Hampton Inn & Suites Houston/League City

They didn't skip a beat. Even on thier worst day the were still top notch. I stay here every time I head to Galveston for our cruise.

Very good

I made reservations online and paid at time of reservation, I reserved two rooms. One room was supposed to have a built in shower chair cause I'm not able to stand too long, I didn't get that. The other room was to be a king suite w a sofa and didn't get that, instead got a regular room with one bed but paid for a suite. I will never stay here again.

Great staff just the new front desk agent wasn’t knowledgeable about her work . And they need to replenish the coffee and tea station more often. These are little fix and hotel is really nice overall.

Easy check in friendly staff . Great location clean room.

Early check in was very helpful. Breakfast had a lot of choices and very well staffed. Very clean room and hallways.

I liked the comfort of the bed/bathroom very clean Had a little fridge nice.front desk very nice I had apot right next door to the MdAnderson which was a plus. When I stepped into the room it was a smell very bad iam guessing the carpets,wish didn’t have any carpets that draws dirt,smell,etc The AC was making noise like a plastic was stuck there or something loose,couldn’t sleep well cause of it,and it was close to the bed, so every time AC went on the loud noise kicked in.i was glad stayed there for one night.

I liked the comfort of the bed/bathroom very clean Had a little fridge nice.front desk very nice I had apot right next door to the MdAnderson which was a plus. When I stepped into the room it was a smell very bad iam guessing the carpets,wish didn’t have any carpets that draws dirt,smell,etc The AC was making noise like a plastic was stuck there or something loose,couldn’t sleep well cause of it,and it was close to the bed, so every time AC went on the loud noise kicked in.i was glad stayed there for one night.

Superb

Clean and staff were very attentive and polite. Nothing

Nothing

The was no Kleenex in our room. And when ask for clean towels the response was We don’t exchange towels on your first night.

Second year me and my team mates stay here and it's been great both time very quiet and definitely recommended.

Horrible staff and customer service.

Friendly staff. Comfortable room. Good breakfast and coffee. All was good.

Friendly staff. Comfortable room. Good breakfast and coffee. All was good.

Everything was great

Don’t stay here unless you want cockroaches rooming with you

Clean, friendly. Breakfast was decent as well. Would stay again!

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Superb

Great room- very comfortable

Superb

Great pre-cruise hotel!

Clean room. Good breakfast. Good location off the freeway

Not really!

Always perfect. We stay here once a Month!

Breakfast was good and the entire room, bed sheets, blankets and pillows were good. I will book it again.

Superb

The rooms were spacious and clean. The large showers were a bonus.

Awesome place ! My mom referred me here! I will be back! Love the free breakfast and clean room!

Clean room. Bed was comfortable. Liked pool and hot tub.

Clean

This is my goto hotel prior to cruising out of Galveston. I’ve never had any complaints but this time our room, 318, had a very loud AC unit. It was worst during the night and we didn’t even bother to make a call assuming there was nothing that could be done short of moving us to a different room in the middle of the night. Reported it first thing in the morning though.

When you have a quick trip it is very important that everything go smooth and thankfully we had a great experience! We came in late and left after an early breakfast and everything was great!

Parking is terrible. We are from out of town and unfamiliar with downtown parking. Hotel has no parking for guest unless you pay $60 for valet. When asked where we can park, the valet guys said you can go find parking elsewhere. No recommendations. They acted put out because we didnt want to pay for valet. We parked in a spot to unload our things, no sign in front of us that said pay meter and 3 hour max parking. It was further down from where we parked. We among others doing the same thing got $70 tickets on our cars.

Exceptional

Super super place. STAFF is amazing! Very safe,clean and comfortable. Breakfast great..Edna super personality

Exceptional

Clean and breakfast was great

Super friendly staff and very clean room. The o my thing that keeps from from giving the 5 stars is the very squeaky sofa bed.

Hotel is clean, well maintained. Breakfast is nice

The service was excellent

The service was excellent

Front Desk staff member Sabrina was very helpful & friendly. Our stay was nice!

