Staybridge Suites DFW Airport North by IHG

Clean rooms. Comfortable beds. Large kitchens. Lovely evening routine to offer a happy hour to all guests daily. Thank you for a comfortable stay.

Don't get the towels dirty because you'll get charged a cleaning fee of $85. Other than that it was good

The breakfast was amazing and staff very friendly even though he did not know who BTS was.

Exceptional

Very clean and quiet The bed and furniture were a little hard but overall great stay.

Friendly staff. Very clean property and smelled great inside. Super comfy beds and amenities were great. We will definitely stay here again

Bed was heavenly! Kitchen was well equipped. New couches were very hard though. For the price, we were satisfied. Can't wait to see it when they finish.

Enjoyed the pool , very clean room and quite safe parking. Breakfast was great and was continuously stocked. Will definitely recommend for families

Quick overnight stay. Good facility and is currently under renovations. Renovations were not an eyesore or loud. Would definitely go back.

The suites has everything you may need from dishes to Dove shampoo and conditioner. I will stay again if or when I’m in the area again.

I loved this place. The breakfast has its own unique style as well.

Location, comfortable beds Pool needed to be cleaned, tv selection was awful

Superb

Exceptional

Good

The breakfast is filling and the happy hours have yummy food too. I loved the laundry room, the spa and pool and the fact there’s a free shuttle service to run you to Walmart. I highly recommend!

Nice hotel Extremely Rude staff

Nice hotel Extremely Rude staff

I was told by two different people who worked the front desk about a late check out w a charge but when it came down to it that is not the case you need to completely buy the room for the night There are plenty of other hotels to. Choose from

Exceptional

toilet stopped working even after complaining

location toilet stopped working even after complaining

I loved the shower. Bed was very comfortable! Coffee maker and coffee in room was very easy to use and convenient . Desk clerk was so very helpful with coordinating shuttle pick up from airport. Downside: wait time for shuttle to arrive was unnecessarily long.

I loved the shower. Bed was very comfortable! Coffee maker and coffee in room was very easy to use and convenient . Desk clerk was so very helpful with coordinating shuttle pick up from airport. Downside: wait time for shuttle to arrive was unnecessarily long.

Location

The staff was extremely dissapointing, from the front desk, to the manager, to the breakfast staff - everyone was rude, unprofessional and lacking basic customer service skills. This alone made the whole experience a huge disappointment.

Very good

Nice breakfast Being woken up in the early morning to construction in the room right next door. The limited amount of lawn chairs at the pool and 2 we did find had broken legs. The pool towels were so small and rough. The shower door came off the track while trying to open it. I was very disappointed and was over charged.

Exceptional

Nice breakfast Being woken up in the early morning to construction in the room right next door. The limited amount of lawn chairs at the pool and 2 we did find had broken legs. The pool towels were so small and rough. The shower door came off the track while trying to open it. I was very disappointed and was over charged.

Super clean - very friendly - recently remodeled.

The breakfast really needs some work, the sausage links we gray and there was no other meat option like bacon to replace it. Maybe look inro doing a themed breakfast to change it up daiky then having the same options for a week

Yes breakfast was good. Just need better strength paper plates not foam

The room was very clean it was like a little apartment with kitchen, bar and couch bed

Staff was awesome. Room was great.

The room was nice, however the accommodations were not good. No one cleaned our room, the shuttle service (the reason why we booked) we were told that it did not run on the weekend. Not happy at all, some of the staff appeared to not like there jobs at all. Demeanor was not nice at all.

Nice beds, clean rooms, staff was great. Only thing I would say negative is the couch was hard as a rock. But I would stay again. It will be really nice after remodeling is done.

GREAT TIME!

Staff. Pictures matched room

Staff was very nice and friendly. Clean suite

Friendly and informative front desk staff. Room was good size, spacious. Kitchen was great, very nicely done/decorated. Room clean and fresh, the bed was comfortable and we slept very well. Appreciated the large shower and Dove bath supplies. We enjoyed the breakfast. Great variety of choices. Would definitely stay at Staybridge again.

It was great

Room had been refurbished to very good condition. I like that they replaced the tub with a walk-in shower. Bed was very comfortable. Spectrum cable tv was not easy to access programs, but I figured it out.

Bed bugs in the room.

