Fairfield Inn & Suites by Marriott Dallas Mansfield

The front desk staff are very nice and the cleaners are doing great job.

Great experience! Very welcoming and friendly!

We had blood stained pillow cases and they did everything they could trying not to exchange them. They reason they gave was we just checked in that day and our room was not due to change the linen for 2 days. Yes let me repeat we checked in to blooded pillow cases upon our arrival to our room. So we will not EVER give our money to this hotel chain.

I

Breakfast food and staff were first rate. Housekeeping was suspect. It took me two days to get my sheets changed. The desk clerk kept telling me that she had contacted housekeeping, but they never came that first day. Second day it was 4 pm before they came and the hotel was fairly empty then. Ice machines on first and second floors haven't worked for 4-5 days. Day before check out came back from lunch and shopping and my key card didn't work, had to go back down to get it reset. Very annoying.

Excellent Nil

The room smelled terrible. The hotel was overbooked, so they could not give me a new room. They offered to spray some disinfectant. That's all they could do. So we had to leave and book elsewhere. The front desk said they could not refund the room immediately, but to email the manager for a refund. I have emailed and called many times, with NO response from the location. Nobody has even acknowledged my communications. Smelly room. Bad ammonia smell that didn't go away when window was opened and room aired out.

Excellent Nothing

The room smelled terrible. The hotel was overbooked, so they could not give me a new room. They offered to spray some disinfectant. That's all they could do. So we had to leave and book elsewhere. The front desk said they could not refund the room immediately, but to email the manager for a refund. I have emailed and called many times, with NO response from the location. Nobody has even acknowledged my communications. Smelly room. Bad ammonia smell that didn't go away when window was opened and room aired out.

Musty funky smell in the elevator; upon entering the room a dank wet sort of mildew smell hit you; the air conditioning was full blast and not working

We were staying over we had a do not disturb sign on our door. We kept it on there from the time we were there until the time we left the maintenance man named Robert not one time the procedure is to not three times he entered the room and I had no clothes on at all. He removed the do not disturb sign off the door after he knew he was in the wrong for opening that door, the procedures to not three times and say maintenance he knocked one time walked in the door, but My Attorney is on it. They think that it’s over.

We were staying over we had a do not disturb sign on our door. We kept it on there from the time we were there until the time we left the maintenance man named Robert not one time the procedure is to not three times he entered the room and I had no clothes on at all. He removed the do not disturb sign off the door after he knew he was in the wrong for opening that door, the procedures to not three times and say maintenance he knocked one time walked in the door, but My Attorney is on it. They think that it’s over.

Clean room, great location, friendly staff.

Very

The rooms were nice and clean, the AC was amazing and the Complimentary Breakfast each morning was great. The exercise room was also great.

Staff and breakfast very bad

Great service

Great service

I liked how spacious the room was, free breakfast, and tv had different streaming options. The room had everything needed, there wasn’t anything I didn’t like.

I liked how spacious the room was, free breakfast, and tv had different streaming options. The room had everything needed, there wasn’t anything I didn’t like.

I loved the room, especially the constant house keeping. Staff was really easy to work with when I extended my stay! Sometimes the back door would not work and would have to go around. Walls were thin.

I loved the room, especially the constant house keeping. Staff was really easy to work with when I extended my stay! Sometimes the back door would not work and would have to go around. Walls were thin.

Wonderful staff and breakfast at a convenient location

The hotel room smelled so bad that I walked in and walked right out. The room was not suitable to stay in.

I made and paid a reservation only to be told on the day I checked in that it is sold out and downgraded the unit I stayed. The management refused to give a monetary refund if the payment I made and the actual cost of the unit they gave me. It wasn't much but the action of giving away my reservation is disappointing and frustrating

For our trip it was a great location easy access. Only down fall was the TV never worked

Hotel is beginning to show its age. Some repairs such as the elevator button on the third floor was not up to code. The room I was in had the swing bar lock taped up so it couldn’t be used.

Hotel is beginning to show its age. Some repairs such as the elevator button on the third floor was not up to code. The room I was in had the swing bar lock taped up so it couldn’t be used.

They property was maintained and the staff were kind and friendly. The only thing I would say is the room had a odor to it, not a horrible one but maybe the carpet needs to be cleaned or something. But overall it served its purpose.

