La Quinta Inn & Suites by Wyndham Dallas DFW Airport North

Very good

Superb

The size of the room was really good the bed was very comfortable also the third party food menu options was also really good. The shower door kept sliding open when trying to shower but other than that not much I didn't like

Exceptional

Superb

It was clean and quiet. They assigned me the room farthest from the only working elevator.

Excellent front desk service, great breakfast, clean, great value, good location.

The hotle itself was nice. Like most La Quintas, never had a bad stay. The only wild part was the transportation. Between me calling and being told it would take an hour. So my wife called and she said to stand where the shuttles come and would be about 25 mins. Welp.a La Quinta shuttle comes i ask him if "this" (shows my reservation with the address on it, and he says no. The guy waits for over 45 mins (as my wife in now talking to Expedia for help). The driver finally come back out and asks if my name was Mike. "Yes" come with me! I ask him why he didnt take me when I first showed him my information, he had zero reason. Anyways, I got there but took me almost 1.5 hrs at this point! And it was less than a 5 min drive to the hotel. But the hotel itself is nice.

I don’t enjoy my time stays however the shuttle services was very poor and unorganized.

Exceptional

The property is generally a good place to stay. However, the elevators are not conveniently located and is a considerable distance from the rooms. Carrying luggage can be difficult, especially with multiple bags.

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Exceptional

Staff was helpful But it was ok on the cleaning standards. We had a courtyard room and you could tell that someone kicked / broke the door. Loved that they had food trucks behind the building. The food trucks were really good!

Liked that it was close to the airport and has a shuttle bus (although not 24/7.) Looks nice but the reality was the complete opposite. The beds and pillows were stiff, the property seemed outdated, no ventilation in the room's bathroom, the pool was green and murky, and the front desk staff, Nick, and the manager, Shane, were rude and unhelpful. The cleaning staff doesn't service your room daily and when I asked for it one day, they didn't even make up our beds. I booked this property specifically for the pool and had confirmed a few days prior to my stay that it was available, clean and open for use. Once I got there, it was closed and dirty. They kept saying it would be cleaned and reopened the next day but I ended up leaving and booking another hotel instead as it didn't seem they were ever going to clean it and my vacation time was sadly ending. The manager was dismissive and didn't seem to care - nor did his staff. Only got to speak to him through email since he never showed up at the property and when he wrote, his responses sounded like he copied and pasted them directly from Al chats - bold texts and all - acting like the pool being dirty happened overnight unexpectedly. Blaming the weather conditions and things "out of his control." Meanwhile, other properties' pools were just fine- clean and clear waters- under the same weather conditions. All in all, worst experience ever and a total waste of my vacation time.

Location is extremely convenient and the rooms are very modern. Water pipes rattled loudly when shower was used

Pleasant

The room was clean and comfortable. It was a little far from downtown Dallas and AT&T stadium

Friendly housekeepers and close to the airport. Good place to stay if you have an early flight and don’t want to be too far out. Lobby and halls feel outdated and off.

It was the perfect hotel for an overnight layover. It's just a 7 minute drive from the airport I wish the gym was more functional and had more equipment

Our room was so hot ac was not working I even sent a message via hotels to have to turn on the ac and have extra blankets but neither was done. We ended up switching rooms at like 12:30pm and we were already exhausted from the drive. Next the lighting was horrible in the room and the staff kept on saying they would bring us an extra lamp 5 calls later and we still didn’t get one. If you are trying to have good lighting to get ready for concerts don’t book here and the staff is not helpful!!

Excellent!!!!!

