Soka Suites Dallas - Las Colinas

However, I would like to offer some constructive feedback regarding housekeeping and maintenance. The room was noticeably dusty, particularly the floors, which left the bottoms of my feet black. Additionally, although the bed linens and towels were white, several had visible stains. I understand that some stains become permanent over time, but once linens reach that point, replacing them would better reflect the property’s standards of cleanliness. The washing machine also had a damp, musty, almost mold-like odor, while the dryer had an unpleasant smell that warranted attention. These are the finer details that many hotels overlook, yet they significantly influence the overall guest experience. True cleanliness goes beyond appearances; it requires consistency, thoroughness, and attention to detail. Despite these concerns, I genuinely appreciated the exceptional hospitality, quiet atmosphere, and sense of security. I hope management receives this feedback as an opportunity for improvement rather than criticism. With greater attention to these areas, Soka Suites could elevate an already pleasant experience into an exceptional one. I would absolutely stay again!

I enjoyed my stay at the property I just didn’t like how the WiFi was very slow! And there was no pass code given to us until we called and asked!

Clean room, snacks available in the lobby, and easy access to food and dining.

Excellent valve for your money.

Pleasant

Location safe and convenient. Room was clean and quiet. Really liked having in-unit laundry. However, wifi was incredibly slow. Also, sink in bathroom had no hot water and smelled of sulfur.

I loved the double rooms

Lean and love having an apartment rather than just a hotel room. They are lacking in pots and pans and that kind of thing but have learned to bring my own. Highly recommend

Passable

This is my third or fourth time staying at this location. I like the size of the rooms and location. When traveling with my family I’ve always felt safe. This location is easily accessible to most locations I’ll be visiting while in the city. However, this time check in did not go as smoothly as usual. I called ahead to let staff know we would be arriving late. They advised it wasn’t an issue. Once arriving, I checked in and given keys. Went up to the room and the keys didn’t work. So, I went back to the office. Keys were reissued still didn’t work and I also thought I heard someone in the room. Retuned to office now for third time. Staff informed me no one should be in room. Staff walked back to room with me and discovered indeed another guest was in the room. At this point it was nearly 11:30pm & my family and I were tired after driving nearly 4 hours to get to the Dallas area. I was reassigned rooms and the rest of my stay was uneventful. This experience has made me second guess safety at this location. Thankfully, the other guest seemed understanding but the outcome could’ve been different for my family and I had the guest thought someone was attempting to enter their room in the middle of the night.

Rooms in the suite were spacious. Amenities in the room were as described. Very close to the airport .

Location The bed and the couch were not comfortable. Also, we were unable to actually control the temperature at night so we were very warm and that is not comfortable to sleep.

Cigarette butts near entrance. Weak shower. Television did not work.

Included washer and dryer.

Exceptional

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Overall for the price point I was mostly satisfied with the accommodations. However, there were a few things that could've been much better. I was there for 4 nights, and housekeeping did not come by at all during my stay. I had hoped that at least by night 3 housekeeping would've come by and cleaned the bathrooms and made up the beds, but unfortunately that was not the case. The AC worked amazingly, so no complaints there! Each bedroom had plenty of closet and storage space, so that was definitely a plus. The bathrooms were spacious and had a decent amount of towels, but the bathtubs were very slippery so that was something we had to be cautious of. The refrigerator, coffee machine, microwave, and dishwasher all worked well. The washing machine worked well, but the buttons on the dryer were a bit concerning as it seemed like it wasn't going to turn on at a point, but after a few presses on the power button it came on thankfully and it dried the clothes just fine as well. Unfortunately, the TVs in both bedrooms were not working, but the TV in the living room worked. The toaster in the kitchen was extremely dirty to the point that when we tried to use it once, it almost caught on fire. The room's fire alarm starting going off, and we didn't know how dirty it was until we unplugged the toaster and looked inside to see exactly how filthy it was. The beds were decent, I just wish the pillows had been a bit bigger and firmer. Again, for the price it was decent, would book again.

Great place to stay. The only thing was the smell in the halls and especially in elevator.

The internet didn't work during my entire stay. Other than that, the location and the area was supurd

Horrible and rude service

Better than I expected. Clean and many amenities. Definitely will rent again. Going to book it again. Full kitchen and laundry in your own room.

I had to wait five minutes to get in because the reception wasn’t there. A Phone was hanging at the wall and I keep dialing. The bed was very uncomfortable.

Exceptional

If I had to mention any downsides, it would be that I wish there was a pool, and the walls are a little thin, so you can hear traffic at night. But neither of those things would stop me from giving this place 5 stars! Seriously, I can't say enough good things about it. If I'm ever back in Dallas, I would stay here again and again without hesitation. Clean, cozy, convenient, and just an all-around fantastic experience. Absolutely loved it and highly recommend!. Staff allowed us to check in a couple hour early. Very accommodating.

