Red Roof Inn Dallas - DFW Airport North

“The room was dirty, especially the floor. There were also cockroaches.

The room was clean, however it smelled too much like smoke and I booked a smoke free room. The property looked clean but it smelled like urine outside on the hallways. The staff was friendly. Coffee was good.

这里的工作人员非常好，打扫卫生的人也都非常热情

wifi was slow

Good

Shuttle service was good, rooms could have been cleaner. Needed to be switched out due to bugs in the first room given. Staff was understanding and accommodating.

For a good overnight stay this place is great. Close to the airport. Good shuttle service. Good and reasonable parking area. Rates are very reasonable. I have already booked two more stays.

The staff was very nice and shuttle service was good.

They have shuttle to the airplane

Cigarettes order

Needed a night to stay ans shuttle into the airport. Great stay. Happy they had a microwave and a mini fridge.

It was all very old and outdated. The room stunk really bad of bug spray or some other kind of chemicals. The shuttle was a tiny cramped van that smelled like exhaust and the transmission was slipping but it was on time and got me to the airport at the correct time. I also didn't realized the room door opened to the street, so I wasn't comfy with that but it was my fault. The only good thing was the AC worked amazing.

Poorly maintained room and property. King bed was so old and worn out it looked like a sway back horse. Sketchy area and tenants. Mold in the bathroom on the ceiling where the drywall has crumbled above the shower.

Clean hotel room. I had an issue with the key not working after several attempts. Thankfully, there was a maintenance man on site who was able to come quickly and let me into my room, although it was after midnight.

The room was clean, but it had a bad smell. They also left only two shower towels even though we are four people. Lastly, the toilet did not flush properly.

It had a coffee maker which was actually quite clean and came with regular and decaf, it also had a microwave oven. The staff were helpful, did not use the parking. I would definitely stay here again if I needed to. There is a free airport shuttle which will save you $50 round trip.

I

Convenient and always meets our needs. Some mildew in the shower but not too bad

Had an overnight stay in Dallas because of the airport and the hotel was good comfortable bed good greeting from the staff, right next-door to a Denny’s. Nothing out of the ordinary for a red roof. We did find that they shuttle service outside of Dallas. you have to wait for the van that picks up everybody from six different hotels so at the time that we came in it was a long wait for a van to pick us up because they were picking up so many other people.

Great

We were in a jam because of a delay and a missed flight. We were exhausted and wanted a cheap place to crash before our rescheduled plane the next day. The pictures are not accurate descriptions of the quality of the room, or lack thereof. This was a poor choice for us. Our bedspread had grey stains, the room smelled of cigarette smoke, and the air conditioner could not keep up with the 90 degree Texas night. That being said, the staff was kind, polite, helped us with our shuttle to and from the airport (it was also free). There was a Denny’s right next door, and a Chevron gas station. We hadn’t eaten all day and needed snacks and drinks and it was an easy walk.

Everything

Shuttle didn't pick up.

Lee from the office is always helpful

Habitaciones no muy limpias la tina del baño sucia horrible y olor a hierba y las cucarachas

The management and staff were all very disrespectful and showed how shrewd and harsh these people can be towards Americans by the way they push you out of the hotel or attempt to charge you late fee's and extort you for more money.

My room smelled smoky, and silver fish was crawling on me …

When my dad arrived to check in, he gave the front desk both his name and the reservation confirmation number that I had made for him. The staff insisted that there was no reservation under either, leaving him with no choice but to pay for another room, even though his original reservation had already been booked. The following morning, before we even contacted the hotel ourselves, my dad went back to the front desk and specifically asked if there was a reservation under his name that had been made by me. Once again, the staff told him there was nothing in the system. Later that morning, when we contacted the hotel to figure out what had happened, we were suddenly told that there was a reservation under his name—completely contradicting what both my dad and I had been told multiple times. Instead of receiving an apology or any effort to resolve the situation, I was met with an extremely rude attitude and terrible customer service. To make matters worse, the room itself was not as advertised. The photos online made it appear clean, modern, and updated, but the actual room was outdated and nowhere near as clean as the pictures suggested. It was very disappointing and did not match the expectations set by the hotel's listing. The entire experience was horribl

Whenever I checked in, got the key, went to the room and it was still occupied with someone in there. Went back to front desk and he said it should’ve been empty, it says it’s clean and not occupied. Got a different room on the other side of the building. Room had a little funky smell. There was some roaches that were crawling from under the bed. Overall, the stay was eh.