Very good

The room wasn’t clean. The room was filled with bugs. There was a weird flying insect that I didn’t know by the window that someone had opened, and when I was walking down stairs to use the elevator, the elevator was not maintained very well. It was very shaky it felt like it was going to fall down and break one so I went to the lobby to get some food and so I was walking back to my room I was on the third floor at the hotel when I was walking back to my room I spotted a huge cockroach sitting on the wall watching me enter my room and staff was not very friendly, especially the manager when I was checking in. He told me that there was a $50 deposit that I needed to put down and he was an Indian person and started talking about me in and his native language that I couldn’t understand, but I knew he was talking about me and the other people that were staying at the hotel. Every time people walked in. You could hear them talking about people in their native language talking about them in a very bad way he was extremely rude and I really didn’t understand why me paying $90 and I had to pay another $50 for them to make sure that I didn’t destroy the room when the room was not maintained from the last person that checked out of the room and I can clearly tell that they didn’t clean the room because when I went into the shower, there was stuff on the floor on the shower floor in the shower the shower was dirty. The windows were mirror in the bathroom was not clean. There was spots

Clean room, enjoyed my stay.

Exceptional

Hotel offer pick up from the airport, waiting for more than 3h they never pick me up around midnight I told them to cancel my room, and guess what ,I got charged for that night!!!! Completely abuse!!! From 7Pm to 12:30 am .... never again in this hotel never....if yo offer pick up from the airport should be granted...no excuses!!! Don't left behind...and charge for the night when them bad business, really bad!!!

Very good

Clean room and so grateful to have a shuttle at 3:30 am

The best part of this place is the lobby, the rooms are mid, beds seemed smaller than a full/queen. No actual lights in the rooms, just two small lamps. Shower pressure was low and the water in our room didn’t get hot. The room itself was clean, however it just felt a little sketchy. I only needed it for a night but I personally wouldn’t choose to stay here again.

Facilities were well maintained staff super friendly. Shuttle was on time and great.

TV SIZE IS VERY SMALL ; no ventilation fan in the elevator

Primero le dije a la chica que me atendió por teléfono que estaba en terminal E puerta 31, que un cartel verde decía pick up passenger. Y me dijo que el shuttle llegaría en 20 minutos. Volví a llamar a los 40 minutos , me atendió otra persona y me explicó que el área de los shuttle era purple . Llegué hasta ahí volví a llamar y me dijeron que en 15 minutos llegaría. A los 20 minutos pasa un shuttle, pero me dijo que estaba lleno y que vendría otro en 15 minutos. Llame a la media hora y me dijeron que en 10 minutos vendría, llamé a los 20 minutos y me dice que el shuttle estaba en el lugar, lo cual no era cierto. El chofer del shuttle les decía que estaba en el lugar y no llegaba, ya éramos varios esperando. Finalmente pedí el número del chofer del shuttle y a a los 5 minutos apareció. Nunca me dieron el número

👍

None

The lighting in the rooms is awful-it’s so dark you can hardly see

Good points: Excellent bedding and towels. Very comfortable sleeping. Well-cleaned room. All day multi-type coffee pot and fresh water in the lounge. Lounge area was spotless and comfortable. Outdoor area near pool was shaded and comfortable, too. Easy sign up for the airport shuttle--very efficient. Helpful staff at front desk. Much appreciated the toothbrush and toothpaste she gave me--really made the difference since my bag was stuck at the airport! Room for improvement: Limited lighting in the room--one desk lamp and one bed lamp. One chair only for sitting--one more in a room for 4 would have been welcome. Food selection available in the mini-market was limited--perhaps due to late hour of evening arrival.

Great shuttle service.

Very loud room. Housekeeping came early knocking on doors. Front desk guy was moody

Hallways and elevator are super dark. The entire hotel needs an update.

Good

It was a good stay. The only problem was that there was only 1 elevator in service and I had to walk a LONG way to my room after a tiring day of travel.

An oke hotel for a one night stay close to airport.

Nice

Property is good, beds are small, only one elevator on property so very inconvenient, breakfast was not good, tv was extremely small for the price it was not worth it. Staff was very helpful and shuttle to and from airport was convenient.

Great place to stay. The breakfast could have been better though.

clean rooms, helpful staff. Parked & shuttled to DFW.

