La Quinta Inn & Suites by Wyndham DFW Airport South / Irving

The tall, weird-looking manager gave me a hard time about extending my stay. Told us to leave, gladly did after I made A big fuss. He couldn't even show me the policy stating they have to Charge $50 every time I extend. Their own receptionist said they are money-hungry and cheap. Beware: They charge $50 if you try to extend, which doesn’t make sense. Why do I have to pay $50 every time I extend my stay? The elevators don’t work, there’s prostitution everywhere, and there are termite holes all over the ceiling. The sheets had stains, and the housekeeper is inconsistent. I don’t get how they have 4.2 stars. This isn't my first LaQuinta but it definitely will be my last.

Are is not the nicest around the hotel however I feel like it’s that way when staying by most airport. Hotel was clean. They had a breakfast that was similar to most. The shuttle was great. Arranged the night before and the shuttle took me right where I needed to. That made my morning nice.

A little confusion with the airport pickup, but it was made up with kindness and a clean room. Located within walking distance of shopping, dining, and fuel. Across the freeway, there is a Walmart. Noise was minimal. We did not eat breakfast

In need of updating. The breakfast staff was sweet.

The room was clean and the bed was comfortable to sleep in.

Good hotel

Estaba mal el lavador de manos

The only thing was kind of a smell but not too much that you can’t handle I think it’s just because of the carpet other than that the room and bathroom was perfect amazing honestly !

The staff is amazing, they made my extended stay I hadn’t planned for, so great and we’re so helpful!!

The pool and hot tub were both cold,dirty and not swim worthy.

Some minor finishing work on the updated rooms. But nothing major.

Clean facility with friendly staff.

Helpful shuttle. Easy access to DFW

Clean room and air conditioning

The elevator smells really bad

Dirty rooms and restrooms no fan in shower

I liked staying in an upgraded suite. The insulation between the suites was very thin. I heard the guy staying next to me snoring one night and the other night the other neighbors have the music load at night and early in the morning. I notified the front desk staff and the second night the music was not an issue.

It was all around good

Friendly staff and good location nice to stay And smoke free place My suggestion Need little more clean the room especially bathroom and need to fix air conditioner and heat because when I switched to heat it's smells like burning coil.

The Hotel was clean, smelt welcoming. The staff was very nice. The down fall was the pool amenities was closed and Breakfast was not so good. They do not offer a protein "meat & eggs" . Plenty of bread, which is not a full breakfast very disappointed.

good

A few things were in need of repair in the room. Like one of the lights next to the bed didn't work, the toilet seat needed replacing and the closet and bathroom doors were out of adjustment and hard to close. But the most disappointing item was the available breakfast. Waffles, toast, little mini muffins, three children's cereals, and tiny yogurts. Oh, and a basket of apples too. Not really a continental breakfast more like a redneck one. Lucky the Denney's is a half block away.

The hot tub and swimming pool extremely dirty and they don’t have housekeeping daily must request to have your room cleaned. Definitely not a good stay and bad hotel experience.

The volume on the television was very low and the remote control did not work to adjust it. The sink in the bathroom was stopped up therefore I could not utilize it properly. Other than that, everything else was great. Great staff cleanliness and I'm not complaining. I'm just stating the minor issues. So thank you all for being kind and courteous throughout my stay.

I had a great stay at this hotel! The staff were friendly and helpful, making me feel welcome throughout my visit. I also appreciated the convenient airport transportation. I Thank them for a wonderful experience—I look forward to coming back!

The breakfast was trash, we stayed two days and it was nothing we could eat, no eggs, sausages, nor bacon, or potatoes. Bite size yogurt and drinks like apple or orange juice with bagel, and maybe a waffle that we could not figure how to flip, and the famous cereal of course. No bathroom amenities what so ever than when requested asked if I could pick up at front desk, I said no so maid brought just 2 things shower gel and lotion..

Location, and staff. Very clean Elevator was warm and smelt funny. Only complaint

Clean room good breakfast

The rooms although renovated were not well done, the bathroom door needs to be repaired. The sink did not drain so therefore was not functional. Malodour in the elevators.

Todo estuvo muy bien lo único fue que la televisión se prendía sola después de que la pagaba 😂 y el volumen solo subía y bajaba cuando la prendía después ya no 😂 pero de allí en lo de más todo estuvo bien.

