Days Inn by Wyndham Kemah

The way the staff handled the situation of the problems with the people above us The hot tub was broken and the people above us was being loud and jumping up and down plus just making noise all night had to complain to the staff multiple times.

Close to my friends house On one way street

Nice clean and cold Room service took my phone charger then lied about till I ask for corporate number

I loved the fact that this location was very clean. The rooms were very nice. The door for the bathroom was blocking the bathtub when opened.

The location is convenient to my work activities and has all the basics that I find useful when in that area.

Very dirty, bed bug stains, baseboard filthy,

Nothing Booked 2 weeks in advance for anniversary and got there to be told they overbooked and they canceled our reservation.

Good

Just average. Parking lot had broken glass. Vending machines on 2nd floor didn't work. Room was clean, but smelled like mold. Visible mold above mirror in bathroom.

It was very reasonably priced and very close to everything,. The breakfast is very simple we don’t even eat there (no eggs, no fruit and no juices) but it was okay over all it balanced out for me

Breakfast choices were poor. No yogurt or juices.

Breakfast choices were poor. No yogurt or juices.

Mío bin

It was convenient to the boardwalk I found a dirty diaper in my room and the hallways and elevator were dirty.

It was convenient to the boardwalk I found a dirty diaper in my room and the hallways and elevator were dirty.

Walls messed up, chair broken, no basic soap and shampoo in room. Very very basic

The beds were comfortable. Noise from neighbor TV too loud for 12 hours straight, it was reported at 1130pm but staff did not take care of problem. No extra toilet paper, no soap or shower toiletries provided. Outside the motel was strong smell of sewage. Location was convenient to shopping and Kemah Boardwalk. All stated above

The beds were comfortable. Noise from neighbor TV too loud for 12 hours straight, it was reported at 1130pm but staff did not take care of problem. No extra toilet paper, no soap or shower toiletries provided. Outside the motel was strong smell of sewage. Location was convenient to shopping and Kemah Boardwalk. All stated above

A couple of friends and I booked this hotel because it was only 6 minutes from a bar that we went to for my friend’s birthday. I was in room 208 and coincidentally my friend was in room 206. My friend confused my room with hers and opened my door with her key. I then scanned my key to her room and it also opened. We went downstairs to report what happened and the person at the desk took it nonchalantly. He said he will report the issue but that everything was ok. Mind you, I was there by myself. I didn’t feel safe not knowing if any other key could also open my door. The attendant ended up giving us a new set of keys. However, when we went upstairs to try them again, both key opened each other’s doors. This really needs to be fixed because it’s a safety issue not “JUST A GLITCH “.

Very good

The key cards wouldn't work, desk person had use the master key to open door, So I couldn't leave the room unless keep the door propped open, toilet seat was loose, bad water pressure in the shower, TV remotes need to do batteries you had to stand in front of the TV or them to work. I asked for another room and the person said there was none available.. I will not be staying there again..

The bed, itself, was comfortable. The shampoo and soap was high quality. Mismatched bedding, frayed until holes formed in wash clothes. Poor quality breakfast.

The bed, itself, was comfortable. The shampoo and soap was high quality. Mismatched bedding, frayed until holes formed in wash clothes. Poor quality breakfast.

The pictures look way nicer than what the hotel actually is. When you walk in, there’s an old water smell in the hotel and rooms. The price was affordable but it’s not a hotel I’ll book again.

The breakfast was appalling at all Everything

The breakfast was appalling at all Everything

Very good

Exceptional

The room was clean, the staff was very nice, I will stay there again, when I go back to Kemah, Texas

Very clean and very comfortable bed…… excellent coffee too….

The toilet did not flush at all. When I alerted the staff, I was told that nothing can be done when maintenance is not here. Then the next day I was told no one can help still. There was also no manager on site and the staff refused to contact him or allow me to.

The service was good, and everything was generally good. The towels and bed covers were a bit thin. We could hear the TV in the next room in the middle of the night.

Room was clean. Plenty of parking. It’s an older property. The first floor was sort of humid due to the indoor pool, but otherwise it was a decent place to stay the night. Bed was clean and comfortable.

I bedsheets were clean as well the bathroom and I loved that. I didn’t liked that the a/c was making so much noise all night long.

This property had so many issues. The room was musty. The shower was so slick and a shelf had fallen off and left just the caulking. The outlet in the bathroom was coming out of the wall. Glad we only stayed one night.

Clean lobby and setting room.

The tv did not work. Went to call the front desk and the phone did not work. Went down to the front desk and told the desk clerk. The desk clerk came to the room to show me how to use it and realized the HDMI cable was not working. He said he didnt have another one and couldn't do anything about it. Well we had our grandkids with us and they wanted to watch tv, couldn't. Then wake up for the free continental breakfast and there was cereal, one bag of muffins and a waffle machine. Very disappointing stay. Would not recommend.

