Courtyard by Marriott Dallas Mesquite

The hotel staff were there, but pretty much ignored us. The hotel looked run down and had a sour smell. The room was minimal (3 nights cost $402 +) but had very, very old carpet and a bath tub no one would dare use. Also a very small and old TV. We will never stay at a Courtyard by Marriott again. Amenities are exazzarated. Not our type of place.

Property needs update. Floor near bedside was very spongy. Furniture was old and tired.

Staff was great. Clean rooms. Good price.

great and quiet

Taking a shower that tub don’t drain well water was at ankles However bed was comfortable Price was fantastic Ample parking Good location right off highway with a Starbucks coffee shop inside Would stay again Price justified it was well worth it Bed was great and somewhat upgraded

The Starbucks breakfast was great.

Top

Friendly staff clean room

Good

When I arrived carpet in hallways, disgustingly damaged as in room 330! Shower liner, with mold and dark spots on it! I never sat on sofa, only desk chair! Sprayed lysol, wiped down sink! Did not use coffee pit, dust, thick dust on cord! My room window, possibly ajared, the African american cleaning lady, knocked and ask were they my keys dropped outside my door and I asked her about the windows, she closed! I came in Sunday night, 10/22@9pm! There was a younger asian/latino guy working the desk that could be bothered, question nor answer! I asked the woman I spoke to on downstairs phone about shower liner, she left one in my room and I HAD TO CHANGED IT! ASTHMA AND L4/L5 DISC HERNIATION! BREATHING WAS TERRIBLE THERE! People live there as residence and some gather and hang out! Terrible, I WAS AT A TOTAL LOST! I DID A PACKAGE AND UNSECUTED IT! NEVER EVER EVER AGAIN! 5 DAYS FROM HELL!

The room was clean and the staff were awesome!

Staff Andre was very helpful because my son is in wheelchair. He made sure we were satisfied with our room. We were extremely grateful!!!

The location The bathtub was block

It’s nice Everything is outdated, but I guess it’s fair for the price

They have a lot of dust, the carpet small a lot dust.

It was peaceful They didn’t serve free breakfast. The room was already expensive.

The room was clean and the bed was comfy but the room had a funky odor. Kind of musty smelling and also could smell an old cigarette oder. The AC also didn’t work great. The staff was very friendly and helpful.

Chincy small TV,broken toilet seat, no free breakfast, staff was great they just don't have much to work with

I really enjoyed my stay at the Courtyard Mesquite location. The only problem was there appeared to be an ant problem in Room# 210 bc we placed our food on desk and soon ants were everywhere. I was glad that I had cleaner that immediately killed them. However, I was assured the problem would be fixed and the lady at check-out counter apologized and offered a couple of things. Everything else was fine.

We love this hotel. The staff is always friendly. We love the convenience of the bar downstairs.

Not much. Interstate noise all night, took 7 hours for the a/c to cool down the room, tub needed to be refinished (rust), towel used to step out on was already wet when I checked into the room and hallway outside the room reeked of marijuana. Everything!!!!!

Poorly maintained. Halls reeked of cigarette, room was smelly and extremely humid. All surfaces of room felt sticky with humidity and extremely dusty. Water pressure was awful, television was aged, remote unresponsive with no instruction. Will never return.

Exactly what it is supposed to be- clean, decent facilities with the usual wear expected, friendly and helpful staff

Honestly the 3 starts is purely for the way Marriott has maintained this property. Of the lack of maintenance. There are basic safety issues- like stairwell doors not closing, ill fitting security locks on the doors, old AC units that can’t keep up with the Texas heat, dingy lighting, and also- furniture that is beyond worn. What this property does have going for it- the staff! Depite the wear, the hotel is spotless, rooms are cleaned with care and attention to detail. The staff is warm and helpful. Everyone I encountered was so gracious and provided the level of engagement I’d expect from a Westin, not a Courtyard. Marriott corporate- you have an amazing asset in this group of people, give them the property to match.

