Comfort Inn & Suites Mansfield

Stffawas vory friendly and helpful

Room was clean. Staff were excellent reckless was excellent easy parking.

Room was clean. Staff were excellent. Breakfast was excellent.

Staff very helpful and friendly

Very noisy. Kids running the hallway, screaming and yelling, during late night. Ran out of toilet paper and no replacement in the room.

The ladies at the front desk, especially at night, were amazing. Super accommodating and very sweet. I’m so grateful she was able to help me after my situation with a different hotel. Breakfast was great, and the kept the area very clean and inviting. Thank you all for exceptional service.

At first the room seem clean, went to the bathroom during the night and found a cockroach crawling on the floor near the bathtub. We were under the impression that the room would be cleaned every day, and fresh towels provided, they were not, On our last day there their breakfast not ready. Staff advised that the breakfast staff had not shown up. No problem with the staff they were very friendly and helpful.

Overall stay was good, breakfast simple.

When I booked with Hotels.com, I specified an "Accessible Room", the day before we checked in, I called directly to the Comfort Inn location we were booked at, to confirm that I would have an accessible room. I was told that I definitely had an accessible room. When I checked in, the room I was given was not Accessible. I called the front desk, and was told that there were no accessible rooms available. I told them that I had confirmed the day before, but they didn't seem to care. At that point, I didn't want to have to search for another hotel, so I made due the best I could with the room I was in. I use a walker to get around and it was extremely difficult for me to use the toilet and shower. Also, the TV was really messed up and difficult to operate. I called about that and asked for them to send a maintenance person to look at it. They said they would, but never did. The cleanliness of the room was mediocre at best. I would NEVER stay at this location ever again. I am extremely dissatisfied with this Hotel and its management!!! I feel I deserve some type of refund on this stay.

Convenient location The hotel is outdated. For the price I paid I would have expected nicer. It had a smell and we had a bug in our bathroom.

The price

The room was very very humid

The staff was awesome and tended to all my needs. The room was clean but it had a bad smell in it that would not just go away.

Good price, comfortable room and bed.

Very clean and great staff

decent breakfast

Very clean.

Horrible house cleaning . Amazing front desk customer service

Clean rooms

Breakfast was good Dirty towels; some fixtures need to be replaced

Clean good staff I do recommend to others

Very clean

Good

Staff was absolutely so sweet and kind, the only issue I had was hot water took over 20 minutes to get hot and unfortunately the room I stayed in had other peoples hair stuck to the walls of the shower. But overall the property itself was very well kept and the staff was absolutely the sweetest!

It was good breakfast was good

Very nice. Best price we could find and great location. Toilet seat was old and worn and we didn’t have any toilet paper when we got there. The seat was pealing.

Cecile was EXTREMELY helpful, professional and friendly upon my checking in. She gets 5 stars!!!!

It was clean

Couldn't ask for better staff! Made the stay so much better

Clean rooms Safe

Everything was great. No issues

My reservation had been canceled. The receptionist was extremely rude Fire her

We stayed on the third floor, when we walked in the room it felt humid and had a smell to it. We were only provided towels in the restroom, no hand towels to dry off your hands. Elevator felt sketchy. Breakfast was great! And staff was good. Enjoyed being close to restaurants.

Very nice staff, clean. However the elevator was unusable.

Staff was very helpful and accommodating with our Ada needs. The elevator was out, which is why we needed additional ADA accommodation. Beds were very firm.

Always nice even with elevator not working

Our room was so hot and the AC unit inside barely worked. About two hours after we had gotten there, the elevator stopped working and by our last day there was still down.

It’s located at a nice location, has a lot of restaurants/stores around it but still a calm environment around it.

didnt eat breakfast had plans with locals

The rooms were outdated with poor lighting. Bathroom towels and wash clothes were old and stained. Water pressure very low.

Everyone was very king and helpful. Especially the lady in the kitchen. We had the best time.

The elevator did not work the entire time I was there. My wife had an injury the day before and she couldn’t hardly get up the stairs. Not good!

The 2nd day we were there the elevator didn't work. That was a little unpleasant to carry to much luggage up and down.

Cecile was amazing at check in, she went above and beyond to ensure our stay was as comfortable as possible ! 10/10 experience! Thank you!