A little bit smelly, the passage way is slight dark, effacing the vision of hotel.

We have stayed at this hotel, many times and really like the location and La Quinta. However, this time it started at the airport when they picked us up in a Mercedes sprinter van. It’s a very high step up into the van and they had no stepstool. I’m 78 years old and it was near impossible for me to get into that van. We stayed for three nights and I continually complained about the water running in the bathtub not just dripping, but running the faucet needed to be replaced and it really needed to have the entire tub reglazed because it was such a mess cause it have been running for so Long big disappointment this time I’m going back to the airport. They did get a little stepstool so that was very helpful.

Idont have anything negative to say ppl and rooms were ok

No

Good location with free shuttle Free breakfast was just continental. They had hard boiled eggs that you could not get the shells off.

This hotel advertises a buffet breakfast. Its actually continental breakfast. Ice machines broken. We had to move rooms because the first one, the TV didn't work, no hot water, I cant for the life of me understand why this hotel was highly rated. False advertisement is manipulative and a straight up lie. I will never ever consider staying with la Quinta again. DISGUSTING

room was clean and staff was helpful

Nice clean room and good parking feels safe and clean sheets good front desk he was fast and efficient and gave me toothbrush and paste

overall good experience!

The breakfast

Hotel is on the older side. Elevator and room hallway on 4th floor smell horrible like industrial grease. The room door had gaps and felt a little sketchy like the door could be forced open.

Very nice rooms and great price

Great 😌

Really nothing Extremely dirty hallways and not properly cleaned rooms. They don’t answer booking.com messages and barely answer their phone

Housekeeping was hard to communicate with, hotel room floors were dirty, housekeeping did not clean room, bathtub was not cleaned properly and shower head was worn. For free breakfast I was expecting hot eggs or sausage with the waffles, At least. Also, I did not feel my children were safe as there were a lot of people arguing by the poolside.

Front desk person helpful in assisting me with rental car drop off, and shuttle pick up

The property has been recently renovated. The room had no carpet and was spacious. There are a few restaurants in the vicinity some are walkable ( Chinese buffet, Olive Garden and Dennys) but the hotel has a shuttle and is willing to drive you to them or other business in the area such as the Walmart across the freeway. The only serious complaint I have is that a booked the shuttle to take me to the airport (DFW) at 4am to catch an early flight and when I got downstairs at 3:59 the shuttle had taken someone else that had not booked the ride. Their excuse was that there were 3 people wanting to go to the airport and they thought it was me and my daughter. They have a roster, they wrote my name, room number and time I needed to go but they didn’t bother to check it. What got me really mad was that I confirmed with the afternoon attendant and the evening one twice that the shuttle would be available at 4:00 am, I got to the lobby before 4am.

I stayed here overnight when my flight was delayed. Great hotel. Great service. Would stay again.

It was very clean and welcoming! Unfortunately my flight got delayed by 12 hours and I needed rest- this hotel was just amazing!

Room was not clean, people were extremely loud late into the night, and staff was very rude and unhelpful. Avoid

Very good

The room was spacious & clean. The staff was friendly & the rate was great. I would recommend this place for sure.

.

NO

We stayed one night on Thursday September 10th going to see chris brown concert. I tried to take a shower before leaving and NO hot water in room 212. . I let it run still no hot water. I called front desk and I was told a matance guy would turn ur hot water up. After getting back from concert some 6 hours later. Still no hot water. Counter guy told me to call manager. I will definitely call because this is the first time I ever had issues and I stay here each time I come to this area. . I’m scheduled to fly out this Monday on 14 th. I hope the problem doesn’t happen again. And it’s fixed CThomas

No

The tub was peeling and the remote control to the tv did not work very well. I did like all the channels on it though. The volume button did not work well.

This is a nice hotel. Newly remodeled rooms. Very nice pool. It was clean, quiet and I felt safe. Breakfast could be improved. I would definitely stay here again.

Bed and comforter Smells bad inside the elevators and in corridors Toilet is not clean

It’s always a pleasure to stay here. Al the front desk clerk is always polite and friendly with I check in

I was blocked out of my room last night for 6 hours. My key card got deactivated 8 times every time I leave my real. I have to go to the new key card. Take enter my room, the other customer getting access to my room With card. Everything is on camera, horrible service by staff, or each morning. And all the different activities, staff and bad customer allies were trying to set me up for eviction. customer, and our staff DFW airport all throughout the facility . They even got into this review and enter language to prevent logging the complaint. They intercept all wifi. I am a black totally disabled veteran.

