Fairfield Inn & Suites by Marriott Dallas Mesquite

Breakfast was rather monotonous! Try some variations!

Good

Exceptional

Disappointing

Superb

Great

Pleasant

The worst thing is the staff that was working at check in about 9PM, was extremely rude and short. It was the same staff at checkout since I checked out early morning. I went to hand them my key for checkout and they wouldn’t stop talking to each other to checkout. I said here is my key twice before they could acknowledge. Just terrible customer service.

the hotel had a odor. Cleaning the carpets and the elevator.

the hotel had a odor. Cleaning the carpets and the elevator.

Superb

I loved the room and the 12 pm check out time however please clean the microwave and stock towels in the pool area. Everything else was amazing ❤️❤️❤️

Exceptional

Exceptional

Exceptional

Well them property need to have more washer and dryer combo just only set did help that much when was being all the time and couldn't use them

Reception was great, nice and quiet stay

It smelled really bad in the halls and room. Thr room had dirt, hair and gunk. Elevator stopped working. Plain drinking water was not available.

Great breakfast. Everyone, including guests, were friendly and made you feel welcome.

We stayed for 4 days and didn't have room service not one day. We had to ask for clean towels and rags. We ran out of toilet paper and had to get some from the front counter. There was dog poop all outside in the grass on the property. We have stayed there for 3 years. I think it's time we find a better place. The big 18 wheeler truckers was taking up the front parking spots instead of parking in the back.

My room was downgraded because it was through 3rd party app. I would not suggest booking this way with any hotels.

Excelente

The room was exactly as described very spacious and comfortable. I couldn’t really smell the signature scent so that might be helpful to add as well..

It was close to a wide variety of restaurants The front desk statff and cleanliness of the rooms

It was close to a wide variety of restaurants The front desk statff and cleanliness of the rooms

Good

THE STAFF!!

Excellent Nothing

Excellent Nothing

Room was clean was helpful everything was good

THE STAFF!!

Rooms weren't decent when it came to being clean. The room smelled a bit odd and the bathroom looked like it was only wiped down and not scrubbed properly.

The gentleman who attended me was nice and welcomed me with a smile. Breakfast was served warm and had a variety to pick from. Rooms weren't decent when it came to being clean. The room smelled a bit odd and the bathroom looked like it was only wiped down and not scrubbed properly.

Stay was absolutely amazing and the staff was very professional. I will definitely be going back.

The hotel is great! The front desk lady was friendly and helpful. The hotel feels safe and comfortable. I have a suggestion for cleaning, though. They should do a deep clean once in a while. The hotel is very busy, and a lot of different people come and go, especially now that there’s a lot of virus and stuff. Also it will be nice better or different breakfast options

The room I stayed in had visible mold. During breakfast, our group noticed a giant cockroach on the lampshade in the breakfast area. Both the kitchen staff and front desk staff did not appear concerned and although mentioned several times, did not attempt to take care of the health concern. The floor tiles on the first level were loose and moved while stepping on them. I would avoid this hotel.

Very clean and quite

Roaches in the kitchen and blood on my curtains. Room was dirty. Mold in places. Would not recommend

I reported the issue to the cooking staff, expecting it to be taken seriously, but unfortunately, they did not seem concerned or make any effort to address it. That response made the experience even more disappointing. The hotel felt very dirty and clearly needs better cleaning, maintenance, and pest control. Seeing cockroaches in both the room and breakfast area made me uncomfortable and raised serious concerns about the cleanliness of the food preparation and dining areas. I hope management takes these issues seriously and makes the necessary improvements.

Well maintained, comfortable beds, good breakfast, kept pool. Most of the staff is very friendly and helpful.

Lots of food options near by

Very clean room and comfortable bed

There were restaurants within walking distance, the breakfast was good. But we were disappointed that there was no jacuzzi and the pool was only waist deep.

The room was humid and had a very musty smell.

Not sure

Good breakfast

All was great, we will stay here again in the future

👎 Terrible stay.

There was a Stinky Smell which could have been avoided.

We arrived to a less than desirable room. The bathroom ceiling had a huge leak and water stain in the ceiling. Woke me up out of my sleep. Thin floorboards, or the lady above us was just extremely heavy foot because we heard every step for hours each morning. Carpets were stained in hallways but housekeeping was doing their best to keep things as clean as possible. Lamp shades were stained and so was the window. Also our door key almost never worked. Multiple times during our stay we had to walk back to the desk to get the key reprogrammed. We got moved to a different room, a little better but the tub was stained with old tub Matt residue. On the good side, the staff were hospitable and it was in a decent location in proximity to all the things we did during our time there.