The location and price Our AC didn’t cool. Our friends all said their rooms worked well. The shower pan was loose and felt like we were about to fall through the floor to the 1st floor. The elevator was broken. It broke last year when we stayed here too.

We had an A/C unit that was working, but wasn’t running properly and we had to sit in the room at 82 degrees for a good hour instead of just switching to a room with a better A/C unit. The crew was telling us it works, but not only did it do it one night, but the following night was the same way.

The room was clean and the front desk employee was very helpful. Location was great. I would definitely stay there again

Everything was ok

There 3 roaches in our room when we entered. It was disgusting and the staff acted like it was no big deal and happens all the time. We got our money back and went to the Holiday Inn next door. GROSS.

The property was clean and the location was pretty close to Austin Texas. The staff was very nice and easy to interact with. For the price it’s definitely worth it. It was a “water” smell in the bathroom area and in the hallways. The breakfast was ok. The food was good typical hotel food but the apple and orange juice was horrible. No idea why the juice was bad.

Just one suggestion: Do not perform cleaning in the entrance hall during coffee break. A lot of noise.

Only downside was a roach running around the bathroom.

Staff was extremely helpful/ everything was clean.

The room was clean the bed was big the towels were thick the shower pressure could have been better the elevator was kinda slow the parking was good and we left before breakfast

Room was very clean, check in was quick and the hot breakfast was basic but well done. Property was quiet at night.

From the moment we walked in we were greeted by everyone we saw and made sure we had everything we needed!

Excellent breakfast for a hotel complimentary obne

Nunca fueron a limpiar la habitacion

Always a great stay! Helpful staff and clean rooms . In the perfect area because everything you need is in close proximity and you won't regret booking.

I like the peace and quiet. Staff was very polite, room was clean. I don’t usually eat there breakfast so I can’t comment on that. The one thing that I didn’t like was we were one the first floor and whoever was above us walked hard.

Everything was great!

Good location close to good amenities. Hotel itself was clean and well kept

Beds were hard and extremely high. I had to run and jump to get up on the bed. Desk chair kept going down. Only having one armchair proved to be a little bit of an issue as only one of us could sit comfortably and watch TV. I ended up sleeping in the chair covered up with my beach towel because I got tired of trying to get back up on the hard bed.

Excellent service I stayed with my family for 9 nights and the personnel were kind

Extremely good service the whole time I stayed. Will definitely be coming back the next time I visit.

Clean room

This hotel needs to be renovated. Just not the same as it was on previous stays. The restroom doors do not stay open. Rooms do not cool well. Hallways smelt bad. Just time to spend some money on modernizing the hotel. Breakfast was good.

Comfortable beds, easy parking

Everything was great excpet the lighting in the room. It needs a light on the ceiling in the middle of the room. Room was to dim had to have light come in through window

The room smelled damp and old and there was mold in the tub. The breakfast was not good at all we ended up eating out every day for breakfast after the first attempt.

Place smelled like marijuana, carpets were dirty. Limited breakfast. Dirty towels in hallway I would not recommend this place

Never received cleaning of our room even though we asked. Breakfast was mediocre

Everything was perfect. Staff was great as well.

Great place

Please increase the quality of your continental breakfast.

Not a bad place to stay

The stay was quiet and comfortable.

Ask for a room on the back of the building and you won’t hear the traffic. The hotel was very quiet and the beds were good

She helped get my bags in.

We had a nice stay in Mansfield. The accommodations were good. Location was great for what we visited for. Many places to eat and shopping very close. Within a reasonable distance from Fort Worth.

Nice and clean

Good

This was in use for an impromptu trip to Texas and it did not disappoint. This location provided me four nights of a very accommodating stay to include breakfast and a quiet corridor. I appreciate all of the handicapped accessibility that the property provided. Will seek out this Property again for future travels.

Clean room nice breakfast staff always friendly

Everything was great except the fire alarm, I work overnights so that was an inconvenience. Only other complaint would be shower only got lukewarm. Aside from that, great stay and staff!

Good property clean and friendly staff.