Maintenance needs to do better

Terrible amenities, you can hear the above stomping around, very basic rooms. Though much worse is I left I left an expensive shirt in the room..When I called to see if they had they said no, not cool stealing other people's property. DO NOT STAY HERE

Great

v

I liked the area, easy to get around and it was nice and quiet. I had an issue with the toilet and the front desk told me they could not do anything since maintenance was gone for the day. I could not even use the restroom so I checked out the same day due to them not able to fix a toilet.

I liked the area, easy to get around and it was nice and quiet. I had an issue with the toilet and the front desk told me they could not do anything since maintenance was gone for the day. I could not even use the restroom so I checked out the same day due to them not able to fix a toilet.

We were in the exact same suite as we were the first time we stayed.

The tvs don’t work everything else is good just don’t go to watch tv.

The room’s air conditioning did not work and neither did the washing machine

The front desk staff was nice. I asked for laundry soap and she helped with that. But the room is where I was very disappointed. The tub had hair in it. I wiped down the table in the kitchen because it was dirty. The hot water was out after the first person took an averaged time shower. The washer had a terrible smell that I wouldn't even think of using it. But I did love the proximity it was to everything that we came to do do.

Not clean; would not respond to booking site for refund

This was my second time staying at Soka Suites. Again, friendly staff and great accommodations.

Everything was great!!

Nothing

Convenient to everything, comfortable for 4 travelers Nothing

Lovely space. Nicely appointed. TV was not working when we arrived… Repair person came quickly . The room was quite nice as long as no one was placed in a room above us. Very very noisy foot falls from above. I also don't like the fan in the bathroom going on at the same time. The bathroom light is turned on. It makes it difficult in the middle of the night.

Lovely space. Nicely appointed. TV was not working when we arrived… Repair person came quickly . The room was quite nice as long as no one was placed in a room above us. Very very noisy foot falls from above. I also don't like the fan in the bathroom going on at the same time. The bathroom light is turned on. It makes it difficult in the middle of the night.

Everything was great!!

Property and room were clean, quiet, convenient, and felt safe. Loved having an in-unit washer and dryer. However, the internet was extremely slow. I needed to toggle the wifi on and off constantly and not have more than 1 tab open. Also, my in-room coffee machine didn't work.

In room kitchen, washer and dryer were so helpful. Room was free of bed bugs,nice and clean.

Pleasant

The room wasn’t fully clean, the front door didn’t work after one day, the front staff wasn’t really helpful.

Location Didn’t clean my room once. The amount of smell of weed in the elevators and corridors was too much.

Room could’ve been cleaner. The WiFi was terrible!!!!

Had to continue to have keys reset to get in the room. But not sure if that’s a security thing or what otherwise everything was great

It was very Clean and comfortable nice area and location was not bad from where we were going Had to continue to have keys reset to get in the room. But not sure if that’s a security thing or what otherwise everything was great

Superb

We had a 2-bedroom suite and it was just right for my mom and I! The front desk worker (I apologize, I don't remember her name) was so sweet and helped us book an additional night while we were checking in. Staff was very friendly and helpful. The room felt like our own apartment, which we loved. Would love to stay her again when we travel back to the Dallas-Fort Worth area!

Nice clean hotel! The beds were very comfortable. There were a lot of places to eat around the area in walking distance.

Bed can better

Location Worst customer service

Pleasant

I was on the 3rd floor of a 4 floor hotel suite and all I heard was people running and walking on the next floor up all night long. I notified the staff but all they stated was we will let them know to quite down. Nothing was done and we had to hear that for 4 nights in a row. I even asked to be moved rooms but I was told that they were sold out and I could not move rooms.

Great Place not too far from anything.....very very clean and quiet....i stay here every time I come here....

It was a good place to stay if you’re not looking for anything fancy. No lobby or reception area. It’s just a person at a desk at check in. No swimming pool. It’s more like an apartment.

Clean and nice people

The little 2 bedroom apartment was pretty clean and practical. There’s no smart tvs which was a let down. But then I figured out how to use their DVR. The room’s coffee machine didn’t work. You can hear people running through the hallways and slamming doors all night long. The elevator smelled pretty bad.

Clean rooms but thin walls

Very clean. Recommend to all.

It was accessible, clean, lots of amenities if you are planning to stay a bit.

Washer and dryer was nice to have in the unit

Great hotel, always stay when in the area. Very helpful having washer and dryer in room, as well as full kitchen.

It works for a short stay Great location !!!!

rooms are spacious its very much set up like apartments very clean and well taken care of

Overall hotel and room is clean

The property, the amenities, the rooms are all top-tier unfortunately checking in wasn’t as pleasant with a rude bad attitude clerk, however, upon reporting to the management staff, they quickly took care of my concerns. I will give this a 10 out of 10.

