Econo Lodge Inn & Suites Mckinney - Plano North

Nothing The whole hotel

2) 5 days they never cleared the room ir brought towels even though it said the do evety thurs day of your stay 3) the laundry was unusable 4) they allowed 5 big tree company trucks to park in fire lane for days which made driving very tight 5) no continental breakfast 6) water pressure and temp for shower was very Good 👍 7) the beds in our room seemed new and were very comfortable for sleeping 👍

Exceptional

The manager was rude and nasty The smell of the room and hotel

Takes forever to get your deposit back

Nothing Everything

I didn't like that they do not serve breakfast which makes one have to spend more money for breakfast as well as lunch and dinner.

Nothing Everything

Chemical smell and mildew in our room was terrible beds need to be replaced otherwise everything good

It was okay for the money I payed for. But in the furture I will stay at a hotel 8

Takes forever to get your deposit back

Takes forever to get your deposit back

I did like the rooms hard hard floors, not carpet. Room was clean and cold, which is a must for me. Walls are thin so I could hear if any one was a bit loud. But it was not noisy at all. Just a couple people talking right before they got to there rooms. For a cheap motel was not bad. Only thing is they do not have elevator, so we had to carry are stuff up stairs. Stairs are pretty wide. But still.

Very good

Good

No

The pool

Good

First let me say I love that my service was welcomed with no issues. But the room that I was given was not the best, light fixture in restroom was messed up the toilet seat was not bolted down, the chair in the room looked like my uncle sat in it everyday for the past 50 years I was scared to sit in it because it looked like I would fall through if I did. The room like it had been renovated but not finished.Next room was being renovated so we heard the banging on the walls early in the morning. I don’t think I will be staying there again!

Paint was peeling and ice machine was broken up until check out day staff were nice

It was a decent place to stay. The pool closed early and we weren’t able to use it. The room had a stitch and was hot upon entering. But cooled down when the AC was turned on.

My stay at the hotel was okay just wish they had elevator

Great value for the money. The beds were comfortable, plenty of choices on tv, pool was nice and the coffee was great!

Very good

All was good 😊

Clean and quiet and safe.as can be

The staff are very friendly and helpful. Everything was clean. Rooms as a whole looked run down and outdated but at least they were clean. All in all fairly decent for the price.

This hotel definitely looks better in the photos than in person. There was a smell of weed in the hallway. The linens were clean on the bed, and that is what was most important to me. However, the knob for the shower was broken, and there were lots of other things that needed repair. It was a safe place to stay, and it was quiet.

It was close to the freeway and the ac worked, that’s all I got

The receptionist was very rude. Place look like a Motel 6. They Say no smoking but room smell like smoke.

Bad

It was noisy and the balls smelled of marijuana

Exceptional

Very nice hotel for the price. We were not expecting much of a breakfast, but were a bit surprised that it was only coffee. The employee said they had been trying to get the description updated on travel sites. The pool area is very nice as pictured, but we were mildly disappointed that the hot tub jets didn't seem to activate with the wall switch. Overall, though, it was a pleasant stay and we would consider it again next time we are in the area.

The pool was cold. We never had clean towels we had to constantly ask 3 days in a room. They gave us hand towels. There was a tile loose. The beds were so hard. It wasn’t a good experience. The cops were called twice there.

No pool no breakfast like advertised hand print on head boards mold in bathroom

Absolutely almost nothing, i have to give credit tha it was clean not the best place at all, the pool wasn't working and that was one of the reason i went there that i chaged from another hotel to there and it says breakfast inclusive and that also is why i choose there but no, when i went to check in the person upfront said that there is breakfast included but then next day they told me that they dont do breakfast which the pool and breakfast is false advertisement. Therefore then i dhould have get back my money since i had to buy breakfast and couldn't enjoy the swimming pool. That is crap and on top of it im disabled and i had to going up stairs everytime. I will never ever come back to this place and i will make sure no one i know go there. I should get a refund for the no pool and no breakfast. Beside they told me they will not take out the security out of my bank account and they did now i have to wait several days for my money. You guys are too much lird and false advertisemen i will report this to BBB. Nothing at least it was more or less clean and on thurday morning the water in the face basing was coming out black and dirty and i fidnt notice it si if i get an infection in my mouth i will suit you guys it is just too much nonsense. You asking to share photos there was nothing good about taking photos there

Nothing at least it was more or less clean and on thurday morning the water in the face basing was coming out black and dirty and i fidnt notice it si if i get an infection in my mouth i will suit you guys it is just too much nonsense. You asking to share photos there was nothing good about taking photos there

It’s a very old property. Very old. The bed was comfortable and the AC was super cold.

The only Reason we choose this location was for the pool. Pool was down the entire stay. The shower had a bad leak, toilet was so loud to flush and blankets were so rough.