I expect better from Marriott/fairfield hotels. Checkin was good. We arrived late and were tired so that was a plus, but the hotel seemed dated from the moment we walked in. The room was clean, but the tiles in the bathroom were cracked. The floor of the bathtub looked dirty, but it’s just the way it looked. The pillows were not cushy at all and we both woke up with headaches. (Note: bring your own pillow! I usually do, but didn’t this trip.) The thing that got me though was the toilet was broken. I was able to take the lid off so the water would run. (It wouldn’t flush.) I had to do that every time we used the toilet. I didn’t report it because it was so late and we were so tired. I didn’t want to have to stay up for someone to come and fix it when I was able to do a temporary fix myself. In the morning when we were going to check out no one was at the desk. An employee was vacuuming and said I could just leave our keys on the desk, but I told her that I wanted them to know about the toilet. She looked for the front desk person and couldn’t find her. We waited about 15 minutes and finally the front desk person came. When I told her about the toilet she just said that she’d let maintenance know about it. That was it. Just let maintenance know. I don’t know exactly what I was expecting, but maybe a little more than that (like “I’m sorry.”???).

The staff was amazing and welcoming, I'm definitely going back for my next vacation.

Breakfast was good

los ninos disfrutaron mucho de la pissina , las chicas que limpian muy amables

The rooms were clean, the breakfasts enjoyable.

The smell in the bathroom

The parking lot was not well lit and the hotel felt isolated located far back on the lot. I would not have been comfortable staying as a solo female traveler but luckily that was not the case. Our room was clean enough but the bathroom had a giant water stain by the toilet. The AC wall unit was not ideal for our June visit. No matter what temp we set the AC to the room felt constantly damp and all of our clothes became damp. The bedding felt damp as well. Due to the constant moisture in the room the curtain had mold on it. The room had a musty smell even after we attempted to crack the window. From the outside you could look at each window and see they were all covered in condensation. We spent as little time there as possible as we unfortunately had booked the room as part of a package and it was non refundable. Since we didn’t feel comfortable in our room we did not attempt to stick around for the continental breakfast. The large TV and desk chair were the best part of the room.

Room was clean and comfortable

The location at night seemed a little sketch, but in the morning it felt fine. The hotel was fine, a tad dated. But really the worst part was how incredibly humid and sticky the temperature in the room was. The carpet even felt damp to the touch and there was a very strong musty and moldy odor.

The property was great. The room was great however the water pressure in the shower was really weak and to stand in the tub without falling because the floor of the tub was so slick. I am 75 years old and thank God you have grab bars in there. We also didn't get our room cleaned. We were there Monday until Saturday, supposed to get housekeeping every other day, got it Wednesday didn't get it on Friday. I had to go down and get towels and everything else we needed. That was a disappointment. We were here because my daughter is terminaly ill, our room was the last thing we needed to worry about.

It was a great experience for during breakfast good.

Great hotel

Room was clean and area was calm, close to plenty of restaurants. Breakfast on the property was fair for the price. Would definetly stay again.

Very pleasant experience

Staff was helpful, room clean and breakfast was satisfactory

Most of the staff was professional Breakfast was ok. Water was off in the entire building without notice.

COMFY BEDS FOR THE NIGHT, BREAKFAST WAS THE USUAL

Room was tidy . The staff was very friendly and helpful. Breakfast was hot and ready coffee was hot and fresh. A lot of restaurants around there.

Clean room, friendly staff, delicious breakfast

The room was very clean. Very friendly and helpful staff. Good breakfast. Need to put a sign to tell people to cover their mouth when they are coughing. Specially eating on the tables next to other people.

Breakfast was also disappointing— the cream cheese was warm, the eggs were cold, and when a guest asked for more eggs, a staff member squeezed them out of a plastic bag in front of all the people eating. It was very unappetizing. Other than that, the hotel is in a good location near the freeway and convenient restaurants.

Front was on her phone and wouldn’t help. Lady doing the breakfast didn’t bring any items out. Coffee was slow getting out and she didn’t refill the coffee cakes. Just acted as if they didn’t care.

Great staff they were all very kind but the hotel needs serious renovation. The carpet was lifting my shower had broken tiles and the elevator had paper and tape covering the buttons.

Good hotel

Room was clean and newly refurbished.

My only problem with my stay here was that the pool was closed for a maintenance issue and I booked my stay here because it had an indoor pool and hot tub.

Nice clean room near restaurants and shops.

Yes

The breakfast was good the staff was friendly and the property and room was clean

Clean room, friendly staff, great indoor pool, and amazing breakfast with variety. Also in walking distance of 5 sit down restaurants.