Worst part was getting to the third floor and me and my coworker started smelling something off. We get in the room and the smell is stronger, we put a flashlight on the a/c unit and there's black mold on it. At this point both me and my coworker's sinuses are reacting, we go down and tell the staff we want to cancel the reservation as we don't believe the hotel is safe to stay in. They tell me to take it up with Expedia. I end on the phone with Expedia for 40min as they try and call the hotel and get it canceled. The staff said the Finance Manger only works 10-2 Monday to Friday. Expedia tried to call multiple times to get this canceled and no one would return their calls. So now I have to pay a penalty fee for canceling even though the hotel was not safe and we literally were in the room 1min and walked back out.

👍👍👍will stay there again!

Great place

Staff was friendly and helpful. The room was spacious, clean, and comfortable.

Every thing is so beeter

Check in check out was smooth

Elevator broken again.

Clean, helpful staff. Good price. Close to airport and you can leave your car for up to 2 weeks for $10 a day.

Its not possible to fly into dfw stand in the oppressive hest for over an hour after calling the hotel to let them know i arrived and watch two shuttles go by to get 2.2 miles away It doesn't bring me back to that hotel

Ok

Hotel was ok. I would not stay there again. The first night our room was on the side by the highway. It was so loud we couldn’t sleep. The front desk person finally let us change rooms to the other side for the second night. Loud guests at night and in the morning. Breakfast had great reviews and was one reason I picked this hotel. It was not good.

A great stay for a layover. Biggest perk is the Indian food truck in the back parking lot. Clean, friendly staff, comfortable bed, and good breakfast options.

I recommend 100%

Greatly appreciative

We had a great stay! The staff was amazing and everything was super convenient and easy, especially being so close to the Dallas airport. The only thing I wish they would improve is making the parking permit requirement a little clearer. The QR code for the parking permit was only displayed at the front desk and nowhere else, so we were unaware that a permit was needed. Other than that, we had a great experience and would definitely stay again!

Room was clean. Good size room. Breakfast was the same every day, but sufficient. Staff were helpful when asking for extra towels. Soap provided was not great, went to a Walmart and picked up our own. Water presser was weak. TV was small. Beds not the most comfortable. Overall, worth what we paid for and served its purpose.

The room was superb and new. Spacious king and sleek furniture. Breakfast was yummy and the airport shuttle was timely with a friendly driver.

Good

Rooms were spacious and clean, the gym equipment was lacking, broken recumbent bike and broken weight machine

Overpriced.

Rooms had cockroaches. Unacceptable

Will stay again!

The agent at the front desk was extremely rude. Had to change rooms three times because the TVs didn’t work and towards the end of my stay, he called me a sir, when nothing about me as a sir, and we got into a verbal disagreement. I definitely would not book here again outside of it being clean that that’s about the only plus the shuttle never came to pick me up either, so yeah, we never do this again.

clean room

All toiletries not in room and TV was not operable as it was down!

The only concern was that the Airport shuttle was through a third party and very disorganized and took a long time, as it picked up multiple hotels all at once. The Shuttle to the airport was better than the arrival.

Pleasantly surprised when we entered our rooms, they were cool, spacious and super clean. Not sure I’d stay again purely because of the sweltering lobby and common areas.

No vending machines on the floors just downstairs

Everything was great except the A/C was broken in the elevator and smelled strange.

The staff was very helpful , the breakfast was great!

Good helpful staff, enough parking, good breakfast. Excellent shower

Terrible odor in the hallways and in need of deep cleaning. Room was not much better. Staff were hard to find and get help from.

The room barely has any light fixtures and the TV didn't work. The shuttle to the airport was horrible. It was 15 minutes late for pick up, had to go to 2 other hotels for pick ups and instead of dropping everyone off at their respective terminals, he pulled up to Terminal B and made everyone get out. No explanation, just get out and you can figure out where to go. He was extremely rude about it.

