Red Roof Inn Dallas - DFW Airport North

The toilet mechanism was rusted and broke when we flushed the toilet… We reported it and they said they would get it fixed. We just had a quick over night. Also told them that one pillow was a hard ball lump and should get thrown out.

We booked this hotel as we had a long layover at DFW.

Very outdated.

The room was clean

Nothing-canceled reservation because we couldn't get there before 11pm See above-room smelled like urine and sex, felt dirty sleazy, toilet seat not even attached. My son paid full pricce for 2 rooms and they were not even sleep-able. I think it is used for criminal activities

Clean room and friendly cleaning staff.

Location

Clean, safe and well priced.

🙏 good

Indian families clearly live here and operate the hotel, no issues with that in general. For my stay, it was difficult to settle-in and rest because there was an absolutely overwhelming fragrance of Indian good that penetrated my room. For like, my hotel room stay, this was an offensive smell that made it difficult to sleep. The room was otherwise very clean.

Stinky, dirty, nasty and bed bugs

As expected. The linens were nice and the bed was comfortable. If you’ve got anybody either side of you, you’ll be hearing their entire conversation.

The pillows smell like sport sweat. They were not fresh. The floor was not mop, it felt sticky. There was some dirt spots.

Customer service is always great they go above and beyond and the rooms are clean and roomy

Staff did not want to cancel our reservation due to rooms being smoking rooms and we had a baby with us.

The convenient location near the airport and the airport transportation provided by the staff I was very disappointed with the reservation issue. I had confirmed my arrival time through Booking.com, but when I arrived after midnight, I was told that my reservation had been canceled. I had to make a new, more expensive reservation because I had nowhere else to stay. The room also had a strong insecticide smell and several cockroaches in the bathroom. The bed was uncomfortable because there was plastic underneath the mattress, which made it difficult to sleep.

Found bugs on bed. Room smells cigarette.

3/10

Very convenient location near dining options clean room

Very friendly night and morning staff and shuttle driver.

Airport shuttle driver drive around 5 times just to pick up some passengers. Long wait

Nasty

I stay here every time I go to pick up more items for my BATMAN collection in Irving TX. Staff had me checked in, with key in hand, in under 90 seconds. Room was immaculately clean with strong AC and refrigerator. Thanks!

Everything was good , Although the room was listed as non-smoking, it had a strong cigarette smell.

Convenient and consistent Bed could be a little firmer. Personal preference

Check the rooms more often

there was a cockroach yuck

Good location.

Great stay!

Excellent place to stay We want more lights in the room in the night.

Excellent choice for a budget hotel. Good shuttle service to airport. Nice lighting in room. Near flight path but noise not bad.

Convenient close to the airport

First room A/C was broken. Was told I would get a smoking room. I said no, then they found a replacement non smoking room and A/C worked but room smelled horrible inside.

Overall, it was a good stay. The room was clean and comfortable, and the staff were helpful. The location was convenient, and the airport shuttle service was also useful. Everything was generally well maintained. It was a pleasant experience overall, and I would consider staying here again.

I think the frount desk could be more welcoming. They are good but not the best .

Near to the AirPort The shuttle was a bit confused because they didn’t pick up the phone

Room was gre

The staff at the front desk was respectable. Thank you!

Good if youre just there to sleep and youre okay sleeping on top the blankets.

Wonderful place, so nice coming from LA. Don’t know when I’ll be back in DFW, but when I am, I will definitely stay here.

Everything

Enjoyed my 3 day DO NOTHING STAY

The roaches and no real house keeping in 7 days only towels

THE GENERAL MANAGER IS EXCELLENT! He’s doing the best he can!

I suppose my biggest issue would be maintenance. It is an older hotel and could use a good face lift. If I have an issue they are quick to jump in and fix it or relocate me , but you would figure that every time the rooms are cleaned , somebody would do simple things like check all the light bulbs, missing or broken wall plates. That annoying hanging smoke detector that I know was hanging 3 weeks ago when I was in the same room. It should be somebody's job to check these things before the guest arrive right ? But still , it's a nice place , nice people and decent rooms.

Clean, very nice hotel

Super helpful and nice staff!!

We no like this hotel ,everything was terrible,bathroom dirty and stick yellow,the basic was broken.

Clean cozy room. Airport Shuttle

Location and the afternoon/evening desk clerk was excellent.