Beware the king room is small. The picture of the king room shows a couch in the room. That is the studio room. Management said they will have to correct the error in room description. air conditioner rattled. Got it to stop by laying backpack on top.

Water pressure wasn’t very good

I understand that the hotel is located alongside the highway, so I expected to hear some traffic. However, the noise in my room was beyond what I expected. It honestly felt like my bed was sitting in the middle of the highway. I could hear every single car driving up and down the road throughout the night. It was extremely loud and made it very difficult to sleep. To make matters worse, for two nights in a row, someone on the same floor repeatedly opened their door and just let it slam shut. The noise from the door slamming was incredibly loud and disruptive, especially during the night. What concerned me the most was noticing that the screws around my window appeared to be loose or coming out, which made me feel unsafe in the room. I did not report it during my stay because I did not want to bring unwanted attention to myself or my room while I was still staying there. Between the nonstop highway noise, the repeated door slamming, and my concerns about the window, I did not feel comfortable or relaxed during my stay. I understand that a hotel cannot control every guest or every car on the highway, but guests should still be able to feel safe and get a decent night’s sleep. Unfortunately, based on my experience, I will not return to this hotel. ⭐ Very Disappointing Stay — I Will Not Return I understand that the hotel is located alongside the highway, so I expected to hear some traffic. However, the noise in my room was beyond what I expected. It honestly felt like my bed was sitting in the middle of the highway. I could hear every single car driving up and down the road throughout the night. It was extremely loud and made it very difficult to sleep. To make matters worse, for two nights in a row, someone on the same floor repeatedly opened their door and just let it slam shut. The noise from the door slamming was incredibly loud and disruptive, especially during the night. What concerned me the most was noticing that the screws around my window appeared to be loose or coming out, which made me feel unsafe in the room. I did not report it during my stay because I did not want to bring unwanted attention to myself or my room while I was still staying there. Between the nonstop highway noise, the repeated door slamming, and my concerns about the window, I did not feel comfortable or relaxed during my stay. I understand that a hotel cannot control every guest or every car on the highway, but guests should still be able to feel safe and get a decent night’s sleep. Unfortunately, based on my experience, I will not return to this hotel.

I understand that the hotel is located alongside the highway, so I expected to hear some traffic. However, the noise in my room was beyond what I expected. It honestly felt like my bed was sitting in the middle of the highway. I could hear every single car driving up and down the road throughout the night. It was extremely loud and made it very difficult to sleep. To make matters worse, for two nights in a row, someone on the same floor repeatedly opened their door and just let it slam shut. The noise from the door slamming was incredibly loud and disruptive, especially during the night. What concerned me the most was noticing that the screws around my window appeared to be loose or coming out, which made me feel unsafe in the room. I did not report it during my stay because I did not want to bring unwanted attention to myself or my room while I was still staying there. Between the nonstop highway noise, the repeated door slamming, and my concerns about the window, I did not feel comfortable or relaxed during my stay. I understand that a hotel cannot control every guest or every car on the highway, but guests should still be able to feel safe and get a decent night’s sleep. Unfortunately, based on my experience, I will not return to this hotel. ⭐ Very Disappointing Stay — I Will Not Return I understand that the hotel is located alongside the highway, so I expected to hear some traffic. However, the noise in my room was beyond what I expected. It honestly felt like my bed was sitting in the middle of the highway. I could hear every single car driving up and down the road throughout the night. It was extremely loud and made it very difficult to sleep. To make matters worse, for two nights in a row, someone on the same floor repeatedly opened their door and just let it slam shut. The noise from the door slamming was incredibly loud and disruptive, especially during the night. What concerned me the most was noticing that the screws around my window appeared to be loose or coming out, which made me feel unsafe in the room. I did not report it during my stay because I did not want to bring unwanted attention to myself or my room while I was still staying there. Between the nonstop highway noise, the repeated door slamming, and my concerns about the window, I did not feel comfortable or relaxed during my stay. I understand that a hotel cannot control every guest or every car on the highway, but guests should still be able to feel safe and get a decent night’s sleep. Unfortunately, based on my experience, I will not return to this hotel.

Not a lot of water pressure at the sink

It was a pleasant and peaceful atmosphere

Son muy profesionales, y muy agradables y amables

Excellent stay. The room and bathroom were very clean. Extremely quiet so we slept very well. The mattress is amazing!!! The staff was very friendly and helpful.

