Super 8 by Wyndham Irving DFW Airport/South

I stayed here for one night due to a canceled flight. The hotel itself is standard for this type of property, and the front desk staff were very friendly and welcoming. However, the reason I am writing this review is because of an incident during breakfast (which is a standard continental setup located right off the main lobby lounge). While I was eating, a staff member (I believe a cleaning employee wearing sunglasses) approached me and accused me of taking her peach yogurt. It was an extremely bizarre, uncomfortable, and unprofessional situation—something I have never experienced at any hotel before. I am sharing this here so management and future guests are aware.

Peaceful and location was great. Free Shuttle to and from airport was awesome.

Newly renovated

Nil

Great place to stay. Quiet, safe and peaceful

breakfast could be better

breakfast could be better

Na

Liz was awesome, so sweet and patient. GIVE HER A RAISE!

Liz was awesome, so sweet and patient. GIVE HER A RAISE!

See my other review. Explains everything.

See my other review. Explains everything.

If you are on a budget it’s an ok stay. The air conditioner works but it was noisy. The roon had a funky smell. The property is outdated and tired looking. You have to unexpectedly pay a 50 dollar security deposit. Won’t be staying there ever again. The only good thing about this hotel is the front desk people and shuttle driver.

No coffee in the room

Worst customer service ever experienced with a pinch of profiling. The black lady at the from desk who worked on Friday 10/09/26 should be no where near customer service. Her rudeness, meanness, and condescending behavior was next to none, Even to the point of asking inappropriate questions pertaining a person's status, even if it was not intentional, we felt offended by the question, but she denied to see the point.Perception is reality unfortunately and has to be taken into account when dealing with customers.Just because she saw 6 black/ African boys trying to make reservations made her just a mean person towards us. As a matter of fact the players who had come in town for a 2 day soccer tournament ended up staying just 1 night out off the 2 i paid/reserved for them. Not just saying. With my job, I deal with customers on daily basses, and literally speaking, that is the worst I have seen. To the point of threatening to call 911 on me if it was not for another guest there. The poor behavior had started earlier in the day when I had questions/ concerns about the reservation and she just sounded angry and mean on the phone, so I decided to go in person think I will better explain myself, but unfortunately that turned out to be a bad idea.

Worst customer service ever experienced with a pinch of profiling. The black lady at the from desk who worked on Friday 10/09/26 should be no where near customer service. Her rudeness, meanness, and condescending behavior was next to none, Even to the point of asking inappropriate questions pertaining a person's status, even if it was not intentional, we felt offended by the question, but she denied to see the point.Perception is reality unfortunately and has to be taken into account when dealing with customers.Just because she saw 6 black/ African boys trying to make reservations made her just a mean person towards us. As a matter of fact the players who had come in town for a 2 day soccer tournament ended up staying just 1 night out off the 2 i paid/reserved for them. Not just saying. With my job, I deal with customers on daily basses, and literally speaking, that is the worst I have seen. To the point of threatening to call 911 on me if it was not for another guest there. The poor behavior had started earlier in the day when I had questions/ concerns about the reservation and she just sounded angry and mean on the phone, so I decided to go in person think I will better explain myself, but unfortunately that turned out to be a bad idea.

The renovation was cheaply done. Paint job was messy, tv not centered, doors were not replaced so they looked shabby.

The renovation was cheaply done. Paint job was messy, tv not centered, doors were not replaced so they looked shabby.

Na ok

Receptionist

Rooms are great N/A

Rooms are great N/A

Recently remodeled Location to airport

Recently remodeled Location to airport

Cooler in the lobby compared to North side of super 8.. Nothing....All staffs are really nice....will come again

The hallways were clean and the lady at the front desk was cool its the owner.hes rude we checked in the floor was dirty w melted candle wax.my bed sheets were dirty he had to replace the sheets atleast 5 times and each time were stained bad looked like tire marks exc !! Its construction on one side of the hotel look like they were fixing my kids said they seem him pulling the sheets from there.he then got frustrated with us n told us take the dirty sheets because he did wash them regardless of large stains or I can leave,when u make a req to accommodate whats already suppose to be clean idk if she is his mom or wife but she pulls him to the back and yells at him.the room phone did not work.seat and chair was beat up and stained even the mattress they also accept service animals and pets but make u take them with you each time you leave out your room.so if u need time away to eat,work exc without the dog u cant major inconvenience its good for a night or two but a long stay no

The staff was very nice and helpful.

Muy limpia

I didn’t get my security deposit back .

This time around everything was impeccable and things went smoothly.

