WoodSpring Suites Houston La Porte

The room smell like cigarettes and it stated it was non smoking hotel and the night we got there it was bad that I couldn’t stay there even a bug came out of the ac vent. I had to asked for refund they just charged me the first night even though I didn’t stayed there which I should’ve got a full refund for all the nights. Please take this as consideration for me getting the first night rerun since I didn’t stayed there.

Any questions I had, she was able to answer. She was very helpful with trying to find my shoes that I thought I left in our room. (They were in the car) I will definitely be returning if needing to stay at a hotel in the La Porte area!

Very good

Very good

Nice stay for the price! Staff was friendly

Exceptional

The walls in the room had mucus all over the walls. It was dirty, leaking water from the sink, the toilet had tissue paper in there as if somone just used the rr before I went it. It was disgusting. I will never recommend this place to anyone. The staff was nice and did what they could and I appreciate it that... however I will never come back to this location.

Exceptional

Location Parking

Location Parking

Bad

Maybe put a recliner or more comfortable chair

Location- manager helped with giving me my package from Amazon early because of my flight Maybe put a recliner or more comfortable chair

Overall it was a great place to stay for the weekend, we will be back.

The hotel needs some updating

Worst atmosphere. Lift keys were broken. Room was smelling. Bathroom not cleaned. It was a worst experience.

Disappointing

Was a nice place for the price

Terrible property we don’t recognize me all hotel like this hotel again

Nothing. Smelly, old & rough towels.

Nothing. Smelly, old & rough towels.

It was not maintained well

Everything. It's a live in motel for homeless people ?

Nothing Everything. It's a live in motel for homeless people

It was adequate but we had to buy tissues.

They don’t allowed check in after 12pm

They don’t allowed check in after 12pm

Clean room, clean facility

Exceptional

Pleasant

Run down

Location Run down

Lok

So so

Ok for the price

I was rushed to leave in the morning I’m a Member since 2009 and it’s a shame 😢

There’s roaches all over the room!

One of the worst experience, room having lot of cockroaches, not good for family. and Pet fees they mentioned $5 but they took $50,

room was gross

The location was another big plus. It was conveniently situated near restaurants, shops, and local attractions, making it easy to get around without much hassle. In conclusion, I would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay. The friendly staff, clean rooms, and great location make it a solid choice, and I would happily stay here again.

Parking was good no equipment to cook with but the stay and staff was so amazing it didn’t matter it was a crazy weekend with spring break going on but I did not notice they kept the noise down the place clean I just moved from Ohio and that was my first place I stayed and I’m glad I moved to Houston if everyone is as pleasant s the staff was. Thank you so much

Place looked and smelled dirty, some kind of stain on the ceiling in the bathroom and something I’m not sure in the elevator was there when I checked in at midnight and was still there at 9am when I checked out, no person to talk to when u check out they have a metal roll down door that’s closed, very strange so I heard people talking so I slid my card under the metal door and left

No working toilet.

Yes

We found two roaches in our room after we checked in. We went to the front desk and no one was there. We contacted Expedia to ask for a refund for that night and the next night that we had booked. Expedia said they spoke to an employee there named Drew who wasn’t authorized to give a refund. We then left and had to find another hotel around midnight. When we reached back out during the day, they said they would not give us a refund.

Hotel muy mal estado elevador huele a puros orines, el cuarto con cucarachas, la cama olia a pura humedad , tina con hongos por la humedad el baño olia a cañeria cucaracha en la cama y en la estufa de la cocina y todavia se negaron a darme un rembolso y no solo eso me cambiaron de habitavion y tambien tenia cucarachas. Cuando solicite mi cambio argumentaron que la vucaracha yo podia traerla en mi maleta.

Very disgusting. Do not recommend! There was yellow and brown stains on the sheets. There was homeless people hanginging out front the hotel 24/7 bugging people on the way in. The entire hotel stinks with all different types of weird smells.

