Motel 6 Lewisville, TX - Dallas

I’m an executive business manager. There was no ironing board and refrigerator. No ice on or near the room. I was there.

The staff is great. Rooms are clean. They even give you fresh towels every day

It meets the basic needs of a hotel; the only thing is that they don’t provide shampoo—you have to buy it—but the stay and the amenities were very good. There are restaurants and shops right across the street and in the surrounding area.

nothing, it was absolutely filthy and smelled horrible everything

nothing, it was absolutely filthy and smelled horrible everything

it was ok. Hallway had a goul ordor, but room was clean.

There was a bad odor in the hallways. Took a long time to get hot water. Bathtub would not drain.

Based on the fair, it’s good!

Exceptional

Very good

Very good

Superb

I liked the coffee that had in the lobby :) Its cold outside XD

I liked the coffee that had in the lobby :) Its cold outside XD

It would be nice to offer a continental breakfast.

Its location booked a superior room online, but they gave me a standard one; it didn't have a microwave or a fridge. I spoke to the receptionist, and he just said, "That's what's available!" I paid extra for comfort, yet my reservation wasn't honored. Plus, the area where the room was located smelled terrible!

Exceptional

There were bedbugs; even changing the bedding didn't help. Also, during the day, children—who seemed to be part of the establishment's own group—played basketball in the first-floor hallway, making a lot of noise. Even at two or three in the morning, people were still chatting in the hallway. I’ve stayed at many hotels, but this was the first time I’ve had such a terrible experience.

For the one night stay it was easy access right off the highway, nicely located by stores we wanted the next day.

Good

Superb

Exceptional

Check in was easy and very quick. Room was very clean and comfortable. If you're a light sleeper other guests were pretty loud even at 2:45 am.

It’s was clean

It was decent for the price. Gets the job done but isn’t luxurious by any means.

Rating was too high. Did not have hot water the entire two day stay. Very noisy both inside and outside. Beds were terrible. Coffee only served very early in morning. Then removed. Staff were friendly.

I was there on a business trip, it was close to where I needed to go to the next day but other then that I didn’t like anything about the property. Front desk workers were rude, room wasn’t even clean under the sheets! (My mom was sleeping on a chocolate pop tart, I do not buy my kids that stuff), toilet had been over flowing since the minute we arrived, and at 6:30am we woke up to our room being flooded! I left and so wanted my money back! The guy tried to say it’s the first time it’s happened, when there’s clearly dry water stains on the carpet!

I was there on a business trip, it was close to where I needed to go to the next day but other then that I didn’t like anything about the property. Front desk workers were rude, room wasn’t even clean under the sheets! (My mom was sleeping on a chocolate pop tart, I do not buy my kids that stuff), toilet had been over flowing since the minute we arrived, and at 6:30am we woke up to our room being flooded! I left and so wanted my money back! The guy tried to say it’s the first time it’s happened, when there’s clearly dry water stains on the carpet!

Rooms stink lizards in bed

Shower water stops frequently

Unclean room. Bugs.

The room was clean and the staff was helpful. The hallway needs cleaning.

It was excellent but due to the fact I needed a longer stay in a hotel I needed to move to a hotel with a kitchen

Exceptional

It was excellent but due to the fact I needed a longer stay in a hotel I needed to move to a hotel with a kitchen

Yes staff and bed bugs

I have no idea how this place has an 8.0 out of 10 on Expedia. The whole building smelled like weed from the moment I entered. There were loud guests down the hall well past midnight, and the staff either didn’t notice or chose not to do anything about it. The room itself was average at best. I’d give it a 5.0 out of 10. There are worse places, but there are lots of better ones.

The location Person next door was making inappropriate noises all night while my children were trying to sleep and couldn’t because of it

Had to switch rooms in the middle of the night.

The housekeepers did great. The desk staff were horrible. Booked a queen with refrige

The dark spots on the towels are roaches. The worst infestation I have ever seen, and I’m from the hood.

