Grand Texan Hotel And Convention Center
About Grand Texan Hotel And Convention Center
Grand Texan Hotel and Convention Center has over 40,000 square-feet of meeting space with optional banquet service. Free Wi-Fi and a 40-inch flat-screen TV is featured in each guest room at Grand Texan Hotel and Convention Center. The guest rooms are also fitted with a microwave and a refrigerator. The hotel also has a fitness center available. The Petroleum Museum and Midland Industrial Park are each within 10 minutes’ drive.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Multilingual staff
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews indicate a mix of positive and negative experiences, with a majority leaning towards dissatisfaction. Common complaints include dirty rooms, poor maintenance, and unhelpful staff.
- Convenient location
- Affordable rates
- Dirty and poorly maintained rooms
- Unhelpful and unprofessional staff
- 4.5/5
My neighbor
- 0.5/5
The smell, all the meth addicts who hang around asking for money. And an unexpected 100 deposit.
- 2.5/5
It’s old restroom and rooms are old poor ac and smells like an old abandoned hotel
- 0.5/5
Very dirty hotel Staff was very rude and mean for no reason at all.
- 0.5/5
I left and went to a different hotel!
- 0.5/5
Not so friendly staff had to call 3 times to get the WiFi password. Didn’t even provide it when check in was done. Charged double since they didn’t see that I had paid thru booking.com, towels were not so clean but at least they had more than one available.
- 4/5
Older property and a little run down but nothing to bad
- 4/5
Easy to get to room, staff was friendly! A little old and run down in spots but overall still a good hotel for the price!
- 1/5
I am not happy with the fact that I lost out on money. I had a family emergency and had to leave two weeks early and the hotel was not willing to not charge me for the time I wasnt there so the hotel got paid from me and new quest.
- 0.5/5
Very unfriendly and rude and made me feel dumb for not calling and check if pool was open. It was my choice to stay or not and that I would be charged. Not his issue what was I doing.
- 0.5/5
NOTHING Everything! You walk in the carpet is full of stuff like it needs vacuumed, the pool was closed, man was rude, bed was stained up like crazy, ceiling was leaking, outside platform you walk on to get to your rooms were missing chunks of concrete. One room had twin size beds and the other had queen size beds even tho we booked the same room just put two instead of one. Most horrendous hotel I’ve ever been too!
- 0.5/5
Only good thing was their WiFi was good and the ac worked. Mold, dusty, bad customer service.
- 3.5/5
Not much
- 0.5/5
They sent you an email that says to be sure to have the deposit on a card that has the same name as yours then I went at night to get my room and the lady tells me they only take cash deposits. I was passing my withdrawal limit and could not withdraw that then I go the next day and the guy says that he’s just gonna refund me for that night. I didn’t ask for a refund for the second night. I need now I want a full refund.
- 3/5
Location
- 0.5/5
Nothing, it has really went down over the years it used to be nice. Not welcoming and do not feel safe
- 0.5/5
The price of the room Very deceiving in the picture s you see online property very ran down room smelt musty stains on the walls and bed coverings homeless people rummage through garbage that was just piled up under the stairs right by room that was assigned to me
- 1.5/5
The front door opened and closed. check in was not at all helpful. The person could not find my confirmation number nor any record of my reservation. I had confirmation from both the hotel and Booking.com and this person would not go out of the way to rectify the situation. Terrible customer service
- 0.5/5
The most worst hotel experience I’ve ever ever experience. Water wasn’t working. AC kept turning off the manager of that facility is the most worse didn’t want to return my deposit and it was $100 deposit cash that’s what they said and they did not want to return that I spent $500 there for two weeks roughly now they’re keeping 600 because of the deposit but I stayed there cause I’m working in Midland. I will not recommend coming here.
- 0.5/5
Unfit for habitation.