Rodeway Inn & Suites Lewisville I-35

Tony at the front desk has been very helpful!

Did not eat there When we arrived you could smell cigarette as you enter the building. The window was broken and they had a stick to keep the window closed. I guess you get what you payed for because it was cheap.

Bad

The housekeepers are awesome, they work hard dealing with multiple tasks. Do respect them! Front staff always handle things well, with smiles. Not much here to say.

The staff here is really composed of good people. Should a person seek an overnight or longer stay for the price this is where to go. Mind you, this is a basic non frills no restaurant hotel that should work for people who are seeking a basic plain hotel. Tony is a good guy, who I know has people's best interest at his heart. He is security sensitive and for the time I am here feel secure. Not much

Horrible. ROACH INFESTED. Walked in straight into roaches. On all walls and they had sticky traps in the bathroom that were FULL. The toilet was also broken! Wouldn’t stop running and wouldn’t flush. No smoke detector in room. Ripped and broken curtains. Advertised “complimentary breakfast” but it’s literally only a coffee machine. Just all around sketchy and DISGUSTING.

I like the location and the bathtub No breakfast despite being advertised. There were bugs in the room, the floor was broken, the AC was slow and old, and the beds were so uncomfortable.

Everything

The restroom was bad…the door had plaster on it.the room was also very hot.other than that the price was good and staff were helpful and nice

Although the staff was friendly and helpful, the rooms were not well upset including the bathrooms. I also work in property management and if you want to leave s good impression and good experience, the maintenance and upkeeping needs to be done. I saw a few roaches and other pests, holes in blankets, mold, curtains. caulking needed to be done, the list goes on.

The location felt safe and the AC window unit worked well. When I made reservations I asked for a queen no smoking room. When I got there I was given a double bed smoking room. The bed comforter had cigarette burns the sheets were stained yellow and smelled of stale smoke. I do understand it was a smoking room but again that is not what I reserved. The mattress were spring beds and very uncomfortable the pillows felt like you were laying on a bag of rocks. Also it stated that breakfast was offered and it was not.

The location felt safe and the AC window unit worked well. When I made reservations I asked for a queen no smoking room. When I got there I was given a double bed smoking room. The bed comforter had cigarette burns the sheets were stained yellow and smelled of stale smoke. I do understand it was a smoking room but again that is not what I reserved. The mattress were spring beds and very uncomfortable the pillows felt like you were laying on a bag of rocks. Also it stated that breakfast was offered and it was not.

Room was a bit runed down

the location is close to the highway for swift access on and off it, the staff are truly awesome, ever ready to please. Chris is an exceptional person, he actually is patient to all who present their matters before him, Tony is a good man who resolves matters swiftly and professionally; the housekeeping crew are very sweet and work hard dealing with the messes folks leave behind, be kind to them, they deserve a tip when you check out. All in all this place is ok, for the value, it offers a good place to just drop off at in a swift travel need or stay for a bit longer when on a tight budget, Not much. it is a value rated hotel.

the location is close to the highway for swift access on and off it, the staff are truly awesome, ever ready to please. Chris is an exceptional person, he actually is patient to all who present their matters before him, Tony is a good man who resolves matters swiftly and professionally; the housekeeping crew are very sweet and work hard dealing with the messes folks leave behind, be kind to them, they deserve a tip when you check out. All in all this place is ok, for the value, it offers a good place to just drop off at in a swift travel need or stay for a bit longer when on a tight budget, Not much. it is a value rated hotel.

the place was awful and broken. Really pathetic. Everything. Looks like it is falling apart. the rooms were broken and ugly and had roaches.

the place was awful and broken. Really pathetic. Everything. Looks like it is falling apart. the rooms were broken and ugly and had roaches.

The staff members are awesome. Chris has a positive demeanor tempored with positive resolve. Tony is in a way, mildly off his beam, but assertive and a good guy. Housekeeping crew is hardworking and always sweet. Some guests are obnoxious; but not reflective of the Staff.

Some guests are obnoxious; but not reflective of the Staff.

Horrible all around

Privacy No smart TV... Russian roulette with which rooms have roaches. Finally stayed in room120 and to my surprise no roaches. But to my disappointment, there were BED BUGS

The TV The pillows and bed sheet was dirty

The pillows and bed sheet was dirty

G and that'll

The staff who work here are awesome. Not enough coffee is made when offered.

The staff who work here are awesome. Not enough coffee is made when offered.

