TownePlace Suites by Marriott Dallas Mesquite

Very good

Exceptional

The staff was wonderful! The only needed improvement I saw was in the furniture. It looked old and worn

Plenty of parking and very friendly staff. Laura at breakfast is as always so welcoming. Breakfast is terrific and varies a bit every day. Nice workout room, very nice pool, very nice and comfortable room. We love this chain and choose them when we can. Only negative of this location is freeway noise but that is many of the hotels in the area.

Q

That it does not have sound proof windows. Freeway noise VERY loud.

Day time staff are very helpful, but night time unacceptable

Horrible customer service. I was treated very poorly by the front desk and was given a room with a broken door.

Rooms clean. Part of town meh.

Room was clean and the breakfast was great!

Everything was very nice and pleasant.

Everything was very nice and pleasant.

Good location

Good location

Awesome

Te workers were nice and friendly Room service nobody came to clean or replace clean towels

Room service nobody came to clean or replace clean towels

Exceptional

Exceptional

Rooms need some work. Toilet paper holder was broken.

Ms. Shade from the front desk was very kind at all times with me and my husband, very attentive and helpful, she was making sure we were comfortable with the hotel service. Definitely this will be our home when traveling to Mesquite! 100% recommended!

Location to the arena was exceptional. Pool area needed some attention (broken lounge chairs and umbrella). Room was clean and the kitchenette was beneficial. Front desk staff was friendly.

I like the location of the area! Nice staff The bathroom shower wall had a hole in wall. Bathroom needs upgrades and the breakfastselection was not the best

I like the location of the area! Nice staff The bathroom shower wall had a hole in wall. Bathroom needs upgrades and the breakfastselection was not the best

Superb

Struggled to get tv working how we needed it.

Floor in room needed to b vacuumed better. Breakfast was good. Kitchen clean. Overall a good stay.

Great little staycation spot. We lived in the area for many years, and always choose this place for mini getaways. The staff is friendly & the breakfast is solid.

Kitchen was good.

The hotel was very clean and conveniently located right next door to the convention center where our dance competition was. The sweet girl at the front desk (Stephanie) was absolutely precious and so very kind and always helping. The housekeeping supervisor was very friendly and even helped us get our valet full of luggage out of our room. The lady working the breakfast bar worked diligently all morning to keep the bar full. She was also super friendly. We were very impressed with the staff as well as the establishment. We stay in several hotels for dance competitions and this by far surpassed them all. Great job Marriott!!

The hotel was very clean and conveniently located right next door to the convention center where our dance competition was. The sweet girl at the front desk (Stephanie) was absolutely precious and so very kind and always helping. The housekeeping supervisor was very friendly and even helped us get our valet full of luggage out of our room. The lady working the breakfast bar worked diligently all morning to keep the bar full. She was also super friendly. We were very impressed with the staff as well as the establishment. We stay in several hotels for dance competitions and this by far surpassed them all. Great job Marriott!!

Room was very clean, staff was wonderful and accommodating.

Pool was closed

Exceptional

Shower was not hot enough.

Shower was not hot enough.

This was an excellent hotel. Each staff member that we encountered was very kind. Not only was our room very nice, the entire hotel was kept clean and smelled good.

The staff was amazing she really help even though she was really busy

Highly dissatisfied. I didn't enjoy my stay. This place needs a makeover. I dealt with MOLD. Nobody at the front desk to handle.

Everything was perfect, very nice staff and very easy check in and check out, clean premises

Clean and Comfortable

Clean room ,friendly staff

Excellent staff

Only problem we had was since this hotel is near a highway there was a lot of traffic noise, however our wonderful host got us switch to a room across the hall in the other side from the road! Breakfast was good and all the other amenities seemed well kept up! Just make sure to get a room in the front of the building!

All of the above: The outstanding clean room,staff, and the amenities. The next time I come to Mesquite, TX I will be staying at the Tow place Suites Marriott.