Poner para llevar al aeropuerto servicio

Placed looked decent Hotel looked nice, they told me my reservation was canceled, i arrived around 8:30 on booking my reservation showed active but wasn’t honored, clerk said they tried getting ahold of. Did not have any text messages or calls. Tried booking again and prices were doubled. Ended leaving the place. Another person had a similar issue

The staff was very helpful and kind, however the room was not clean and was very uncomfortable to stay in.

. Los martes en malas condiciones . Condiciones de limpieza pobres . Cuartos con olor a humedad o cigarrillos . En mi opinión no sirve ni para pasar la noche

I wasn’t expecting the Four Seasons, but barely received “Lawry’s.” The property wasn’t well maintained and the room smelled like mildew. The hotel charged twice for one night and complained about giving a refund, for the error. I would definitely choose any other hotel in the area, seeing that every other hotel around it was nice and inviting.

The desk clerk was very helpful.

comfortable bed, air conditioning Coffee maker did not work

Rooms could be cleaner

It could have been cleaner

Look like a motel, not hotel. It’s dark and dirty. Feel unsafe.

Keep to yourself and your safe

It was okay. Need pest control inside the room. Ac are leaking .

I needed a quick room for one day. Red roof in did just that. It wasn’t the cleanest, but it also wasn’t necessarily dirty. A little outdated. Staff was friendly, other than I had called two days prior to ask for an early check-in, and the staff member told me to call day of because they would not know the answer until my check-in day. Decent location considering it’s very close to the airport and you can easily hop on any highway to get either into Dallas or Fort Worth.

Clean room, bed was ok, the airport shuttle need to call to pick you up at airport, vans are old and worn down, had a handicapped person in wheel chair, no vans are handicap accessible, the step is very high big trouble to handle that with my handicapped daughter, everything else was ok, the staff is friendly and old hotel but works.

Looks nothing like in the photos. Check in lobby was dark and dingy and smelled like marijuana. Staff was rude and unfriendly. My bathroom had hair in the toilet seat and my sheets had bloodstains on it.

Room clean. Bed was comfortable. Staff was amazing

Friendly receptionist Great location

Walked into room and had strong odor of mold. Couldn't stay mold smell was so bad it made my eyes water.

Room was larger and nicer than expected, location is very convenient for work travel, staff is friendly and helpful. WiFi was spotty at best, so working in the room was difficult. Room was clean, but smelly. AC set to 66 ran constantly but probably didn't even get down to 72.

Currently enjoying my stay!! Been here almost 2weeks

Rooms are old and beds are hard

The price was right ! The main light in the room was going out though

The buildings have seen better days. The hotel needs to be torn down and rebuilt.

The staff was great, if only the sane could be said about the rest. I saw roaches in the bathroom. The bedsheets were stained. The space was very confined. A smoke alarm that was chirping every 30 seconds, the staff replaced the battery cane back a few hours later and the smoke alarm was going off. I spent $185 for two nights definitely not worth it and never again

Gross and smelly. Left to stay somewhere else

.

Staff is very nice. Rooms are ok, but smelled like smoke. Parking was cool, and shuttle was great.

It was so dirty 😫 and smell so bad 👎 😫

Bed was terrible. Room smelled like smoke

The gentleman at reception was great and attentive. The facilities another story. Is a very rundown hotel. That's the only thing I will say.

The room was a good size, the bathtub was stained while the towels were ripped. The outside looks like it is falling apart.

Bad

Más o menos

The only complaint I have is the overly soft bed. It was horrible. Woke up to back and hip pain

Great I will be back again

Nada

I had to stay for my 5 hours layover in Dallas, traveling with 2 kids and the room smells like pee and smoke, absolutely disgusting.

Habitation con olor a marihuana. Olor a cigarros. Un asco. No pude dormir pues andaba con mis dos ninos. Tuve que irme a otro hotel. Nunca volvería aquí. Y no lo recomiendo.

What I didn’t like about the property is when they put a guest in a room when it rain they know water comes in thru the door and leaking reastroom leaking water and was trying to keep me in there but I told them I didn’t feel comfortable so they ended up moving me

The clerk at the front desk was very helpful. The room was clean although old. Shuttle service from the airport was great.

Small breakfast service will be nice.

The smoke alarm kept going off even though nothing was setting it off.

Dirty

IT CLOSE TO EVERYTHING WE WANTED TO DO.

The window couldn’t be seen out of, the bed covering and mattress were horrible, there was an unknown substance on the wall, you could see the outside under the door, the floor in the bathroom was sinking. I could not stay there with my son. We had to find another place to stay for the night. The clientele at that establishment was not very friendly and the property was nice taken care of.

