avid hotel Midland by IHG

The lady from the front office was very nice and provided excellent customer service.

Perfect!

The check was easy. The rooms were very clean and the breakfast area was well stocked and easy to manuever. Highly recommend.

Excelente servicio y desayuno muy bueno

I liked everything!

Clean rooms

Just needed better breakfast options

My experience was The Hotel From Hell! Checked in Thursday afternoon, went up to my room, noticed a 12”by 6” gas in the ceiling with plaster all over the floor next to the air conditioner. Showed it to the clerk who seemed shocked, took pictures, and said I could switch rooms. After checking, then told me there were no rooms like the one I had paid for (king bed, bathtub) for three nights.He said the manager would give me a huge discount. I said OK. The next day I left early in the morning, got back early afternoon, and there was no electricity in my room (breaker problem). They got the electricity on, but it was concerning because I had items in the fridge. Sat. morning, tried to use the electrical outlet in the bathroom and it would not work. Once again, told the front desk. They tried to get it fixed, but couldn’t. They told me I could change rooms and they had one like I had paid for, so I said OK I loaded up all my clothes, toiletries, etc. on the rack and went upstairs to the new room. I opened the door and it was warm, then I look straight ahead and saw the air conditioner had been taken apart… Out of commission! I told the front desk and showed them the room, then told them if they would just give me an extension cord to use in my old room, I would take all my stuff back to the old room. So I did that but I never brought a cord. Ask the front desk, she said they didn’t have one. I got pissed, told her I didn’t believe a hotel wouldn’t have a cord. Finally got me one.

Hotel was very clean and the beds and showers were great. Third floor with no elevators working was less fun with luggage.

Staff didn’t say the changed my room from a king to a full size. I had selected a king and they gave it to someone else.

Excelente sin duda alguna vuelvo a quedarme ahi, todo al 1000

Staff was helpful and rooms were comfy and clean

Our room was very clean, staff was very friendly

amazing overall

Front desk staff not very friendly. The overnight staff member was probably the only nice one. Rooms were small but clean. The lobby and hallway were extremely hot. It felt like the heater was on when it was reaching 100 degrees outside. Breakfast was okay, basic.

Easy little overnight

My husband confirms that they have the best pillows which I also agree with him. We slept so comfortable, and it was so clean outside the building and inside for right of highway 20. Breakfast was so good and healthy, with many options to choose from. They insured that breakfast was always stocked with supplies.

The staff were friendly and helpful. The property was clean.

We would stay again. Everything was clean. Staff was helpful.

Was definitely not worth 200 dollars a night

The breakfast had a huge selection & could find something to eat.

The staff was amazing and so friendly. The room was a little disappointing. It was small and didn’t even have a coffee maker. The hallway to the room had a very strong and unpleasant smell. The room was fine for a quick overnight stop but I wouldn’t have enjoyed staying longer than that.

All good

The staff was very helpful in getting us a room when our reservation could not be found in their system. The property is quiet and clean.

Limited breakfast and your room had no hot water

The room was clean and neat, the breakfast was ready and delicious

The building has received recent upgrades. The staff was friendly and amenities were nice. My only complaint was you can hear everything. We were on the first floor and could hear other above us, beside us and in the hallway, which made it hard to rest.

Check your bill

Room and lobby super clean! Good for families. Some staff was good, others barely looked up when you walked by. Breakfast was ok, not many options. And no pool, my kiddos were sad about that.

Clean and quiet!

Clean , friendly staff.

En general excelente servicio, limpieza y comodidad

Very clean room and property. Friendly staff. Excellent stay.

It's the closest to where we were visiting. It's a basic place with everything clean & in working condition.

It was nice

Very clean. Good location

No pool

I wish I could find this hotel everywhere I go

NIce hotel, super clean

Very clean , amazing staff ,

Nice rooms

Everything is great!

Great place

Clean rooms, great breakfast.

Yes

very good, clean room, the staff very friendly

The room was clean, relatively quiet (was placed next to a room that was also occupied but thankfully they were not loud). The parking lot wasn't full so they could have spaced us out a little better I thought. But no issues. Will stay there again if needed during a rig move.

Everything !!! One of the best hotels - very very clean , lots of amenities, super friendly staff , comfortable beds - will definitely stay again !!!!

The house keepers woke me ul at 9am and told me it was check out hire staff that know english

Maybe it’s me but I didn’t realize this was a stripped-down hotel. No luggage rack, no closet ( hooks and hangers around the room )shared liquid soap, body wash, etc. no shelf in the shower to put your stuff, and fixed shower door so you have to get a blast of cold water to turn the shower on. Bed was uncomfortable for my hips and shoulders.

The staff was the epitome of professional and courteous service.

I booked my room and confirmed. On the day just before check in they called me and said no rooms are available, room full. When I got frustrated, they gave me room.

