Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX

Wonderful helpful staff. Nice breakfast

Amazing the staff was great

Superb

Good

Hôtel très bien situé à 25 minutes du centre-ville de Dallas il est proche d'un costco le déjeuner est très bien varier très belle chambre et salle de bain et le personnel d'entretien font la chambre à tout les jours le spa il était un peu froid similaire à la piscine pour l'ensemble reste très bien noté

Estancia tranquila sin problemas y lo que mas me gustó es que tienen café todo el tiempo y yo amo el café

Exceptional

Everything

Everything

The breakfast was delicious and the staff was phenomenal. So friendly and helpful.

The room was clean. The property was nice. However, the shower did not work. The Spicket to turn on the shower was stuck or broken. Could not take a shower.

Breakfast was the typical free hotel breakfast. Powdered eggs, potatoes, bacon oatmeal etc. But not bad for free. You get to spin a wheel for free things when you check in. I thought that was cool Love that they still have phones in the room so you can call the front desk. Many hotels have removed them. Kudos to keeping y’all’s so that guests can call instead of walking downstairs. It’s obvious the staff in the hotel still care about customer service. Great place

Large room - great amenities- comfy bed. Location is very close to shopping, restaurants. Easy to get on the highway

Clean

Clean

Terrible hotel overall

Superb

Good location for my event, and front desk staff was very welcoming.

Top notch cleanliness and very quiet

Great location with easy 10 minute access after a well planned breakfast that’s included with your stay.

Convenient to my daughter’s home. Right off I35 and 121 N/A

N/A

Great stay. The staff was incredibly pleasant, breakfast was generous and delicious. The hotel and the room were very clean. I would definitely recommend this hotel without any reservation.

Exceptional

Great value and quality.

Clean room and delicious breakfast.

I liked front desk people

Desk clerk was extremely helpful when we had a medical problem

Desk clerk was extremely helpful when we had a medical problem

Could have used a few chairs in the room and the ice machine on our floor was always out

The breakfast was amazing and the staff was great Could have used a few chairs in the room and the ice machine on our floor was always out

Wonderful staff and Good breakfast.

The staff were immensely helpful, professional, accommodating, and kind.

Other than the ice machine not working the rest of the hotel was great, I love the staffs friendliness

That the AC wasn't working and they didnt come to repair

That the AC wasn't working and they didnt come to repair

Everything was super good

Everything was good

Everything

The room was very clean . The staff was friendly and very attentive, always made sure everything was going well . They send you a text checking on you as well .The continental breakfast was superb. The air conditioning worked very good.

Exceptional

Everything was in Awesome condition.

Very well kept property. Will visit again.

Only thing we didn’t understand is where the faucet was located in the vanity area because on a rectangular sink instead of having the sink faucet at the center top of the basin, it was on the side, 3/4 of the way up. This means a great deal of water splashing on the countertop and an awkward position to wash up/brush teeth, etc. etc.. Beyond that everything was great. Alicia, the front desk clerk was extremely pleasant and took personal attention to us.

todo muy bien limpio y excelente servicio

The breakfast was top notch, i liked every bit of it, and the cleanliness was also encouraging. The amenities like microwave n fridge was also helpful.

Exceptional

Excelente atención y limpieza

Very neat and clean. Great breakfast and room was very pleasant!

It was all great

This time around breakfast was not on point no coffee after checking 3 times no eggs bacon or anything warm was available this was the first time after 4 stays that is was bad and got stuck in the evaluator

Location This time around breakfast was not on point no coffee after checking 3 times no eggs bacon or anything warm was available this was the first time after 4 stays that is was bad and got stuck in the evaluator

Great staff

I enjoyed the stay, receptionist greeted me with a smile on her face, polite and respectful, made sure if I needed anything she was there, the rooms and bathroom’s were nice and very clean.

Very nice and clean! Friendly staff. Excellent place to stay overall.

Great stay

We stayed in a handicap room so my only suggestion would be to add protection / stickers to the bottom of the tub for safety. The tub floor was slippery.

Very nice hotel! It was so clean, the staff in every area were very nice and it was a really great location. Highly recommend!

The room was clean, he staff friendly and met all our needs. Mursheda at the front desk is just one of the nicest and friendly person I have met in Texas. We couldn’t figure out how to get the TV working and she sent someone right away to help us. Breakfast was very good and the area very clean The air conditioning needs tweaking, but hey it’s a commercial AC unit we will return to this hotel again on our next visit

Everything was clean and the staff were very friendly and helpful!

Really good staff. Good breakfast selections. Best in this rate class!

All good except bacon taste fake

Pillows too small but a good place to sleep

Water pressure in shower was amazing. We had handicap room with plenty of grab bars. Brought our little mini pini dog as well. Breakfast was good with fresh fruit. Pool and hot tub were nice. Would definitely stay again.

I truly enjoyed my stay.However, I expected the pool to be a little bit bigger.Such a small pool for big hotel. Also was very disappointed.Arriving out of town exhausted and could not check in early

Mejor ubicación de todas las recreaciones

Good breakfast 😋

Great hotel and area. Had some elevator issues. Besides that I would definitely recommend and stay again

Pool and hot tub were very relaxing. They even had a kitty pool side. Laundry was a plus too.

