La Quinta Inn & Suites by Wyndham Dallas - Las Colinas

Our stay was incredibly pleasant from start to finish. The hotel is located in a quiet area, yet it offers excellent access to the tollway and is close to many great places to eat. Our room was perfectly clean, and the staff was friendly and welcoming throughout our visit. We also really enjoyed the delicious continental breakfast—there was a nice variety of bread, and the coffee was great. To top it off, the online checkout process was quick and easy, making our overall experience seamless. We would definitely stay here again!

Over the last year I have had to frequently travel to Las Colinas and I always stay at this property. The staff is friendly, phenomenal customer service, the location is convenient, the price is a great value, and there’s breakfast. Thank you to Jay and the complete staff.

The property was very clean but the air conditioning did not work well. It would cool much below 78 or 80 degrees Fahrenheit even though I set it at 66. There was also no hot water in the shower. When it was time to checkout they would not provide a receipt due to the daily audit update. I understand that. They refused to provide anything manually in writing acknowledging checkout. The attendant said he would not provide proof. Not they he couldn’t, he just refused to do. I would advise others to seek an alternative place to stay.

Very clean, good continental breakfast, free parking, quiet, great for solo travel, however the shower did not get very hot.

Pool was dirty, water was cold in the showers, no one at the desk would answer the phone.

A very quiet place to rest!

The elevator was not working so I stayed on the first floor and I do not know if because we were close to the laundry but my room had a smell to it. Even though my air conditioner ran it was very humid in my room that my clothes felt damp.

As always very clean room and amenities and great service.

The front desk staff member was friendly at check in. The hotel was clean, smelled a bit funny in the lobby, but everything appeared clean. I was hopeful at the time of booking that the newer exterior would equal a decently maintained room, but despite having been renovated, there was quite a bit of wear-and-tear in our room: broken trim under the mini-fridge, peeling/scratched paint on the bathroom door frame, a tear in the arm of the sofa, stained sofa cushions. Aside from the damage, the beds, bathroom, and the room in general were clean. We did not request a room change so can’t speak on how that would have been handled. I did appreciate the online check out option. All-in-all, I’ll probably stay somewhere else next time we’re in town.

Morning breakfast buffet was nice but a few additions would be helpful. Food wise … bagels and crème cheese at least added. A few healthier options offered would be ideal. A hand wash sink should be added in the dining area for guests, as well as attendants, use as needed.

I stayed here for business a couple nights because it was a walkable and affordable option to the Ritz Carlton where a conference was being held. The room was clean and provided a safe and comfortable place to work and rest. The lobby was very small and had a very strong cleaning product smell but staff were friendly.

It was great overall!

Good one

Moisture into the room. Ironically, a digital thermometer with me and the humidity in my room registered at 73% I changed to a new room assuming the air-conditioning was not working properly. In the next room had the same high humidity of 68%. One evening the dampness was so bad in my room. I wound up taking a nap on the couch in the lobby around 4 o’clock in the morning.

Upon arrival at DFW I contacted front desk for courtesy shuttle per the web site. The attendant was hard to understand but was able to communicate that shuttle was broken, for me to find my own transportation. Once I arrived and received my room, the smell in it and hallway was unpleasant. Breakfast the following morning was free, it also was very limited and cheap. Don’t recommend staying here

nice and clean hotel and close to the airport

The hotel has rats and refused to a knowledge it when brought to their attention. Unfortunately we didn’t notice the rats until we had stayed for one whole night, we checked out early bc of sed rats and they refused to refund us for our second night. I wasn’t even asking for a full refund, just to be refunded for the night we weren’t staying there.

great place to stay

It is dirty. The sheets were cleary not washed from the previous user(s). This is absurd because there were dirty markings on them. The floor/ carpet was not vacuumed and it smelled like something was rotting in there.

Awful experience, stayed here 4 nights and every night we took cold showers I expressed this to the staff and manager as well and nothing was done just multiple excuses and no plan. It wasn’t until I asked for a room change on our last day after giving their excuses a chance to follow through and hoping that the problem was just in that one room and it could possibly be hot water in the new room but it was the same as expected. The water was still cold and I wasn’t accommodated nor was anything done about my situation. Worst stay ever !

Website shows that they bar a shuttle to and from airport, they do not have it. This was the main reason inspected this hotels

Clean well kept room staff are great.will stay again

Extremely peaceful...worth the stay.