Nasty

More courtesy from staff

The room was clean and appeared functional. Shuttle from the airport is a joke and took us 2 hours before they picked us up because every shuttle had no room. The lady that checked us in didn’t tell us where the ice machine was or let us know about the elevator. My husband uses a cane and considering it was a 3rd floor room that would have been helpful. When we checked in we asked her about pizza places that deliver to the hotel and her response was DoorDash. We would have preferred a local recommendation not an app. The common areas were kind of dirty and not well maintained.

The room where gross and requested a nonsmoking room and room smelled like smoke

The stairs were creaky and unsafe. The pillows and sheets had hair on them from the previous guests! I had to sleep on top on the cover. The place is really old.

“The room was dirty, especially the floor. There were also cockroaches.

The room was clean, however it smelled too much like smoke and I booked a smoke free room. The property looked clean but it smelled like urine outside on the hallways. The staff was friendly. Coffee was good.

这里的工作人员非常好，打扫卫生的人也都非常热情

wifi was slow

Good

Shuttle service was good, rooms could have been cleaner. Needed to be switched out due to bugs in the first room given. Staff was understanding and accommodating.

For a good overnight stay this place is great. Close to the airport. Good shuttle service. Good and reasonable parking area. Rates are very reasonable. I have already booked two more stays.

The staff was very nice and shuttle service was good.

Cigarette smel, uncomfortable beds

They have shuttle to the airplane

Cigarettes order

Needed a night to stay ans shuttle into the airport. Great stay. Happy they had a microwave and a mini fridge.

Shuttle driver left me at wrong airlines . At American and not Delta. Also dropped me off with very short time to get through customs

It was all very old and outdated. The room stunk really bad of bug spray or some other kind of chemicals. The shuttle was a tiny cramped van that smelled like exhaust and the transmission was slipping but it was on time and got me to the airport at the correct time. I also didn't realized the room door opened to the street, so I wasn't comfy with that but it was my fault. The only good thing was the AC worked amazing.

Poorly maintained room and property. King bed was so old and worn out it looked like a sway back horse. Sketchy area and tenants. Mold in the bathroom on the ceiling where the drywall has crumbled above the shower.

Clean hotel room. I had an issue with the key not working after several attempts. Thankfully, there was a maintenance man on site who was able to come quickly and let me into my room, although it was after midnight.

The room was clean, but it had a bad smell. They also left only two shower towels even though we are four people. Lastly, the toilet did not flush properly.

It had a coffee maker which was actually quite clean and came with regular and decaf, it also had a microwave oven. The staff were helpful, did not use the parking. I would definitely stay here again if I needed to. There is a free airport shuttle which will save you $50 round trip.

I

Convenient and always meets our needs. Some mildew in the shower but not too bad

Had an overnight stay in Dallas because of the airport and the hotel was good comfortable bed good greeting from the staff, right next-door to a Denny’s. Nothing out of the ordinary for a red roof. We did find that they shuttle service outside of Dallas. you have to wait for the van that picks up everybody from six different hotels so at the time that we came in it was a long wait for a van to pick us up because they were picking up so many other people.

Great

We were in a jam because of a delay and a missed flight. We were exhausted and wanted a cheap place to crash before our rescheduled plane the next day. The pictures are not accurate descriptions of the quality of the room, or lack thereof. This was a poor choice for us. Our bedspread had grey stains, the room smelled of cigarette smoke, and the air conditioner could not keep up with the 90 degree Texas night. That being said, the staff was kind, polite, helped us with our shuttle to and from the airport (it was also free). There was a Denny’s right next door, and a Chevron gas station. We hadn’t eaten all day and needed snacks and drinks and it was an easy walk.

Everything

Shuttle didn't pick up.

Lee from the office is always helpful

Habitaciones no muy limpias la tina del baño sucia horrible y olor a hierba y las cucarachas

The management and staff were all very disrespectful and showed how shrewd and harsh these people can be towards Americans by the way they push you out of the hotel or attempt to charge you late fee's and extort you for more money.