Very clean property, friendly staff especially Mushada at the front desk. When we arrived early our room was not ready and she called housekeeping to see if they could get it ready. What a nice helpful lady. She could see we were tired from traveling all day. The dining room very clean and most definitely no issues with the air conditioning. We were able to adjust the temperature as we needed Very much appreciate that. Hotel is close to shopping and restaurants. a plus. The maids are very friendly too and met our needs

I have visited this hotel twice..The rooms are nice. The staff is very professional..The only problem was the pool not being open neither time I stayed there..With that being said I would still visit again

Had a great stay, location was great for what we were in town for

Our stay here was excellent, clean, comfortable atmosphere and courteous staff. In particular, Alicia greeted us at check-in with the most welcoming and friendly hospitality we have ever received, anywhere!! She remained very polite and helpful throughout our stay, even praying with us for a friend who was in an accident while we were out of town! I hope management recognizes what a treasure she is to their establishment!!!

Staff upon check in was great. Room was clean and smelled great. The shower was nice and spacious but was built bad because a lot of the water drained out into the main bathroom, there was not lip to keep the water in the shower. We had to use all of our towels to soak up the run off in order to not have a slipping issue in the middle of the night. Luckily the towel cart was out that morning so we grabbed a few on the way by. The TV was difficult to use, didn't want to power on with the remote, had to fiddle with the power button on the TV multiple times. The breakfast was fairly good on our first morning, waffles were good but the juice dispenser as mixing too much water in the apple juice. The second morning breakfast was very disappointing. The waffle batter had too much water in it and when you pored it into the machine it all evaporated and left a thin crust on the machine. It looked like someone took water and put it in the batter to make it produce more waffles that it should cheap way of not having to buy more. I also watched another customer complain about the chocolate milk carton being sour.

Everything was 10/10 from the location to the customer service!

Good

Good place and experience!

This was our 3rd time staying at this Hampton in Lewisville. Very convenient for us. Close enough to airport, and family that live in Denton and Dallas. A lot of food choices very close. Room was clean and always comfortable beds at Hampton. Breakfast was good, and the staff very helpful. We stayed 4 nights over Memorial Day Weekend, in town for a Graduation. The only reason I gave 4 stars, the pool was closed this time for repair, but other than the pool being closed, we enjoyed our stay, and will stay there again in the future.

So overall 5.0

Clean and organize place. Best hotel in town.

Always find good prices

The breakfast was fresh with a great variety. The staff was exceptional

The best hotel in Dallas

Nice

Staff was so helpful. Brent over backwards to get me in my room early.

Breakfast was fresh, room was clean and all the staff were nice

Good breakfast, clean hotel, nice friendly staff. I’d happily stay here again.

Stay away from the rooms on the end with the flag pole. The wind blew all night and banged the flags. Very disruptive.

Breakfast was always fresh and the attendant was always there if something ran out. The eggs were from a plastic bag, but fresh. I understand real eggs crack. Always a variety of food.

Ac good

Everything was great except the eggs but i understand. Hard to keep fresh eggs on hand.

Breakfast was really plain. Nothing was stand out. Sadly disappointed!

Excellent Stay

The staff was very friendly and the room was clean. We had a great experience.

Breakfast was good.

Yes

Everyone was great and nice!

It's always a quiet comfortable stay

Great hotel! Good breakfast, clean rooms, great location

i didn't have any pets

James was awesome. Very helpful and understanding.

Very helpful. Several Family members met up and played games and hung out in the breakfast area.

A nice hotel. We enjoyed our stay. Alicia at the front desk was very pleasant.

The couch cushions were torn in 2 places (I have photos); smoke alarm was covered w/ plastic that was secured to the smoke alarm with a rubber band; air conditioner in the room was super loud—sounded like a plane taking off & very odd loud sign when it turned off. Also, the bright light near the entry door to the room as extremely bright w/ no way to turn it off or cover it up. Have never seen a light like that in a room & I have stayed in numerous Hampton Inns. I am a light sleeper & very light sensitive. This light was unnecessary & was a pain in the butt.

Clean room, respectful and accommodating staff, good breakfast. No complaints

Very clean

Clean, handy, and very pleasant!

Good

Hotel was clean, staff friendly and breakfast hot. Various options for breakfast both mornings we ate there.

Room was clean. Sofa had a good size rip in the upholstery (Not a good look). Shower needs an upgrade. Definitely need to fix the climate control system. When the heat kicked on, the unit made this crazy high-pitched buzz. Eventually it becomes background noise you can ignore if you're disciplined, but I would imagine some guests might go so far as to request a different room.

Well I had asked for a king bed, but when I got to the room, it was in disarray, and I was then assigned a room with 2 queen size beds, which is not a big deal, but it was right next to the elevator.

Clean room

Staff was exceptionally helpful and professional. Room was cleaned without having to request it (as you do at some other hotels).

We stay in different hotels every month. This property was really nice and the staff was really nice and helpful. We will definitely stay here again. The beds were comfy and the shower was very refreshing.

Friendly staff, clean, perfect stay!

Clean room daily, friendly service, nice bed, great location

The air condition machine , never let me sleep for the noise

Great

clean!

Everything was perfect! Just what Ibe come to expect from Hampton Inn.