Decent place, clan quiet and not far from the interstate

Terrible customer service . Do not care about assisting customers . Arrived a day early and was told only a two bedroom was available . I arrived at 1 AM in the morning. Keep in mind. My check was for three in the afternoon so I arrived early. They wanted to give me a two bedroom room for a very high rate and then have me move at 11 in the morning into my new room. It was just me by myself. I asked if it can be matched with the rate that I got the other days for and call customer service no help at all. while I was there, I had to get my key card activated twice because they deactivated it. I asked for a room towards the back so I can conveniently park since I am handicap and access a room before I can even finish my sentence the agent said well that’s what there is. Didn’t even hear my reasoning or anything when I took a shower. The water was cold not even warm room was decently cleaned. That’s why I have stayed there before and since I try not to associate with the employees didn’t care much for the customer service, but having to walk from the middle of the hallway all the way to the front with items in my hand was just absurd. On the last night I did have my son with me and went to the breakfast in the morning five minutes technically before closing, but it was just horrible trash over filling nothing available if cutoff time is 10 o’clock it should be 10 o’clock not 9:55 AM they didn’t want to reduce my rate the first day but yet can cut off breakfast early. Not my pick

The manager was really nice and professional. He was there Friday when I arrived.

When booking, was told a smoking room was an option, but it is a smoke free facility, so that was a lie. Staff unconcerned with my issue and unhelpful

Clean room! Nice visit, recommend staying here!

SOAKED, like my socks and feet were wet just from walking around my room. There was also a marijuana cigarette butt like a joint roach just on the floor right when I walked in. Disgusting.

Location Managment

The staff receptionist refused to give a receipt with the excuse that the system wasn’t working .

The check-in was quick. The room was clean & the bed was comfortable. We didn’t use really any of the amenities as our stay was just to get a few hours of sleep before having to leave on a very early flight. I would stay again.

I think the breakfast could have been better, offered fresh fruits and other varieties of food. The only thing worth eating was the waffles. The shower squeals loudly when it’s running and water runs down the wall to the floor outside the tub making the floor a big puddle of water

NO HOT WAYER . Apparently their boiler was not working correctly. They also did not know which rooms were getting the hot water and which rooms were not getting hot water. When I checked in, nobody said anything about boiler issue nobody said “hey check the hot water. Let us know” NO A WORD ABOUT THE HOT WAYER ISSUE WAS MENTIONED TO ME. So I get done with my work late try to jump into the shower around 10 :30 pm no hot water. At this point, I was tired and just took a quick cold shower and went to bed. The next morning I went downstairs and I said “hey my room didn’t have any hot water” and Annna at the reception says “oh yeah we’re having problems with the boiler” and I said “how come nobody said anything to me when I checked in?”. And she says kinda sarcastically “oh because we don’t know which room rooms are having any problems and did you call? Did you call?Did you call downstairs and let us know?” and I said no I did not call at 11:30 at night cause I didn’t think that anybody was gonna be able to do anything that late at night anyways therefore I’m letting you know in the morning. This is the morning I’m checking out and then I was told that the manager will get in touch with me and I still haven’t heard anything back from them. It’s been two days now..

The room smelled like it had just been painted, so it was hard to sleep taking in that smell. I alerted the front desk. They said sorry, and that they would make a note of it.

Me pareció súper la estadía, habitación limpia, amabilidad del personal, rico el desayuno super practico! Mil gracias

The location is great and we felt very safe. Easy drive to downtown Dallas. We highly recommend Irving as a base to visit Dallas. The breakfast was good, the breakfast room is clean. The desk clerk was helpful The rooms are old and need some renovations including the bathroom. The worse was the smell in the bedroom, awful !! We asked to change and the desk clerk gave us another room, he didn’t look surprised when we talked about the bad smell. The smell was better but not perfect. It tells us that the entire hotel might need new carpets and/or new filters in the air conditioning system.

The place was great except they put us in room 143 which was for pet friendly. Smelled terrible. They made up for it the next day and placed us in a new room, clean and great! We would stay again

Rom was a bit dated but comfortable. n/a

The bathroom sink would over flow because of hair. You could see the hair clog. The showers head were terrible, worked at 40% capacity

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3. Rude and unprofessional front desk staff at night except morning staff. 3. Carpet had patches of dirt. 4. TV not connected to the internet. 5. Cleaning maid opened the door without knocking. 6. Front desk staff talking to me while browsing on the phone and with very rude demeanor and asked where I was from. This hotel should not be operating at all.

