Fairfield Inn & Suites by Marriott Dallas Mansfield

They property was maintained and the staff were kind and friendly. The only thing I would say is the room had a odor to it, not a horrible one but maybe the carpet needs to be cleaned or something. But overall it served its purpose.

⭐ Very Disappointing Stay — I Will Not Return I understand that the hotel is located alongside the highway, so I expected to hear some traffic. However, the noise in my room was beyond what I expected. It honestly felt like my bed was sitting in the middle of the highway. I could hear every single car driving up and down the road throughout the night. It was extremely loud and made it very difficult to sleep. To make matters worse, for two nights in a row, someone on the same floor repeatedly opened their door and just let it slam shut. The noise from the door slamming was incredibly loud and disruptive, especially during the night. What concerned me the most was noticing that the screws around my window appeared to be loose or coming out, which made me feel unsafe in the room. I did not report it during my stay because I did not want to bring unwanted attention to myself or my room while I was still staying there. Between the nonstop highway noise, the repeated door slamming, and my concerns about the window, I did not feel comfortable or relaxed during my stay. I understand that a hotel cannot control every guest or every car on the highway, but guests should still be able to feel safe and get a decent night’s sleep. Unfortunately, based on my experience, I will not return to this hotel. ⭐ Very Disappointing Stay — I Will Not Return I understand that the hotel is located alongside the highway, so I expected to hear some traffic. However, the noise in my room was beyond what I expected. It honestly felt like my bed was sitting in the middle of the highway. I could hear every single car driving up and down the road throughout the night. It was extremely loud and made it very difficult to sleep. To make matters worse, for two nights in a row, someone on the same floor repeatedly opened their door and just let it slam shut. The noise from the door slamming was incredibly loud and disruptive, especially during the night. What concerned me the most was noticing that the screws around my window appeared to be loose or coming out, which made me feel unsafe in the room. I did not report it during my stay because I did not want to bring unwanted attention to myself or my room while I was still staying there. Between the nonstop highway noise, the repeated door slamming, and my concerns about the window, I did not feel comfortable or relaxed during my stay. I understand that a hotel cannot control every guest or every car on the highway, but guests should still be able to feel safe and get a decent night’s sleep. Unfortunately, based on my experience, I will not return to this hotel.

Water pressure wasn’t very good

Not a lot of water pressure at the sink

It was a pleasant and peaceful atmosphere

Son muy profesionales, y muy agradables y amables

Disappointing

Excellent stay. The room and bathroom were very clean. Extremely quiet so we slept very well. The mattress is amazing!!! The staff was very friendly and helpful.

Housekeeping wasnt every day.

Staff was friendly, location was very close to everything else. 1.) the room smelt of a weird odor 2.) the a/c was almost non existent 3.) we couldn’t even get in the pool, looked extremely murky and yellow 4.) there were bugs in the room before we even brought any food in. 5.) tv remote hardly worked, had to press the buttons like 5 times for just one click. 6.) limited screening options only could use netflix, because who genuinely watched amazon prime 7.) the most annoyed part of the stay, was the breakfast being completely gone and cleaned up at 9am, when we were told hours of breakfast were 6-10am.

The lady at the breakfast was so kind and helpful The room was musty, like humid smelling

I was coming for a home emergency we were having and they said they would accommodate for even my cat to come and stay with us! Staff is so helpful and friendly! This property is located right along a frontage road which has so many food and shopping options! Makes it very easy to get to and from places. However it is also located right on an extremely busy highway. Traffic flow definitely woke me up in the earlier hours

We liked the whole experience, people where kind and helpful when needed something, place well maintained Thanks the Shepherds

Great location and value!

Atentos

Neither one of our rooms were ever cleaned during the 4 nights we stayed even with repeated request. The rooms smelled bad, water ran out one day. Bugs in multiple places. Ice machine broken on some floors Absolutely terrible management- Patel owned. Never ever will stay here again

Room was very clean, breakfast was great and plenty of options, staff was kind and helpful. Great stay

Passable

I am a Marriott Rewards member everywhere I go I use Marriott properties. This had to be the worst experience for me. Upon my arrival I was barely greeted. That started off weird to me. Then we get our room an it has a smell that wasn’t pleasant. But traveling all day I was really tired. The ice area was dirty and molded. The pool area was not clean either. My experience wasn’t what I am used to for Marriott. I wish I could upload pictures. Upon my check out the manager was helpful I told her about my experience she wanted to do something for my inconvenience but I told her no it wasn’t about giving me anything. It was about making her aware of the experience.

Great room. Great city. The staff were wonderful. You should really consider this hotel.