We’ve stayed at this hotel before and had great experiences, which is why we returned August 27–30 and booked two rooms. Unfortunately, this stay was completely different. The pool was one of the main reasons we booked, yet we weren’t told until arrival that it was closed. We later learned it had been out of service since at least August 19. Guests should have been notified ahead of time so we could have chosen another hotel. We also weren’t allowed to use the hot tub, even though it wasn’t affected. Between our two rooms, we had issues with the TVs/remotes, noisy AC, microwave, refrigerator controls, poorly fitting sheets, and a broken third-floor ice machine. Even more concerning, there was hair in and around the bathtub drain when we first used it, and the shower heads had significant buildup. The parking lot had trash throughout, the hallways smelled like burnt rubber, and alarms went off in the third-floor laundry room for two days. Breakfast was disappointing, and our room key was even deactivated before checkout time. We paid extra for two rooms based on our previous experiences and the pool. Sadly, this stay did not come close to what we expected or paid for.

Staff was rude when arriving, there were lots of people that were hanging out behind and in front of the building late at night yelling

The rooms were clean and nice it was quiet and the staff was nice especially the night clerk

Nice room clean room great everything especially the night check in guy

The rooms seem filty

It was clean and spacious and quiet and the night clerk was very nice

Very noisy room you can hear ur neighbour like they are at same room

The hotel was okay in terms of cleanliness. The room itself was clean but the common areas left much to be desired. Breakfast was OK, mostly unhealthy, high carb foods. Staff was friendly and helpful. Airport shuttle was great. It was overall good for the price.

Ok value for the money. Hard to tell if the rooms are clean when all the lights in the place are a cold, dim LEDs. Also the toilets are so low-flow to save money that they clog for no reason, which is embarrassing. They clearly know this is a problem bc they put stickers on the tanks letting you know this.

It was sufficient for the price.

Está muy sucios y tiene mal olor

🙄

A

Room was updated and clean and staff was truly AMAZING!!! MR.AL and driver ANTONIO were SOOOOOO kinds and helpful. Definitely will book when I return

Very welcome stay room was very comfortable loved the breakfast staff was awesome I will definitely be back again

The room was very cold. I saw a few roaches in the bathroom sink. The room was pretty nice aside from that.

It's clean-ish and maintained-ish.

First, we were only in town for one night and needed a room to crash out for the night. Upon checking in and approaching our room, they gave us a handicapped room which we did not request. The carpet in front of our room was drenched with water and completely soaked. They had a fan running which did nothing but make noise. The breakfast. I have never ever seen people get excited over a hotel waffle. The thing that was very disturbing was people were using their personal water bottles and touching the spigot on the water tank as well as the apple and orange juice machine. This should be a lesson to all that “ FREE” is not always a good thing….

Called receptionist and she said she will notify maintenance. They never came. I will never stay at this hotel again. I do not recommend it

Everything in general was great

Great

Staff very friendly and helpful.

Breakfast could have been better

Buen servicio recomendado

The room visibly looks clean and all put together, but it's not. Someone turns the air off every night. When you mention it to the front desk clerk he smiled and said I don't know how that's happening. The toilet had mold under it. It wasn't fully cleaned. The TV was missing a box so we couldn't watch TV. I gave it a 2 because we were close to the airport. Never staying here again

Very clean location, very friendly staff

The breakfast was very disappointing. I wouldn’t really consider it a full breakfast. The only options were waffles, cereal, and yogurt, and it was basically the exact same thing every day. There were no eggs, sausage, bacon, or other hot breakfast options besides the waffles. If you’re choosing this hotel because breakfast is included, just keep in mind that the selection is very limited.

Al at the front desk was very helpful.

Y renovated and mod cons in the rooms like several charging ports . Comfortable seating. Breakfast was good - there wasn’t bacon and eggs like the other la Quinta’s but the waffle and everything else was really great .

