Red Roof Inn Lewisville

Great stay! Will be back!

It was near where I needed to go.. Very disappointing experience. Despite booking a non-smoking room, there were cigarette burns on both the table and the blankets. The front desk didn’t have basic necessities like toothpaste, toothbrushes, or even forks. Instead, they directed us to a vending machine that wasn’t working. To make matters worse, the ice machine was also out of order. I’m honestly not sure how this hotel has such a high rating on Booking.com. Between the poor room conditions, lack of basic amenities, and broken machines, the experience was nowhere near what I expected. My rating: 2.5/10. I definitely would not recommend staying here.

My room was very comfortable and tidy with the exception of the little desk table. It looked like someone ate there with grease marks through out, housekeeping might of overlooked it. I grabbed a damp towel and had to clean it myself. Other than that, everything was great.

Got to my room and it’s smelled like marijuana and moldy. The bed cover had cigarette holes in it. Went to talk to the lady at the desk and ask for another room due the reasons mentioned and she said not able to help you. Worst hotel I have ever been too and will never do busy there again. I highly recommend avoiding this place.

Great location. Too many hotels have gone away from carpet because it gets nasty, smelly & stained. All great reasons to not have carpet, but they’ve neglected actually cleaning. Sweep the rooms, YES, but the ENTIRE room also need to be mopped on a regular basis as well! The floor was dirty.

The 2 big problems I had was that they have irons available in the front office but a deposit must be made and the bath towels had hairs on them. Almost like they were not washed.

Just good fast service

They had a bar/restaurant attached to the hotel, although they were not serving food They initially gave me a smoking room that had cigarette burn holes in the comforter. I immediately requested another room. Upon arrival the room next to me had the door open with mattresses all over the floor. It seemed they were there long term. They had empty cans sitting outside the room as of some indicator of sorts. Drug dealers maybe?!? It was super sketchy, we got our stuff and left. Rooms look nothing like the pictures

clean room , clean bed sheets , enjoyed staying here i ended up rebooking the room for another whole week , definitely recommend

We will NEVER be staying there again and will never recommend it to anyone...

It was clean and perfectly located no matter the direction you were heading. I can’t think of a negative regarding the property.

The room was clean and overall the stay was good. However, the lady at the front desk was a bit difficult to work with and added an unexpected extra charge.

I turned the shower on to warm up and when I came back to get in it had flooded the bathroom and some of outer room

This was a great place to stay because it was easy access to the place we were planning to attend on the weekend. The office desk person was nice and assist on on all the things. The place looked like it was just did some remodeling on it and you see it in the bathrooms when you look around but still looked good. Hoped that they had coffee maker in the room so I didn't have to get into the office area. I would definitely stay in there again,

I made a reservation in a non smoking room.the owner stated thst becsise I smoke i would need a smoking room. I stated thst even though I causally smoje I dont smoke in my car or room. The room had dirty linen, floor was dirty, dust everywhere and refrigerator was missing hslf the drawers. For $80.00 this was so dirty I was scared ti sleep on the bed. The room sneeked Like a ashtray

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My go to spot when I need something nice and inexpensive.

It was very clean and had an updated bathroom. The water pressure was great which is unusual in budget places. NA

It’s always an amazing experience here!

Clean and comfortable bed Bar next door has very roudy crowd. Fights and screaming women at 2 am when you have to be back on the road at 5 am is very inconvenient.

Great staff and good rooms

Great staff and good beds

very good

restroom not cleaned and not even flush

I consider this hotel the best bang for your buck. It’s an older hotel but updated and extremely clean. I was pleasantly surprised by this hotel. Getting to the property was a bit tricky

The bed. People in the swimming pool were way too loud and my room was next to it

Price was right and first dog stays free. Not a great location but well lit parking lot. Didn’t like the charge for the second dog.

A bunch of noise fire alarm in the room beeped all night and we was told nothing could be done

They told since i booked a smoking room by mistake i had to pay 8.00 to switch to a non smoking room. They up front told me the room smelled like smoke. It absolutely stunk.

They’ve don’t a wonderful job updating this place. Rooms are clean & comfy. The female staff member doing the check-in needs to only ask for only the needed info! You DO NOT need additional guest info not the MAIN GUEST, quit asking. No other motel/hotel chain asks for all this info. You also DO NOT NEED my personal address. It’s a valid ID, prepaid room. Quit trying to build a personal data base on your guest!