Better than I thought, based on previous reviews.

The staff was very helpful. Room was spacious and clean. The pool needed a bit of cleaning.

The beds were TERRIBLE!!!!! Trying to find a spot that I didn't sink completely in or roll off the bed was very challenging. I didn't feel comfortable enough to even take off my socks, the place just felt dirty. This property had a rating of 8.2 and I am not sure I would even give it a 6 except for location. To say the least I was very disappointed with this La Quinta property. My wife and I try to stay at their properties due to being very well kept up to date, clean, good staff. This property makes me reconsider. And Expedia needs to check out the properties themselves if you are going to rate them.

I booked this hotel as it said that an airport shuttle was available but they didn’t have a shuttle I also wanted a late check out and was ready to pay for it but they said they can only give me one extra hour payed for of course instead of what Expedia said which is a late checkout at 3pm the breakfast was very mediocre not a fairly good selection of options also the swimming pool was filthy with leaves was a terrible experience

The only issue I was that the shower kept backing up and I requested a late check out and was awakened by a knock on the door at 11am then a call at 11:15am, so what was the purpose of been granted a late check out if you’re still going to wake me up before??

Quiet BED BUGS! Bites all over my body. Bed bugs!!! I only had a one night stay and continue to toss and turn because I was itching. I continuously checked the sheets in the middle of the night and nothing!!! This morning sure enough a red bed bug crawled from behind the pillow that was against the headboard. I showered quickly grabbed my stuff and left. The young lady was kind at the front desk but I don’t intend returning back. This is my 2nd time staying here for one night and again not a good experience. Lesson learned.

So, I got only one of those; sleep. -The jacuzzi was lukewarm -The internet went out and didn’t come back until the next morning -No hot water in the shower. I called to report these, but got nowhere. For example, “there’s no hot water because all the guests are using it at the same time”. Shouldn’t a decent place account for that? Ridiculous statement.

Thump Up!

Bath clean ,but tub and shower very dated and old calking and tub was old and looked dirty.,other than that item it was good beds are very comfy and room clean ,with a excellent TV. SHOwer

Hines, LQ properties have REALLY been disappointing me in the last 2-5years with dirty and understaffed rooms and hotels. This one changed that trend! Clean, upkeep done. Being across from a ritz Carlton property may be shy, but it was 5/5 stay.

It’s was literally 90 degrees in my room the ac did not spread throughout the room I ultimately left the property.

Great location. Very spacious. Ok breakfast. Hallways smelled like weed at times. Missing iron and when i asked for one, i was not believed and the receptionist went into the privacy of my room to physically look for one. She was not nice or friendly at all.

The property is old , and smells like mildew when you go in

Room was clean - bathroom just need a lil work staff was good , didn’t go to the pool and no problems with parking.

The hotel is full of mildew/ mold smell The carpet needs to be replaced. HVAC system needs cleaning The Smell is the room caused me headache. I felt this hotel is definitely not family-friendly. Please do not bring your family here This is not Kid Friendly at all

Do not start here rooms aren’t clean they have a foul smell and we reported bugs

Very clean and located right near many places Nothing

Great breakfast.

Room was clean and bed comfortable. I was kinda scared bc of the reviews but it was a pleasant stay.

Rooms are clean. Check-in was easy parking must free. It’s in a good neighborhood, nothing fancy at all but if all you need is a good night sleep before you go to the airport then this is not a bad option.

Nothing

House keeping was friendly, as was the front desk employee, complimentary breakfast was good. Overall a decent stay for a quick trip up to Dallas, price point and hotel rating matched my expectations. The elevator smelled as if someone had been smoking in it, I'm not sure how this could be addressed, but it was every time we took the elevator - so it might be the elevator shaft that retains the smoke smell.

We booked this place because of an airline delay and thought it was close to the airport, but it's not. When we got there, it was in a nice quiet area. Check in was good, nice people - but when we got out of the elevator and looked down the hallway - It felt and looked very rundown and dirty. I was scared to open the door to the room, but it was just fine. It just seems like the rooms and internal property hasn't been improved in quite some time. I've stayed at nicer places in bad parts of South America. Luckily we weren't staying long, slept well and caught our flight home at 4 am. No coffee - just raw dawged it out of there.

