South Shore Harbour Resort & Conference Center

The bed sheets had coffee/mud stains? The carpet was also stained, coffee maker has dust and whiteish powder… and dust was all over the lamp shades. I was traveling with children and at night you can hear EVERYTHING from the other rooms… full on conversations… We called several times for breakfast room service before we checked out- staff never picked up. The views of this place is great! The front staff is pretty helpful.

Estas compañias deben contratar a personal que de una categoria de servicio. Es inadmisible que termine una estadia con el pesimo servicio que brindaron. No vuelvo nunca más ni con noches de regalo.

Great service

Lovely swimming pool. plenty of parking Many restaurants within easy reach. Excellent location for visiting The Space Center

Nice location near the Marina and easy parking. Did not get to use the resort but it is nice. The rooms are dated and dusty. Exposed surfaces appear clean but corners and others are dirty and dusty. Wasp nest and dirty balcony, doesn't look like it has been cleaned in years. When you book a room with a view you should be able to use the balcony

It's an older property but it's in a beautiful location, with nice amenities.

Always a good experience. Mike on the front desk is always pleasant and helpful

Always a good experience. Mike on the front desk is always pleasant and helpful

Convenient to my dad's retirement community, pool is nice and the restaurant is accommodating to our dietary needs. Had trouble with the coffee maker again. Could hear snoring in the next room. Door slamming is loud.

Convenient to my dad's retirement community, pool is nice and the restaurant is accommodating to our dietary needs. Had trouble with the coffee maker again. Could hear snoring in the next room. Door slamming is loud.

Hotel rooms are very dated. Not sure who they were built for but, the sink height is very low along with toilet being about a foot from the ground. Parking was fine and no extra charge. Place was just ok straight out of the 90's or early 2000's.

Would’ve just liked to know in advance that the pool bar was not going to be open and that there’s no heater for the pool. I understand is the low season and the weather, for once, was cooler than usual.

The room was clean. The staff was kind and helpful.I loved the view from the balcony. We would stay again.

The area was ideal for having access to great eats and beautiful sceneries

Very clean

Great

Room was dirty, shower had used soap in, containers in shower not filled. People sleeping in hallway near the elevator. Requested clean towels and soap took 3 requests before we got the towels in a bundle and a bag of assorted soap. Checked out at 3:30am couldn’t stand to stay any longer. This room was filthy. And the manager on duty could care less.

I love the spacious property, lots of room to wonder and look around the marina

Great Service

Everything was fantastic. I look forward to the next trip.

Immaculate!!!

My room was broken in by the connecting hotel suite which was vacant on the books. The hotel staff informed me that only the general manager and the head engineer has that master key.. I was only out of my room for 30 minutes before I come back up to try to open up the hotel room and could not due to the interior lock flap being shut. That can only be shut if somebody shuts it from the inside.. we called head Security and had Security and other staff members was in total shock. They’ve never seen this before, we called the general manager Jose and he was very defensive, noncompliant and unhelpful to his own hotel staff and including me. The general manager, Jose was avoiding me and would not return my phone calls or even help in the investigation.

The property was beautiful, our room had a great balcony overlooking the bay & yachts. Seems old, needs remodeling, the bed was terrible, the pillows too, nothing soft & cozy. Wish I’d brought a pillow topper for mattress & my own pillows.

The property was beautiful, our room had a great balcony overlooking the bay & yachts. Seems old, needs remodeling, the bed was terrible, the pillows too, nothing soft & cozy. Wish I’d brought a pillow topper for mattress & my own pillows.