Good 👍

The entire motel smells of smoke

Extremely loud in the hallway from other guests all night

The room was very clean, but I felt like I was gonna be high as soon as I walked in the lobby. Had to get to my room and open the window immediately. Honestly 2 out of 10

Overall gd

Overall was good for the price, loose sockets and thin walls, our room didn't smell or anything and no bugs

This Motel 6 location has such potential. It's clean, its in a convenient area for our needs. However, the ridiculous smell of Marijuana in the entire motel is sickening. Not just in passing a room or two or in common areas, in the ENTIRE hotel. I have a sensitivity to it, so when I request a non smoking room I expect a room free of all types of smoke. There is a problem with water pressure as well. If you are running the shower or sink and someone else on your floor flushes a toilet, you have zero water. No hair dryer, which is pretty standard for all motels these days. The beds are hard as a rock. I love the good cleanliness reviews, but honestly thats about all this hotel has going for it. When we checked in the gentleman checking us in, shared no pleasantries, hello, how are you, etc. Just barked, ID. Then handed me a key and said Third Floor. I understand other cultures are different but if you are providing hospitality in the United States, a simple smile and hello goes a long way. We would have not checked in at all due to the marijuana issue but we had already paid for the room. We won't make that mistake again.

Decent place. My main thing is that they are NOT racist. I’ll spend my money there anytime.

Business-friendly

Cool

Good

Super bad you have bug too many

They have an active roach

The room was fine but the hot water took a long time to come in and it was just a trickle. At one point it shut off totally while in the shower! Then it returned with a stronger flow. The other problem was the week smoking neighbors and the dog barking two doors down. I expected a no smoking floor and certainly not marijuana.

They have a roach infestation

Excelente todo por el precio está todo bien.

Good

Everything

It was good

Was good for 1 day we stayed

It’s a Motel 6…not much to expect.

The hotel has a very horrible smell well at least the 3 rooms on the first floor that I booked did and not to mention No hot water very disappointing the hot water in one of my rooms would only stay hot for 3 minutes the other two rooms had No hot water

Roaches In all the room & housekeeping opened my door at 9 am while I was naked the lady got scared hallway smelled like rot and mou awful smell

Very poor. Dogs barking all hours. People smoking weed in around the hotel

Great

Great

Overall great

Better initial interaction with check-in staff than previous stays at this property. The A/C blows right on someone sitting at the table using a computer and is extremely noisy and must be shut down at night to sleep. (Tip: Add plastic deflectors to direct the air flow up.) Water temperature and pressure are intermittent and on the inadequate side for taking a shower. I reported two gushers where sprinkler heads had broken off and the water flowed into the gutter rather than on the landscaping. The person who took the report seemed indifferent and unconcerned.

Overall fine for a night, Lobby odor bad, no toiletries provided in room at all other than 1 soap bar, 4 people only had 3 towels, run very cheaply

The room itself it's good for the price you pay. However, be prepared for slow AC, keys that deactivate constantly and weird noises...

Pool is closed and maids are hard to understand

It was a place to stay. Took to long to check in, room was ok, but place had a bad odor to it in the front lobby. Fortunately, our room was third floor and far down the corridor.

I booked 2 rooms. One room had a microwave and refrigerator and one didn't. The air conditioner grate was filthy. Very strange stains on the floor.

Great price for average room

All the above

Traveling with family. Clean motel, bring your own towels and you will be fine.

This was a quick visit and we just needed somewhere to sleep. The things that don’t give it a five stars; they gave us a joining room and the neighbors were up with the tv loud past 1am, our room was facing the brightest light in the parking lot and there were no toiletries other than a bar of soap. There were standing the sheets but we took our own so we didn’t fuss, the coffee bar is powdered creamer, the vending machines do have plenty of options to pick from. The front clerk was friendly.

Excelente

Good: cheap rate, ample parking lot lighting, helpful staff

All the above

All the above

Good and clean thanks

It was very clean

AC unit was never working

The mattress had stain marks. The comforter had holes in it. The room we stayed had a common door inside the room to another room. Since we were a group of 6 people, we took those 2 rooms and didn't have an issue with it but it will be difficult for others if someone else took the other room. The room just had one small bar soap where 4 people were staying. Since we were just staying there for 1 day, we didn't mind these much but still the rooms were below par. The front desk did accommodate an early check in by 1pm but weren't as effectively communicated and it felt like disrespectful. Overall a 2 to 3 star experience.