The room was clean and staff was helpful pool was cold and so was the hot tub the jets did not work.

BEWARE. A lot of construction dirty Mexican stay here and they are dirty

The carpets were so gross. And sticky. Don't walk around without shoes. The elevator what was listed in wheelchair accessible things did not exist. So neither is wheelchair accessible gym. And the first floor restroom was out of order. It was a smoke free hotel but the hallways and stairwells smelled of it. People would prop the side doors open and stand in the doorways to smoke. There was an arbor company residing there so the entire parking lot was full of their big trucks and trailers making it hard to park. We had to park next door and walk over. We were there for a Special Olympics event so I was sadden that they were less than accommodating in accessibility to a lot of our athletes

The ac worked great Bath was a little dated but other than that it was a good stay

Staff at front desk was friendly and helpful. Room was clean, not perfectly spotless but no real issues. Good value for the money, would stay here again based on our experience.

The front desk clerk was friendly and helpful. The room is clean.

No bells and whistles for breakfast but that was fine with me… just coffee It’s a nice clean and not crazy expensive

Hotel was decent, staff was nice, bed was comfortable, shower had a hole in shower wall, however the water was hot. Not a 5 star, but was good for the price paid. Might stay here again.

We loved the indoor pool and hot tub. The staff was beyond welcoming and made us feel right at home. Would definitely come back!

Very good

The sheets on the bed were stained and dirty. We asked for new sheets they didn’t bring them, so I took the sheets off the bed to discover a horrific scene underneath the sheets. The mattress cover was just full of urine stains. I took pictures took it to the front desk and asked for a full refund for the two nights Staff was not nice. Never smiled didn’t say they were sorry.

Air conditioning was operating well. Staff was very friendly and helpful,

Hot tub was great, staff even came and showed us how to turn it on when we had trouble with it.

I had to change rooms because the bathroom light in the first room was broken. The second room was absolutely disgusting. There was food smeared on the walls, suspicious stains on the bedding, items left behind from the person before me so I know they didn’t clean. There was a dead bug on the sink. The fridge was disgusting and had food residue in it and so did the microwave which was also emitting a horrible stench. The whole entire hotel is humid and musty and smells awful. I left within an hour of getting my room, as soon as I was able to book a different hotel. And after all this, I was refused a refund even though “fully refundable” was stated on the booking beforehand. So I paid for two nights for a room I wasn’t even in for an hour. The manager was unhelpful and rude and so was the other person at the front desk.

The AC didnt work, the jacuzzi bathtub didnt work and we upgraded for that?

Everything was good. Will return again

Everything went perfectly. We loved the ammenities and all of the shopping near by

The room was clean, beds were comfortable. For $55, this is a good deal. Wish the coffee wasn't so awful, but am pleased with the overall experience, $55 won't get much nowadays.

Great

Great place

I was very pleased with the whole experience. A very good choice.

Inexpensive but the room didn’t feel cheap. Recommended!

i noticed in the morning that the window had been pried open and the screen pried out and hanging. I tried to close and lock the window but that didn't happen. One bed had a huge hole in the middle of the mattress. It was cheap but still security should be high on the list of things that have to work. I can deal with the other stuff.

Very clean room. Amenities are adequate, personnel is courtesy and helpful with all our needs. Pool ultra clean.

Checked in. When I got to the room. It smelt like urine and also a used protection for intercourse was under the bed. It was sooo gross. I told the front desk but they said I should have said something and that’s it.

La habitacion estaba mojada. Y con mucho olor a comida

Walking to the room there was nothing but weed smell all the way down the hall and room. Went to tell front desk he got me another room not to far away some thing. Come back 3nd time on same floor he get me room ant the end still smell it, but just went to bed. Check out told older man he didnt say anything.

Clean room! Very comfy bed!

Didn't have a coffee pot in the room , water wasn't very hot for a shower and ran out of coffee before 9:00 a.m. for the breakfast.

Hot tub wasn't working, room was nasty and had bugs, breakfast was severely lacking.

Great

The room was clean, the front desk person was cheerful and accommodating for an early checkin. The toiletbole had the water too high. If a male sat down on the toilet, he would get wet. The breakfast was austere, but satisfying.

Dead roaches behind the tv, lamp was broken had to unplug it to turn it off

Breakfast was simple. Coffee good.

Clean room. The free breakfast was uninspiring.

The whole room smelled of mildewed carpet.

Lied about breakfast, room dirty, water quality was awful. Felt like i was gonna get sick drinking the water.

Wont be going back. Xhair was toen and ripped, bedspread had holes all over it.