Proximity was a plus

Proximity was a plus

Our room was super clean, had great AC, and the Front Desk guy (his name was AL), was fabulous… sooooo friendly and super helpful!!! They also provide easy & excellent shuttle service (our Driver Antonio, was awesome!) to & from the airport, which was sooooo nice!!! I would definitely recommend this hotel…. they truly were “The Best!” in sooooo many ways!!!

Great weekend getaway definitely a repeat guest

I enjoyed my stay! The guy at the desk was helpful and welcoming. The newly remodeled room was nice and clean! I liked the option to connect to the TV to access the streaming apps. Had some difficulties with accessing hot water to wash hands at night and then the next morning when it was time to take a shower. My only other grievance was the lack of protein options for breakfast. There were only boiled eggs. Another guest expressed the same disappointment. Other than those issues, I enjoyed my stay.

Good bang for the buck. The beds were clean and comfortable, but bathroom could of used a refresh. Not sure if it got cleaned at all? Shuttle was super helpful and the gentleman that helped us with the request of the shuttle was great. Would stay again, would just request a clean.

The hotel is located adjacent to a freeway, and the rooms facing that freeway have extremely high levels of road noise. It does not appear that any effort was made to install windows or other materials that would reduce this ever present road noise. If you do stay at this hotel, insist on a room that doesn’t face the freeway. The supposed breakfast here is a major disappointment. There was no hot food - unless you wanted to make yourself a waffle. There was no breakfast protein of any kind - no bacon, sausage, eggs, etc. It’s so disappointing when a hotel that markets itself as providing breakfast actually offers little aside from some coffee, stale muffins, and dry cereal. The hot tub and pool were both nice, and the location is convenient. So if you love road noise, and need very little for breakfast besides coffee and a bowl of cereal, this is your place!

Everything good

Everything is wonderful

They put me in a room next to elevator that kept waking me up through the night. Toilet dirty and toilet seat broken.

Buffet breakfast was good

Our stay was okay for what we needed. We were in town for a concert and stayed two nights. The reason the stay was just okay was beacuse when we enter the room you could tell that the floors had not been cleaned. There was dust, dirt, hair, and items that the past guest dropped under the sink counter in the restroom. We had a king bed and a pull out bed. The pull out bed had a plastic wrapped, my guess it's to protect the mattress but in the night all you could hear was the rustling from the plastic with every movement which made its really hard to fall asleep. Really enjoy the pool, it was clean. The breakfast only consisted of the waffles machine, fruits (bananas and apples), bagels and toast, cereal and small muffins (chocolate and banana).

The "breakfast buffet" is very limited, wouldn't even call it continental

Good stay,clean, and safe

We came to attend the world cup game in Dallas and our experience was great, the location is great close to the airport and West Irving station, 20 minutes drive to downtown Dallas, great location with many amenities around

Clean room, clean restroom, clean breakfast buffet area. Overall very pleasant. Will definitely stay here again on my next business trip.

Male by pool was taken videos of me and was very upsetting. He was also smoking everywhere twice this happened. Front desk seems afraid to speak to him . Internet not free as advertised. If you don’t let them sell your information & provide email full name and number , must pay for WIFI ..

Everyone was soooo nice!

Terrible

Nice room. Front desk staff nice

Room was nice. Staff very friendly.

It’s just so-so; the TV didn't work, the fridge didn't work, the sink kept clogging, and there was no exhaust fan in the bathroom. Most importantly, breakfast was always the same—very, very basic and not good at all. I don't think I'll stay at this hotel again; sorry.

Clean updated room, gentleman at the reception when checking in was friendly and nice. Would recommend to stay.

Staff were very helpful and accommodating. Shuttle was prompt, comfortable and reliable. We enjoyed the breakfast served. The rooms were decent. The bathroom did not have a fan so we had steam from the shower settle on the floor so it got wet to walk on but overall it was comfortable. The facilities are well designed and functional, although a bit outdated. We very much enjoyed our stay! Thx!

Our room was clean

Really clean and spacious rooms with very helpful staff. Close to nearby shopping and restaurants at walking distance.

We got the airport shuttle at 5 am. When we got downstairs, we couldn’t tell who the staff was! He had on a regular t-shirt. The shuttle was on time, however the driver could use some customer service training. No greeting, no offer of help of any kind. He got in the bus, started the engine and that was the indication to guests that the shuttle was about to leave.

The staff was terrific. The place was nice and I had a good rest while staying there.

The staff was real friendly and the place was kept up.