Yes

This was an older hotel - not the quality i expected. traffic was so loud it was hard to sleep through

Had a wonderful experience

Very nice would stay again

Easy check in and out staff was very helpful

Previously stated

Unfortunately the room I was given may have had an issue with the cooling/heating unit. The cover was off of it sitting on the ground. The room smelt musky and damp. A few nats maybe due to the moisture. Yet the front desk corrected the issue when brought to their attention. Very hospitable and responsive.

The staff at check-in was great. A really comfortable bed and a surprisingly large room made our stay a really enjoyable experience.

The room was very clean spacious, breakfast really good

Friendly and helpful employees and the rooms had pretty much everything that one could need and the bathroom was nice and spacious.

I was overcharged on my card on this past saturday. The funds were returned and deducted again yesterday 6.25. I spoke with corporate and they were not helpful at all and advised that my payment should be refunded from expedia. I was checked in by the General Manager by the name of Safira Garza. This has been so frustrating and im not sure how to go about this.

I had an incredible stay at TownePlace Suites Dallas Mesquite! From the moment I walked in, the staff made me feel right at home with their warm hospitality and attention to detail. The rooms are spacious, modern, and super clean—perfect for relaxing after a long day. I loved having a fully equipped kitchen, which made my stay even more comfortable. The complimentary breakfast had a great variety, and the amenities like the fitness center and pool were top-notch. The location is super convenient, close to shopping and dining options. I highly recommend this hotel to anyone visiting the Mesquite area—can’t wait to come back!

Clean hotel and the people who work there are very nice.

Great staff, great service!

Friendly check in

The lady at the front desk is was very rude

Very close to Allen Premium outlets.

Have stayed here many times over 4 years. It's always a great stay. Highly recommend.

We enjoyed our weekend stay. Very quiet.

Approached the check in desk after a long tiring flight and ride from the airport. There was no one at the desk. I had to wait literally ten minutes to check in waiting for the desk person to appear from outside the hotel. My only complaint about the hotel was this unnecessary delay in checking in.

I recently stayed at town place in Mesquite.TX.Room was spacious and very clean.Staff was very friendly and attentive and helpful.I would definitely stay here in future

Convenient to the highways

Great customer service

Clean & comfy

It was amazing the suites have everything from full size refrigerators and a fully stoked kitchen to a beautiful and spot free bathroom ... the beds are so comfortable along with a arm chair and a dining room table ...plus free breakfast and 24 hr fitness center...would fully recommend to anyone ...

Excellent property however if you cannot fall asleep with traffic noise then this is not the place for you. Very busy highway.

Great staff!! The personal touch with my name on the TV welcoming me😊 the amenities were great!

Very coean, good breakfast, and friendly staff

It was in the area we needed to be close to family for thanksgiving. So it was super convenient the pricing was good for what you get and the bed was comfortable. Also didn’t know we had a kitchenette when we booked( not exactly sure if it even mentioned it in the description) but it came in handy since we were traveling for the first time with an infant

The staff was excellent! The carpet in the room & hallways was run down & smelly. Overall the room was clean.

Wish there was something safety wise or a shuttle to take to the convention center though due to I always worried about getting hit on the 4 lane highway

The night manager when I came in was quite amenable, cordial, and polite. However, the gal whilst I was checking out was rather stringent about letting me have a slightly longer check out time; which was a bit inconvenient for me. I only asked for a bit of a postponed check out time. The breakfast was fine and the room was convenient for my business travel needs.

It was clean and quiet

Cancelled 1/2 of reservation and staff was excellent. Property very close to the interstate and east side of the hotel is very loud. Slept with earplugs.

Great location

The staff were extremely warm and welcoming, willing to provide support without question. The property could use some upgrading, and the cleanliness was standard but not exceptional. Upon arrival, I found stains on my sheets and, later, a bug crawling on the dishes. The gym is substantial for a short trip, and fast food restaurants and Walmart are within walking distance. It's an ideal stay if you need to be within the area, but if you're looking for something more convenient, you might consider a hotel closer to the city.