Cleaning room This room had a terrible smell

staff was sweet and room was clean

1. The airport pick up shuttle was not only very old but so unclean that you would have tough time spending 5 mins trip to hotel from airport. The driver did not knew even a word of English. I was just praying that van dont break on the way. 2. The room was clean but stuff could be seen worn out. The room had so week wifi that it took 30 mins to open a website. I told front desk and can you imagine what they said. " we know there is internet problem in those tail end rooms. Sry but we cant change the room as no internet is not the reason to change the room as per our policy ". I did not know whether to cry or laugh. For a moment i thought he was jocking with. They did change the room but so unwillingly as if they are doing some favour on me.

Horrible customer service. Definitely NOT recommended.

I’m writing on the condition of my room the room had an overwhelming odor and bed bugs

Inside the room was neat. Ok for a day stay. The property does not look well maintained. It could use some renovation. I would not suggest for families.

Room was very clean, new towels, combo safe in room, microwave, good price. No elevators to get to 3rd floor

It was really nice

The handle of the sink was broke. There were some obvious hairs from someone on the bed sheets.

Staff was okay, room was very dirty

Good to be able to don’t miss the airplane

Was a clean and good location for us . Thanks

rodents

Friendly staff quick check in location close to airport Elevator not working .

I called at 3pm for a shuttle at the airport which is 5 minutes away. I didn’t get picked up until two hours later. There is no water, only coffee in the check in area. There are no amenities. Quality Inn across the street would have picked me up in 10 minutes and they offer a full breakfast in the morning.

Good

Airport shuttle was convenient to and from the property. Nice staff.

Price point was good and shuttle to airport important. Biggest complaint, tge bed was sunken down so bad on one side that I rolled off. i had to sleep on the opposite side.

Good

Wasn't told elevators were available in the 2nd building (my room was on the 3rd floor). Flushed the toilet & water flooded the bathroom floor. Asked for a different room, & the key card wouldn't work. Guy at the desk was nice enough, just very busy & place needs updating. I left & went to a different place.

First room was musty/moldy smell

The AC unit was broken in our room.

Airport shuttle was a little dicey as well. Waited about an hour at the airport before the shuttle showed up. First van’s back doors wouldn’t close after everyone was loaded so we had to wait for another van. Trip back to the airport the next morning was over crowded and folks had to sit on each other’s laps.

Airport shuttle was good

Bed

there were roaches in the room. i called ahead of time to confirm about park and fly and then arrived and was told it was full.

Great value, the room was perfect for a day trip to Globe Life Field and Six Flags

The room was clean, but it had a noticeable cigarette smell. Additionally, the elevator was out of service, so I had to carry two 50-pound suitcases down the stairs. On a positive note, they offer a free shuttle to DFW Airport, which was very convenient.

Staff always very helpful. Room clean and spacious. (Superior) Airport shuttle is convenient.

Spouse is handicapped I had reservations on the first floor. We ended up on second floor and elevator wouldn’t work. Won’t go back here.

Clean and nicec staff

Nothing Room was nasty, smoke, tub was dirty

The room smelled terrible. It was fine for a few hour layover but would not stay again.

Desk clerk friendly and helpful.

The staff was very friendly and welcoming! My room was quite nice and comfortable. I wouldn't mind staying here again when I am in the area!

Clean rooms, parking great freeway accessable

The front desk gentleman, Ryan, I believe that was his name, was awesome! He has such good customer service skills. He is an asset to Red Roof and I would definitely stay there again & recommend it to others.

Super friendly staff and great location…. If you’re going to Dallas Fort Worth airport, don’t follow your GPS: just find a way to get to the raised freeway which is actually a parking entrance and you get a ticket by pushing the button, and you pay it once you leave at parking and return down the freeway… Make sure to go to the left credit side of the tollbooth, insert the card, and pay only by credit card or Apple Pay

The people were very nice and the area was very quiet, there is a denny's right next to the inn that was very convenient.

Clean rooms, friendly staff. Close to airport and places to eat.

The room smelled horrible. There was hair all over the sink ,in the shower, and the toilet was disgusting. Bed was filthy.

air conditioner filter was grossssss....room stink

Great staff!

location

Everything

The staff was incredible. The woman at the desk for check in was very nice and professional even after the man before me was exceptional rude to her. They were efficient in getting through the masses of people that missed flights like I did. There was lots of stains and hair on the bed especially. The room smelled like cigarette smoke even though it was a non smoking room.