La Quinta Inn & Suites by Wyndham Midland North

We had a handicap room. The bedroom area was large and easy to get around. The lighting was adequate. There were problems with the bathroom. First, the door to the bathroom opened towards the hallway. A person in a wheelchair would have had to close the door, go to the other side of the door to open it, then go in. It should open towards the bedroom. One side of the toilet seat was not securely fastened down - it slid when one sat down. It would have been better to have a pump soap dispenser at the sink, rather than a bar of soap. The water pressure in the shower was almost non-existent, barely enough flow to begin to rinse off and not strong enough to reach the center of the tub. We did like and appreciate that the whole building is smokefree and the location was good for us.

I got there maybe less then a hr to check in been there 3weeknds in a row and had no prob checking in a tad early this last time the Girl told me it be 50 more for say 45 mins early it was a 100 outside and was ready to get to my room I said ok I pay the 50 she game me the key I went up and the room was not clean now I go back down stairs and I told her I want my 50 back and I come back at 3 , so she send me text 20 mins to 3 and said the room is ready I told her I am not paying 50 for 20 mins early I will wait and I check in at 3pm. I Stay there alot to have them do me this way . what is a tad early matter the Hotel was not busy .

Everything was perfect . Clean, front desk lady very polite.

Paid for a suite and the couch was covered in dog hair as were the “freshly changed” sheets and blankets. Bathroom mirror light didn’t work and the toilet did not have a lid.

Breakfast was good. Room was quiet. I think one of the remotes for the TV was not in the room. We couldn't turn the TV on but, no problem. Just letting you know.

Check in was fast and easy. Very nice and helpful staff. Breakfast was good with many options. Room was very clean. Also very very quiet our whole stay. Also we enjoyed the pool. Would definitely stay again

Everything was great. Clean, nice staff and good breakfast more than expected

Clean and quiet, staff was pleasant

We enjoyed our stay the staff was friendly breakfast was good. Only negative was there was a crack in the toilet seat but I would definitely stay again.

We traveled as a family with 2 younger kids! Everything was great. Good clean rooms, pool was so fun for the kids and a great breakfast each morning. Already booking this line in another city.

Nice stay...nice bed..pet friendly

The room and stay was 'Okay', not Great and not Terrible. The positives - the beds were clean and comfortable, the breakfast area was clean, good variety of food selections, coffee urns were full, hotel was quiet, and the hotel staff was courteous. Negatives - the room was damp even with the AC running on high (temperature was good), no lid for the toilet seat, sink stopper missing and exposed internal piece had hair trapped on it, no towel bar to hang full-size towel (only a rack for hand towel by sink), and TV did not work.

Great breakfast, loved clean quiet room even though it was next to the elevator. Proper working A/C. Overall it was a great stay and great location!

Clean rooms

The staff was really nice, check-in and out were easy. Had to ask for towels and wash rags (there was only 1 for the room). The phone did not work, so I couldn't call down to the desk. Breakfast was blah. The coffee pot and bathroom floor could have been cleaner, and we could see hair in the drains. There were no plastic bags for laundry, no extra trash can liners, and no extra bedding. Overall, though, it was a good value. The location is good with easy access. I would stay there again.

Passable

Breakfast was good. Clean rooms and helpful staff

Location was very convenient and breakfast was very good Thicker towels

Superb

Exceptional

We had a great stay! The staff was attentive, property clean, great breakfast too. Great location to stay at when visiting. Close to everything needed

Easy check in , everything up to par

Exceptional

Clean room, breakfast had good choices, great staff

Friendly staff. Property needs some work.

Thank you

I like where it’s located. Breakfast wasn’t all that great. Treadmill was broken. It was a little dirty. Just minor things.

Breakfast wasn’t all that great. Treadmill was broken. It was a little dirty. Just minor things.

The pool wasn't open. The water pressure in the shower wasn't good at all. Everything else was fine - the beds were comfortable, the air conditioner was good and cold, the breakfast was adequate.

Exceptional

Room needed a little better upkeep. I booked two rooms with king beds but only 1 room had the king and the other room was two queens. The furniture was very used and room was outdated, could use some touchups.

Very nice staff and a clean place.

Exceptional

Staff were very friendly and hotel was comfortable and clean!

Upon arrival, staff at the front desk did not look, professional or very welcoming as well after arriving needed a snack and some drinks very short limited on drinks and snacks. Available cooler was empty. Shelves were empty morning staff as well at the front desk was not very happy when speaking to them in general about hi, how are you doing? Very vague response.

Everything was good. But If you can extend the hour of breakfast and notified customer @ what time starts and ends the breakfast. Because we almost missed the it..