Exceptional

The free breakfast was good and had alot of choices. They kept the hot water filled day and night.

Very clean and conveniently located. The pool area had some debris that needed to be cleaned up.

Very clean and conveniently located. The pool area had some debris that needed to be cleaned up.

Bianca was the rudest person I have dealt with in a hotel! She was not helpful and seemed like I was bothering her. The rest of the staff was AMAZING!! She was the one bad apple!!

The rest of the staff was AMAZING!! She was the one bad apple!!

Clean room , air conditioner was cold, good breakfast

We stayed her for a week and was a comfortable stay, breakfast was great and staff was very helpful.

Clean room

Staff was very helpful as we arrived late with a new baby and were exhausted.

Staff was amazing and the room was clean and very comfortable

Room was clean and location was great

There should not be visible alarm and questions of nefarious origin when a client wants to settle their bill with cash! That is unacceptable. Granted most of us travel on cards, but if we want to pay cash, that does not indicate there is a criminal in front of you.

All very good None

Every thing None

Every thing None

All very good None

Lovely!

The room was ice cold, but the humidity was bad. It was uncomfortable in bed, the sheets felt damp.

The room was ice cold, but the humidity was bad. It was uncomfortable in bed, the sheets felt damp.

Noisy with traffic going by on freeway, room was very cold, but also felt damp and humid inside our room. Room was very small. But very clean

Noisy with traffic going by on freeway, room was very cold, but also felt damp and humid inside our room. Room was very small. But very clean

Air-conditioning too loud. Faucet in bathroom sink, very minimal water pressure!! Sloppy repair jobs.

Greeted by desk staff whom was very helpful by providing a room close to handicapped parking area. Breakfast was great at best, Mr Garrett was superb and attentive, should be considered for a raise. Room had an odor when a/c was turned down. assumed it was cold for a reason to mask the odor. Restroom sink had a trickle of water just enough to brush your teeth but not a face wash. Other than that remarkable but not excellent.

Old

the AC was the best part of this trip. however the staff was awful with the exception of ONE person.

There was no shower body wash in the shower. Skipped my shower since it was near check out time.

Non

Sheets were dirty.

Very clean and comfortable

A great place to stay as always!

Room was great! Staff was very friendly.

Great stay!

Our room was clean, the staff was friendly. We were in town for a short trip and were satisfied with our stay.

Sink did not work had broke window in fitness room stuck open. Had alot of issues entering the facility and was dirty

We stayed one night at the property and our TV did not work. I called the front desk and they did not attempt to fix the issue. I will be calling the corporate office for Marriott.

Hotel was nice… they do not clean your room/ refresh your towels. I did not like that. :(

Great stay. Everything was clean and modern. Breakfast was good.

Easy to check in.

Nice place

Breakfast was lack. AC worked lol

The crazy thing is that the room itself was great. But the kids running up and down the hallway, screaming in their rooms till odd hours, and after notifying the front desk nothingbeing done about it. Ask for a different room, but was denied. I do not believe we’ll be back after being told it is what it is, we can’t do anything.

Love it….. will stay there again.

Breakfast great, would be nice if light switch in bathroom was lighted, staff very nice, will definitely stay here again.. Thanks Mel

It was a great location. The indoor pool was great for our kids. The staff was very friendly.

Bed mattress was just okay. Toilet ran the whole time. Service was kind and helpful.

The shower in both rooms had someone’s hair on the walls of the shower, and they were dirty and the shower floors were slippery.

Room was very clean and smelled fresh. The staff offers cookies upon check in and they were out when we arrived. About 9pm, our room phone rang and front desk said they were bringing up fresh baked cookies. Pretty thoughtful if you ask me.

Breakfast was a good variety

Nice room, good food, and good front-desk service.

Room was perfect, staff was friendly. Enjoyed our stay

The room was very comfortable and clean.

We found a fork on the floor, but clean otherwise. Recent remodel is a little shoddy, tv was off center, paint lines not good. Breakfast was decent. Not the usual Marriott standard, but good enough. Expedia location was off by almost a mile, use the Marriott website to navigate.

It was fine

Great location. No hot tub, but had a great weekend stay.

Every thing was great!

Good hotel. Clean and comfortable

The toilets run a lot, and we have been in two rooms because of them. The lighting in the bathroom is not great. The beds were comfortable. The pool was nice. The breakfast menu was limited.

stuffy room.

Excellent! Clean rooms and noise free environment!

Everything was excellent

Great place to stay

I’m honestly really frustrated with how terrible this experience has been. The first room I was given, the door didn’t close/lock properly. Which is a huge safety concern. The second room I was given was disgusting. You could tell it wasn’t cleaned well- not vacuumed, sticky things on multiple surfaces, stuff left in the bathroom, etc. Additionally, most of the outlets didn’t work, which was wildly inconvenient. I hated being here.