I was really looking forward to this stay based on the beautiful photos online but unfortunately the experience didn't match the presentation. The property had a strong musty smell upon arrival and it is clear that the hotel has not been well maintained. There are visible Nicks and wear on the furniture throughout the room and common areas. The refrigerator in our room made constant noise throughout the night and the toilet seat didn't even match the bowl. Small details but they add up. Overall the hotel feels like it's an older property that was renovated quickly and without much attention to detail or comfort. Staff was polite but not really friendly and the condition of the property really took away from what it could have been a relaxing experience. Unfortunately, I wouldn't stay here again unless significant improvements are made.

Staff was great

Sugar-free dairy free, gluten free it was very frustrating to have my dresser drawers fall open all the time weather full or empty I asked housekeeping, two different people today to do my room and it was missed I didn’t get it yesterday and so after a 14 hour day last night, I would’ve like to come home to a clean room

Staff was friendly

Property was clean and pet friendly.

Staff was friendly, room was spacious, and it was a great bang for your buck!

Under renovations. That was the only complaint regarding the property

The breakfast buffet was decent but nothing great. The selection was fairly good but the taste/quality of the hot food was just okay. Would I stay here again? Definitely.

The area was conveniently by the highway. The room was a good size. We had an issue with the ac but it was fixed quickly. The pool area needed cleaning. Good selection of breakfast.

Overall not a good experience, don’t want to stay nor recommend to my friends

Clean room friendly staff great breakfast over all 10 out of 10 place to stay

Nice area, shopping nearby, convenient to airport.

My wife and i had a great stay at the Staybridge suites our room was clean, staff was very friendly and would stay there again!!!

Okay

My bed was alittle squeeky/loose (the frame), but otherwise the room & bathroom & shower were really great, and very roomy - even had couch and mini-kitchen. Wish the bathroom lighting could be adjusted to brighter.

It was very good and comfortable. Home away from home.

Great hotel confirm beds and cleaning

Great hotel, good breakfast

Bed was very comfortable, breakfast had a good selection. The place was pretty quite considering the renovations that were taking place at the property. The complimentary Shuttle service was a plus for us as we were allowed to use it within up to a distance of 5 miles from the property for free, which was within the clinic we had an appointment with.

Easy check-in and check-out. Serves breakfast. Spacious kitchenette.

Breakfast was good. The bed was very comfortable. The staff both during check in and out were Absolutely Amazing. The pool was very big and nice, Enjoyed it very much

Nice , quiet hotel

Súper excelente desde el primer día este lugar es recomendado al 200% y el que elegiría volver a hospedarme si vuelvo a Texas con mi familia

When have stayed here 3 previous times and have liked the accommodations and how the rooms have a separate seating area. The rooms had been renovated to say they had cleaned up the bathroom tile and caulking but everything else in the rooms seemed the same. One thing that has most notably not been addressed are the couches in the living area. They are old and have a fabric cover over them and they are just not very comfortable. One of the reasons we have picked this place in the past is the kitchen with the full-size fridge/freezer. The first room we were assigned the freezer did not work and we had to pack up and move rooms as I needed the freezer for medications I travel with.

Booked this hotel because it was advertised to have shuttle service to/from the airport. Found out the hard way that the service is only avaliable Mon-Fri. Very disappointing. We stayed somewhere else.

I have always chosen this property when visiting the Dallas area. It is conveniently located near dining, shopping, etc. and safe.

It was a perfect location for my stay. Close to many restaurants and easy access. Would definitely stay again.

Check-in was easy, stay was good. Room was recently renovated, clean and nice. While checking out the lady was rude for no reason. We were all paid off and just needed to drop off the key cards.

This property is convenient for me when traveling for business as it is right next to the gym and 20 mins from either of my stores. However, the last 2 times I've stayed their have been roaches in my room. They also didn't tidy my room when I was gone for the day.

Nice property and well maintained. They did have some on-site construction going on so there were a few amenities not available but overall the stay was good.

Staff was great noisy due to construction they are dog friendly so me being a human with dog allergies it’s crazy they didn’t disply pet allowed anywhere noisy in floors above you can here everything walls and floor very transparent

Thw property is a little bit older but was clean and well kept. The breakfast had a cery good variety of options, the quality was acceptable.

clean, friendly staff

They served the best free breakfast that we've ever had in a hotel. Everything was nice and clean and comfortable. One of our favorite hotel stays ever!