It had a nice refrigerator While trying to make something new part of the ceiling fell in on my food

​I had a wonderful stay at this hotel. The room was clean, comfortable, and very quiet. The front desk staff was friendly and made check-in quick and easy. The location was convenient for getting around town, and everything went smoothly from start to finish. I would definitely stay here again and recommend it to anyone visiting the area!

Staff was good. Be was amazingly soft mattress

Great stay! Everything was clean, comfortable, and well-maintained during my stay on August 17th and 18th. The check-in process was smooth, and the staff was friendly and welcoming throughout. It was a reliable, hassle-free experience with excellent value. I would definitely consider staying here again!

Great stay. Front desk stayed and helped.

The room was clean and overall the stay was good. However, the lady at the front desk was a bit difficult to work with and added an unexpected extra charge.

I had a wonderful stay at this hotel. The room was clean, comfortable, and very quiet. The front desk staff was friendly and made check-in quick and easy. The location was convenient for getting around town, and everything went smoothly from start to finish. I would definitely stay here again and recommend it to anyone visiting the area!

Front desk’s service does not use 24 hours service

In the room, the chair, floor, TV and bathroom need to fix. No hair blow, no Iron and no clock

Smoke odor was prevalent everywhere except the front lobby. Staff took care of my issue with consideration and professionalism. Rooms need an update and carpet throughout should be removed. There is no elevator. You have to take stairs to the second floor.

Our room was dirty found tape on floor and wall. Sink was leaking. Bed was uncomfortable you can literally feel the springs. Bring a blanket cause they don't have any on the bed. Good thing the a/c was very cold. The area was quiet and convenient.

Room was nasty smelt had to kill roaches bathroom looks like it had a leak above the tub the water wouldn’t go down no WiFi check in the guy was cool . Washer sucked dryer sucked . Room smelt faunky

Do not I repeat do not go to this place! Extremely horrible customer service very very rude people. They just seemed angry for absolutely no reason at all other than being at work and having to deal with YOU. On top of that the hallway is absolutely reek of urine as well as the rooms! AC barely worked, no towels only two small washcloths, no soap or shampoo, trash was still in the trashcan from it appears the last people that were in there, blood it seemed was squirted on more than one wall and the floor was absolutely disgusting to walk on. Save yourself the time and the clinic check up and just not go to this place!

I wouldn’t go back

Poor rookm

Staff is extremely helpful

The room definitely needs some work. The outlet for the TV was bad, had to wiggle it to work. The luggage rack on the wall was broken, no lamp on the nightstand between the beds, and a very loud AC unit, and no coffee maker, and no coffee available in the lobby area. Also no breakfast available. However the beds were comfortable. This room was supposed to not be available due to needing so much, however since due to my medical issues I cannot climb stairs to 2nd story, they offered this room, and since it was just for 2 nights, we took it. Didn’t realize it was that bad.

The rooms were very dirty, the service was very bad, I didn't even dare to get in the bathtub

Hotels dot come gave me a 25$ credit because Rodeway has it advertised on their main sites plus on hotels dot come site that they offer coffee/included continental breakfast. Neither do they have. I booked literally as we were around the corner not thinking I should just walk in and ask first. Good thing there was a cracker barrel next door.

The room smells very bad and the white guy at the front desk is very rude.

Room was awful. Dirty, heat and cooling didn't work right, bed was worn out with springs poking through.

Clean room. Friendly staff

I'm disappointed because I chose it for the breakfast sign in the app,and found out they do not offer it since covid!!!

For the price it was decent. It was New Years Eve so it was a little bit noisier than normal. Staff were polite and helpful. I would stay there again.

Yes pet friendly n great room

The rooms were dirty and had bugs all over didn’t stay there after I checked in

Door had a massive gap between the floor. Tiles were not grouted, or sealed to the floor. Window was broken. Advertised as including breakfast and that was not the case.

Staff was very courteous

Didn't have ac staff argued with my wife and requested a room change didn't get it until my last night

George was extremely nice and helpful. The property was well kept. Rooms clean. Will be staying again

The laundry room and front restroom was out of service, as were the water fountains. The person at the front desk was friendly and the check-in process was smooth. The beds were comfortable and the roll in shower was appreciated.

Never even checked in as no agents were on duty first night. Went back next morning and tried to check in again and was told they didn't see reservation, but yet I was charged for two nights.

Worst place on planet earth. Dont go anywhere near this filthy place. Completely different in real life then the pictures on there. Also a sketchy area. DO NOT BOOK HERE

The room was nice and clean

The whole place was terrible, rundown, unsafe etc

I had roaches in my room!! Was not impressed!!