We enjoyed our balcony room overlooking the marina and pool. The pool area was spacious, inviting, and perfect for relaxing, even during the quieter season. Our dining experience was equally wonderful, with delicious food, attentive staff, and reasonable pricing. Unfortunately, conference dining service fell short. Due to food allergies, I requested assistance for each segment of the service and had to ask servers more than once. I was repeatedly being told someone would check, yet no one followed through. One representative eventually responded dismissively, stating that accommodations should have been addressed during registration; therefore there was no guarantee. I explained that I had not registered myself and was unaware of that process. This was disappointing given the otherwise exceptional hospitality. Regardless of registration procedures, guests deserve respectful communication and genuine assistance, especially concerning food allergies. I hope management addresses this with its conference staff. Despite this experience, we would gladly return. The beautiful property, relaxing atmosphere, and overall hospitality make it a wonderful destination with the potential for a truly five-star experience.

Had to go to main desk to ask for the room to be serviced. The phone did not work

Had to go to main desk to ask for the room to be serviced. The phone did not work

Beautiful resort and very helpful staff. Will definitely visit again!

Every encounter I had with the staff was handled professionally and efficiently. They seemed to honestly try to meet or exceed my needs. At the breakfast buffet, Enrique was outstanding.

Make sure you get a room WITHOUT a connecting door. The sound really carries…🙀

Me gusta mucho siempre reservo accesible todo alraredor me encanta

This place is nice but old. Coffee pods in rooms are terrible. Rooms are old and outdated. Bathroom are very old and not high end nor modern. The walls are thin and not well insulated for noice - we could hear everything in the next room and hallway. Expected much more from this place.

i recommend this one - nice rooms with a view of the marina; the bartender was friendly and you get a coupon for a complimentary beverage as part of the resort fee...bathroom had a tub instead of just a shower, too

Outdated. Not sure why it's considered a resort or the resort charge is for. Staff is nice.

This is a beautiful property with various options for dining. The pool is outstanding and the staff is amazing.

Pool and Gym were great

The bar and pool was always the place to be. Also the off site gym facilities were amazing and just a short 5 min walk away

Nice. I would stay again, but longer❣️

Great place very quite and great place to walk around and chill out. The pool was nice with many people enjoying the facilities. Would go again.

We had a great time! Pretty view, comfortable room. Will be back.

Great place to stay

Room is very nice too

The location. The resort IS old, outdated with poor housekeeping staff.

The location. The resort IS old, outdated with poor housekeeping staff.

It was Ok the people at the front desk was great

Na

Was a nice hotel. Enjoyed the balcony & the swimming pool. We got the double queen with balcony x2 with conjoined rooms

Me encantó todo la atención y todo lo recomiendo los restaurantes excelentes y las personas muy amables

Everything was perfect. Beautiful decor and pool.

The balcony was absolutely filthy. It wasn’t even worth paying the extra money for having the room with the balcony because me and my wife would never step foot out there. The bathroom was absolutely atrocious! There was dirt stains at the base of the bathtub. The ceiling water sprinkler was dusty and rusted completely. So bad that if a fire were to break out in the bathroom, I wouldn’t want that thing to turn on at all!!! Lastly, the paint in the bathroom was chipping, and it’s really thick on the wall, so you could tell that whatever the issue was with the wall, if you point it out, they just painted over it. Overall, it’s pretty old and outdated, but I will not compromise on cleanliness. Considering a two- night stay plus the security deposit comes out to about $388. Y’all should be ashamed of yourselves.

Very nice stay. I will definitely stay again.

The pool area is beautiful. The rooms are dated the mattress is old and the linen is old.

The pool area is beautiful. The rooms are dated the mattress is old and the linen is old.

Place is great location to relax. At the time they had some type of events so they took over pool and Parking but over all it’s nice place to stay.

Súper recomendado

The South Shore Lodge is a beautiful place to stay! The views are amazing (our room had the lake view with balcony)! Michael checked us in and he is/was absolutely perfect! Michael is a true asset to this property! Everyone at the front desk was very welcoming. Even if we were just walking to/from our room, they greeted us with a 'hello'! The room was very clean...as was the bathroom! The balcony was fantastic...tho, the outside trim/door could use a good bath probably. We will definitely be staying here again!

needs remodeling

Everything was excellent. Stayed for 2 nights. Rooms were very clean. Great location. Staff was friendly and helpful.