Great

Very nice facility and excellent hot breakfast . Rooms well maintained and clean.

Enjoyed stay

Extreme humidity in room. Everything was damp. No towels or washcloths in bathroom. Had to walk to front desk to pick them up.

The staff were very pleasant when checking in. The rooms were spacious and cold (we love it that way)! They had a pool that was unfortunately closed because we came in late. The breakfast was decent. Overall enjoyed the experience and will return.

Exceptional

Exceptional

We had a great stay at the Hampton Inn & Suites. The hotel was clean, comfortable, and the staff was friendly and helpful. It’s a great place to stay if you’re going on a cruise. The location made everything easy and convenient, and it was nice having a comfortable place to relax before heading to the ship. We would definitely stay here again for our next cruise and highly recommend it to anyone looking for a good pre-cruise hotel.

The shower drain wasn’t draining, standing water also in the bathroom sink

I dang near ran out each time cause I thought that thing was going to fall . The hotel over all is great, the breakfast is amazing . The ppl and the little pond like water by the property is cute n chill.

Staff were very helpful and the rooms were clean.

Pleasant stay

Clean

I stay here often and everything is smooth and pleasant.

Good breakfast. Very clean and comfy.

Clean

Staff was incredibly supportive, very friendly

I had to wait a while to check in because the clerk was not at the front desk and there were two other people ahead of me. Once checked in, the hotel and room were nice and clean. Breakfast was adequate but the food temperature was not very hot.

Hampton is a clean and friendly property. If I had one suggestion it would be that there isn’t enough light in the room. There are only two shaded lamps, and no overhead. One is on the desk and one on the nightstand. We bought another reading lamp at target (we were there for a week) in order to read and put together a puzzle on the desk.

Check in was easy but did not recognize me as Hilton Honor member. When I mentioned that I was, I did not receive the welcome complimentary water bottles which other Hamptons practice or the welcome message on the TV screen in the room. Staff was friendly and professional. Room was clean and comfortable. Bathroom had plenty of clean towels, soap & other extras. The breakfast was standard waffle bar, cold & hot food, juice & coffee. The property is located in a very busy section of League City and very close to UTMB Medical facilities (within walking distance). A wide variety of restaurants and shopping is nearby & convenient.

We loved this hotel!! We stayed for 2 days. The hotel itself was very clean! The staff were very helpful and were very friendly. The breakfast was delicious and the pool was clean and refreshing!! The room was very clean and lovely looking. 5/5

Very impressed with the well maintained hotel, super clean.

Room not enough towels for three guest, requested for some did not receive them. Had to pick up a desk. Trash was not taken out. Ice bucket full of water from previous guest usage.

My sheets had long black hair on them we needed more towels they only had pool towels no face towels the air conditioner was going off and on around about 3 am I think it was on a timer .

Great hotel. No issues. Great breakfast.

The staff was welcoming and the hotel was very clean and comfortable!

We will be back!!!

Is it the Ritz Carlton? No, but everything was clean, friendly staff, and continental breakfast was great. Perfect spot to stay the night before we left for our cruise in Galveston.

Horrible breakfast, out dated room, in desperate need of upgraded furniture. Poorly done update of fixtures.

Everything went smoothly.

The larger than life ducks that walk the property are a turn off. They were in the driveway in front of hotel. The breakfast wasn’t all that good. Also, the cook was rather rude when my granddaughter left the cover open on the bacon. She had the nerve to tell me.. I’m sorry but isn’t that your job to close the cover to the bacon. She also was soliciting for tips… Front desk staff was discussing a guest who had a bad experience and I could hear them from the dining area. That discussion was inappropriate within ear range of other guests. I won’t stay there again..

Very nice and polite desk worker!

