Quality Inn DFW Airport North

a good hotel just to spend a night if you are traveling to other place.

Every thing good

None

Close to the airport, free shuttle, great staff

The place is nice to stay at for a few days. Running A/C, housekeepers are kind, shuttle too and back from the airport. Although the front desk ladies are a little weird..The pool is freezing and hurts to get in due to its temperature and don’t bother using their chairs by the pool, they’re all broken. We let the lady in the front know that the chair broke on us and she treated us like it was our fault that the weak plastic chair failed on us. All other chairs were broken as well, we didn’t pay attention to see if it was already broken, so be cautious because they might go ahead and claim that it was tampered with if you report it.

My only complaint is the bathroom sink. It sits outside the bathroom right next to the door! And it is sm¡all as heck!

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Better communication re Airport Transfer. Got the run around when trying to book Airport Transfer when arriving & was told shuttle was only 5 mins away from arriving, 45 mins later we were still waiting. Finally called a taxi.

The hotel was very clean and the staff was so lovely that it's too bad that some things were just so awful eg. the desk chair was disgusting and the latches on the window were broken so I could not open the window for fresh air. Also the lock and chain on the door was broken However, the shower and the tiny kitchenette were perfect. It was a pet-friendly room and I appreciated there were little nooks where I could put the food etc bowels

Bad

Good one for short stay

Very convenient from DFW, basic & definitely needs upgrades & updates. Fresh paint, carpet replaced or removed completely & new seating. If I had to stayed longer than 2 nights I don’t think I would’ve stayed here, I stayed because of reviews. The staff were very kind, shuttle service, breakfast was all a plus.

Comfortable king bed. Refrigerator sounded like plane taking off so unplugged. Stains on top spread and arms of chair. Was quiet even though two miles from airport and planes right over head. Nice to have phone USB charger next to bed. Usual continental breakfast. Easy drive back to car return

Me gustó todo buen servicio y la atención de primera recomendaron

There was an unpleasant oder I. The room

First, it took over an hour for the shuttle to arrive after requesting it early and the option for a shuttle the next morning were very limited. Our room was decaying and dirty. The vending machines didn't work, so we had to run across the street to grab bottles of water. The morning breakfast was subpar, the toaster and waffle maker were broken. Overall, the quick stay wasn't worth the amount we paid and I canceled our reservation for our returning trip and booked elsewhere.

Very old and not well maintained

More than expection.

Very good

Good

Property is in n need of renovations

Vending machines were broken down. Im also a coffee person and not having my packages renewed in my room was a bit annoying. My sink seemed a little clogged as well. Aside from that staff helpful, peaceful stay, and the shuttle service is excellent

Bathroom has cracked walls and hair dryer burn off also noise little fredge and tair cortains breakfast no coffee and nothing to eat just ceral bread and juices

Bedbugs in the bedroom couldn’t sleep all night

Nice place to stay at. Clean rooms, free breakfast, and a free shuttle to/from the nearby airport. I would definitely come again

Bien

Thank you

I had to take a cold shower! That was horrible, I was too tired to complain and didnt want to complain so I just towel washed body parts. The ac was not working properly, stale, gave me a stuffy nose. We only needed the room to sleep in for a night so I didnt complain. The room was clean though. The soap was terrible, luckily we took a soap bar of our own. Only reason we chose this place was cause my son stayed there also and it was less than others.

Decent for the price tag. Staff were friendly! For a short stay it was very adequate. Also nice that it had breakfast

I got told I would receive my deposit 3 to 7 business days still have not received it back.

I got told I would receive my deposit money 3 to 7 business days still have not received it. They do not message back either.

The room was very unclean. We found about 1/2 inch finger nail that was tiger stripped right by the bed on the floor. We found a small bug crawling on the pillow which I took a pic of and some hardened yellowish stuff on the sheets by the pillow. The blankets and curtains had huge tears in them. It was on the top 3 list of the most terrible rooms I have ever rented. Paid for parking and shuttle never showed up and ended up on a different shuttle that took us to the wrong hotel and then had to be taken back to airport we finally left the airport about 1 a.m. do yourself a favor and never use this place.