One of the most welcoming, friendly greeings as we checked in that I have had in a very long time. The night clerk was great! Thanks Cecile :-)

Great area and nice building location. Check in was easy and room was comfortable. Shower/tub had great water pressure and was very clean. Breakfast was good and had some variety. Loved that it was so close to HEB and lots of restaurants. We would love to come back and stay again.

Very nice stay breakfast was good selection

Just an average place. There was typical Oklahoma thunderstorm during our stay and half of the building loss power. If the room had power, the bathroom didn’t. If the bathroom had power, the room didn’t (no air conditioning). The hotel was indifferent about the experience because it’s “weather related”. The price charged for 3 star average hotel is crazy in this area. Would recommend going a few minutes further out to a better hotel for less money.

My truck didn’t get stolen out of the parking lot this time so i guess that’s good.

Usually satisfied with Comfort inn, but this visit was not very comforting. Our light it lamps in the room did not work and there was stains on our comforters and sheets.

Clean rooms

Very courteous

Staff super sweet. Room clean. Wish you would update your TVs so we can have access to Netflix. Cable TV is outdated. Maybe have more variety in breakfast bar. Those changes would make me want to stay more often

The room was clean and comfortable.

Everything

Broken elevator , loud room , minimal comfort

Definitely a good stay !

The room was spotless. I am a healthcare provider, RN, braving the winter ice storm. The staff went above and beyond asking if there was anything they could do to make my stay more comfortable. It’s very appreciative.

Room was spotless and staff was courteous . Breakfast was good and we were treated nicely . This will be my new spot from now on . Thank you all !

Jhggfddss

The elevator sounded like it was going to fall at any moment. The blow dryer in the room didn’t work. The breakfast was subpar, and there is no daily housekeeping unless you request it. On top of that the vending machine wouldn’t give us the we paid for and we were told to call the company directly for a refund or for them to open the machine to get the product out, but it’s like a 10 minute wait…. Pay a little more and go next door.

The rooms needs to be sanitized because there is a very strong odor in one of my rooms and the hallway

The room was comfy and the property clean and staff was wonderful. Only thing we noticed there seem to be some shade stuff going on in the hotel. Some ladies business I would say.

Room was nice the staff both behind the desk and who made the breakfast every day were fantastic.

Clean and very friendly staff

The rooms are clean but the musty odor was awful...had to ask to be moved.

This place doesn’t really fit today’s standard. Sketchy elevator and dim lighting in the main lobby. We ended up using the stairs because we didn’t trust the elevator, and the stairs haven’t been cleaned in a long time. The hotel room was not up to par. The shower’s water pressure was incredibly low. Even with the AC cranked up all the way the room was hot. The AC unit is constantly blocked by the curtains so it’s probably a design flaw. Very old TV, sheets didn’t look very clean, and the pillows were incredibly flat and had no cushion on them. For over 100 dollars for one night, I felt like I got ripped off.

Great service, nice people

Bed was good Breakfast was good

Very worn and creaky. Windows don’t protect much of the sound from highway. Asked for extra towels and then the next day, we were back down to two only. Pillows bad. Linen worn with shoddy elastic, sheets wouldn’t stay on the bed. Would not recommend unless you bring a sound machine and ear plugs

Everything was great. Staff was very helpful in everything we asked.

In town for a swim meet and all the other nearby hotels were full, so we went with Comfort. We left after 3 days very happy. The room was clean, the staff was so nice and let us check in early and check out late to accommodate my swimmer’s schedule. Everything was clean and comfortable. We loved that juice and good tasting water were available anytime for our swimmers to grab (or fill water bottles). The room refrigerator was very cold for our snacks, the microwave worked and was clean. Overall a pleasant experience.

The room was nice and the staff was courteous. My only problem was that there was no water provided for the customers. There were drink machines that did not have water in them. We had to find s store to buy water from.

Convenience.

the room was clean and also the sheets, everything was fine

Limited. Small area

The breakfast menu was nice. It had a variety of choices. It was good.

My stay at the Comfort Inn & Suites was pleasant. The hotel was clean and very quiet, and my room was neat and dust-free. The only issue I noticed was that the bathroom didn’t have a place to hang bath towels. Breakfast was fresh and delicious, the coffee was excellent, and the dining area was spotless and well organized. I will return.