Property was clean and everything else worked fine. Nice continental breakfast from 6 to 9. Elevator worked fine. Reception personnel were very nice and helpful. Cleaning service was excellent: towels and room linens very clean.

👍

We were not able to get to the hotel until the next morning and we were allowed to take a nap and shower before taking our plane. Everyone was super nice.

I never got my refund this is a terrible service and my last time using expedia, I been client for years, But I’m done with expedia and hotel policies

Breakfast was good. The coffee was not good. It tasted burnt

Clean room

The room was nice and had a coffee maker and a refrigerator. I waited for the shuttle for an hour and called the hotel and found out you needed to call to be picked up and eventually got there in another hour. Nowhere was it mentioned that you needed to do that. Other than that I enjoyed my stay and the staff were very friendly and helpful.

Rooms are small, beds have spring mattress. I stayed for 3 nights and there was no room cleaning dueing my stay which was a disappointment. Room also didnt had any microwave or smal fridge. It was very basic. They also dont provide sufficient toiletries. Hotel serves breakfast, its basic but worth the price of rooms. In breakfast, thry had banana, 2 types of breads which can be tosted, muffins, pancakes and coffee/tea. It had onsite parking and there are plenty of space. Hotel also provides airport shuttle.

The only bad thing I can say is that they need to update the remotes. They have smart tvs but you can’t use any of those functions because the remotes are so old!!

Nice place!

Yes it was clean.

Room was very clean and very adequate. Fastest hot water in shower I have ever seen. :) Bed was great. AC great. Breakfast great for the price. Three staff people I interacted with were all excellent--professional, helpful, friendly.

You get what you pay for. This isn’t some fancy hotel but it did the job. My flight was delayed until the next day so I stayed here. The room was super warm when I walked in thank god as it was -10 outside. Staff extreme friendly. Overall clean and organized. Free breakfast in the morning felt super communal and everyone was polite and nice. 10 min drive from the airport so it wasn’t a long drive. Thanks so much for having me!

Airport shuttle was not available, and I was one leg disable and it was really hard for me, to get a Taxi ride going to hotel and back to airport

Room smelled bad, staff it was good, booked with shuttle to airport but no shuttle.

Clean rooms, amazing staff, and affordable if you're looking for a small get away! Highly recommend for those looking to relax! ^^

Clean, courteous stuff

Excellent place to stay! Very clean and friendly staff!

Limited breakfast choices-pancakes, muffin,bread, cereal and juice/coffee. Plenty of parking and close to airport and freeways. Cheap hotel with clean bed is what we wanted and sorta got. So cant complain since it was Thanksgiving weekend with Dallas playing KC and was limited options

Coffee was terrible

Everything great thanks

Shopping mall not to far away. Noise from road ways is tolerable but can make light sleepers wake up. Street lights make the property safer but can make it difficult to get to sleep, thankfully they have blackouts curtains.

I was really surprised about the quality of the service there .Clean rooms, everything working like charm, breakfast was good and extra plus in the front desk was Arthur he was amazing , total dedicated to customers. Arthur put the name of the Hotel and the company in the top. After years of traveling. Different hotels in different countries we only wish that every one have somebody like him.

Driver arrived at 5am!

Filthy! The sheets had ALOT of stains. There was hair all over the bathroom. The elevator was not safe at all! Please don't stay here! I had to clean before we could use anything.

The hotel was empty and i assume it was because of it is horrible. Old, run down, the breakfast was a joke. I checked out 2 days early and got another hotel.

The staff was very sweet.

I like how quiet the facility was, but some of the stuff was just a little outdated.

Over all property was ok but the room had stinky smell.

They cancelled my room while I was still on the plane! I got an email before the flight saying it was confirmed and then, during the flight they cancelled. When I called they offered the room for $20 more!

Pretty decent value

Very dirty. Blood spots on the curtins. The curtins in general were filthy. Alot of dirt under the bed as well as a bic lighter

Overall very dirty

Bathroom needs upgrading; and the elevator needs an inspection (grinding gears).

Todo

I liked the great service overall

so They were Keeping My Deposit. I've Never Smoked ANY Type of Drugs.

Love the place people are just amazing and will go out of their way to make me feel at home.

Received text to expedite check in but when I arrived, was informed had not had a chance to review it. Seemed like front desk agent was on a personal call instead of reviewing info beforehand. Bed was extremely uncomfortable and the entire floor smelled like cigarettes. No shuttle service after 9pm. I had called to verify and when I arrived to be picked up was informed driver no longer in service. Certainly not booking this hotel in the future.