Called on arrival, 9:15PM, from terminal C, told NO pickup at C due to construction! My 79 disabled wife and I had the heavy burden of walking, with luggage, to a terminal bus station, to a location the hotel shuttle served. Then rode bus, more walking. Total pickup time was 90 minutes. ALL avoidable if told previously to not use terminal C for a pickup.

Na

I liked the fresh fruit for breakfast, transportation to/from DFW and the room was clean, quiet and comfortable at a reasonable price. The login process to access WiFi was somewhat confusing and I had to go through it after every time I set my phone down.

Double

Stayed here before with no complaints. Stayed 10/19 and this room was very dated and multiple roaches were noticed in the room.

Great location and price.

Would not stay here again. Chose this hotel due to amenities listed and 24 hour shuttle to and from airport. I had a 12 hour layover from an international flight before my connecting flight home. Shuttle service was terrible. I was given a phone number to call upon arrival that did not work and when messaging the hotel, I got slow and spotty responses. I didn't expect the shuttle to be waiting on me, however, I waited for an hour to get my ride to hotel. At that, I had to chase the shuttle driver down as he was pulling out after picking up a pilot waiting in the rental car area. Fortunately, others waiting for their shuttles assisted me in stopping the driver so I could catch the ride. The hotel staff was not very friendly or helpful when I checked in (no apology for bum phone number or the delay in shuttle pick up). The facility itself while clean, is very dated and old and could use some attention/upgrading. I didn't expect a lot for the price paid, but I was still disappointed overall with the property and the staff.

Room was comfortable, but the pillows were very uncomfortable. The driver was very helpful getting us to and from from the hotel. Breakfast was pretty basic with eggs, and cereal. Location was pretty convenient to the airport. Price was very good for location and condition of property.

There was a noise in our room that was very loud all throughout the night. Not too sure what it was. We’re thinking it was either the fridge or someone turning on the fan next door, but it disturbed us multiple times throughout the night. Airport shuttle and staff were great though!

Room seemed clean, but the a/c unit was blowing musty air. I turned it off. The office chair was peeling its leather "skin" pretty badly and shouldn't even be there in the room if it's going to look that gross. The plumbing repair job done in the bathroom was sloppily done. The tile and grout look like no one cared if they did a good job or not. (Note: they evidently didn't) Linens seemed clean, though.

Just stayed a couple of hours before a flight. Bathroom very small and smelled of mildew but was clean enough

BUT Several things were broken. Curtains were filthy and torn. Windows looked like they had never been washed. Bed spread should be thrown away Cheap for a reason

Everything was great

Todo estuvo muy bien. Mi estancia fue corta por lo que no puedo dar una reseña mejor, pero el tiempo que estuve fue muy bueno, personal servicial y amable.

Its was clean, staff was friendly and helpful Curtains were ripped and stained, strong smell, uneven floor made me trip

The staff was very friendly and efficient. Very close to the airport with a shuttle. Very short drive to restaurants, there is a Dennys across the street with 2 convienent stores within walking distance

El problema es que no te puedes comunicar con la recepción para reservar el traslado de aeropuerto al hotel y para ir al aeropuerto solo hay 10 lugares cada 30 minutos , y nadie te dice nada de eso ala hora de hacer la reservación y si llamas nadie contesta . Todos los que se quedan ahí es para hacer una conexión y si no hay lugar en la Van tienes que esperar y temprano la lista ya está llena . No creo que me vuelva a quedar ahí . Tu e que esperar más de una hora para que fueran por mi al aeropuerto . La cama estaba cómoda .

Very friendly staff. Beds were also comfy.

Than you

Front staff was great, let me check in early with no issues. I highly recommend, rooms are clean and beds are comfortable

Continental breakfast. A flight crew stayed there with me, so that gives me confidence that it was a good place to stay. I would’ve upgraded for a longer stay, but for an overnight, this worked great.

Shuttle service to and from airport Very slow check in

All good

All was good for solo travelers

Rooms were clean but had a bit of a smell in them. Bed was excellent!

Nothing it was adequate Hot breakfast was not available

Long hairs on my floor. That were not mine.

I like the shuttle to the airport. That's the main reason I chose the hotel. The room is a bit small, difficult to move around.

All was fine, no issues

Room was clean and the fed was comfortable. Staff was friendly and the airport shuttle was efficient and on time. The room was priced appropriately

Good price for one night.