Pool facility was too hot to enter inside. Couldn't have access to it.

This place was very dirty, the staff unaccommodating, noisy neighbors, cockroachs running around, and the fire detector had been ripped off the wall.

Everything was good

Na

I booked a 3 queen bedroom and on arrival the kitchen counters were very dirty. I had to buy my own cleaning supplies to make sure my kids wouldn't touch any of the mess they left behind. Then there was 2 microwaves, 1 did not turn on and the other worked, but it was burned. I was attempting to warm my baby's bottle up in there and I had to throw out the milk bc of how burned it smelled. To top it off one tv had no power was so ever. I even ended up finding trash behind the beds. I wanted to get ice for our drinks and the ice buck looks like it been in that same room for months! It was dirty! I do not recommend this hotel for vacations at all.

Property was great for the short time that I was there.

Room was clean, but the hotel is old and dated. It worked for our one night stop and last minute booking.

The staff can not help you changing bill to coins if you want to use the laundry machines.

Moved up to new room 317. Someone turned the A/C all the way off. It was hot and took hours to cool down. Went to dinner while it cooled the room. It was okay when we got back from Boardwalk. Changing tv channel took 2 remotes with no instructions. Figured it out eventually. IT GETS WORSE. Toured the area of Alvin/Pearland next day, came back that evening. In the bathroom, I killed a cockroach. Before I could tell wife she called me. She had pulled back the covers on the bed and a cockroach was running across the bed. I have a video before she killed it. I called Expedia and got no live person. It was late so wife wrapped herself in a personal blanket and tried to get some sleep. I lay on the bed in t-shirt and shorts and we tried to get some sleep. It was hard to do that when you are afraid a roach will run across your body when you are asleep. At 6:30 a.m. I started calling Expedia. Was told hotel mgr only comes in 1 day a week. Nottoda

Room only had towels...no hand soap or any other normal items in a hotel room. Carpet was old worn and stained...same with the furniture and cabinets. I asked the staff for help with the missing items, but did not receive anything. Coffee maker was missing the tray that holds the grounds, so could not make coffee even if I had coffee ground packs. Checking out, the front desk had a sign "Back in 5 minutes"...25 minutes later, no one was at the counter, so just left the key on the counter and left. Worst hotel I have ever stayed in.

Good

The bed was very comfortable and the room was spacious and the refrigerator worked great but we woke up and there were multiple roaches on the side tables and in the bathroom. Waited a long time to be able to check in because nobody was at the desk.

It was a great place, very clean and great staff very helpful.

The room was clean and the bed was comfortable but the front area needs some cleaning.

Nice property

There is major road construction going on right outside the front of the hotel. It was very difficult to get to the hotel. I asked the staff at the front desk if there was a better way and the girl there said she had no idea. Really?

Good room

Great

I’ve stayed at this location several times over the past few years, because it is close by to my work area. This time there appeared to be a change in staff and management and the overall experience wasn’t the same. Nothing bad, just different seem as friendly as before.

Swimming pool water too much cold, my kids couldn’t get in there. The service was good, we liked that.

Three cockroaches. THREE. Which means there are much more considering these three were just on the walls and ceiling.

I stayed Mon-Wed and it was a very quiet stay. Check in was easy with the link to answer questions ahead of time. Construction in front of the hotel was going on so getting to it is a little tougher than normal. Breakfast was subpar with no protein options, just carbs with waffles, cold cereal and fruit. Hotel room was clean and spacious (kitchenette).

The room was clean. Staff was pleasant. Beds are super comfy.

Parking great. Room not very clean

Pool id not heated likr a ice berg

Great parking, clean room, great location

Parking was great, didn't use the laundry room

When we went to check-in room was not even available. There was no one to even clean them at the time. And didn't know if someone was going to clean them up at all pretty much was told, I have to cancel your room knowing that I had booked weeks into it. Poor staff poor service left unhappy

Air conditioner made a loud and clanky noise all night, and we found toilet paper in the bed, like the bed sheets were not changed. The guy at the front counter acted like he wanted to be anywhere else than his job. Received a message to do a check in process, so I did. Then got to the hotel and had to do the same process.

Everything was 100 percent go

Microwave didn't work breakfast was a joke. Room had a smell to it. Brewed coffee to try to cover it

We had a great experience

Didn't eat breakfast not worth it

Bed super comfy. Pillows could use attention. Super clean room and common areas. Great location.