Very convenient food options nearby: Red Lobster, Olive Garden, Outback Steakhouse.

Fairfield is clean and safe.

Nice

Room key wasn't working. They got it figured out. Other then that it was good.

Room was clean but the carpet was soled in water like the ac unit was leaking told the staff and they seem to not care. Wasn’t the most welcoming of staff either.

Staff was very ugly and we couldn't check in because they didn't have rooms available, had to wait another hour to check in. Room had a bad smell.

Hotel seemed very run down and was a disappointment. Noise in halls was disturbing. Would not book again.

Clean room. Very nice place

Front desk clerk was very helpful

It was clean and staff was friendly

Very clean and staff very nice.

Hotel was clean, rooms & bedding spotless.

Definitely wow'd me to find kind and patient people, not rude or unhelpful all in one place. Hotel was clean, rooms & bedding spotless. Never made it up early for breakfast, but the lobby is a nice area to get out of your room. Semi-private desk/computer work area, few snacks & travel sized necessities. Indoor pool- wish i brought my swimsuit. Laundry room & gym! The hotel was not easy to find at night. the entrance being set behind a strip of restaurants, so if navigation is odd- trust it. NOTE: my room card key wasnt working- fd reprogrammed the card and went upstairs with me to make sure it worked....it was my fault the card didnt work- i was inserting it wrong! Thanks Kay & Charles (and all the staff) for a pleasant visit during my 4/5 day snowday!

Very nice hotel. Pictures show hot tub but there is no hot tub. That is our only issue!

Slightly old property with creaking floors, not a satisfactory stay.

Convenient

Very friendly staff

Clean room, great staff, breakfast was awesome

Out of the five nights we stayed,we had housekeeping only one day(4th day) we were told,it’ll be done alternate days while checking in,we had to go down to the front desk every time to get fresh towels or whatever we needed.The hallways were never cleaned,and so are the elevator floors,so dirty.This was not what we expected from Marriott.Would never stay here again.

Did not have time for breakfast

Yes, everything was great. Thank you

Everything was great!

The room was clean and stocked. Staff was available 24/7. The hotel was clean over all. Breakfast was good and staff attended the area well. The only downside was we went for the indoor pool and the water was very cold and the pool room AC was on insteead of heating for the cold weather in December. Overall we enjoyed the stay.

For the most part, we enjoyed our stay at this Fairfield. Our rooms were pretty clean and the complimentary breakfast was good. Only small complaints we had were that certain front counter staff members could definitely be friendlier and they seem to have issues with their room key system as our cards deactivated several times during our stay. Housekeeping staff were always friendly! Would recommend for short or longer term stays in the Dallas area.

Staff was nice and courteous, Room was clean and the pool was great. And try the waffles in the breakfast area they are great.

Room needs work. Furniture damaged, sink had a crack, hallway carpets needs to be replaced. On a positive note, the bed and pillows were comfortable and breakfast had good variety.

Clean room, friendly staff, wonderful breakfast

Clean Room

The staff was very friendly and helpful. However, the whole facility is a bit outdated and run down. The sink in one of rooms was backed up, tiles in both of our rooms were loose, the parking lot is full of holes, and the noise from the freeway can be heard over the television.

Good

Staff was great but that was it. We were on the 2nd floor but it felt like our room was not level. Sitting on the commode felt like we were going to fall forward and in the shower we had to stand under the water. If we walked to the back of the tub we were walking upwards. The worst thing was when the did laundry the entire room vibrated on the spin cycle. Also, there was a crack pipe next to our vehicle the next morning.

The hotel was relatively quiet, considering its convenient location next to I-635.

No hair dryer. No shaver.

The Breakfast was low quality and very few options

Clean hotel,very friendly staff,clean pool,my grandkids had a great time,and everything was near us,definitely will be back

Property is located right off a major road. Can be a little noisy at times. The property is nice and convenient to shopping and any food type you want.

Not a great stay. Housekeeping did not service my room for my entire stay, even after asking the front desk to have it done after my second night. I ran out of amenities and had to go up to the front desk to request replacements. The overall attitude of most of the staff was not great.

We did not stay there! We had trouble cancelling our reservation. Your phone operators are very difficult to understand. Their English skills are poor. They hang up the phone whenever they can't immediately fix a problem or when a request is made to speak more slowly and clearly. We will not use Expedia again.

Staff was quick and polite

Front desk in the evening our super nice. Very welcoming people. The room their was hair in the tub and restroom had hair. Breakfast could be better. More fresh fruits