The hotel was nice comfortable and good customer service. They answered their phone at all times the pool was nice. The basketball goes are nice. They had everything we needed for the two days that we stayed for our trip.I’m

Even though it is under renovation the hotel was clean and hospitality was great.

nice quiet location

Loved this hotel. The room was comfortable, clean and had everything I needed. The free breakfast was delicious.

Front desk associate Jonathan was very professional and patient with me, because it took me a long time to find my credit card. Thank you! Breakfast server Mayela was very professional and had everything full of food and clean till closing time. Thank you! Jacuzzi was hot and clean, but there were some giant harmless mosquitoes of the season. Everyone we came in contact with at the hotel was very pleasant! Thank you all, we will come back to this Staybridge location whenever we come to visit my brother and sister in Dallas, Texas!

Love this hotel! I stay here every time I’m in town.

Maybe if they wasn’t remodeling it would have been ok. But my room was right in the middle of the construction area. So it was loud and couldn’t sleep

Great location to some great restaurants

Breakfast was good! Big rooms.

Breakfast was perfect for our family as well

Was nice hotel

We were so lucky to snag a room here when our flight out of DFW was cancelled and rebooked for the next day. We loved that Expedia showed the hotel advertised an airport shuttle service. However it does not run before 7 AM, and this is not made clear on the Expedia listing for the hotel. (It's on the hotel website, just not on the Expedia listing). This should be clear wherever someone is going to learn about staying there.

Made a reservation and they didn’t have it. So wanted two queen beds. It wasn’t available. Front seat great but the assistant general manager not so much.

We paid for a two bedroom suite and I was very happy with what we got . Middle area was a nice little common area n kitchen with bedrooms off to the side opposite each other with bathroom attached to each room . Beds were comfortable . Each window has a view of the pool area . I believe once the renovations of the hotel are done the place will be even better

We had to change rooms because the AC wasn't working. It took awhile for the front desk to send someone up to check it out. We then had to wait to get a new room. The first replacement room the AC wouldn't even turn on. Finally found a room on a floor that was being remodeled.

Suttle service was great. Good breakfast.

I planned my trip weeks in advance and when I checked in they wouldn't except my debit card as a deposit wanted major credit card lost out on 200 and had to pay for a different hotel

If you’re vertically challenged you won’t be able to reach the dishes in the kitchen. When we were there the evening appetizers weren’t served, bummer. We would stay again. We like Staybridge.

Safety and quiet

Our Room was super spacious, clean and comfortable.

Everyone kept to themselves

This property is great, and close to everything. It’s very quiet, and clean so I like that the most, and the guy at check in was so nice he upgraded our room. The area feels so safe, so I would highly recommend for solo trips or family trips. This was my second time staying, and I’ll be back again for my next stay soon.

No complaints

Great stay!

No power at the hotel - couldn't reach for shuttle from airport, no breakfast as advertised. Really wished we'd chosen a different hotel for half the price

My stay was good i have not one issue with it, but my concern was the usage of not taking the money off my card till 3 days after i was home from my trip. Really wasnt a huge deal but the money should have been taken right then.

Excellent location, service, and room.

I was impressed

Did not clean room. Had to keep asking for towels. Breakfast was loop warm.

Our stay was wonderful. The location was perfect for traveling to anywhere we wanted to visit in or near Dallas. The staff was amazing. The breakfast was good. The room was comfortable and clean.

Will stay here again. Very nice hotel with friendly staff

We stayed here for a wedding that we were going to in Watauga. The staff checking in & out was extremely friendly. They are renovating but we stayed on the 3rd floor and don’t have any complaints. The breakfast buffet was the best we’ve ever had. We will be staying here in the near future.

Horrible.

Shuttle only runs during the week but my family and I love it there

Hotel is quiet from traffic noise but doors slam very strong and AC is noisy. Breakfast is ok, it starts a little late on Saturdays (7:30) if you have an event at 8 as it was my case

Nice and comfortable hotel, but poor airport shuttle service!

Great place to stay.

Great staff

The front office staff is not welcoming. Never said hi or acknowledged us when we went to and from the hotel.

Great place

Had a quick stay here with family in between flights. Good amenities, location, and property was well-kept!

Nice quiet place to stay. Would definitely use again!