We stayed here in a suite before leaving for a cruise. The property was fairly clean, our room was spacious, but we asked for a rollaway bed which was delivered before arrival. To say the rollaway bed was awful is an understatement. We have a 17 yr old girl and 15 yr old boy and them sleeping together would be strange and uncomfortable for them which is why we asked for the rollaway. First, the mattress had a huge stain which was completely unacceptable, and all you could feel was springs, there was no cushion at all leaving it unusable. We asked for 2 extra blankets for my kids since they sleep cold, but they told us they were out of blankets, how does an hotel run out of blankets??? Also, they never delivered a pillow for the rollaway. Due to that being unusable our 17 year old daughter had to sleep between my husband and I on the king bed. It made for a very very long night. We are very loyal to Hamptons, but If you are considering staying here, think twice if you think a rollaway would help your sleeping situation and bring extra blankets because you won’t get those either.

Great location to the outlets and carnival cruise terminal. Awesome staff. Breakfast was amazing. Overall satisfaction.

We enjoyed all in here.

The breakfast was amazing! The staff were very helpful!

Hotel is clean just a bit outdated

First time to stay at this hotel; normally stay downtown as my husband has his appointments at the MD Anderson Holcomb location. Very friendly staff, gave excellent suggestions for dinner. If our next appointments are in League City, we will definitely be staying at this hotel.

I’m fighting cancer and flew into town early for my appointments. Edna let me check in early so I could rest. That meant so much to me and gave me the rest I needed

Staff was nice Breakfast was good Parking was good

Great!

There were mites in the bed! Breakfast was minimal! Not a good experience

Great overnight stay, only negative was breakfast offered, not very appealing.

Very clean and modern property with excellent customer service and amenities. My room was very clean and spacious. Highly recommend this property. Great price also!

Room was clean breakfast was great.

Room was clean.

Lovely hotel in a great location. Walmart and restaurants all within a few minutes drive. Rooms lovely and clean, with very reasonably priced laundry. Breakfast was nice, it would have been good if there was some more hot options. Lots of parking and a nice pool to chill at. Staff were very helpful and also very welcoming.

The only thing that I can complain about is the loud ac unit. Everything else was above par. One of the cleanest hotels I’ve stayed in.

Todo

Everything excellent

It was a wonderful property

This was the best bed we have ever had at a hotel! Not too soft, definitely not firm…and the breakfast! Amazing buffet and choices. Very clean!

The Parking was good and never any issue when arriving back every evening. Hampton Inn And Suites in League City Deserve a Five Star Rating.

Friendly, safe, clean and good breakfast

The hotel was very clean and staff was very helpful. The hotel was very convenient to anything you need. The coffee was available 24/7 and was excellent

We had adjoining rooms. The one room was handicapped accessible and was very large and spacious. The other room had two queens and was very small.

At 5 AM the air-conditioning started making a racket and it was difficult, but not impossible to sleep through when I let the front desk know through text as a Hilton honors member. They apologized and let me know they would have someone from maintenance look at it after we checked out. Also, they look to be one stain on the chair that was in the corner by the window and it also looked like there was a stain right after the tile transition to the carpet in the bedroom from a iron like potentially a hot iron.

Good stay! The staff was really nice and friendly!

Breakfast ball was good, but they need to change up on the bananas and apples, regular pancake batter and bacon more often

Everything was excellent and comfortable.

Staff was helpful and pleasant

Would stay here again

Clean & easy location to stay the night before cruising out of Galveston

Manager was great and appreciated the advice on breakfast appliances.

Nice big rooms.

Freely staff

Great communication with guests

Very friendly employees that were always smiling. Our room was comfortable and very clean. The hotel was very quiet so we were able to rest without loud people in hallways and in the pool.

Great

Clean room 👌

Breakfast was plentiful and tasty.

Did not eat breakfast

Breakfast is nice and hot. They covered a good selection of bread and protein. Hot Coffee, juice and milk. Front desk is very friendly. The fitness room has a good cover of equipments for workout, weights, treadmill, elliptical and peloton bike.

Great

La chambre est spacieuse et propre. Nous avons utilisé la machine à laver et c’était parfait. Le petit déjeuner est correct et du même niveau que d’autres chaines d’hôtels. Le personnel à l’accueil était très bien. Seul bémol l’insonorisation des chambres. On entendait un peu trop la personne marché dans la chambre au dessus de la notre.