Clean

Very friendly

Breakfast is only served from 6:30 to 9 a.m

I only needed it for one night. So breakfast and the airport shuttle were very important to me. Clean room and quiet.

and shuttle see u r was the worse . They lied about pick up times. And it was long long waits . Makeup bag was also missing at end of stay there

Staff somewhat rude and the shuttle program from airport to hotel I waited every night from my job at airport to hotel 17 days always being lied to about a pick up time . 20 minutes was never true 1 1/2 hours was more truthful .

Roaches in the room. Not staying there anymore.

My room was very clean.

Had to stay because of flight complications. It was a quick stay and worked for us.

The communication with the staff is terrible we waited almost 2 hours for the shuttle at the airport they said it was on the way .. the breakfast is really bad

Bed bugs bed bugs bed bugs bed bugs bed bugs. I’ve already left a Google review with the pictures showing bed bugs

The lobby looks wonderful. The halls are very dark. Hall carpet looked good. Room 142 was clean and spacious. Flooring in bathroom was a little wonky and there was rust(?) around the bathtub water spout. Water was hot. My adult daughter and I stayed 1 night, queen beds. Breakfast was routine. So everything was okay, until I got home that night and broke out in 62 horrendously itching large bumps. Bedbugs! My daughter didn't get any bites from her bed.

Location is very convenient

Staff were very nice

Good

From start to finish this property most worst Laquinta I ever been stay. Totally unorganized, unprofessional... Shame of Laqiuntas

The walls were thin I could hear the toilet flush in the room adjacent to me. Disappointed there were no complimentary water bottles offered in the room.

Over all ok

The room was large and very clean. But, the two people at the the air-conditioner was very loud all night,

breakfast was good and started at 6am a plus. elevator did not work, i booked 3 rooms and the one across the hall across the people next door yelled until 3:30am!! staff was friendly enough.

Was good

My room was clean, the property had a nice courtyard by the pool, the breakfast was great including the texas shaped waffles. No surprises, hot water, quiet space, no issues.

Room was very clean. Hotel stay did the job for one night. Appreciated the easy shuttle reservation for next mornings trip to dfw. Close, short ride to terminals. Road noise is a bit audible from room as hotel is very close to freeway, but used noise cancelling app to sleep

The room was ckean but rain water got inside from windows, phone in the room was not working and weights in the gym were not working other then that it was pretty clean and in a good location.

Was a last minute booking due to cancelled American Airlines flights, so needed an overnight stay. Served the purpose, but a fairly basic hotel.

Will stay again. The breakfast was delicious! All the staff was friendly. The room was very clean.

Internet wouldn’t work, they were working on it and the telephone wouldn’t work.

No handle on the toilet, tv wouldn’t work, ceiling leaked and dropped prices of wet sheetrock on the bed in the middle of the night and a puddle of water on the floor.

Staff helpful and accommodating..

The only problem we had with this hotel, was that it was not listed in the third party booking that there was a separate deposit. Not the fault of the hotel, but the guy who was checking us in was LESS THAN HELPFUL! Room was clean and surprisingly quiet for being right by the airport! Would stay again!!

It was a good stay! Satisfied!

Very reasonable price.

Terrible abysmal shuttle service. After multiple phone calls and waiting over an hour at the airport, gave up and got an Uber. Do not stay here if shuttle services are important to you. Otherwise average hotel.

The property was pretty clean and easy access to businesses and restaurants. The breakfast was the same as every hotel, edible but nothing great. The tv volume wouldn’t turn down and the pool area was closed due to maintenance. Over all it was a good stay.

Good price. Staff courteous and room was nice

Pillows were rock hard and lumpy. Questionable if sheets changed. No pool. Beds not comfortable. We had stayed a couple years ago and things were good. I would no longer recommend.

The hotel and staff were great, but the shuttle service was horrendous! They left us stranded for well over an hour and NEVER showed up nor contacted us (and it was only 8pm). I ended up paying for an Uber just to get from the airport. Don't stay here if you need to use the shuttle to the airport but everything else was great!

No yogurt for breakfast.

Good value. Clean. Breakfast was good