Plaza Inn

Dated, but a gem.

Need to turn unit to heat for the first cold spell. They always smell.

??? Very expensive. Pet fee way too high .

Todo muy limpio buen trato solo el desayuno me gustaría que fuera a libre elección de uno y no que te lo den ellos

Amazingly comfortable beds. Nice rooms. Fantastic staff!

Air conditioner seems to on its last leg, needs cleaning. It was still humid in the room. Need to replace the seal on the front door and there is a gap at the bottom of the front door. TV was small for the price of the room. Very poor internet connection, slow, totally unacceptable. Ice machine out and elevator out of order, it seems like it's been like that for awhile. Mattress is old, comforter is old. Need to upgrade the sheets, bedding and definitely the pillows. Small fridge is barely cool, not cold. I will not stay here again. My stay was not pleasant and uncomfortable. Breakfast was not good quality.

Able to get booking without a hassle.

Decent budget stay with professional staff.

clean room

Hotel was a little worn but clean and cool.

Good price, good location, bed was uncomfortable

Unfriendly staff

clean and close to the office

The room was clean and AC was working

People are amazing property is sub par

Good

Nice staff. The eggs were cooked in butter which was a plus. I am allergic to soy. The bacon was cooked perfectly. I cannot eat gluten so I didn't eat anything else and cannot evaluate. There were only individual coffee "creamers" I am allergic to soy. There was no dairy-such as half and half for coffee. I am a world traveler-I have been to 37 countries. There were NO hangers and was told that guests steal them so none available. The iron sputtered water all over and the brown non stick surface was scraped. It put brown spots on my white blouse. I had to go to Walmart to purchase an iron and some hangers. I later needed the hair dryer. It would not turn on. I was told by staff that they would send "him" to my room. I waited at least half an hour and no one showed up. I then made another trip to Walmart to purchase a hairdryer. Upon return to my room, someone had removed the hair dryer from the wall and left a replacement hairdryer sitting on the sink. I assume they came back after my check out next day to bolt the replacement to the wall. This was all very stressful as I was trying to get ready to present a speech, so my personal appearance was important to me. The entire experience gave me the impression that the owner is too cheap to provide adequate things for his guests. I felt sorry for the nice staff as they most likely have to deal with dissatisfied guests on a daily basis. I would NEVER stay here again.

The room was okay. I love the staff! they are really great.

Everything was great. Very nice young lady checked me in and told me about breakfast. Room was clean and the ac & heater worked perfectly. This is a hidden gem hidden in a business area. Perfect for the single traveler and very reasonably priced.

Being so cheap next to the stadiums

I also asked them for help with the invoice to present to the company where I work, and the manager told me she couldn't give me the invoice because I made the reservation through an app. I explained that the app has a section where it asks if I want the invoice and I select "yes," but it was impossible for her to understand.

Checking in and door key needed to be rescanned after every housekeeping visit luckily just got done twice in six nights

everything in the room was old ,they have no up graded in years

Great

Room was clean and everything was operational. The hot breakfast was excellent. Staff is helpful, friendly, and competent.

The air conditioner only goes down 74. It was hot. The room was clean and front desk girl was amazing.

Not much Exterior falling apart, open door hangs up had to push hard, very bad odor inside room spray covering cigarette odor, plastic bag wrapped around smoke detector, bathroom door would not close, note on wall do not flush toilet paper or anything put in trash. Unreal. Bed spring popped. Must say very happy to Leave.

Convenient location

No Viajes los fines de semana no limpian los cuartos y no hay toallas limpias, tienes que usar las toallas por todos los dias.

Exactly what I needed

We went to Midland for a concert. This hotel was right down the street. We checked in very late but the front desk was very accommodating. Check out is stated on the paperwork and online to be at 12 noon but they were going around much earlier than that trying to get people to check out. That would be the only thing I could say that was disappointing.

I got charged twice

Nice place

Breakfast was great

The employees were super nice ! We were in a smoking room, which unfortunately I didn’t notice that’s the one I booked. It just didn’t at all feel clean. Very musty almost.

The girl who checked us in was lovley, very polite and helpful. Area was perfect for getting to anywhere you needed. It was super quiet at night. The rooms need a good deap clean and we had what looked like blood spatter on the ceiling. Its also 100 dollars for a non refundable pet fee, which isn't stipulated anywhere until you show up and astronomical for the rooms being totaly average and outdated.

Good Price, facilities, cleanliness

Hotel was old and smelled old and musty. There were plenty of people around with which to smoke weed. The room was clean but was not in the best of neighborhoods. Had we known that we would not have booked a room there. It served for what we needed…close to a testing venue for the national nurse’s licensing exam.