Roaches, toilet over flowing. Changed rooms other room the toilet would fill and the sink wouldnt drain. Room smelled like weed. Pool looked cloudy and nasty.

😁

Na

Highly overpriced and limited coffee shop however the staff was wonderful.

Horrible smell in hotel and worse in the room $7 for a bagel is ridiculous

The staff made this stay really worth it especially at check in, I felt welcomed and heard. Housekeeping does an amazing job! However they only did one day out of the whole week I thought that was supposed to come standard but not use to requesting housekeeping. The room was spacious but man it’s outdated for real. Has a slight mildewed smell and the carpets make me feel like I have to keep my crocs on…no lie, but again staff 10/10 very friendly and helpful..Wouldn’t stay again though honestly

Great service

The rooms were outdated and did not feel clean.

Very nice staff. Very clean and inviting. Rooms spacious

Very friendly staff

Bathroom was worst, tub didn’t drain , soap , shampoo empty, toilet ran all the time. TV eas a real pain to operate. I will stay there again . No copy breakfast, coffee, etc.

Room was poorly arranged. Could not watch tv from bed. Tv too small. No complimentary coffee in lobby only one coffee cup in room. Coffee pot was substandard and not easy to use.

Great stay.

I enjoyed my stay and will return to this place

Disappointed that there was complementary coffee for a room that cost $150.00

Second room AC better. Toilet was nasty. Bathtub was dirty. Water pressure was Poor. Property smelled of dead skunks entire stay. Elevators need upgrading. The entire property needs an overhaul

Upon arrival staffed welcomed us and was very friendly. Lobby was very modern and clean. The room was clean and the bed was soft and comfortable. The bathroom on the other hand was in need of some updates. Breakfast was available for purchase.

Location and easy access to freeway. Should put in some upgrades and repairs to rooms

The rooms. I liked the furniture and the shower was excellent No ice for guests only thru bar

cleanliness

The staff was very accommodating. We had a few drinks at the bar and enjoyed the breakfast. The location was close to many restaurants and retailers.

The room smell very badly of mildew, it did not have a first clean, smell at all. Very basic accommodation that is over priced in my opinion. The indoor pool looked very dirty and it was dark and dim the gym equipment did not work well. very outdated room and hotel in general. The bistro is also overpriced for the location and the overall aesthetics of the hotel when I was checking in the lady immediately shut me down saying that they couldn’t accept Apple Pay for the deposits because it doesn’t work, but I insisted that she tried it and it worked perfectly fine so I don’t know why she would tell me that. Check out was the best part.

The desk person was very friendly and accommodating. The rooms need some work. Rusty bath pipes. The refrigerator didn't have any shelves. The toilet was very delayed on each flush

Everything was great! The rep was nice and explained everything we needed to know.

Staff was amazing. Needed trash bags in trash can. Pest was in bathroom.Other than that bed was amazing.

Great stay

Old and unkept. Did not feel sad. Smelled bad.

Good

Building needs to be upgraded, and better job cleaning the rooms

Place needs some upkeep. Little hard to get to as well. Staff was nice tho

Great staff

Room was not clean bed bugs

Staff

This hotel is a Marriot for goodness sake!!! The hotel was old! Old decor, low lighting, rusted door frames, bent bath fixtures, to include a hump in the tub floor, towels were old and the air felt like it never got cold! IT WAS NOT A PLEASANT hotel experience!!!! The staff were friendly but the room sucked extensively. Room 108!

Funky smell and ants ate my left overs in the rooms but overall fair

The condition of the room was kinda bad but better than the room I booked before this hotel and TV is to small and not much channels..

Room nasty, ac not working, bed felt wet and mold on shower. We were about 1 year ago and it was better maintained. Now 2 thumbs down.

Very nice clean

Mold all in the shower and behind the shampoo/conditioner bottles. Needs updated asap and also not convenient to get to. Images appear good but it’s 50ft from a major interstate!