In general is good property, good location. Need more attention preparing the room before arrival. The floor are very dirt.

Great place to stay when traveling in a group of 3 or more. However the beds were not equal….mine was a horrible springy mattress twitch no support and had to be old. My body was achy and had to take advil to get through the weekend

Rooms were dirty staff was rude

All and all the stay was just okay, but it was close to restaurants and shopping.

They change our room without previous messages

Very nice and helpful

I hv no complaints whatsoever

Looking forward to returning!

Cleaning room is once a week but sometimes it skipped

Don’t stay here.

I loved that there was a laundry unit in the room! Wasn’t need but I like that it’s available. AC unit was working well. Clean room and well organized. The staff was friendly and helpful

I checked in, and immediately checked out after being moved from three rooms.. sheets were dirty, second room sheets and pillow cases had hair from the previous guest .. and the third room had the remains of a a huge bug plastered on the wall

I left very impressed! Very clean, nice, spacious suite and the staff was outstanding!

Staff were really friendly and helpful There amenities in the room were great Noisy through the night with outside fan or machinery which kept us awake which was a shame otherwise this place would have got 5 stars Value for money

This is the go-to for something inexpensive and good for families. With amenities that are helpful for cooking, a microwave to help warm food, and so on, it saves money

One of the BEST hotels I’ve ever stayed at… will definitely book again.. great, quiet location… room is exactly ho it’s pictured online…1000/10

good

The hotel key constantly shut off every time I left out of my room. WiFi was horrible great staff fania was great in her assistance

No bad would stay again

I love the room came fully equipped.

I have used this location multiple times and everytime it's something. This time it was pee stain toilets. When I called the frint to report the issues they asked, " is it that bad?" What you mean is it that bad? Telling me that housekeeping is already gone etc like that had something to do with a room im paying for. With much hesitation, they then offered another. They hallways continue to smell like mold and cigarettes. The only reason I gave them several trials was because it is an apartment and offer multiple bedroom which is good for family type outing.

Wifi was not working and this was critical as we had to do our flight’s prechecking and other matters. As wifi was not working, also the tv had no streaming. Kitchen had no sponge to clean dishes.

My bed supposed to be a king it was a full bed.My tv didn’t work in the living room and some of the equipment didn’t work in the gym.I love the area and the property.It was clean and love all the house keepers.So friendly and nice.I would visit again,Thank you

Clean room, helpful staff.

Bathroom sink is tiny..didn't drain water didn't get hot

Night one, ran out of TP and no extras in the room. Day two, Air conditioning not working (100 weather in Dallas). Day three, air still not working properly, but promised fix that day. Day Four, had to move my stuff to a new room due to no air conditioning in first room. Day four, room #2, TV speaker was bad, causing sound to not come through good enough to watch TV in a relaxed mood.

The suit itself is a 10 out of 10 your own washer and dryer stove three bedroom apartment!!! the mattress wasn’t too comfortable, but other than that it was a great stay.

Overall great. Good for a short term rental.

The property was amazing the staff were very helpful everything was easily accessed.

The property was quiet and clean. Loved the full kitchen. The mattress was terrible!!!!!. It dipped in the middle. I asked for a new mattress. They came up and switched the mattress but it was awful as well. Not quite as bad but still very uncomfortable

Location, Staff, Room = Great! I liked that the room had a washer and dryer, no need to get out in the hot sun.

The rooms were awesome and very clean

It was clean and the staff was real polite and helpful.

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I loved the amount of space we had, three bedrooms was perfect and the place was clean. There are really no amenities outside of your room. I brought my own tea but there were no to go cups. They did have a water dispenser that had hot and cold water though if you brought your own water bottle. It was in a good location and near the airport.

Was very clean and comfortable

Traveled with another couple and appreciated the separate bedrooms with their own bathroom as well!!! Hotel was clean. Will definitely be saying here again!

Laundry was broken, Hair was left in the shower. I ordered a king bed got a Queen

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Loved this place will definitely stay again

The living room tv didn’t work. We left for dinner and when we came back like 4 cabinets were open. Our bed was horrible and the room was hot unless opening the room door and letting air in. Then while laying in bed in the morning I heard a beep and the dish washer turned on my itself. Also there was no iron in the room.

Great rooms, nice staff. Parking area was clean also.

Very clean rooms! Definitely a safe and clean place to stay for vacation!

Needs more modernization

Nice area

It stinks, has a smell throughout the halls Also no additional towels were provided when we extended our stay.

Location was great

We stayed here while my daughter recovered from a surgery we had plenty of room for her to move around d and have her own space, a full kitchen to cook her whatever she wanted, and a washer/dryer to do all the laundry for the whole family. The kids each were able to have a room where they could shut the door and get some down time as did my husband and I. Will definitely stay here again.

Muy muy bueno

Front entrance had issues, not been fixed for days.