Person checking us in was VERY nice and helpful, and the location is great - easily accessible, but after that, it was not great. When we first arrived, there was a musty smell in the room and we thought it was because the A/C hadn't been running as much, turned it on and left to go to our event. When we came back that night, it still smelled musty, like mold or mildew. I was a little worried about breathing in mold all night, so I went to check the AC closer and the vent was very dirty, mildewy and gross. We asked if we could switch rooms and was told that we'd have to talk to the manager in the morning, that the person at the desk couldn't do anything for us. We took the washcloths and went back and deep cleaned the vent and took the filters and cleaned them out as well just to be able to sleep. There was a LOT of gross junk on the washcloths and we went to show the manager/person who arrived on the next shift and they just said "oh."

Listing on Orbitz says free breakfast. That is not true. Only coffee.

No decent breakfast, Not much else to say.

It was safe and quiet.

The staff made me feel so welcomed.

Property was good for our 1 night stay.

Which I feel like I should have to pay any days if I didn’t stay there and there was roaches and toilet was dirty that’s why I didn’t stay so shouldn’t be charged for a night if room was dirty that was on them for not making sure bathroom was cleaned.

Love my stay here. Staff is nice and friendly. Rooms are clean and spacious.

The room was the worst I have ever seen, terrible condition.

Beautiful

It was decent

Very limited amenities and should specify limited breakfast

Place is Decent for the price.

It's convenient and close to major highways and old downtown McKinney. It's not fancy or smancy, but it's half the price of all the other overpriced ones. For the price, it's great and you get all you really need.

.

Cleaning personnel need a refresher course

This property is very musty. That smell just never went away. Ceilings were dirty. Just like the rooms need to be aired out. Thank goodness the sheets were clean. I wouldn’t stay here again.

Based on my reservation i thought i was getting 2 queen beds. When i got there i was informed it was 2 full size beds. The amount of dead cockroaches and dead bugs we found in our room was terrifying. I asked for an extra blanket and pillow and the lady made me feel like i didnt need anymore. Id like a partial refund

We felt this hotel was a very good value for the price. It was an older hotel but clean. We stayed 5 nights and only the last night did we have inconsiderate neighbors. Otherwise, it was quiet and the staff were helpful. Very centrally located to all of McKinney.

It was a great stay. Wish I had more time to be able to take advantage of the pool

Smelled like mold

Everything smelled like cigarette smoke. The hallways, especially the room we had. They have a no smoking policy and it clearly gets abused.

Room smelled... but at the price it wasn't too bad.

Quiet

I like

No were id stay again

Shelf and clothes rack was hanging off the wall with a single screw. Lights were missing bulbs. Toilet quit working in the middle of the night. No coffee pot in room. Beds were terrible. Staff was rude and did not care about anything. Be prepared to climb stairs, there is NO elevator. I wish that I would have walked around for a minute before checking in, I would have left. I have stayed in some pretty bad places in my travels around the world, but this place was the worst. Will never stay at another econolodge ever again.

Rooms were clean and spotless. Beds were very comfortable and I slept so heavily.

TV did not work, no hot water, breakfast was nothing but cereal, ceiling peeling off, good & safe location, had to play with shower to get any warm water

Walking in the first thing I could smell was weed. Entering the rooms 1 had an odd smell. Showers had mold and there were only 2 towels per room and we had 3 rooms with 4 guests each. The front desk would only give me 2 more towels total for the 6 people without towels. We somewhat enjoyed the pool but the hot tub was dirty and not hot at all. Also the pool closed promptly at 9pm which in my opinion is a little early especially on a Sat. night. When asking for pool towels for the 12 of us were initially told “I already gave you towels” but after arguing was able to get 6 towels for the 12 of us to share.

Expected a clean room on 2nd night not hair in the sink. And beding was not changed but towel was changed for a fresh on . Only doing 1/2 the room is wrong.

It was quiet there

The man that works there all the time is very rude inconsiderate smart mouth and not welcoming at all and I was even using my baby voice!

It was a great place to stay while visiting friends.

Did not feel safe

Room was dirty. Sink was clogged. Jacuzzi was very dirty. But stay was decent. Besides hallways always smelling like weed smoke.

I'd stay again

There are no elevators. The front desk did not have my reservation through Expedia. Took an hour to get it resolved. Manager was very rude. Breakfast was terrible. Had to change rooms because some lights and a tv wouldn't work. Tv in the new room had a giant line through the middle of it. Terrible experience. I highly recommend staying somewhere else. Oh, and there were stains on the pillows. Gross.

Room was okay. Pool looked nice. Breakfast was terrible.

They were not helpful they were not polite they were not professional. They judge me on my color and they judged me on what I was driving

The room was cramped. We wanted extra blankets and were told we could only have 1 because we only had 1 bed. "Breakfast" was toast and cereal. On the plus side the woman working the counter was very sweet and kind. The shower has good water pressure.

Spacious rooms, responsive management.