I was a little disappointed with my stay. The hotel was not as advertised. The hotel was older and the restrooms were not updated and the entire hotel smelled like cigarettes/cannibas as you walked through the hallways. But the worst part is that breakfast is something that is advertised on the hotel highlights, but there was a sign that clearly stated breakfast was no longer served??? They are clearly misrepresenting themselves and this seems to be a deliberate attempt to hide the fact that they don’t! That was one of the reasons I chose this hotel. I hope this is something that Hotels.com corrects and ensures that the location is falsely advertising something that they don’t provide. One positive thing was the staff upfront… very helpful and courteous. That’s about the only positive thing.

Police are always sitting in the parking lot. I witnessed a young woman becoming a victim of domestic violence, but nothing was done about it. The police never came to assist, and the front desk didn’t come to settle the commotion. Doors are slammed, and you can hear people above you walking, jumping, and so on. The elevators don’t work either. Management doesn’t care cause they are a family business, so they are the ones trying to do all the repairs and upkeep, instead of a commercial company. SLUM-LORDS of HOTELS!!

There was a strong cigarette smell in the hallway, and I could still smell it in the room too. Also, the towels in the bathroom and the bed didn’t feel very clean.

It wa ok. But microwave in the room disnt work, but at least they provided a microwave in the lounge area. tv wan't working properly.

Failed to mention elevator did not work. Receptionist was very rude

Very dirty and smelly. Burns in bedding, holes in walls, dirty underwear that previous people left in the drawer. The smell was unbelievable.. on a bright spot. The manager was very nice.

I lost my money and my room for my weekend. I traveled from Minneapolis Minnesota to Denton Texas. Jus not recommended for your stay at this property. Very disappointed 😡😡😡

Rooms were updated but bathrooms needing updates as well, overall ok room, comfortable bed

Good to stay when you have less options with this price. Just stop by for night.

No breakfast and no working water fountain robbed this location of a star. Cleaning lady was helpful and nice though!

The room was ok for a night's sleep.

Room was dirty and guests were noisy constantly walking and yelling in the halls

Roaches as soon as we walked in , Spot paint job everywhere, and cigarette burns in bedding in a nonsmoking room.

Horrible experience

The only thing, but a BIG thing is there is NO ELEVATOR... SO IF YOU GOT BAGS... GOOD LUCK TO YA

I paid for a non-smoking room, and the whole location smelled like a pack of cigarettes. The room microwave was broken and so was the refrigerator and I had to request to get new towels because there were no clean towels on top of having to check out at 6 AM Due to guest fighting in the hallway at 5 AM resulting in police being notified. Would spend the extra $10-$20 to be at a hotel six where things are clean without domestic violence interruptions.

This place was filled with smoke and had holes in every door and stains on the sheets this the worst hotel ever

They had roaches move me to two different rooms that had roaches put me in the suite that had roaches then people fighting in here so I will not be staying here anymore. I would love my money back, but they did not give it to me. They just put roaches my food in the microwave. I opened the microwave and a roach popped out so I couldn’t eat my food.

The room had a lot of roaches in it. They say they have breakfast, but they do not. The area smelled of weed the entire time just not a very good experience

Holes in all the walls No breakfast as advertised No pool Over pricesdor condition

I couldn't find anything i liked about this place. Just because your prices are low don't mean you lose quality. The place smells like smoke soon as you walk in the front door. The staff was ok not too bubbly. The room didn't have a coffee maker, the room smelled like smoke as well. There was roaches in the shower curtain. Ice machine out off order. And they did not served breakfast as advertised.

Roaches in the hallways and bedrooms. Cracked walls and ceilings. Dirty and under staffed. Terrible

These rooms to need be completed, they had no electrical covers, holes in the walls, toilet tank cover was a piece of linoleum, shower head stuck out of the walls, IT WAS DISGUISTING

Never again..

Bugs.. outlets not secured into wall or were loose. If not for there because i was getting car repaired i would've left.

Hallway stank badly. Smelled like someone was cooking food in an ashtray. Found bugs in the room. Bed was wallowed out in the middle. One of the lamps had an outlet missing and electrical wire hanging out. The floor in front of the entry door and bathroom door was wet when I first entered the room.

They have limited control over there bookings and ability to see the problems that need fixing

Nothing was good about this place

It’s an old building. Hotel offer breakfast via Expedia but not served. No plus point to say about the hotel. This hotel name they are using also as Econo lodge . But Econo Lodge in its own name in different places are not bad.