The smell was terrible and the bathrooms and floors were dirty

The room was very clean. The AC was ice cold and the water was very hot. Breakfast was delicious: we had two breakfast sandwiches with bacon, egg and avocado on a bagel. The pool was warm and located inside. They provided towels for our family to use. It’s a great hotel: quiet and restful for my entire family! We look forward to staying here in the future!

Susan that checked us in was awesome, we were staying 4 nights, asked for every other day cleaning. Checked in on a Sunday so expected cleaning on Tuesday, didn’t get it, so we went and had to ask for towels when we returned that evening, which the staff at the desk were very apologetic. They did come in and clean Wednesday but we were leaving Thursday. The bathtub filled up with water while taking a shower, not sure if it had a slow drain or it was actually plugged. The beds were not comfortable at all, I actually ended up sleeping in the chair the last two nights because I could just not sleep in the bed any longer. Probably would not stay here again.

The room I received smelt like mold/mildew really bad. The carpet was dirty & being in the hotel made me feel dirty.

Na

The staff were nice and I appreciated that. The floor in my room was really dirty and if you walke barefoot your feet would get black so to me that is nasty. The bed was really comfortable but the breakfast isn't worthe the money at all but the Starbucks coffee was great.

The night staff including the front desk lady, and the bartender/cook, and the "all around helper" were the best we ever experienced! Finding the hotel was very difficult as our we and our Google maps missed the hotel 3 times... the 4th time was a charm. The hotel and no luggage carts when we arrived but the desk person and the all around guy helped get our gear up to our room! We had planned on going to a nice restaurant nearby but we were burnt out fighting the traffic getting there and just had a couple of drinks at the bar and ordered a chicken quesadilla and the lady bartender and cook took fantastic care of us! The next morning it took us over 15 minutes to get hot water to our shower... the levers and rotary valves were confusing and not labeled! ... and again no luggage carts available!

Clean room, staff professional and friendly, and nice and quiet.

Location Smells like gas when you walk in the building, our tv remote did not work. A/C or refrigerator would not get cold. Toilet constantly ran. Swimming pool had green water instead of blue.

Our room was very clean and the bed was so comfortable, my only complaint was that they didn't offer free breakfast but other than that we love this hotel, this was our third visit and we plan to visit again

The room was accessible and very clean. Staff was excellent. From check in and through out the night I would recommend this place.

The staff was absolutely awesome, especially Jay at the front desk. We came in from a concert fairly late and he was more than happy to pull out the Uno cards which we thoroughly enjoyed.! He was very entertaining & hospitable. Our room was clean in the hotel was definitely conveniently located. Great stay!

Thank you

Smelled good and room was clean No complaints

Shower was not working just hot water coming out . Tv only few channels would work remote was not even from proper tv . Worst stay I ever had .

Excellent stay N/A

Great room

The staff here (front desk) was top knotch

The staff were all very nice. The room was clean and the water pressure was perfect!! The mattress was harder than im used to, but thats a personal preference

It was rust everywhere, dirty carpet and furniture, and the breakfast offered not worth it. So overall I will not book or tell anyone to book there. I was disappointed for it to be a Marriott.

Clean

Hotel needs updated but it’s a great stay area

Room was clean. Check in was easy and fast.

room are not clean , staff is helapful

The area I was laying in my bed and rolled over to what seems to be a bed bug I left 30 minutes after check in definitely not worth $140 I paid

Everything was perfect will be staying again

The location is ideal but the property itself is very dated. The lobby had an odor and the smell in our room wasn’t much better. For the price, it’s an okay stay but I won’t be returning.

Couch had stains on it and my mother-in-law‘s phone got stolen. They threw my daughter‘s bathing suits away after we forgot them.

This is not a Marriot property. Felt like a cheap motel. Room was smelling and tv was pathetic.

Very Clean , quiet, affordable, with polite staff.

