Hampton Inn Midland South

Exceptional

The hotel was very nice. The only problem I had was the carpet was filthy, if you walked barefoot on the carpet the bottom of your feet would be disgusting black in a very short time. I would highly recommend the hotel to shampoo the carpets at least once a month if not more

The room was clean and spacious. Do not stay here if you have pets! The pet fees are not listed on the booking site, nor are they mentioned when you check in, and the stay with my two well-behaved dogs cost me more than the room itself. While I understand there is extra cleaning when a dog stays in a room, there is not twice as much cleaning when there are two dogs in a room. On top of that, this location has absolutely no decent place to take a dog out for a walk. The entire landscape is covered in gravel, which is uncomfortable for dogs under the best of circumstances and terrible for them when it’s 95° or hotter. The only grassy spot is in either a deserted lot behind the hotel or in a sketchy apartment complex across the street.

Exceptional

Leaking Bathroom Sink: The sink was actively leaking from the plumbing beneath. Every time the faucet turned on, water pooled across the vanity and dripped onto the tile floor, creating a severe slip hazard and an unhygienic environment. Broken Window Covering: The extension chain utilized to adjust the blinds was snapped and hanging uselessly. This left the room with compromised privacy and no way to block out the intense West Texas sun. Conclusion Excellent customer service cannot compensate for a failing physical product. Front desk professionalism is merely a band-aid when guest rooms are riddled with immediate plumbing and mechanical defe

The place was pristine, beds were clean and cozy, and breakfast had a homemade version twist. My nephew forgot few items and Cindy helped to get them back asap. Thanks

The place was pristine, beds were clean and cozy, and breakfast had a homemade version twist. My nephew forgot few items and Cindy helped to get them back asap. Thanks

The room was great and the bed was very comfortable. Had a great night sleep! The evening as well as the day staff were very friendly and helpful. Excellent customer service.Plan to stay again.

Check out however was quite the opposite. The lady behind the counter was rude not only to me, but also to others.

Exceptional

Exceptional

Bed was a little tough to sleep on. Other than that it was okay!!

Marina at the front desk was helpful! She is a hard worker and super kind.

Exceptional

Super clean hotel lobby breakfast area and rooms were so clean as well! 10/10! Will stay here again on my next visit to midland Texas.

Clean and employee’s were very nice We went to pool area and there were several kids swimming and jumping the wall

Clean and employee’s were very nice We went to pool area and there were several kids swimming and jumping the wall

Clean room. Staff was friendly. Didn’t partake in the breakfast… but hubby said there wasn’t anything safe for me to eat… (celiac here). He was looking at least for a banana… but there was none. I’d stay again because it is super convenient to the freeway and there were plenty of stores around.

Exceptional

the room and the facility is clean but it has a certain smell not pleasant

The room was clean and very comfortable. The shower was great, we had plenty of hot water.

Exceptional

Great location, affordable price, clean facilities, awesome staff and good breakfast.

The hotel and the room were very clean and well maintain, the room was very well clean and even smelled clean, no half way job was done, clean sheets were changed on the bed, but the problem was the bed itself. The bed itself was so hard we both had hip problems to where it was hard to even walk

I liked that they let check in earlier so we could get dress to attend a wedding at 2pm

Superb

Perfect

Clean room. Friendly staff

Exceptional

A/c could’ve been better but overall we enjoyed our stay

Exceptional

Exceptional

Everything was good N/a

The bathroom door

Superb

Everything was good N/a

Sheets didn’t fit the bed. Didn’t even go over the corners of the mattress and top sheet only went over the top of mattress. Very disappointing ☹️ as we didn’t notice till we went to get into bed. No one to fix it at 10:00 pm!!! Very uncomfortable sleep to say the least.

We were happy to stay 2 nights there with their awesome breakfast. We also enjoyed the hotel room and the view we got was cool. We will go back and we hope to get the same room and service again. Thank you so much. Perez Fam.

Beautiful rooms, elegant decor.

wonderful staff

The room was clean. The staff was courteous and accomodating.

The bed was not very comfy.. too hard, pillows too flat.. toilet did not flush well.. breakfast was okay.. rooms were clean..

Breakfast was hot, fresh. The room was very comfy. Very convenient to interstate.

Very clean room, very curteous staff

The hotel was clean and welcoming.

The front desk associate was absolutely lovely very friendly. It was such a wonderful first impression. Then we went up to the room after arriving and being exhausted and found urine all over the bedsheets. The bedsheets had not been changed. We immediately went downstairs and we provided a new room.

All good

Let us check in an hour early, much appreciated. Friendly staff, clean thru out. Decent breakfast.

Great time very convenient with all stores around

Thank you for a great stay!

Good quality room for the night only issue was the towels were stiff and could barely stand to try and dry off with it otherwise zero complaints

The hotel was surprisingly nice. Well renovated and clean. Towels could be in much better condition along with detergent used. But other than that- I think everything was great. It is the second hotel I tried in Midland, TX and the better one of two.

Everything was great, except that the room had a weird smell..like a sweaty gym. Other than that we were very comfortable.

Clean property

TV not workable. Light missing light bulb. Not enough towels to shower & wash hair & dry off. Bath Towels are too small and just not enough for two people for two days. No hand/face soap out, only bottle style in shower.