My room smelled smoky, and silver fish was crawling on me …

When my dad arrived to check in, he gave the front desk both his name and the reservation confirmation number that I had made for him. The staff insisted that there was no reservation under either, leaving him with no choice but to pay for another room, even though his original reservation had already been booked. The following morning, before we even contacted the hotel ourselves, my dad went back to the front desk and specifically asked if there was a reservation under his name that had been made by me. Once again, the staff told him there was nothing in the system. Later that morning, when we contacted the hotel to figure out what had happened, we were suddenly told that there was a reservation under his name—completely contradicting what both my dad and I had been told multiple times. Instead of receiving an apology or any effort to resolve the situation, I was met with an extremely rude attitude and terrible customer service. To make matters worse, the room itself was not as advertised. The photos online made it appear clean, modern, and updated, but the actual room was outdated and nowhere near as clean as the pictures suggested. It was very disappointing and did not match the expectations set by the hotel's listing. The entire experience was horribl

Whenever I checked in, got the key, went to the room and it was still occupied with someone in there. Went back to front desk and he said it should’ve been empty, it says it’s clean and not occupied. Got a different room on the other side of the building. Room had a little funky smell. There was some roaches that were crawling from under the bed. Overall, the stay was eh.

Poner para llevar al aeropuerto servicio

Placed looked decent Hotel looked nice, they told me my reservation was canceled, i arrived around 8:30 on booking my reservation showed active but wasn’t honored, clerk said they tried getting ahold of. Did not have any text messages or calls. Tried booking again and prices were doubled. Ended leaving the place. Another person had a similar issue

The staff was very helpful and kind, however the room was not clean and was very uncomfortable to stay in.

. Los martes en malas condiciones . Condiciones de limpieza pobres . Cuartos con olor a humedad o cigarrillos . En mi opinión no sirve ni para pasar la noche

I wasn’t expecting the Four Seasons, but barely received “Lawry’s.” The property wasn’t well maintained and the room smelled like mildew. The hotel charged twice for one night and complained about giving a refund, for the error. I would definitely choose any other hotel in the area, seeing that every other hotel around it was nice and inviting.

The desk clerk was very helpful.

Rooms could be cleaner

It could have been cleaner

Keep to yourself and your safe

It was okay. Need pest control inside the room. Ac are leaking .

I needed a quick room for one day. Red roof in did just that. It wasn’t the cleanest, but it also wasn’t necessarily dirty. A little outdated. Staff was friendly, other than I had called two days prior to ask for an early check-in, and the staff member told me to call day of because they would not know the answer until my check-in day. Decent location considering it’s very close to the airport and you can easily hop on any highway to get either into Dallas or Fort Worth.

Clean room, bed was ok, the airport shuttle need to call to pick you up at airport, vans are old and worn down, had a handicapped person in wheel chair, no vans are handicap accessible, the step is very high big trouble to handle that with my handicapped daughter, everything else was ok, the staff is friendly and old hotel but works.

Looks nothing like in the photos. Check in lobby was dark and dingy and smelled like marijuana. Staff was rude and unfriendly. My bathroom had hair in the toilet seat and my sheets had bloodstains on it.

Room clean. Bed was comfortable. Staff was amazing

Friendly receptionist Great location

Walked into room and had strong odor of mold. Couldn't stay mold smell was so bad it made my eyes water.

Room was larger and nicer than expected, location is very convenient for work travel, staff is friendly and helpful. WiFi was spotty at best, so working in the room was difficult. Room was clean, but smelly. AC set to 66 ran constantly but probably didn't even get down to 72.

Currently enjoying my stay!! Been here almost 2weeks

Rooms are old and beds are hard

The price was right ! The main light in the room was going out though

The staff was great, if only the sane could be said about the rest. I saw roaches in the bathroom. The bedsheets were stained. The space was very confined. A smoke alarm that was chirping every 30 seconds, the staff replaced the battery cane back a few hours later and the smoke alarm was going off. I spent $185 for two nights definitely not worth it and never again

Gross and smelly. Left to stay somewhere else

.

Staff is very nice. Rooms are ok, but smelled like smoke. Parking was cool, and shuttle was great.

It was so dirty 😫 and smell so bad 👎 😫

The gentleman at reception was great and attentive. The facilities another story. Is a very rundown hotel. That's the only thing I will say.

The room was a good size, the bathtub was stained while the towels were ripped. The outside looks like it is falling apart.

Bad

Más o menos

The only complaint I have is the overly soft bed. It was horrible. Woke up to back and hip pain

Great I will be back again

Nada

I had to stay for my 5 hours layover in Dallas, traveling with 2 kids and the room smells like pee and smoke, absolutely disgusting.

Habitation con olor a marihuana. Olor a cigarros. Un asco. No pude dormir pues andaba con mis dos ninos. Tuve que irme a otro hotel. Nunca volvería aquí. Y no lo recomiendo.