The breakfast had waffles and cereal. The outside of the building had ripped window screens. The pool was not heated. The hot tub had water but not hot. The stadf was friendly. The property was clean for the aged building

Everything was great!

The staff was friendly and helpful. The room was clean but noisy. The amenities were good.

Room was great...

Very clean, excellent staff, comfortable beds

Everything was perfect

Room a little moldy smelling but clean

Friendly staff. Clean rooms. Nice pillows. Beds are extremely hard and uncomfortable, didn't get much sleep.

Very clean place with friendly staff

The room was clean, staff helpful

room was clean, bed was comfortable.

Friendly staff. Rooms was nice and clean.

Clean and friendly

Fine

Room was in good condition and the hotel clerk was very kind. The pool and hot tub were ice cold but still fun to swim in.

The front desk staff was kind and accommodating!

Staff a tad difficult.

Did not use the laundry room. The reception was exceptionally friendly and helpful even giving me a box of tissues for mother.

Room spotless

Room was clean and comfortable.

All good!!

Yup

The rooms are quiet and clean

Our hotel check in was very easy, Happy was the nick name of the gentleman that checked us in and he was awesome starting our stay on a good vibe.

We always had clean laundry and the parking lot was lighted very well. very safe place to stay.

Good

Parking was great. Room was clean. Breakfast was great.

Pleasant environment

Good for a one night stay

Great location

Nice place

Roach in bathroom. Run down property. Poor part of town. Right on freeway. Poorly lit area. Did not feel safe. Sad breakfast options.

Hotel smelled weird. Sraff sitting talking having a gatter at breakfast area. Super rude cleaning people. Got in the bedroom the smell was even worse. Everything really old and broken. The tube was completely nasty. We sat a little to wait the rain stop for us to go to boardwalk. We had to.open the windows because of the smell. My 3 years old baby started etching and my husband found bed bugs. We didn't spend the night. Packed back and went home to have shower. No way would use that bathroom

Happy always makes us feel welcomed! This is our go to place when we come to Kemah! We will be back again soon.

Property was very clean with convenient parking.

The room smelled mildew or mold in the air. Only one lamp light worked and the bathroom light. There was a gross spill on the carpet. The table was burnt. The chair arm was broken & dangerous. There was hair in the shower. The toilet seat wasn't stable to the point our son sat down and almost fell. The hot tub doesn't work and the pool is to cold and full of chlorine. So much it made my youngest throw up from the smell. When i told them, the manager told me he would get me a bucket and mop so i could clean it. I asked for paper towels because i couldn't find any in the bathroom. Thats what i cleaned it with. When we where checking out he was nonchalant. Horrible totally playing more to get something way better. Every time we came to kemah for the past 16years we had stayed there. Never again!

.

Just older hotel,,, but. Room was nice

Safe clean smelling good

Very clean room and bathroom. I don’t usually do hotel room review but this time is different. I enjoy that the has a relaxing vibe, no weird smell and the bathroom is well lit and clean.

Thanks 👍👍

Indoor pool was freezing with no way of heating.

Terrible terrible service by the so called “manager”. Had my reservation of 3 rooms done a week in advance with no problem on the app. On the day of very early in the morning I get a call from a man (very heavy English accent) saying he cancelled my reservation because my cc declined. I said there was no reason for my cc to decline however why he would be running my cc if we are not even there. He was very rude and talking over me the whole time saying he didn’t know and it was not his problem and if wanted rooms we would pay higher price. I tried to get a reasonable reason out of him but he was just talking over me and repeating it was not his problem. I ask to speak to the manager or someone else and he refused saying no one will help me anymore then he disconnected the call. After that I started reading the reviews and saw where many many people had complained about bad, rude service from the front desk people. I called back and I said I should of read the reviews before reserving at this hotel and he simply said I don’t care and disconnected the call for the second time. I DO NOT RECOMMEND this hotel at all. READ THE REVIEWS and you’ll find out why.

Excellent for the price and distance to kemah. Only complaint is there were Roachs.

I would not recommend

Easy to get to from Kemah

Happy at the front desk is awesome!

I came for a stay of one night with my wife and kids , the guy at the counter was nice and tried to help . The room had strange smell and the sheets had strange stains. The bath had stains too. kitchen facilities were old and dirty. I went out with my family to grab something to eat and when we came back my kids saw a cockroach on the pillow. That was it. We grabbed our things and got the f$%@ out of there.

Our room was clean and seemed to be updated recently. The only exception was a small hole in the bathroom door and the missing towel holder. For breakfast, there were not many choices and there was only 1 wafflemaker. We had to wait in a line. It was not working properly so waffles were not done on the inside. “Happy” at the front desk was very kind and reported this for us.