Boring.

The location was fine. The bed was comfy and the sheets and towels were clean!! Carpet inside the room and hallways was FILTHY!! The bathroom sink was clogged and no one ever came to fix it after I mentioned to the front desk staff. The property needs some TLC!

The room was clean, staff were helpful. Free breakfast was great as it had variety. Overall, good bang for buck.

Nice room. Bed is comfortable and clean. Little mold in the shower other than that it’s clean. Grocery store Tom Thumb is a mile up the road. Nice walk. Refrigerator and microwave in the room. Would stay there again.

Bathroom in need of refresh, rusty door hinges, rusty door, bathtub surround dirty/worn, lower shower head pressure Sheets and pillows worn down

Nice overall.

Nothing. It was filthy. There was a live cockroach in my room. The towels were dirty. Poor cleaning all around. The elevator had troubles. poor staff communication.

Pool was nice. The carpets were pretty dirty and the bathrooms were as well.

Great place to start

Nothing BED BUGS!!!!!!!! I stayed in a room with bed bugs, and Booking has not resolved the issue. I had to spend around $79 on my own to disinfect my belongings, and the hotel did not properly disinfect the room — they only changed the sheets. This has been extremely upsetting and unacceptable.

Nice team - clean and close to the stadium

Its not well maintained and smelly rooms

Hotel was nasty and got bit by spider in room it stunk like smoke pool was so nasty

The smell was moldy and there was a roach in my room.

Breakfast is worst

The overall property was so dirty that had my room not been prepaid I would’ve gone somewhere else…the room was in dire need of a good cleaning - and refurbishing. When you walked in the carpet you could feel that it needed to be vacuumed. There was an outdoor patio where smokers were allowed but no ashtrays were provided and for days the ground was covered in cigarette butts. The towels are so old that they shouldn’t even be used. The staff were so unprofessional and rude with even the smallest request that it’s a wonder they have any business, They won’t let you charge items from the little convenience store - but who carries cash? Save yourself the hassle and stay somewhere else. Oh, and when I was checking out, there was a young lady at the desk, advising the staff that there were bedbugs in her room! Sitting in the lobby with other guests, we began chatting about this subject, and I was informed that it is a continual problem at this hotel. Stay somewhere else!

None

The location was about it 8 minutes from Toyota factory as we were there for a Yungblud concert The staff tried accuse me of stealing a candy bar bc I set my water down on the shelf to verify the price of the water. Very rude claimed it was on camera but when I asked them to show me the proof they said never mind it was fine.

More food at breakfast, our room was nice, but ac didn’t keep it as cool & bathroom was painted over looks like water damage. Definitely a ceiling fan would help to circulate the air. But overall nice, will stay again.

Expedia notes this property had cribs and they do not. I have twins and needed a crib. Very disappointed

Clean and great stay

Pool was dirty, no towels by pool. Dark stain by air conditioner in room likely mold. Breakfast was bland, apple juice was clear and tasted like bleach.

Nothing Room 250 had a smell to it and the ac was working the next room was fine but no hot water the boiler had been down for a couple of weeks from what i was told by the lady at the front desk

Amidst a s storm of canceled flights and customer service phone calls, this hotel was a lighthouse. Super grateful for a clean and safe place to rest that was walking distance to a grocery store.

Hiccups happen and I hope my next stay is better! Would still recommend people to come and stay!

Nothing Horrible staff, horrible food, super uncomfortable beds

Stayed one night 5/20/26. Was able to check in early (about 1 pm). Went to take a shower at 3 pm for my evening event was in town for, but was no hot water. Called front desk and was told "he would check the boiler and call me back". Waited an hour with no call back. Had to take a cold shower or be late for event. Next morning was same situation - still by checkout time, no hot water. Called front desk again to inform and request refund, was told have to talk to manager. On may way leaving stopped at front desk and spoke to manager Joe who said he would look into refund. Still no refund. The AC also took awhile to cool off room. Staff was polite. Room was clean except for carpet flooring was gross. Bed was comfortable. Hot water is essential and expected.