Everything

Front desk was great. Shuttle drivers were friendly.

Good price for good room.

The employee were friendly and helpful. However, the toilet backed up and the iron did not work. The floor was sticky. But again, the staff were friendly.

It was what should be expected of a budget hotel. Slept fine. Shower worked. Clean room. Front desk staff friendly!! Don’t think the tv had espn which was annoying on a college football Saturday

Room was a bit dirty and outdated. Airport transportation was the best part.

Free airport shuttle and friendly staff.

Our stay was only for six hours in between our flights and after hours being delayed at the airport. Unfortunately we saw a roach crawling up the wall. Will definitely do more research in picking places in this type of situation next time. The positive was the staff was very friendly.

Clean room decent bed friendly staff

Nice for the money breakfast was nice my only complaint was air conditioning unit was dated and little annoying.

The room was clean. The bed was comfortable. The shuttle took us to the airport on time.

From the moment I arrived, the hotel was in poor condition, and the entire place had a strong cigarette smell. The front-desk staff were courteous and helpful, and I want to give them credit for that. Unfortunately, my experience with management was completely different. Around 2:30 in the morning, I woke up scratching and itching. When I turned on the light and looked at the bed, I discovered what appeared to be bedbugs on the bed. This was an extremely disturbing and upsetting experience. I should never have had to deal with something like this in a hotel. It has now been several days since this happened, and I still have not received any meaningful response from management. I have not received the concern, communication, or follow-up that I would expect after reporting a serious issue like this. The General Manager, has shown very little care or concern regarding what happened to me. I find the lack of communication and follow-up extremely disappointing. I am also still waiting for my refund and my deposit, which I have not received back. The front-desk employees were great, but unfortunately, good front-desk staff cannot make up for poor management and unacceptable hotel conditions. I hope management takes this situation seriously, addresses the condition of the property, and resolves my outstanding refund and deposit immediately. This experience has left me extremely frustrated,

The room I was in had a heavy smoke scent. You smell it what you enter . 2 AM in the morning, I was woken up by itching turn on the light showing enough bedbugs on the bed. I immediately went to the front desk. She was very helpful. She took all my information. I showed her the video I took with the bedbugs on the bed and she gave me another room. The next morning I went to the front desk told him the same thing showed them the video I requested a full refund they say I have to wait on management management never reached out to me. I kept calling and calling the facility Mr. Neil, who is the management.

Very friendly staff

Rooms a little bit outdated and the breakfast could been better but really good location to order food and really close to the dfw airport

Ofrecen el servicio de parqueo para tu vehículo gratis si te quedas en el hotel , pero si estás en el hotel y tienes que viajar a otro estado o ciudad puedes dejar el vehículo ahí . Mucho más barato que dejarlo dentro del aeropuerto.

Funcionó para dormir pero no es lo mejor. Precio valor obtenido justo

Staff was great, property needs some updating!

The staff is always pleasant including their shuttle drivers. Great breakfast. Clean hotel and a quiet room.

Excellent experience and room, as always

When we went to the desk, they were overbooked so they upgraded us to a better room but for $100 more. When in the room, we found a dirty pair of women’s underwear in the dresser drawer. They had to send housekeeping up. No complimentary bottles of water. And the vinyl couch they had inside the room, every time we sat down the cushions would slide off the couch. I’ll look elsewhere next time.

Shuttle bus

Best value x. Everything is more than expected.

Location and value. Room was clean and comfortable. Shuttle to and from the airport saved on transportation fees. The breakfast was lacking compared to others within the same price bracket.

The property was cleaning enough. The price was OK, but I did not like that. It had no shampoo and no soap in the bathroom. We got there late and we’re so tired that we just went to bed after. Showering with water only in the Morning The, so cold Breakfast was a mess with no coffee maker was supposedly out of order. They had been a very popular concert Close by. So the Hotel was packed. The breakfast was awful.

Our room was clean however the lobby was not very clean and the BF was limited and the public bathroom was not clean at all.

Hotel très bien entretenu et calme, le personnel est accueollant mais plus hispanophone, le wifi capricieux de temps en temps et la climatisation est très bien adaptée au climat du milieu. Faire très attention pour la navette à l'arrivée à l'aéroport!