I have stayed at this property about 10 times and it is very nice. I recommend this to everyone.

Let’s be real. It’s a Motel 6 in an okay area. Affordable. Does what you need it to do. But don’t expect amenities, know that your room will smell of smoke, and know that your back will hurt if you are over 30 because of the mattress. If you don’t mind all that, you’re home.

Great

parking was good and property was nice. I have stayed here about 6 times and it has been real good.

You get what you pay for. Pros-the AC worked, the room was quiet, the TV worked, the bed was relatively comfortable, the elevator worked, the door lock worked properly, check-in was simple. Cons-the bathroom smelled like urine, there were only two small, flat pillows on the bed, there was no hair dryer or shampoo in the bathroom, the room was very small, there was only one outlet to charge phones on one nightstand, other outlet across the room didn't work, the whole placed reeked of pot. Very basic room-no refrigerator, coffee maker or microwave.

Very good

Todo perfecto

I woke up to roaches everywhere

Yea

Inexpensive and clean room. Staff was always friendly.

Place was nice. I have stayed here before. Always good.

Overall great place

the shower went from hot to cold, and didn't recuperate to hot

See ya soon. :-)

Saw two cockroaches in the first minute. Asked to do a refund and was only offered to switch rooms. Expedia contacted property and they still refused to refund the room. When one room has cockroaches th entire hotel does. Never stay there. Also a yellow stain on bed.

Parking easy, didn’t see pool.

Nice

Yes

Nice Place to stay

Easy parking. The room cooler was a outlying bit noisy.

The room is ideal. The staff was helpful. Cool and friendly environment.

Parking was abundant. Staff helpful enough and polite. I could tell hotel was remodeled pretty recent. The reason I gave only three stars was bc this hotel is also an extended stay hotel and the residents are very comfortable there. The hotel smells of cigarette and other smoke. It was pretty noisy up until about 0400, could here kids jabbering and crying, people playing music. For the price the room was good.

What you pay for, nothing fancy but the bare minimum. There were bananas at the coffee area during breakfast time which was a nice surprise. I asked if luggage storage was a possibility the next morning and the evening guy had no problem with it but the morning guy had an opposite message. Better communication/standardization would have been nice. Don’t question the burn holes & stains in the sheets too much either.

Staff was nice, pretty grass

I thought the property was in good shape and staff was hospitable. I’ll likely stay there again next time. Good value for my purpose.

Place was clean, friendly staff, and very helpful

Only one elevator and it was a long walk to my room. The room had way to much of a bad air freshener smell. My clothes even smelled bad the next day. The two vending machines were not working. I was happy that I only had one night there.

What made the experience even worse is that the listing clearly stated that the room included a small refrigerator. I specifically chose this motel because of that detail, but when I arrived, there was no refrigerator in the room at all. This was very misleading and felt like false advertising. When I spoke to the employee at the front desk, he simply told me there was nothing he could do about it and didn’t even try to help or offer any solution. There was no apology, no attempt to fix the issue, and no effort to provide another room or any compensation. Honestly, the least they could do in a situation like this is refund my money or offer some kind of compensation for the inconvenience and the misleading information. Customers should not have to deal with false promises and poor service like this. Overall, this was a very frustrating experience and I would not recommend staying here unless you want to deal with overcrowded conditions, poorly maintained rooms, and unhelpful staff. I am still waiting for a response regarding this issue.

After second day of no room service, I informed the front desk to which they responded, we'll handle it. They never did so!!! Third day i took pictures showed management expressed my frustration and let them know i would not be back. I stayed one additional day and once again No Room Service!!

Basically you get what you pay for, UNLESS YOU REWUIRE ROOM SERVICE, BED MADE, TRASH EMPTOED ETC....

TOLD STAFF DIDNT NEED HOUSEKEEPING HOUSEKEEPING ENTERED WITHOUT PERMISSION MANAGER WAS NOT VERY CONCERNED