The hotel overall was not well maintained. It’s smelled of mold as soon as we entered the lobby. The hallway carpets were very dirty and stained. The room itself was roomy and seemed cleaner than the rest of the hotel. But the bathroom was very old and bathtub/shower needed replaced. We stayed three nights and every time we got back to the room for the evening our room keys didn’t work. We had to return to the lobby with all our stuff to have them reset. We didn’t expect much from the free breakfast as it was just complimentary but it was subpar at best. The eggs were watery, the orange juice was super diluted and there were very little choices of food. We will be back to the area but will not be staying there. The price and location were the only positives of the hotel.

Need more staff and better breakfast

I had an absolutely awful experience at the La Quinta in Las Colinas. I arrived to my room to discover that the remote to the tv was broken and being held together by tape, the television had sound but no picture, the bathroom was not clean and the door to the bathroom was broken and the toilet and shower were filthy. I contacted the front desk who informed that there was nothing to be done as maintenance was gone and so was housekeeping. She rudely informed me that it was a long holiday weekend and she had no other room to move me to as the hotel was full. She said she could “try” to come up to the room later to look at the tv. I went downstairs and told her I would need to check out and she rudely asked if it was just because of the tv. I explained that the entire room was unacceptable and questioned her as to why the room had clearly not been checked prior to check in and she could not explain why. I asked to speak to management to which she informed me that there was no direct way to reach the manager. As I checked out and took my belongings to the car she flagged me down in the parking lot and said she called her manager (after telling me this wasn’t a possibility) and said that due to the hotel causing the issue I could call Expedia and they would provide a refund. I did as she said only for Expedia to tell me that the hotel would not communicate with Expedia as promised and could not give me a refund. Do yourself a favor and stay literally anywhere else!

Room was clean and comfortable! Staff at check in was welcoming and informative. Pool was very nice! Definitely worth staying!'

Rooms are clean and spacious. The hallway floors could use a good seam cleaning. They were stained from lots of spills.

Worst property management

We had 4 rooms. 2 of the rooms had TVs that were not working. The staff on duty could not get them working and did not seem to mind if they were not working.. The pool was pretty gross. It is sad that we needed to book 10 rooms next weekend at this hotel but had to change to a holiday Inn instead of facing bed bugs again.

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The breakfast was the worst I've had. The water in the room was cold everyday we had to some else to take a shower. I will never stay at a LA Quinta again It's the second time we stayed are one I will tell I know about these places. I think we should be competitive for the worst place we have stayed at. I'm so disappointed in this company. I would like to have the phone of this to talk to.them Thank you Marcia Carrillo 916 296 0791

Dirty carpets, not enough cleaning staff, our tv did not work, our pillows were filthy and I had to go in person to demand new ones, hard to understand the staff as they had a strong accent, they were polite, bathroom door was dirty and had chipped areas, beds were comfortable, breakfast food was very limiting, location was good based on where we needed to go.

The hotel is nice. When I stayed in February I had no issues. This trip the water was luke warm and my room smell like mildew. I spoke with the front deak and she informed me that it was a water boiler issue and it was like that in the entire hotel. She said that she couldn't switch my room because there were no more available. I sprayed lysol several times to try and help with the smell, but it didn't work.

The water was cold in room 120. It made for a terrible shower. We were moved to another room 112. We encountered the same issue. It was so frustrating and will not stay here again.

Breakfast good

We had no hot water to shower.

Breakfast lacked variety. On 2 mornings there were no lids for coffee cups. Lunchroom has uncomfy furniture.

Breakfast included scrambled eggs and sausage patties😁

Todo estuvo bien, lo único es que cuando fuimos a dormir la cama tenía un olor horrible, como era tan tarde no pedimos cambiar y tuve que colocar toallas arriba de la cama para poder dormir sin ese olor tan desagradable, la verdad tenía muy mal olor!

Great stay and very clean

Pas terrible

Little dirty!

Petty good place for the price. Needs updating but very good and safe.

Price was excellent considering the location and quality of the facility.

Breakfast menu was fair. Parking was accessible to lighting and the front door. The room was clean but we did see roaches.

Clean room Staff Breakfast

no hot water, told us 15 mins room will be ready, ended up waited for more than 1 hour, AC super loud

The place had a smell. It was dirty… building looks run down it’s Obvious that the owner or corporation does not care about this Hotel.. The Ice machine was leaking., please pay the extra $ & stay somewhere else

Bugs on bed

Good