There was a homeless person in the lobby three out of the 4 days we stayed

This is the second time we stay there during the summer and the pool is closed. They also allowed for a homeless person to stay in the lobby two days and the third day when they finally got him out there was a new one.

Everything

As good as it gets in

Coffee machine in room was broken. Ice cream from hotel store was $12. Seriously overpriced for one ice cream.

Front desk clerk in the morning bad attitude.

Clean room. TY.

Ok

.

We reserved the room from the road about 2 hours out of Midland and arrived late-ish - about 2245. But were waited on and checked in promptly.

Awesome

It had been a long day and the room was clean and quiet, and the bed was very comfortable. Every staff person we met was friendly. Breakfast looked good. I really like the little omelettes. But we were in such a hurry to get home we chose to hit the road before finding a place to eat. If we could change anything about the stay it would be the cost of the room. I guess that’s the price you pay for quality.

Very clean very comfortable

Great for a weekend baseball tournament.

Thx

Great hotel!

overall the hotel was good. nothing too special but was a good place to stay for the night! close to the highway and had good dining options near by. the staff was very friendly and helpful! the breakfast was good too and everything felt clean!

Comfy bed, good location. The one thing I’d like to share is that when leaving we had a car hauler with us and another person parked blocking the trailer in. The kid at the front desk and 2 other patrons went out of their way to help us get the trailer out literally lifting it and turning it so we could hook it up to the truck. Kudos to the front desk guy, didn’t catch his name but I am very grateful for the help!

Great stay when in town to visit family in West Texas! Plus EV charging is a big win!

Safe quiet with close by shopping centers .several fast food places easy parking and key less entry no contact in or out .

There was a major problem with Expedia when I arrived to check in but Gracie at the front desk went above and beyond to try to help me. Without her I wouldn't have had a room. The place was clean and comfortable and all the staff I encountered were very nice and helpful. Would definitely recommended and stay again if in the area.

Everything went smoothly

Clean rooms

It was great for our one night stay

Nice and comfortable - only shortfall was lack of coffee in the morning. The front desk person did not appreciate me asking if there was more somewhere else either. She was the only staff member I encountered that acted like she hated being there.

Clean hotel but the springs poking in your back is not comfortable.

This is my 2nd time in this hotel. Last year, I stayed with my husband. Recently, I stayed alone.We opted to stay here because our kids were competing for UIL Regional Swim competition were also staying in this hotel. Our school district chose this hotel. I suppose they gave our school district good rates since our school district had been booking the kids' rooms in this hotel year after year.I felt safe for myself and for our kids.The staff are super nice. They were very professional & yet were so welcoming & helpful. Breakfast wasn't so bad too especially for our athletes. It was easy and wonderful experience.

Just what we needed for a stay on our long trip.

Check in was efficient. The lobby was fresh, trendy and welcoming. Room was well appointed with good lighting.

Great

Very accessible from the interstate. Very clean rooms and professional staff.

friendly staff

Clean room nice hotel

We enjoyed a full breakfast with eggs, bacon, fried potatoes, oatmeal, fruit, waffles, and juice, and coffee.

I will be staying there often There was nothing to dislike. It was a perfect place and the people were awesome.

The best hotel I’ve stayed at in a very long time. Very clean, staff were friendly, everything seemed new and up to date. Bed was comfy and room was quiet. I stay in hotels a lot due to work and I was very impressed with this hotel

Everything

The service was excellent

Everything

Great property.

No

Excellent staff!

I asked the lady at the front desk to have our room cleaned when we left in the morning and when we came back the room was not cleaned. I told the same lady the following morning and she said I never asked her to have it cleaned. I was going to ask her to check the cameras but I didn’t want to waist more time!

The hampton inn failed to clean our room any of the 4 days we were staying there. We even asked them on the 2nd day and they still failed to clean our room while we were gone. My girlfriend had to ask for fresh towels on the 3rd day. The manager apologized for the lack of cleaning but still annoying.

Excellent service. Totally will be back soon.

They wouldn’t let me cancel my booked hotel

Very clean and nice

Was very clean and great breakfast! Staff was wonderful!

N/a

When we arrived there was a dispute over the dog fee. Hotels.com website had the fee at $50 but the hotel wanted to charge us $75. The girl on reception was extremely rude and was initially refusing to accept our position she did eventually but very reluctantly give in. Then when we got to our dog friendly room which we paid $50 for there was a piece of the carpet missing and the walls were marked. Breakfast was also disappointing because they were supposed to serve until 10am but the breakfast bar was not kept stocked until that time.

Wonderful staff!

Excellent staff!

Marina the desk attendant was very helpful

Property was clean and needed a room due to late flight they were great.

Clean and free parking

The pillows were hard as a rock. There was not much breafast at all. Will not stay there again.

It is tucked away and a great hidden gem!

Great place and quiet.

Everything was good.

Overall overnight stay was good. The reason I didn’t put an excellent rating was because wifi for TV never worked, even though it was connected. Toilet handle was broken.

Staff was friendly and helpful.

Breakfast was not great

Just mediocre!

The hotel blind-sided both me and Expedia, canceling my reservation without notice. I only learned I was canceled when I arrived after a long drive, tired and ready to crash. The hotel claimed it was “overbooked.” That’s really lousy!

The staff were not welcoming or nice. Unprofessional and rude. Seemed as though I was an inconvenience.