Housekeeping wasnt every day.

Staff was friendly, location was very close to everything else. 1.) the room smelt of a weird odor 2.) the a/c was almost non existent 3.) we couldn’t even get in the pool, looked extremely murky and yellow 4.) there were bugs in the room before we even brought any food in. 5.) tv remote hardly worked, had to press the buttons like 5 times for just one click. 6.) limited screening options only could use netflix, because who genuinely watched amazon prime 7.) the most annoyed part of the stay, was the breakfast being completely gone and cleaned up at 9am, when we were told hours of breakfast were 6-10am.

The lady at the breakfast was so kind and helpful The room was musty, like humid smelling

We liked the whole experience, people where kind and helpful when needed something, place well maintained Thanks the Shepherds

Great location and value!

Atentos

Neither one of our rooms were ever cleaned during the 4 nights we stayed even with repeated request. The rooms smelled bad, water ran out one day. Bugs in multiple places. Ice machine broken on some floors Absolutely terrible management- Patel owned. Never ever will stay here again

Room was very clean, breakfast was great and plenty of options, staff was kind and helpful. Great stay

I am a Marriott Rewards member everywhere I go I use Marriott properties. This had to be the worst experience for me. Upon my arrival I was barely greeted. That started off weird to me. Then we get our room an it has a smell that wasn’t pleasant. But traveling all day I was really tired. The ice area was dirty and molded. The pool area was not clean either. My experience wasn’t what I am used to for Marriott. I wish I could upload pictures. Upon my check out the manager was helpful I told her about my experience she wanted to do something for my inconvenience but I told her no it wasn’t about giving me anything. It was about making her aware of the experience.

Great room. Great city. The staff were wonderful. You should really consider this hotel.

The free breakfast was good and had alot of choices. They kept the hot water filled day and night.

Clean room , air conditioner was cold, good breakfast

We stayed her for a week and was a comfortable stay, breakfast was great and staff was very helpful.

Clean room

Staff was very helpful as we arrived late with a new baby and were exhausted.

Staff was amazing and the room was clean and very comfortable

Room was clean and location was great

There should not be visible alarm and questions of nefarious origin when a client wants to settle their bill with cash! That is unacceptable. Granted most of us travel on cards, but if we want to pay cash, that does not indicate there is a criminal in front of you.

Lovely!

Air-conditioning too loud. Faucet in bathroom sink, very minimal water pressure!! Sloppy repair jobs.

Greeted by desk staff whom was very helpful by providing a room close to handicapped parking area. Breakfast was great at best, Mr Garrett was superb and attentive, should be considered for a raise. Room had an odor when a/c was turned down. assumed it was cold for a reason to mask the odor. Restroom sink had a trickle of water just enough to brush your teeth but not a face wash. Other than that remarkable but not excellent.

Old

the AC was the best part of this trip. however the staff was awful with the exception of ONE person.

There was no shower body wash in the shower. Skipped my shower since it was near check out time.

Sheets were dirty.

Very clean and comfortable

A great place to stay as always!

Room was great! Staff was very friendly.

Great stay!

Our room was clean, the staff was friendly. We were in town for a short trip and were satisfied with our stay.

Sink did not work had broke window in fitness room stuck open. Had alot of issues entering the facility and was dirty

We stayed one night at the property and our TV did not work. I called the front desk and they did not attempt to fix the issue. I will be calling the corporate office for Marriott.

Hotel was nice… they do not clean your room/ refresh your towels. I did not like that. :(

Great stay. Everything was clean and modern. Breakfast was good.

Easy to check in.

Nice place

Breakfast was lack. AC worked lol

The crazy thing is that the room itself was great. But the kids running up and down the hallway, screaming in their rooms till odd hours, and after notifying the front desk nothingbeing done about it. Ask for a different room, but was denied. I do not believe we’ll be back after being told it is what it is, we can’t do anything.

Love it….. will stay there again.

Breakfast great, would be nice if light switch in bathroom was lighted, staff very nice, will definitely stay here again.. Thanks Mel

It was a great location. The indoor pool was great for our kids. The staff was very friendly.

Bed mattress was just okay. Toilet ran the whole time. Service was kind and helpful.

The shower in both rooms had someone’s hair on the walls of the shower, and they were dirty and the shower floors were slippery.