The staff (Barbara and another gentleman that i didn't get his name) were so friendly and helpful in all ways. Clean room, comfortable mattress, coffee maker, microwave, and frig... The pillows

Clean

I wasn’t sure when I initially saw hotel but room was clean and neighbors were quiet. I’d stay again. Good value.

The mattress needs to be replaced… my back was hurting when I woke up.. bed was just hard but it was clean. Need newer towels and wash clothes all over them were dirty white brownish towels a few had hairs in it

It is old property and not well taken care of.. On the weekend they don’t clean the room or bring clean towels. I would have cancelled but I couldn’t because I booked a nonrefundable room. I won’t do that again and I won’t use Booking.com

Great staff Rowdy drunk oilfield workers. So much noise you couldn’t sleep.

Great food and service! Nice quiet room. Water in bathtub only Luke warm.

Fix things you need better housekeepers and get Comfortable beds That are lower your prices

Room was dirty. Toilet wouldn’t flush. Shower curtain was torn and had mold on it.

Exceptional

Nice place

It's a good place to stay breakfast is great

Great breakfast.

Reserved a king room, got a double on the 3rd floor. Elevator was broken. Was told it would take 5-7 business days to refund my money if I chose not to stay. Desk staff was rude and unhelpful.

The people in reception very friendly.

Rooms were a little dated, but they were clean and beds were comfy.

Nice and quite

I like it but needs a smoking room

Will NEVER stay there again

My room was clean and was comfortable, it is spacious. The personnel is always very kind. Price is not expensive.

I didn’t agree with a deposit just because I reserved online, room was clean but not stocked, no coffee, and room was very humid all night

Difficulty checking in, attendant kept asking to review my credit card even though i had pre paid. Smell of smoke upon entering room, carpet on floor looked unclean,few channels on tv and my phone charger was taken by staff

I was able to extend my stay at the last minute. They were awesome about it.

It was clean, quiet, and they served breakfast in the morning which was yummy.

Very rude staff no cleaning rooms in 3 days

They didn’t do cleaning on room in 3 days!!

Large dead roach. Peeling wallpaper. Musty. Limescale on showerhead. Old low toilet. Human fluids on bathroom door. Old outlets. Dingy towels. Terribly, flat pillows. The mattress and sheets qere comfortable. You get your money's worth if just need a bed to lay on.

The turn-in from a busy street into the motel is unsafe. The driveway is too narrow for two cars going in opposite directions. I was honked at from drivers behind me on the busy street, while I had to wait for the driver leaving the motel driveway to pull into the busy street (Big Spring St.) It would be very helpful for a pull-in lane to be constructed on Big Spring St. and for the existing driveway to be widened.

This hotel has been in operation for 30+ years. I and my family once stayed here on short notice while living in Midland due to a power outage at our home in 1998. It was a nice, comfortable and well-maintained property at that time. It is apparent that this property has declined significantly in maintenance and decor at present. Only one of four lamps in my room were working. Two didn't even have bulbs in them. No hot breakfast available. I will not stay here again if possible...

Disgusting, filthy and old

You get what you pay for…

I will definitely be back

Service was very nice.

Stayed one night. It was exactly what I needed it to be. Cheap, close to the airport and clean! Staff was friendly!

Breakfast in the morning was great.

The lady that checked me in did not inform me of a $50 dollar charge/hold in case there was any damages after checkout. I did not find out until after she ran my card and saw the charge in my bank statement. Luckily it was returned a few days later. She wasn’t very friendly nor very informative at all. Pillows were flat as pancakes and the bed was stiff as a board. It was alright not a very pleasant experience for the price.

Our stay was great. Only problem we had was at check out. Was awaken at 1130 and told check out was 11 and looking upon our reservation it revealed a noon check out.

The place is very outdated. Room maintenance is urgent. Several items like coffee maker and microwave need to be replaced. However personnel and breakfast were outstanding.

Property was clean and staff was very helpful and courteous. Only issue was a malfunctioning toilet and we managed to adjust. City was replacing the street in front but otherwise was easy to park

The place is run down lots of electrical problems. The tv wasn’t working very well. Not worth the price or the good ratings it has.

I have been staying here for over a year on business trips....the rooms are nice but it's really annoying every ice machine is broken and hasn't been fixed for over a year...they don't even care. And don't try

Good thing is it does have an elevator but the room was dirty . The lamp was unplugged went to plug it in and the cors was oily room smelled like someone was frying something in it.