No TV security door lixk damaged. Water too ? ? ? ♨️

Old smell...broken toilet seat..black on pillow cases..clerk sleeping ...breakfast yuck

Nasty Old smell...broken toilet seat..black on pillow cases..clerk sleeping ...breakfast yuck

Staff , location, and rooms are great!

We checked in the young lady was super helpful. I think her name was Brianna, but I might have gotten that wrong looked very well kept went down to our room and there has been a leak in the bathroom ceiling. The bath tub needed, cleaned, and re-grouted there was tons of rust in one of the areas. I actually took some pictures. The interior door lock was broken and the ladies for breakfast in the morning did not speak any English and the TV in the lobby was broken.

Exceptional

Clean room wonderful friendly staff

Very good

The staff members were very polite and helpful. Our room was BIG and very nice!! Clean and well-maintained. The breakfast was EXCELLENT! I would highly recommend this hotel to everyone!

Overall our stay was very good. The heater and air conditioner worked excellent.

Pleasant

Friendly staff, very clean and quiet. Easy check in and fast check out. Very fresh breakfast!

Room was nice and breakfast was good.

This property was exactly what we needed and expected…rooms were clean

Exceptional

Good breakfast The beds sheets were stained and dirty

Easy access to where we need to be. The beds are uncomfortable

Easy access to where we need to be. The beds are uncomfortable

Didn’t get to stay at the hotel because they were overbooked

good enough

Quite, clean, great breakfast, great staff!

The breakfast was good, it had a lot of options. Gym was good as well. The rooms are big, the only bad thing is that my pillow cases were dirty. You could also hear everything from outside

The room was cleaned and cool doing the entry. And the checking, the front desk was able to check me early and quickly.

Hole in the bathroom ceiling above the tub. Room was dirty

The room had 2 light bulbs missing. I also saw what looked like a blood stain on the comforter. The staff was nice and the breakfast was okay. The hotel looks like it's a little rundown. I will not be back.

Room the door wouldn’t lock. I had hair all in my shower. Had a dog in the hallway barking

People next door was having a party

yes

The room was clean. Staff was courteous. Only problem: we could not block bright light coming into our room at night.

Otherwise everything else was great

Parking was good. Room was clean. Breakfast was very good. Check in was awesome.

Staff was great.

The breakfast was free and was the best hotel breakfast I’ve ever had. I felt really safe and comfortable here also. The room could have been cleaned better but that is on the cleaning person. However overall I would stay again.

very easy check in. The beds were comfortable and the hotel was quiet.

We arrived very late and the staff was very courteous

It was a good hotel. Our only complaint would be the water pressure. It was like there was no pressure at all. Otheriwse everything was awesome! Room was clean, good size. Staff were super friendly.

Breakfast was good

big rooms

Staff was good place was clean.

Clean and good service. Lots of shopping around and easy to get around

Was mostly clean. Blanket had weird black stuff all over it. Not enough towels and they had none at the front desk.

A nice place to stay. Close by stores and hospital is close by the hotel.

This hotel has tears in the room carpets , it’s very run down and needs to be remodeled. I would not stay here again.

Them employees were great. The hotel was nice. The continental breakfast was good. The only complaint I have is that in our room the coffee pot overflowed my husband used towels to clean it up and then we got charged $25 when you know the coffee can be washed out of those stupid towels.

The room was humid, the beds felt like sleeping on a cardboard box. The pillows were like couch pillows, but not as comfy. The toilet seat was broken. The shower was super slippery and also caused a slip and fall. Water pressure was fine though and the front desk people were nice.

It was as expected

The first room they gave me the TV wouldn’t work.so they gave me another room and the a/c didn’t cool worth a damn.there is still no lid on the commode.so that proves these surveys are useless because I wrote up the same room with the same problems 4 months ago.so save your money this place sucks

The property was clean and provided everything we needed. It was pet friendly and I felt comfortable with my small dog.

everyone was kind!!!

Toilet seat had big chunk out of seat should have been noted by cleaning staff and replaced. Sink and shower had drain problems.

Outdated, missing bathroom light fixture, weak water pressure, stains in the carpet and tile, loud slamming doors (no quiet hinges), doors, not leveled, did not completely seal around the edges. Booked a five person room, but it only slept four. Only enough linens for two people. Very friendly staff.