Aging hotel

I pay only $44 for the night and my expectations were low but actually hotel was more convenient and clean,I like it ! Most likely will stay again before my early flight. Two thing only was my concern but not much , since my experience was good, it’s the lady on front desk was not happy and didn’t really greet me, it’s very rare this days when people in front desk not smiling, but ok. Another thing, they included free breakfast and better they get rid of it really or make different options. It’s extremely poor. It’s nothing. Other than that everything is fine, got free shuttle to airport. Thank you!

Dated, nasty, run-down, dirty rooms, questionable stains on walls, cigarette hole burned into quilt, holes in the walls, spider webs, noisy hallways with Latina maids yelling Spanish, cracks/patches in ceiling. Only think I didn’t see was roaches/ mice!

Clean room

The door did not lock

The lobby smell moldy

airport shuttle- close to airport

Breakfast could have a little better selection.

Smell ..smaller room than pictured .. crowded bunch of people hanging in parking lot smoking and playing loud music..staff was arguing with a guest over the phone and made us wait there to listen to it.. very unprofessional.. 1 elevator that sounded like it was about to crash.. terrible breakfast choice.. never again..

a

Everyone was very nice and helpful and the room was very clean

Clean , courteous staff

Okay

The room was quiet and clean.

Close to Airport, Shuttle service and value for the money

Very nice and clean rooms

AC is ice-cold. Rooms are dated.

热情服务Good

The receptionist was very kind and attentive however the other staff members looked very unhappy. They avoided eye contact. The male maintenance staff came across as very gossipy and unpleasant. The shuttle driver appeared annoyed. Very weird vibes.

Very nice staff. Quiet and comfortable.

Timely and efficient transportation to and from the airport and checkin went quickly. Clean room and the furnishings were average for a budget hotel. Breakfast does not start until 6am which is inconvenient for those needing to leave for the airport earlier. A/C is a bit loud during the night but works fine.

N/A....... Okay stay

The bed is okay, but the pillows are not very comfortable. They feel like pieces of mixed cotton stuffed inside the pillowcases. The room has pretty much everything you could need in terms of the bathroom, bed, refrigerator, microwave, and a small kitchen. However, the kitchen is not equipped at all—there are no utensils, plates, pots, or pans. Also, the microwave in our room had rust on the bottom, so I’m not sure how comfortable I feel using it to heat food. The hotel also has a pool, but unfortunately, it was very dirty and could definitely use better maintenance. The hotel is old and appears to have been partially renovated or “made up” to look remodeled, but there are still many things that need attention. Be very careful with the $100 deposit they charge upfront for potential damages. Our room already had several issues when we arrived: the lamps were in poor condition, the bedspread had stains, and one of the floor tiles was cracked. We couldn’t even use the clothes rack because it looked like it was about to fall apart. The desk chair was also clearly damaged and had patches stuck over it in an attempt to repair it. Because of all these pre-existing issues, I had to take a video of the entire room as soon as we arrived and again when we checked out. I did this to document the condition of the room and protect myself from being charged for damage that was already there. I really hope they return the full $100 deposit instead of using it to continue repairing or remodeling the room.

If you’re looking for something quick and affordable this could be for you. If you’re a person who likes a standard this may not be for you. This is for short stays, nothing luxurious. The pool is small but it’s gets the job done. Breakfast was basic, no turkey or other meat options just waffles, liquid eggs, kid yogurt, juice in a cup. You will survive type choices. If you like things very clean, upscale comfort, new looking in then this ain’t your spot but it does get the job done. It is conveniently located between a 7/11 and Chevron gas stations as well as a 24 hours Denny’s which was perfect for late bites. You can take a stroll if you’d like and more eating places in walking distance 20-30min away walking. I wanted more that’s all and sometimes you get less or what you paid for. That’s all for this one.

Y ustedes no me quisieron reembolsar mi dinero Mala experiencia

Shuttle was great. Food selection for breakfast could have been better. No hot food other than waffles.

I got what I paid for. The bed was good. Everything else was adequate and fine

This was our second stay here and we love it! A little run down but for the price, that’s ok. They had breakfast in the morning and very clean rooms. 10/10

they provide continental breakfast and airport shuttle service , then so excellent . even though counter staffs so friendly and nice . excellent !