Great location, friendly staff

The staff was friendly, great locations with shopping areas close by

Friendly staff

The complimentary breakfast was fresh and had a nice variety of options to start the day. I also appreciated the convenient location, which made getting around the area simple and stress-free. Overall, this hotel exceeded my expectations. I would definitely recommend Fairfield by Marriott to anyone looking for comfort, cleanliness, and great service. I’ll be staying here again on my next visit!

The renovations on this property are excellent. The staff was very friendly. The pool was very clean. Breakfast has sometime for everyone.

Side note: we were going to go use the pool. The day we were going to go swimming, someone had taken the hose and overflowed the pool, so there was some draining and filtering needed. Apparently it was the 2nd time in a week that had happened, so the pool would be unavailable for a couple of hours, but we ended up doing other things. Thank you Fairfield Inn Mansfield for such a pleasant trip.

I have nothing

Overall the property was fine, but the air conditioner made the room feel damp/humid.

Spacious room with a sit in area

Very cool and nice place

Room smells moldy...the carpet should be replaced with tile or wood floor...very humid inside the room

Quick Service.

Check in was quick and staff very courteous and helpful. The rooms were very clean and in great condition.

Very clean and bed was comfortable. No complaints!

Desk checked us into a double queen room We had specifically reserved a king room We did check in early 1:30 pm. When we went back to let them know a mistake had been made on room assignment, the clerk that checked us in said there are no king rooms clean so you have a double queen. Another staff member said there is a clean king next door to room we were given. At that point we were assigned a king room. The original clerk was dismissive of us, the second clerk was accommodating. The room was nice and clean with the exception of the shower pan was dirty

Other door entrances were unavailable to use. Had to only use main entrance. It made it a bit difficult having to walk a bit more having a health condition. Also, when setting up my CPAP machine, there was no outlet in the middle of the 2 beds against the wall. There was no lamp with outlets on the table available either. For medical reasons, I was a bit disappointed. Everything else though, was good.

Brittany at the front desk was amazing so friendly.

Bed was very comfortable. The food was good as well.

They say they have king size beds but they do not. I think that Fairfield had a lot of custom sized beds made slightly smaller than King to save money. They call them King size but they are not. Terrible sleep night for us.

The property was nice and clean. The staff was friendly and and willing to accomendate me when I needed something like to switch to a different room. The worse thing about this hotel was that it had a foul odor. It is in serious need of some deodorizing. The first room smelled like a nursing home. I had to ask for a different room that smelled almost as bad as the first. Also there was only one dryer working.

It is a great place to stay. Highly recommend

The rooms were small. Everything else was good. Renovations look great

Good, clean, friendly staff. Ample parking.

It's not the most convenient place to get to. Room was good, amenities okay. The place was a ghost town and was clean, but going through a remodel. If a hotel is remodeling, I'd expect a discount. Keys did not work shower did not work. Had to change rooms. Staff were great about it all. Need to have their patio filled out for hanging out, and need to finish the upgrades

I'm not one to complain much but unfortunately, I had to leave prior to my last night's stay here due to the moldy, musty smell of my room. The carpet was wet covering one third of the room from the air conditioner I'm assuming. I had heard several other people complain about their rooms, so I didn't ask to be moved to another room. I finally had to leave and paid for another hotel. I was hoping I could be reimbursed for one night's stay but so far, I have not been contacted back by the Manager.

Well, the TV in our room never worked as it would turn off every few seconds. Management tried Friday, Saturday, Sunday to fix , unsuccessful so no TV. Fitness room HOT!!!! It was 90 degrees on the thermostat, brutal, and I’m from South Texas. Only had a treadmill, elliptical and some dumbbells, no wipes, no water. Also, the mattress was very firm, it was uncomfortable to say the least. I doubt I will stay at a Fairfield again.

I always enjoy these hotels, and everybody there is always very friendly and happy. My room is always excellent and the property is well-maintained.

It was just very clean and close to shopping and testaurants

Quiet and clean. Very friendly staff.

Great staff and usually it is my place that I reside when traveling

The AC was not working. When we told the desk they said that maintenance would look at it tomorrow. The room was hot all night and the check out was in the morning.

Clean and available amenities. Location to multiple dining options and shops. Breakfast in the morning. Nice and welcoming staff.

Great location

Nice clean hotel with nice rooms and great location.

The staff was very polite, and the facility and grounds were well kept.

enjoyed our stay. will be really nice when renovations are completed.

Very clean room, excellent AC and excellent connectivity to area