Blow dryer was broken. I called front desk and not able to provide a replacement.

pleasant stay

Yes

Service was great, breakfast was delicious, room was comfortable and clean. All you need.

Ive got to say, clean comfortable quiet and good excellent service 👌

Excellent

Breakfast is grab and go and ends pretty soon.

Room is very small and breakfast is not good.

Excellent hotel

Spotless….and a very comfortable bed.

Bottom of front door NOT sound-proofed. Otherwise, A-OK!

Breakfast was better than many equivalent hotels. Exercise room is very good. Staff is reasonable

It’s a new hotel with nice rooms. Staff was very friendly.

Nice and clean but breakfast was mediocre though

Sheets appeared to be unchanged. Room smelled stale. Bathroom tile grouting deteriorating and tiles are loose.

Comfortable and friendly staff

There was water damage around outer lower shower door. It could use a little maintenance.

Great place to stay

Friendly staff, clean rooms, breakfast was always fresh.

Every thing was awesome except the Midland traffic haha.

Bed and pillows were too soft. Everything else was very clean and staff pleasant and helpful. Didn’t eat any breakfast.

Parking was great

Great beds,friendly staff , safe and good location for our visit to Softball games

Room was clean and comfortable. Staff was pleasant

Breakfast was convenient to grab and go since we left early in the morning. Room was clean and comfortable.

The room was tiny. The shades had water stains. One of the lamps didn’t work. There was a weird smell. The doors don’t go all the way to the floor so any noise from the hallway comes in and vice versa. A couple other rooms were using towels to fill the two inch gap so that’s what we did too. The area around it didn’t feel super safe. Not well lit. We checked out as soon as we could in the morning and would not stay there again.

The room was clean, and the bed was comfortable. The AC couldn't keep up at 70 degrees though. It was hot all night in our room.

Yes

Nice facility! Eco-friendly!

Clean room, cold AC, simple breakfast.

The staff super attentive and friendly not to mention the amazing hospitality. I'm a coffee addict so to have coffee ready all day and FREE I was in heaven. Thank you for making me feel like I was in my own home. Keep up the great dedication.

All good clean and comfy

Clean rooms

Great room

No tv all-time there

Extra cost once we got there

Very small room for King size bed. Almost ne room to sit down other than the bed. Remote(s) didn't work. What concerns me the most is there are no exit doors on both sided of the hotel, just in the main entrance area. IMO, this is a fire safety hazard and I'm curious how it got passed in the engineering, planning phase or how it passes fire code.

Nice a quiet and easy access getting there and leaving

It was pretty new. Carpets were clean & the whole place was pretty. The only think would have like hot water for hot chocolate or tea. It was out of order.

Lots of construction with a lot of pot holes in parking lot

Not a nice property

We had to make a last minute trip to Midland and we had stayed at Avis before. It is very clean and staff are friendly. We were on the go the whole time, so the breakfast was perfect for us to get a couple things and hit the road.

Nice clean and quiet

The hotel was exactly what it was. No frills just clean, quiet and functionable. We would return.

I had to put a deposit and never got it back

The shower hose was inoperable. A small block of rooms on the ground floor should be reserved for handicap guests who cannot use the stairs to evacuate in an emergency.

Great place

Not good

The staff was very nice and the hotel was really clean. I liked that they had Dove soap instead of the usual cheap hotel stuff. It made the stay feel nicer.

Shower was not very clean and had mold. We also lost power in our room.

I would stay here again.

Late check in, had to ring bell for service. Desk chair in room was stained and room had a slight musty smell.

There wasn’t a laundry room for guests

Breakfast was OK

The location is kind of weird

The entrance to get to the actual hotel was not great, but I know this will be better once the entrance that is off the service road, is completed. There also wasn't a lot of parking.

We didnt like front desk..not good customer service...

Breakfast wasn’t the best. Ok, satisfactory but nothing outstanding

No hot water for tea or oatmeal, but I get that things break.

rooms very small. address on gooogle was wrong and took forever to find

The night clerk (11-7) was a jerk, had no clue how to help navigate to the hotel. I called numerous times to let them know I was running late, was having problems. He wanted me to pre check in, when I said no, he hung up on me. Waited 30 min for a room

The accommodation of the desk clerk in ensuring our room.

Staff was very nice and helpful

I actually left the hotel because I could not stand the odor that permeated the hallway and room. The hotel itself was modern, neat, and clean; it was just the location ¿OIL FIELD¿ area that lent to the smells.

Midland is an oilfield town and the motel smelled terrible!!! It may be the smell of money for some but for me it was worse than the smell of sewer. The motel was nice and new but the smell made it terrible!

This guest did not leave comments about this hotel.

It didn't feel as clean in person as it looked online. It was okay, I've stayed in nicer hotels for the same price.

I did not like the entrance to the hotel. I came in at night and it was difficult to see the entrance even though there is a sign. There was some stains, it looked like dye on the bathroom walls and ceiling. A few hairs in the shower also.