Rooms smell of mold, rude front counter agent. Old TVs with very little chanles. They tried to charge my card without permission. Manager no help. Will never return...

No customer service, rude front counter agent. They tried to charge my card without my permission. Manger was no help. A/C made noise all day and night. Room smells of body order. TVs are old and very little chanles. Towels are rough. I will never return...no free coffee. They told me to go buy at Starbucks...

Decided to spend the weekend in Dallas to take my family to the zoo and stayed here. We checked in a little after 9pm on 2/21 and was told we could park across the street in public parking for $17 a night. The next morning, not even 12 hours later, we go out and our vehicle is stolen which was parked directly in front of the aquarium. I went into the hotel and asked the front desk if they had cameras and was told, “Because it happened in public parking they couldn’t do anything to help us.” Valet then told me on the side that he always advises patrons to park in covered parking down the street and to not park in the open public parking for this reason. He said there’s not enough cameras in the area, not enough security, and the hotel parking garage on site can’t accommodate vehicles larger than compact sizes so our Tahoe wouldn’t fit. All of this would’ve been helpful to know upon checking in but was never provided this information. So since we traveled with 3 kids and had all 3 car seats stolen I then had to pay for an Uber to the nearest Target to spend several hundred dollars on car seats since we were stranded. I asked to be reimbursed for my stay and was only given the last night of our reservation back but not the night that we stayed. This hotel isn’t entirely at fault for what happened but the amount of money that we had to come out of pocket over night for the damages and losses that took place while staying here to not be fully reimbursed is extremely bad business.

Good business clean rooms

Nice room and friendly staff

Staff was great and room was clean.

Muy bueno

Room clean and staff very friendly.

Staff was fine.... Toilet was cracked at the bottom. The tile from was all loose from the leak that has rotted the floor (Raw Sewage). Had to walk in that to take a showers.

The check in receptionist was kind and helpful for what was nearby. One of the girls filled my glass up with ice as I was checking out which was above and beyond. I recommend wholeheartedly!

Roaches.... that's all I got to say

Room was clean, staff was awesome very kind. Only thing we found wrong was the door to restroom did not close properly the door is misaligned. AC unit was not working well did it keep room cool, was a little too warm. There is no buffet for breakfast, as it is not breakfast included, should be more of a complimentary breakfast instead, as the free breakfast provided is only for up to two guest per room. Overall was a nice stay, with indoor pool and gym. No jacuzzi that I saw and a lot of restaurants close by hotel. Balcony was awesome to have!

Everything is great

Room carpet smelled like mold and was very dirty. Shower curtain had mold.

We even chose to skip the shower bc the bathtub was so gross. The tv was from the early 2000’s and the remote barely works.. you gotta push the button five times to change a channel.. the carpet in the halls/ the walls/ the ceiling/ all filthy with stains and dirt. I would NOT recommend this. The only good part was the staff was decent. Not super friendly, but not too bad.

Housekeeping did not clean our rooms as requested daily and we talked to the staff daily about it as well. Bathroom was outdated and found mold on the tub.

yes

First off I paid extra for Breakfast and the lady at the front desk told me no I don’t after I showed her. I didn’t eat breakfast since she told me I couldn’t. I paid for nothing so Expedia please don’t offer something if the hotels won’t honor it. The room smelled musty and dirty. I woke up to a roach in my tub. Save yourself and stay somewhere else.

Spotless room and lobby. Staff was fabulous

Never stay there again. Also front desk lady was from columbia, and did not speak good English.

Everything was perfect, definitely will be back!!

This hotel was excellent!! I will definitely stay there again!! Thanks to all the friendly staff who made my nights stay wonderful.

Tv didn’t work, phone didn’t work. Mold in bathroom.

Booked King with Sofa Bed, not even room for a sofa

Room was clean. Staff was very nice and went the extra mile to make sure I was comfortable and had everything I needed.

Clean room, nice staff! We will definitely stay there again!!

A/C was great so was staff