Room was very clean and smelled fresh. The staff offers cookies upon check in and they were out when we arrived. About 9pm, our room phone rang and front desk said they were bringing up fresh baked cookies. Pretty thoughtful if you ask me.

Breakfast was a good variety

Nice room, good food, and good front-desk service.

Room was perfect, staff was friendly. Enjoyed our stay

The room was very comfortable and clean.

We found a fork on the floor, but clean otherwise. Recent remodel is a little shoddy, tv was off center, paint lines not good. Breakfast was decent. Not the usual Marriott standard, but good enough. Expedia location was off by almost a mile, use the Marriott website to navigate.

It was fine

Great location. No hot tub, but had a great weekend stay.

Every thing was great!

Good hotel. Clean and comfortable

The toilets run a lot, and we have been in two rooms because of them. The lighting in the bathroom is not great. The beds were comfortable. The pool was nice. The breakfast menu was limited.

stuffy room.

Excellent! Clean rooms and noise free environment!

Everything was excellent

Great place to stay

I’m honestly really frustrated with how terrible this experience has been. The first room I was given, the door didn’t close/lock properly. Which is a huge safety concern. The second room I was given was disgusting. You could tell it wasn’t cleaned well- not vacuumed, sticky things on multiple surfaces, stuff left in the bathroom, etc. Additionally, most of the outlets didn’t work, which was wildly inconvenient. I hated being here.

Great location, friendly staff

The staff was friendly, great locations with shopping areas close by

Friendly staff

The complimentary breakfast was fresh and had a nice variety of options to start the day. I also appreciated the convenient location, which made getting around the area simple and stress-free. Overall, this hotel exceeded my expectations. I would definitely recommend Fairfield by Marriott to anyone looking for comfort, cleanliness, and great service. I’ll be staying here again on my next visit!

The renovations on this property are excellent. The staff was very friendly. The pool was very clean. Breakfast has sometime for everyone.

Side note: we were going to go use the pool. The day we were going to go swimming, someone had taken the hose and overflowed the pool, so there was some draining and filtering needed. Apparently it was the 2nd time in a week that had happened, so the pool would be unavailable for a couple of hours, but we ended up doing other things. Thank you Fairfield Inn Mansfield for such a pleasant trip.

I have nothing

Overall the property was fine, but the air conditioner made the room feel damp/humid.

Spacious room with a sit in area

Very cool and nice place

Room smells moldy...the carpet should be replaced with tile or wood floor...very humid inside the room

Quick Service.

Check in was quick and staff very courteous and helpful. The rooms were very clean and in great condition.

Very clean and bed was comfortable. No complaints!

Desk checked us into a double queen room We had specifically reserved a king room We did check in early 1:30 pm. When we went back to let them know a mistake had been made on room assignment, the clerk that checked us in said there are no king rooms clean so you have a double queen. Another staff member said there is a clean king next door to room we were given. At that point we were assigned a king room. The original clerk was dismissive of us, the second clerk was accommodating. The room was nice and clean with the exception of the shower pan was dirty

Other door entrances were unavailable to use. Had to only use main entrance. It made it a bit difficult having to walk a bit more having a health condition. Also, when setting up my CPAP machine, there was no outlet in the middle of the 2 beds against the wall. There was no lamp with outlets on the table available either. For medical reasons, I was a bit disappointed. Everything else though, was good.

Brittany at the front desk was amazing so friendly.

Bed was very comfortable. The food was good as well.

They say they have king size beds but they do not. I think that Fairfield had a lot of custom sized beds made slightly smaller than King to save money. They call them King size but they are not. Terrible sleep night for us.

The property was nice and clean. The staff was friendly and and willing to accomendate me when I needed something like to switch to a different room. The worse thing about this hotel was that it had a foul odor. It is in serious need of some deodorizing. The first room smelled like a nursing home. I had to ask for a different room that smelled almost as bad as the first. Also there was only one dryer working.

It is a great place to stay. Highly recommend

The rooms were small. Everything else was good. Renovations look great

Good, clean, friendly staff. Ample parking.

It's not the most convenient place to get to. Room was good, amenities okay. The place was a ghost town and was clean, but going through a remodel. If a hotel is remodeling, I'd expect a discount. Keys did not work shower did not work. Had to change rooms. Staff were great about it all. Need to have their patio filled out for hanging out, and need to finish the upgrades