I have stayed at this location for 25 years and was pleasantly surprised by the renovations. The staff was very friendly and polite and the water pressure was great!

No pets & haven't been to the pool

10’s 10’s 10’s all across the board!!! The rooms looks just like the picture!! Clean rooms, great staff!!! We’ll definitely will be back!!!

Location was suitable for me as I was staying for a job which was right down the street. Nice little restaurant attached that has good reviews. I did not eat there but I did look it up online. Bed was comfortable and the room was clean. Very high water pressure in the shower which I liked because I work in a dirty environment. All in all, a good stay for a great price. Minor cosmetic defects in paint and tile in the bathroom area. The water pressure was high in the shower which I liked, but it was difficult keeping the water from spraying out of the side of the shower so the floor got a bit wet.

The building itself was very old and sketchy. The floors in our room were like a roller-coaster. And the balcony was leaning.

Location I booked non-smoking room but the room I received was very smelly

Older hotel, some remodeling, clean & comfy Too intrusive. No other hotel ever asked about the names of my guest. Why does this one? It is NONE OF THEIR BUSINESS!

Clean and comfy room. I booked online, for 2 people. I’m responsible for the booking, not the other parties in the room. Their info is never needed. Don’t ask for it, it’s insulting.

Staff, stood out the best, professional, and friendly, The bed , the bed was so very comfortable, clean, the bath tub was white, very clean which is hard to find these days, quiet, pet friendly. onlonly complaint was

Had roaches so I left the light on!

Very nice room for the price. Quite as well. Staying again soon

Rooms are super cleaned better than some Comfort suite that I have lived before. Staffs are nice. Everything are perfect

Industrial area, expect trucks starting around 4 am. No in room coffee, not that that is something to look forward to.

The room was spotless

Smelled like weed

Room was clean and good size. Lack of safety.

The room was okay. The shower had very hot water which was nice. Overall it was just a very average place to spend the night. The front desk help wasn't very friendly. The room itself could use better lighting. I guess it's a bar that's literally connected right beside the hotel so it was a little loud.

Poor

Staff was kind, but rooms are old

La abitacion es muy amplia todo muy organisado aun wue no huse la pissina dan ganas de un chapuzon pues se mira limpia

All all all all quip all all all

Nice apartment

Rooms are nice, but dirty. Hair all over the bathroom.

Pretty decent. Staff very helpful and friendly

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It was just a place we needed to sleep for the night.

It was great

We visited this 3 weeks ago and loved it the first time the room was nice , the check oh went smoothly , but this time we had terrible service , got a room that had a leaking air conditioner, bugs , the toilet wouldn’t flush and stopped up , they said we were fighting in our room and I told the lady we wasn’t even in our room we was in the pool , she said we broke the toilet , I will never come back again !

Parking, ease of getting in and out of parking lot and air conditioner leaking water on the floor. Otherwise excellent price for what I got. It served its purpose for my 2 night stay and was clean. It was relatively clean. I had a little noise briefly over in the morning one night but it didn’t last long. I’d stay here again.

This is terrible Red Roof Inn, in the system I’ve bên stayed. Room is dirty, call operator for service but didn’t send anyone and didn’t fix the problem. When I got the ice in the morning, then service ladies chased me looked like I’m a thief

My staying here was really appreciative

Great

Great stay

It was a nice stay no roaches or bedbugs very clean

Our stay was fine. Nothing special. We've stayed here a few times.

I use this Red Roof location every time when I need to. The rooms have been renovated and have always been clean very comfortable. It's simple to book a room and the location meets my needs. Staff is nice and friendly.

Our stay was fine. No problems and it was quiet. The room was okay. The price was great for people on a budget. Stayed for 1 night, would stay here again.

There was nothing that stood out about the place. There was a very strange odor in the lobby when I checked in. The room had a strange smell also upon entering but after going to eat and coming back it was gone.

Great room and great price. There were some holes in the bathroom door. But overall I’d stay here again. Very quiet nice crowd of peeps. No shenanigans.in the parking lot. Thanks again. Will be back again

Dont know

Not saying

Place was nice, me and my girlfriend were here for a work trip. My initial room was a little iffy. Discussed it with the d

Didn’t feel safe here. Door got unlocked by house keeping twice

Nice, homely little inn. Very affordable and not very far away from everything. Would lodge there again.