Loved the location and outdoor pool

Liked the hotel. Maybe turning one of the restaurants into another outlet

Size of room. Friendly Staff. Location; Scenery. Buffet, eggs were dry and hard.

Size of room. Friendly Staff. Location; Scenery. Buffet, eggs were dry and hard.

The pool is always lovely

The pool is a pick up bar and the it was a bit skanky. The walls in the rooms are paper thin, and we could hear the loud voices, and profanity from the room beside us.

The pool is always lovely

It was a great stay at SouthShore Harbor.

One of my favorite pools w the bar and food service ! Love it ?? I don’t really like the rooms w no balcony

We had a very midnight check-in by a very courteous and efficient desk clerk. Tired after a long day of moving, we were assigned a 5th floor waterfront room with a balcony (didn’t expect that) near the elevator. What a great view!! Great room too! Will definitely stay here again.

ok at best. Needs maintenance and cleaning overall. Swimup bar and pool are fine. Rooms are a little dated

When you walk in the door this hotel smells so good. Our room was clean. We enjoyed the pool and a walk around the marina. Excellent service! Hotel is located in a safe area. Great place to stay before visiting NASA. The area around pe the hotel is cute with lots of places to eat!

Tv channels and app access is horrible. It rained so we were in the room more than usual. Its 2026 and no access to apps is unacceptable. The bar TVs did not work either. Other than that we love staying.

This was my first stay at this resort and I will definitely come back again! I was especially pleased with the pool and gym amenities and the room had very modern and updated decor, which I loved.

Property was nice and well maintained. And the staff was very helpful.

We stay here everytime we visit family in the area. Great location and relaxed.

Great staff- cabanas are a little overpriced, and hotel is slightly dated. All in all a solid last minute option

Staff friendly and quick check in process. Although, at check-in I was given misleading information about the ac in my room, which was not working in this Texas heat! The entire 11th floor was hot. AC unit very loud blowing sticky warm air. Maintenance came but only to check temp. Nothing else was done. Not even a room change to lower floors that were cooler. Room needs updating. Nice views. Just hot room!

Our favorite place in the Houston area by far!

It is great place for short stay resort time. The staffs are very friendly and always have quick responses to any inquiries. Checking and checkout are amazing fast and easy. The room is clean and equipped well. The only thing I can complain is the elevators which are slow and not enough for busy times.

Balcony very nice, loved the chairs and table. Nice beds, nice set up of the room, spacious, outdoor pool amazing and the bar was reasonable

The only good thing is good in the property is the pool.

I stayed at South Shores and would do it all over again in a heartbeat. My room was excellent. I had a corner room with balcony overlooking the marina and loved waking up each morning and stepping out to see the beautiful scenery. Not to mention to watch the sun set each night. The staff was very helpful and kind. The bartender at the lounge bar was AMAZING! She was the sweetest lady that knew exactly how to make my drinks. Strong just the way I like it. Unfortunately I wanted to go to the bar in pool and swim up but it was closed during my stay. It opened one time and by the time I was ready to go it closed. They shut down to early. It looked absolutely beautiful though. Great affordable price and a trip well fit. I definitely will be going back here! Thank you South Shores!!!

The property bathroom at pool was disgustingly. Was charged an additional 20.28 for a resort fee after the fact.

Room wasn't clean when we arrived (there was a used washcloth hanging on the shower rod). It took 24 hours for the room to cool down to 76 degrees (was about 85 when we arrived), the room wasn't stocked with enough towels or shampoo/conditioner/lotion for our party size, and there was only one bar of soap between the sink and shower (no shower gel). They offered a cot so our teenage sons wouldn't have to share a bed but never brought it to the room. The saving grace was the pool, which was huge, lively, fun, and the poolside bar was reasonably priced with good food and drinks. Maybe we got the last available room on a busy weekend.

AC doesn't work right. Did not cool properly and too much humidity in the room. Everything felt wet. Had several soccer families there and all had AC cooling issues.