Everything was how it was suppose to be

Saturday morning found out shower head sends water to top of ceiling and all over floor. The commode if you didn’t pull up handle after it would keep running in fact it was running when we entered the first time. Lots of wasted water House keepers should noticed both toilet and tub if they cleaned them Room was spotless though. We left room door keys on the table next to TV

I would never stay again even if it was offered for free. I am at a lost how this place is rate 7.0. Sheet was dirty, the bathroom didn’t even have a soap bar I had to call to get one, the WiFi was crap and I can go on and on

There was a lot of people outside the building smoking. Didn't feel safe at times. There was 5 police there at one point. The smell of Marijuana was very noticeable.

Just the most basic living conditions.

Everything was great until we had to buy cooking utensils that were supposed to be included and towels because they ran out of towels after the first night and said they wouldn't have anymore until Monday because they were under staffed. What if I didn't have any extra money?

Good nice

We weren't allowed to check in. He said it was canceled but charged fee. My link did not have time restrictions.

There was a giant coach roach crawling across floor as soon as we walked in. The wall by air needs replacing seems to have water damage and smells some

Good staff

Food and crumbs all over the floor. Sheets covered in stains and hair.

No one was at the front desk to actually check me in. I’ll be refunding via my credit card since no one bothered to give me the thing I payed for.

Tv didn’t work, toilet didn’t flush, sheets didn’t smell clean, tub was dirty towels didn’t smell clean, elevator stunk, vending machine didn’t work

Great hotel

Very loud but i loved the area

It was nice and clean but the lights did not work in the bathroom

Muy buen servicio

We had a pretty good stay.

.

unprofessional & negligent. and now trying to deny my review that way, no one can see it is absurd. I didn’t mention anything personal. I told the truth.

Send a good location

Front desk was very dismissive and just had headphones in the entire time.

Food

Quiet with access to lots of restaurants

When we first walked into the room, we could smell smoke and it seem like guests normally smoke in this room. My daughter has asthma and cannot stay in a room with cigarette smoke. We were only in the room about five minutes and we saw cockroaches. Needless to say, we left and checked into another hotel

Worst place I’ve stayed at smelt like hard boiled egg and cockroaches everywhere!! I couldn’t emphasize enough how much to avoid this place!!

Nice location

Clean. Plenty of parking. Washers and dryers look great. Will be using this place for all my work trips

Sheets were dirty, very bad! Service was awful, hall ways stank, everything about it was dirty! Do not go!

Poo in the toilet nasty

I was ok

Didn’t realize this was an extended stay hotel when we booked. We always call the hotel when we know we will be arriving much later than check in time. When we called this hotel, front office told us, we needed to arrive before they closed @ 10 pm. 🤔 When we arrived we understood why they closed, this hotel is more of an extended stay place. Which is why they probably don’t clean the rooms that often. Our room had hair in the bathtub, toilet was dirty like someone had just used it. Bed and the rest of the room was okay, looked old and well lived in. Second room smelled nasty. The front desk person couldn’t even go in to inspect because as soon as he opened the door he smelled it. We we given another room , which was okay.

The room was out of date. No shampoo, conditioner, or lotion. It was some bar soap in the bathroom already open and used. Th hotel did not smell pleasant it had an odor.

As soon as you walk in to the hallway to go to your room it smells so strongly of cigarettes and pet urine. I had to double wash my clothes once I got home to get the smell off of them. The smell it so strong it gave me a migraine my whole time staying there.

Gor me on the 1st floor.

It was a wonderful experience

It was horrible from start to finish. The person checking me in was very rude and made me feel uncomfortable being there. He was telling me how I was causing a problem by checking in after midnight. Somehow my quoted price I confirmed on hotels.com went up $70 while checking in. Very uncomfortable experience while I was checking in alone. The room smelled like smoke and piss mixed together. There were roaches all over the whole stay. The towels had stains on them. The drawers in the dressers were dirty. The freeze and fridge smelled like rotten fish. I wouldn’t wish this place on my worst enemy.

I’ve been staying at this property for work for at least a year when I’m in town. The price is good but the behavior amongst guests and staff is on decline. One week there was lots of noise which sounded like a guest playing ball with their pet past midnight. Another case the alarm went off after midnight so I tried to extend my checkout to catch up on missed sleep and staff was rude when I woke up to pack and leave. I’ll just stay somewhere else.