Great

To start off we go to check in at 4:30 after being in the hot sun for hours. All we wanted was to rest so then the receptionist tells us her a minute because she had just sat down to eat when she gets done. She heads over starts getting us checked in has a male in the lobby with her who she had been conversating with talking about dating eventually we get checked in after 20 minutes. We head upstairs to go to the room when we get to the room the door is open we walk in the bed isn’t made there’s pillows on the floor and there’s trash in the room so we go downstairs talk to a receptionist. She tells us to give her a minute to find out who was supposed to do the cleaning eventually we tell her we’re gonna go grab dinner to give them time to clean it up. we call back at 5:50 to make sure the room was clean and she tells us to give her 20 more minutes. Finally, we go back around six. No one‘s at the reception. We head upstairs to the room. She’s still in there getting last-minute things cleaned up my kids go get the pullout bed set up. There’s no linen for it so we tell we need linen and she says you’ll have to go downstairs for that. That is not my responsibility. And there was still trash in the trashcan. Later on that night we go take our kids to the pool then the same receptionist who’s supposed to be working walks out there takes her sandals off dips her feet in the pool and gets on her phone with friends or family having a full blown “adult” conversation. So we just left.

Door Locks not working. One room didn't need the key, it just opens. Blinds don't shut! As a female traveling solo i do not feel safe. All rooms were on 1st floor. I would leave but paid in advance.

The room was very clean and cool; the staff was extremely helpful and plessant. The only negative is the lack of parking, particularly when it is full or close to full.

Great place good staff

Very safety place,easy parking,very clean rooms

No comment

The room was very clean, no issues. The pool area was nice and clean. The negatives were, no blow dryer provided. The bed frame is positioned nearly a foot away from the headboard, so when you try to stack pillows against the headboard, they fall through to the floor. Very annoying odd design! Lots of traffic noise from outside, but putting the ac on constant fan helps. There were loud guests yelling in the hallway and slamming doors multiple times all night long, the second night which prevented sleep. How can ppl be so inconsiderate?!

The woman at the front desk was so kind and helpful and made sure my family was taken care of.

We didn't like that there were no blinds to block out the light into the room from the window at night.

It was clean & people were all polite & helpful

Worn condition, cleaning never thorough, coffee not resulted, trash left in wastebasket from previous tenant.

Pet fee watch out. When called about any fee they said no but during booking had to sign paperwork on pet fees starting at $25 on up. Customer service not informative, rude and odd.

Came to watch our 8 yr old grandson play in a baseball tournament. The hotel had the best pillows. One of the bad things was the tub needs a mat or something as it was slippery. The other thing was we have a handicap parking but people without handicap plates/placard’s were parked in the handicap parking spots. Although I am sure the hotel can’t control that. Overall it was great.

They doubled charged me!!! Expedia took it out and then they took out another $100 the day I checked out I immediately went in to question it and the guy at front counter said it’ll refund in 3-4 business days over week later and still haven’t refunded my money!

I was checking in at 6:15 pm and had to wait 20 minutes for someone to come to the front desk. Once checked-in I was giving my room key. Went to the room written on the envelope, no room with that number. Went back to the front desk and was told I didn’t know how to read number's (112). It was room 117. I was then lectured on how to read numbers. Never going to stay there again.

Very clean and atmosphere was very good. Staff was excellent

Overpriced maids were a pain in the ass.breakfast sucked and the room sucked

It was overpriced 1st room I stayed in 208 didn’t have a lid on the toilet seat.a/c sucked.and the damn maids were beating on the door three different times after I had received a text asking me what time I checking out which I replied 11am.the next night I stayed in 201 and there was no hand soap or shampoo and the freaking maids again.would I stay there again?Hell no.And the breakfast pretty much sucked also.Save your money and stay somewhere where they appreciate your business.this place seems like it was run a bunch children

Nice place

Door didnt lock correctly! AC barely cooled.

the room was clean and surprisingly the bed and pillows were very comfortable, the only issue was that there was no hair dryer in the room, however as soon as i approached the front desk they did get me one

Perfect

There was what looked like black mold on our shower curtain, but also the bath tub was dirty. There was leftover food wrappers under the couch and crumbs all over the floor. The ice bucket smelt awful. The window was able to be opened but the seal was so worn out you could hear the wind coming through. The staff at the counter were helpful with our room keys but they kept not working after a few hours.

Very helpful staff. Taken care of, except the tub faucet was very rusty looking. The rest of the hotel looked good.

Convenient and staff

Very clean, staff was great, breakfast was good. Quiet, felt safe as a single person staying here

I appreciated staying here as I was surprised by the shear size of my room. It was clean, the staff was friendly and I felt like it was a great value.

Nice place

When we returned we of course wanted to shower and get cleaned up since we had to be at the gym the next morning at 6:30 AM. That’s when we found out we had no water. We went down to tell the front desk and he argued that they had water! We showed him videos and he still wasn’t helpful. I was told to call customer service.

The person checking me in didn't know if there was an ice machine on the 3rd floor and there is no office chair in the room so I can sit at the desk.

Great Stay for a work trip!

Comfortable beds. Great that it’s pretty friendly. Bathrooms could use some upkeep/updating.