Everything about this hotel was nice. The only thing I would say is that the tv's need to be updated to smart tv's. The balconies could use so pressure washer cleaning of some sort. Other than that, awesome hotel

The a/c did not work throughout the entire property. They didnt turn it on until after dark.

The AC wasn’t cooling. This wasn’t relayed at all during check-in.

.Only issue I had. The breakfast. It was horrible!!

The property is showing its age and needs some TLC and maintenance. I still highly recommend it and will stay again.

👍

This is my in town getaway place. I’ve been coming here since 2011 and they haven’t let me down yet. Beautiful property friendly staff and right near the Kemah Boardwalk

Excellent

Overall a beautiful place to stay! We enjoyed all of the amenities and the staff was friendly and helpful. Our only issue was the plumbing we had to move to another room and the plumbing didn’t work that great in there either. Staff was keeping us up to date seemed to be an issue throughout the resort.

Our arrival and check in was very easy - The front desk staff were pleasant and polite. We had a nice room with patio and view of the large marina. We utilized the dining and the large swimming pool and the swim up bar. Had a very relaxing and enjoyable time. Will certainly return when back in the area.

It was nice but not as advertised

Very clean with a balcony view of the marina. Nice swim up bar and nice marina views from the restaurant.

Rooms are starting feeling mustky and not cooling like they use to

The room that i got was facing the marina it was am amazing view, very quiet place.

This was a great place to stay. I recommend it if I visit the Houston area again I most definitely will stay here.

Everything was great.

Good

South Shore Harbour was a nice stay. The hotel room is partially updated but clean and the bed was comfy. The onsite bar is excellent. Service was great as well as the wine selection.

Asegúrese que todo funcione bien y tome fotos de cada mancha en la alfombra o asientos .

Entire property is clean inside and out. Staff is extremely friendly and helpful. Looking forward to staying here again in the future!

Swim up bar was a plus.

Great location. The fitness center was filled with a lot of great equipment. Staff were ok. Despite the elevators and staircases smelling awful, the facility was well maintained.

Nice, safe location and clean hotel with friendly, helpful staff. Very nice pool. I would have given this hotel 5 stars except that the bed was not 5 star quality.

When we stepped off the elevator there was a strong musty smell. When opening our room door it was even worse. Thank goodness we had a balcony so we could open the door and air it out often. Definitely an older hotel. The scenery was nice. Could hear people talking in the hall and they were even trying to be quiet.

Nice place and nice pool. Staff very nice.

Highly recommend, great view. Great staff, great amenities,

Great great room great staff great everything. It was amazing I definitely will be coming back again.

Great place

Top tier always from staff and hotel attendants.

Great

Great pool, great view, great price, balcony is accessible, absolutely will stay again. The only issue we had was the sliding barn door for our bathroom was very stiff a came off by the end of our stay. Being that the room was an accessible room would have been terrible if a person with special needs actually needed it. Otherwise, fantastic experience!

The has very little sunbeds and chairs so get there early to grab some. We were disappointed that the room doesn't come with complementary water in the room. Most hotels we visit it seems to be a standard. Also the aircon on the room is very loud and you cant switch it off. But the rooms are very spaceist.

For some reason the AC in our room wasn't working. The first response was that the new what the problem was, but maintenance would have to come by the next day to flip a switch in the attic. It's middle of summer, going into the hottest month, why wouldn't this already have been done? They did upgrade us to the executive suite, not sure what made it executive other than it had a walk-in shower verses a tub shower, and it had body wash, shampoo, conditioner, and lotion that was wall mounted. Room was the same. Mattress needs to be replaced. Shower knob needs to bevreplaced so water shuts off completely. It was OK, but devour/carpeting was very dated. Customer service was pretty good.

Only one microwave in the Sundry room by the front desk. Maybe put one on each floor by the ice machine? Due to risk of fire is understandable. The pool was nice the lighting and the swim up bar was nice 👌

Bathtub and shower controls not working well ( couldn’t turn water off completely) Dingy looking

Enjoyed the stay, thank you