I don’t know where to begin? First - the lady at the front desk (Kenna) was so friendly and helpful! They have some great policies about early check in that serves both the guest and hotel well! The room was absolutely beautiful! Obviously they’ve had a recent update - and the choices made are exceptional! And EVERYTHING WORKED! Can’t remember the last time the remote worked, the bathtub plug worked, etc etc. and CLEAN!!!!! Omg! Even behind the furniture! This is my go to from now on in this area!!! Thank you to everyone who work so hard (I saw you!) to give your guests a lovely stay!!!

Needed something quick and close and affordable and this was perfect

The staff is very nice Ms.Debbie is very professional very clean hotel

Not clean and noisy and just did not feel safe. Would not stay there alone

I was happy with the price. Room was clean and bed was comfortable nice and quiet peaceful.

Great prices for the size of the room. I was genuinely surprised at how large the room was. Extremely clean, nice employees, one thing I will say is I was shocked that they actually still offer smoking rooms in 2024.

I called ahead and was told they would honor early check in. When I arrived I was instructed that i needed to purchase a premium room for early check in. Not the standard room I booked through Expedia. There’s tons of people that hang around the parking lot. Front desk man was terrible and clearly up charged me for early check in. Avoid this place at all costs. There are way better options than this place.

Idk

Rooms are dirty and bug infested.

Staff member charged me more than the online rate. He took literally forever to get me checked in. Nothing absolutely nothing for breakfast. If you are reading this DO NOT stay here.

Bed was very hard, we had a smoking room which was requested but the room was so stale it was terrible.

It is nothing like that photos, to small rooms, unpleased odor, the location is not the best.

It’s ok

Just bad location

Quite the poor reception at the front desk. Insisted that I had to cancel my reservation to be booked in a non-smoking room, despite me absolutely booking a non-smoking room. Refused to take my authenticated DMV ID on the DMV app. Would not stay again.

Nice hotel only thing was we got locked in our room .

Mejor lugar para estancia

Not safe

Loved it, but need to install USB charger port wall socket next to bed

The room was nice.

The bathrooms had no shower gel no lotion ,no hand soap

Ok

No respet the prise

Good

This room was super clean. There is a nightclub next door so it felt a little sketchy but that might just be paranoia. I’m a country girl.

The inside of rooms are kept well with little to no insects, but right next to an 18 wheeler company that’s constantly moving them in and out, not terrible but definitely not great. 3.5 stars affordable and clean inside.

Good price. Convenient at time of need

It was basic but the manager is a hard worker and a good guy. He will take care of you.

Me Lisa loved it

Upon checking in i was suppose to receive a non smoking room. Because i am extremely asthmatic. When i received a smoking room i asked if i can get a different room and was told no. The room smelled so disgusting it was hard to breathe. There were flies, bed bugs and the smell was so overpowering. Why couldn't they just switch my room!

Dirty

Even though we were frustrated and exhaust, the lady at the front desk let us charge our phones, grab a warm cup of coffee and remained calm and helpful. Anyone else in her situation would've been super irritated.

It smells like raw sewage

I was not satisfied

Good

I did not stay at this location

Attached Bar played music until 12:30am on Friday. I didn't even stay there on Saturday even though i had it reserved for a second night. The one thing i came to do ( sleep ) is the one thing i couldn't do.

Room was ok, bed was very comfy but firm, which I like. gaps around door allowed bugs to enter, had to remove a couple roaches. decent price for the value.

Nothing fancy but worth the price. Clean rooms, great air, good water pressure, comfortable beds. Only complaint was the sketchy area.

Hotel was just okay based on the reviews I had read I was not expecting a lot. We were in town for a race and this hotel was close to it and the other places that we had planned to visit. Staff was very nice and even called me to check on me (we did not check in until 2 A.M.) since I still had not checked in yet. So my big complaint would be the bed sheets were old, stained, with small holes in them. I'm sure they were clean, they were just old and dingy. A/C was very cold, bathroom was clean, we just needed more bath towels, and those we got more of from the front desk. No bugs of any kind. Hopefully they can retire the sheets and invest in some new linens and that would definitely bring me back. Yes, there is a cocktail bar on the property, but no one bothered us. We could not hear anything from our room as far as ruckus or music as other reviews stated.

safe area

Room was smoked out with cigarettes

When u renew online they won’t honor it

Nice room. Simple and clean.

Made me pay 25 extra to check in a little early