As noted above.

Highly do not recommend 2nd floor

Highly recommend not staying… from the warm water that don’t get hot, to the fact they won’t even clean the elevator floor daily of trash

The room was very basic but I had hot water for showers, a comfortable bed and the room was clean. For the price I give it five stars.

Needs bfast

It’s trash

Bro y’all need at least an ice machine!!! There no breakfast or gym. Rooms are cheap asf but don’t think about getting someone to the desk about 6:00am, homie came out wit an attitude. Other guy complained about my motorcycle noise… I’d recommend it tho

I have been trying to get ahold of the property since my stay because an item was left behind.

I like the weekly price, what i don’t like was the thin wall of the room, you can hear the whole conversation of your neighbors, the mattress is loud (squeaky sound every time you move and mattress is over used)

It was a good basic hotel.

I love coming here. Good price and friendly customer service.

Was in town for an autograph show. Hotel was just a few miles from my destination, had great restaurants local and close to a few shopping centers

Waited 15 minutes to check in for the clerk to finish his smoke break!

Good location

They don't clean the room each day. It's an older hotel. No frills motel.

Amazing peaceful place to stay

The a/c doesn’t work properly. That is hard to get past.

There was a smell in the pillow cases were yellow..house keeping did a bad job there was a chicken bone on the floor

Everything was great. Needs a pool

Stayed with family for a week and overall the stay was good. Especially the front desk - Jessie was good and helpful. The cleaning staff is friendly and nice. Only issue is Wi-Fi was very sloppy :( overall good stay.

Make sure you have an employee or a back up at front desk at all times to greet it's customers

Awful. I couldnt even check in bc no one showed up.

Reservations were made online via app and my card was not to be charged until I got there, at which time I was planning to pay with a different card. However, upon arrival the guy told me that my reservations had been cancelled because they tried to charge the card and it did not go through. So the rates went up AND I was told they no longer had my room available.

guests are a little anxious to get on/off the elevator. Elevator is a bit slow. would be nice to to have people NOT hovering over the door. cleaning is done once every two weeks. Once you get used to the regulars its not too bad. some people are so nosey so set your boundaries early.

Good stay

And, drugs being sold in the parking lot. There was NEVER a manager around.. I had to search all over for her..

Good condition

Ffddd

Clean nice stay

Had to stay a night in La Porte and I choose This hotel due to location. Great location with plenty of restaurants within walking distance. Check in was not too friendly nor too rude. Customer service was not there.

It was clean. Basic. No frills, no shampoo, no cooking utensil to use in the kitchenette, and not a lamp insight. Reminds me of a fishing camp. A/C did not work well so it was pretty warm through out the night but it came in at a good price and you really do get what you pay for...

Parking close to front. Quiet on 3rd floor.

The room door did not lock making me feel unsafe. The Wi-Fi was spotty and so was the tv signal.

I drove down from Dallas, arrived to the hotel around 5 and checked in, when the lady at front desk gave me my room key, I went to evacuate my room as I do with all my hotel stays. The room (303) looked fine until I got to the bathroom and the toilet had fecal matter all over the toilet lid. I went back to the office and let her know and she gave me another room (305) that room was just a little better than the first room. This room (305) smelled like mold and mildew, after about 3 hrs of being there the smoke alarm in my room went off, the guy at the front desk called my room and alerted me that he was getting a fire alarm notification at the front desk, he asked me if I was smoking or cooking, I told him “ I don’t smoke nor was I cooking” after about a minute of me fanning the smoke alarm it stopped. Then on Monday afternoon I get back to my to find out that house keeping hadn’t been to my room, because my bed wasn’t made nor was there fresh towels in the bathroom, I called the front desk to see what was going on, then the guy at the front desk asked me to bring my dirty towels to the office. I shouldn’t have to do their job. Over all I will not stay at this hotel ever again. Also I have never seen a hotel that didn’t have a ice machine.

friendly staff