Bed was very comfortable

Friendly staff. Felt safe.

Cheap but good

Clean and well kept

still charged and i had a deposit held!

Friendly and helpful staff.

Enjoyed our stay!

The complimentary breakfast was good. And the ladies desk staff was awesome, make your stay very accommodate

I really admire the environment

front desk was rude and it smell horrible,the rooms are disgusting

In a bind, this hotel came through with availability and shuttle service. The front desk crew were helpful and friendly.

We woke 5am to find there would be no water until 8am

Was turned around before check in

Great place to stay

Good

The lady of front desk was good person talk to you politely and help you everything you need

I have no real complaints, the area just has a strange vibe. Like something illegal is going on there. There was also tissue in my doors peephole which gave me creepy vibes. Overall it was good for the price. However I probably won't stay there again.

staff was kind and clean room

Clean and Friendly staff.

We were only there one night to catch flight the next morning. Shuttle service was on time and got us to airport in plenty of time.

Okay for the price. Breakfast could be better, parking lot did not seem very clean but there was no issue with parking.

Okay for the price.

N/A

Very close to airport. Check-in took at least 15 minutes while the desk person checked and rechecked the computer. We were concerned that we might not get a room (although we did get a room).

Bedbugs in the room

Room was clean however window was open when I arrived. It had a screen. Curtains are useless for they’re so thin and the bright lights of the parking lot lit the room up like it’s daylight. No dark curtains. Bed was hard but the worst part was the noise from the street.

Great place

Perfect location to car rent return at airport and excellent check in and out staff! Was greeted professionally, friendly and efficient and to have a perfect room for stay Really appreciate the hospitality and counter receptionists Thank you!

Very old and stinky

I will never stay with Wyndham again

The staff were so amazing and helpful. I stayed here for the connivence of being able to walk to the globe life stadium and it’s only a 12-15 min walk… but the bed was more comfortable then many 4 star hotels I’ve stayed at in the past. I was alone and I was safe walking alone, the area is clean and I am so glad I stayed because I saved hundreds of dollars staying here than others hotels that also need transportation to get around in.

When we got to the hotel they had given our rooms away and then told us that we would have to wait until they cleared giving us the rooms of customers that hadn't arrived with the manager. As if you don't take care of the paid for rooms first.

When I left for my room, it turned out the whole property smelled to marijuana. When I got into the room, it also smelled, the furniture was worn and torn. Since I felt so uncomfortable I contacted hotels.com and they relocated me to another hotel. It was the worst hotel experience ever but the best one when it came to hotels.com customer service.

Terrible

Smokey and roaches

So the rooms are outdated and unless you get a king bed you don’t get a fridge or microwave. The people at the desk were awesome. Let us change rooms and only paid for the difference of the rooms.

Good location and wonderful staff. I wouldnt stay there for the room, but the customer service made it worth it.

Price and staff. Location.

The aircondition did not work well. IMy room was warm and occassionally cool. I was so upset I forgot to call the front desk until morning. Their breakfast was okay but I will not recommend this hotel to any one.

Waiting in line to check in and the front desk phones kept ringing. The only check in guy at the front desk kept answering the phone when it rang every 30 seconds and he kept talking to everyone who called, mostly people asking if rooms available and about the shuttle. No rooms were available and it was too late for the shuttle- so he was dealing with everyone complaining. Meanwhile a long line is forming to check in. He should not have to answer the phone- people checking in should come first. But, he was very polite-professional, and considerate. Room was ok after I was able to get in after going back down to the desk 3 times to get the door key to work. And the 3rd floor smelled of bad cat pee. It was a clean bed to crash in for 5 hours.

Staff was cheerful checking in.

It’s an older hotel but the room was very clean and comfortable. Oh

Free shuttle service is great on early time to airport

It’s just old and outdated inside of the rooms. Nothing special. I do like the hotel for its truck parking in the back and it’s also a dog friendly hotel. But I think the price should reflect the quality of the hotel therefore, should’ve been a little cheaper priced.

Good price

it was a Super 8 and about as I remember them, although our room didn't include a phone

The only reasonable criticism is the age of the property, of which I was already aware before I booked the room.

👍

Terrible service, spanish women in the receptionist with bad attitude, no gym or pool. Breakfast was horrible, they were sitting on the table and eating while customers couldn’t even find space. Hotel smells, for a price of what I paid, I think I could’ve done way better. Overall a disappointment.

Blood spots on sheets. Not sure if they had been changed. Dirt or mold in corner of bathroom near tub. Dust.

I felt very safe. Transport and check in was a breeze.