The manager told us didn’t want to see us again !

Quiet place

Many mosquitos in room and toilet was not clean flush didn’t work. If youre looking just sleeping place that’s ok.

Nice clean room

The stay was good. The hotel is old, but clean. Water pressure not to good. Breakfast wasn’t to good, but for the price a would give it 7.5.

The staff was very friendly, the room was nice except for having blonde hair strands dangling from a hanger and the carpet feeling sticky. (Bringing flip flops is a must) The outdoor surroundings look run down, but for the price could look past. Overall, I would stay here again. Just keep in mind this is an older inn!

Got in at a bit past 2 am and knowing I wasn't going to make it by the 11 pm check in, I contacted the property and they told me they would check us in without any issues. Got here and was greeted with a friendly smile and prompt service. We stopped here just for a night's sleep but the room was pleasant and the bed was comfortable. All appliances working properly and it was clean.

This property is tired.

This is a great short stay hotel - easy access to just about everything. I would stay here again

Front desk heavy set female with dark long hair, drives a red car, used a key card to open my room door trying to gain entry. I am thankful that the hangar bar was in place as she was only able to look in enough to see me being busy with my guest on the bed.

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Enjoyed staying at the Plaza Inn. Will plan to stay again next time we are in Midland, TX

I liked the communication we were able to have with the desk clerk about checking in late and having everything ready and available for us for when we did arrive.

Property needs updating but otherwise it was great.

The staff are all amazing and interesting (unlike the cookie cutter clones that some hotels seem to collect). The rooms are nice size, bathroom is either a walk-in shower or tub. The breakfast is also pretty good, certain days of the week there is home-cooked hot food, the rest of the week has a good selection of pastries, self-made waffles, milk, juice, coffee, etc... My only real issue (and, for me, it's a big one) is that the WiFi is bad to useless depending on what room you end up staying in. Even if you happen to get a good signal, the network behind the WiFi was poorly designed and only half functions. All the staff as well as the owner are aware of this issue. For whatever reason, the owner is standing by some local tech who is obviously unable to support the hotel and because of that, just pray your hotspot/cell have a strong signal.

It could have been cleaner. The tub was very slippery.

Horrible place!

Hotel is average in every single item.

Everything. The employees exceptional! Enjoyed my stay Breakfast was good . Ty 🙏♥️🙏

The hotel’s pet policy is deceptive. It is listed on Expedia as pet friendly. When arriving I was told the fee for dogs is $75 for small pet and $100 for large pet. The hotel would not refund my reservation from Expedia so I had little choice to spend too much money to stay in a dirty hotel. A pet could not do damage to the 60-year old dirty carpets in the rooms.

Rooms

very clean comfortable and very friendly customer service very satisfied

Theres no towel. And could smell that weeds.

Room and service were as expected, good service clean room. The grounds are deceiving not as manicured and well kept as inside but well lighted. While I was there, I was out all day and coming back late to my room, always felt secure and safe.

Smelled clean, staff was nice.

They need to make sure the ice machines work...I stayed for 4 nights and all floors had zero ice......also the cable needs to be updated. The channels make no sense and have no guide. Like living in 1990. Haha.

Nice

It was great for the money.....need new ice machines, and better TV's and cable from the 2000's

The pictures of this property did not show that the rooms have doors to the outside. I wanted a hotel with doors off an interior hallway. When I checked in, I asked if there were rooms with interior doors and the employee told me that she did not understand what I was asking and all rooms had doors to the outside.

Excellent value and amenities for this value priced inn. The staff was extremely friendly and curteous. Will stay here again in ever in Midland / Odessa

The desk clerk was very friendly and helpful. The grounds need a bit of attention. There was trash all over and it looked unsightly.

Bedbugs

This is a hidden GEM. Lovely rooms, clean, good room rate and very nice staff. Very comfy beds.

It’s an old property. The room had a bad smell. No hot water at any time so we had to shower with cold water. Breakfast was included but the milk was rotten, bagels were hard, the old microwave didn’t smell good either.

Excellent

As expected, no surprises.

Maritza and Amy went above and beyond customer service. Very good customer service skills, very nice hotel too thank you

Random charges they were unable to help figure out what it was for. Room was supposed to be charged to company card, they asked for a personal card for accidentals, then charged the room to my personal card instead of company card. Walls are so thin, can hear everything outside and in other rooms.

Older hotel, but the staff was friendly and the room was clean. I would certainly stay here again for the great price.

The staff makes the stay excellent