I loved how convenient the property was to the highway and how clean and quiet the room was. The walk-in, hot shower, was the best, especially after a long day. It definitely meet my expectations, and I will be back!!!

No room available

Comfortable Convenient Staff very helpful

At check out attendant was unable to process my payment of choice because she didn’t know how plus wouldn’t get anyone else to help her. Tv didn’t work in the room. No safety locks on the door in the room. Broke. At breakfast employees were eating breakfast too and making alot of racket. Butting into guests.

The first room I had, had roaches and a pill on the bed. The second room I had, had moths flying around. The front desk personnel were very respectful. She remembered who I was from previous stays. Big difference from our first experience. Just wished there wasn't any roaches because I love this hotel.

Good

Front desk staff were great. Room was great.

OK

we were put in a room next to the highway so all night long all you could hear were vehicles going down the highway. the hotel was clean but they do not clean your room until after you leave . had to put trash in the hallway to be picked up. also maintenance was knocking down the door next door at 11:00 at night.

After discovering the room keys didn't work, returned to the front desk and she attempted to remake a set of keys unsuccessfully. She then stated that something had been changed with the door and she would let us in and slide keys under the door in a few minutes. An hour and a half go by and my son is getting hungry, I don't want to leave my belongings behind and have to have a front desk clerk let us into the room every time we return so I phone the front desk and she says that the people who can do whatever needs to be done will be there "soon" but she doesn't know when. This was at like 4pm on a Friday so it's not like we were there at an usual time or anything. That issue coupled with the road noise on the freeway side of the hotel, I was out, we went and stayed at the Hampton across the street and had zero room key or road noise issues. I will not be returning to this property, ever.

Room was filthy.

The property was fine, they were having area wide power outages across the neighborhood. The staff was excellent in dealing with guests checkin while the power and internet was out. They went above and beyond to make a rough situation better!

Very unprofessional front desk staff. Worst hotel ever

We didn't stay at the TownePlace suites. We were sent to the Hampton Inn and suites across the street.

. We were getting told 7am that it was time to get out. I don't think we will be back. I told the front desk and she said that they were very busy and the knew customers were going to to come soon. I was a paying customer. Never again.

I liked the fact that it had a Kitchen... Most facilities just have a Mini Fridge and a microwave...They have a Stove, Microwave, and a Refrigerator.. I would more than likely visit this Place again

The place is okay for a night, pushing it if 2. I wouldn't do more than that.

The hotel was ok but not worth $250-300 a night. Breakfast was very limited and disappointing

Easy checkin. Nice hotel. Quiet rooms. Giant TV. Big shower.

The stairs appeared to not have been vacuumed in forever. Front desk was very friendly and accommodating.

First day to the last, the staff was wonderful as well as joyful. The property inside and out was well maintained, cluster free, and eye catching. This was a birthday present for my mom. She wanted me to make sure to say how professional, considerate the staff were. Thank yiu

Check in was very efficient

Friendly efficient desk clerk

The desk clerk did a great job checking us in and the suite was a great fit for our needs

I really enjoyed my room and the comfort of just sitting outside while relaxing. The night male attendant was was very pleasant and helpful.

Very welcoming staff!

Staff was very friendly & helpful.

Hotel overbooked and only have issued a refund.

The hotel charged my bank card 5 times for $300 a piece. Caused my card to be overcharged. Still waiting on my funds to be release. Also put us In a room that was already checked into. But the person left. So we had no clean towels or a clean bathroom.

Also pet friendly is nice.

We enjoyed our visit

The stay was awesome. Our room was really nice. The shower was amazing.

It was good

It was nice and quiet and clean

Everything was perfect!

Not enough handicap parking

Nice and clean.

Cleanliness and services

The staff was super friendly.