I stayed here for 3 days with no internet service

Dirty roach infested holes in the walls

When the room was finally ready we go in to find the blanket on the bed with cigarette burns all throughout it, was a smoking room but the blanket should’ve been clean. We paid 67 dollars but the room was worth 40 due to cleanliness size etc. the bathroom floor was broken there were stains on the bathroom wall, the electrics outlets looked like they would start a fire along with the air conditioner from the amount of dust collected in it, they didn’t offer breakfast anymore for some reason that was closed. Definetly wouldn’t book again.

My room had roaches. The walls were dirty. The towels weren’t cleaned. The shirts looked like someone wiped snot on the side of them. The hallway had a horrible smell. One room going downstairs looked like it had mold and the walls were tore up.

Bed was very uncomfortable. Blanket was as thin as a sheet and the faucet to the bathtub fell off when I went to turn the water on. Walls on paper thin and can hear everything going on in the hallway and rooms next door down to the conversation

I did not like that my remote didn’t work to the TV and it was stuck on one channel, a decent channel but I wanted to watch other stuff. The lighting in the room could be better and my room was right next to some loud compressor thing so if I didn’t fall asleep before the thing came on then it took a good minute to get there. Also didn’t like the fact I had to walk to the side of the building to get in and go to my room because they lock the lobby doors at night

This place was horrible. You walk up the hall to your room and all you smell is marijuana. The room was gross, stuff on the ceiling, walls, headboard, towels were dirty. Roaches. They said there was coffee and breakfast, NOT, couldn't even put a $20 Keurig somewhere.

They didn't serve breakfast like the website said they did and the rooms were really small.

The place is horrible, it is in bad condition and it smells awful. The service was bad and rude. We stayed there because of the breakfast and when we got there it said that it wasn’t available.

We booked a room with breakfast, but when we got there, there was a sign saying no breakfast was being served. Our fridge apparently produced a bunch of water during the night, which was all over the cabinet and floor our first morning. We were moved to a different room, but all they had was a smoking room (well that stinks!). Had a few more bugs in the room than I expected. Went to get ice, and the ice machine was broken - at this point no longer surprised, just more disappointed. They would not give a discount for our troubles. I don't expect a fancy room at a cheap hotel, but they should either change their posting or try to have alternative solutions to their problems.

This property needed grooming. The first floor room smelled of urine. The lobby was closed after hours. They attempted to charge my card 3x... The list goes on!

The room was equipped with a microwave that didn't work. We noticed roaches in the room later that night. The hotel did not have an elevator as we asked for a 1st floor due to my bad back but was told that none was available. The website I made the reservation on stated that they had breakfast but they didn't. False advertising to get business.

Very nice

Place was quiet and peaceful

Great

When I checked in staff was friendly. When I got inside of room it reeked of cigarette smoke, it looked like the curtains had recently caught fire on the end, appeared to have wholes within the curtain. I had reserved a non-smoking room but was given a smoking room, believe it possibly had bed buds as well, saw a small black something crawling on the pillow, requested refund immediately.

Clean room, nice folks!

The only thing good I could say about this property is the picture that is advertised on your website. The property was under renovation. The staff was totally unprofessional and uncaring for its guest. We found upon check out that we were charged $10 per night more than the site advertise for an overnight stay. Due to the neglectful and condition of this property I would never recommend anyone stay there. Our room window was a jar and could not be close, our towels in the bathroom had wear holes in them. The room in general needed to be updated. Our room was on the second floor with no elevator and my wife and I are both in our early 80s struggle to go up and down two flights of stairs. I personally feel that this property should be eliminated from your website.

Holes in sheets. No access to lobby. Carpet pulled up and not laid down to shut door properly. Hazards all around

My bed was broken .

misrepresented on the internet condition of 40 years ago

My stay was brief but there werent any issues. Parking was fine and the beds were really comfy.

Run the other way! Worse hotel I ever almost stayed in, I stayed 1 hour and could not do it, very dirty, I did not even undo the bed, receptionist was very rude and the place was disgusting! Inside and out! Trash bags all outside in the parking lot! Area is bad snd the hotel is worse! If you chose to stay here don’t say you where not warned

Falsely advertised no breakfast no pool the rooms were nasty n not suitable for children. Manager was rude really didn't bother to fix any complaints.

The dirtiest room i have ever seen.

There was no where to put your clothes, no coffee pot, no phone, no alarm clock, suppose to non smoking room and it wreaked of cigarette smoke.

Not recommended

Get what you pay for. Staff was helpful

Too many bugs in the room not enough tiles and the staff were rude