Hyatt Place Dallas/Las Colinas

We didn't check in until after 2am, and the staff was accommodating. The room was clean, and the bed was soft.

The staff, it's super clean, and the breakfast was amazing. Nothing really

Great location. Clean friendly staff

Apart from these issues, the other facilities were good. The breakfast was average and met basic expectations. The parking area was spacious, with plenty of available spaces.

Mold the ceiling in the bathroom. Show the picture to the front desk clerk, and she made a note to contact Maintenance.

The staff was so helpful and nice. I was able to get a lift to the airport as well great advantage.

Exceptional

N/A

N/A

Exceptional

The staff was very engaged. Called my husband and I by our last name as we entered and exit the property. The room was nice and clean and very comfortable. All staff were exceptionally. NA

The staff was very engaged. Called my husband and I by our last name as we entered and exit the property. The room was nice and clean and very comfortable. All staff were exceptionally. NA

Nothing much The mattresses were soiled, and while I was waking up and turned on the light, I noticed roaches in the closet. I informed her manager she moved me to another room went to bed woke up roaches again. The hotel is infested with roaches. According to google they’ve had this infestation of roaches for a long time. Mattresses were very, very soiled dirty smelly. I will never stay there again. Very bad situation. Very poor circulation my eyes were red and irritated very disappointed.

Nothing much The mattresses were soiled, and while I was waking up and turned on the light, I noticed roaches in the closet. I informed her manager she moved me to another room went to bed woke up roaches again. The hotel is infested with roaches. According to google they’ve had this infestation of roaches for a long time. Mattresses were very, very soiled dirty smelly. I will never stay there again. Very bad situation. Very poor circulation my eyes were red and irritated very disappointed.

Staff was very friendly and professional. Bed was uncomfortable.

I absoutely love this place. Mrs. ALICIA, Dewey, Tony, Mario, Ms. GLORIA, Mrs. REINIA(whom overseas the property) , Mrs. ROSA in the kitchen who always has breafast ready to go before I head in to a busy day at the office(hospital),the dayshift shuttle driver Mr. MARIO just exceptional hands down. If I could name everyone I would but this list would get long. The only thing that would make this really exceptional if we you had umbrellas by the pool. The thing I didn't like, is after a hard day and a person wants to sit by the pool to get out of the heat and get fresh air; you did't have ubrellas.

The thing I didn't like, is after a hard day and a person wants to sit by the pool to get out of the heat and get fresh air; you did't have ubrellas.

I loved this place! Very clean, and the staff was friendly.

Bad

Great location clean and the staff were really friendly.

Breakfast was good for a limited self serve buffet style offering.

the desk clerk was very nice !

Great breakfast and great locations

Great breakfast and great locations

Overall great experience

Great location On The pool side, coming down the stairs, you have to exit to the outside to come back in due to the door not opening from the stairs side.

Dewey was amazing!! He met me once and remembered me everytime I saw him. The hospitality

Great location On The pool side, coming down the stairs, you have to exit to the outside to come back in due to the door not opening from the stairs side.

The elevators look dated

Rooms were dated but clean mi

Front desk staff was exceptional.

Room was clean, friendly service and free breakfast was a great and great selection.

Hola, nuestra experiencia en el Hyatt fué muy agradable, nos atendieron de lo mejor desde nuestra llegada, fuimos a un concierto y no fué difícil la distancia al estadio. Realmente lo recomendamos <3

We had a wonderful stay and were very impressed with the overall experience. The room was exceptionally clean, comfortable, and well maintained, which made it easy to relax and feel at home. The staff was friendly, welcoming, and helpful throughout our stay. Breakfast was fresh with a nice variety of options, and the bar was a great place to unwind at the end of the day. The property was clean, inviting, and conveniently located. We truly enjoyed our stay and would definitely recommend this hotel to others. We would happily stay here again!

great staff and breakfast. Safe and clean

When we travel to the Dallas area we usually stay at this hotel. Used to we would get services and everything was fine atleast clean towels this time we didn't get any services so we had to get clean towels and ask for certain things. Other than that it was fine.

We thoroughly enjoyed our stay at the Hyatt Place Dallas/Las Colinas. The staff was incredibly friendly, welcoming, and always willing to help with anything we needed. The hotel was very clean, and our room was cozy, comfortable, and well maintained. We had a great experience from check-in to check-out and would definitely stay here again. Highly recommend!

it was a beautiful room

Food from breakfast was not so good. Bathroom was also not so clean

Room was impeccably clean. Staff very friendly and helpful. Breakfast, excellent variety of food. No trouble parking.

Mr Dewey I believe that was his name was very welcoming. He checked me in, asked if we needed anything let him know. The breakfast was great. The kitchen staff was awesome. All around a great stay. Could get to everywhere I wanted to go in a short an amount of time. Over all very nice place and location

Room was pretty clean but there were a couple of dirty towels in the room. One with brown stuff look like poop idk, another with red stuff and only one trash can with trash in it still no blanket for the sofa bed. And the elevator stinks super bad ewww.

Everything was good in the Hotel. They do not disappoint. This is our Christmas hotel and our hurricane harbor mini vacay

Plenty of parking - dated hotel safe area. No microwaves in room, sink wouldn't drain

The breakfast was very good quality and had lots of variety, from eggs, potatoes and bacon (crispy and delicious!) to cereal, yogurt, or fruit and oatmeal. It’s not a large property, so parking was very easy and convenient. It is near the highway, but very quiet inside the hotel, and there are good stores and restaurants nearby. We visit this area several times a year, and will definitely stay here again!

Current one is not good.

Everything in this hotel was spotless. Room was clean and comfortable. Common areas were kept meticulously clean by staff. Breakfast was ok - food was well stocked at all times. Staff was super friendly. Dewey greeted us upon arrival and checked us in and never missed an opportunity to ask us in passing if all was well. The free shuttle was awesome and saved us a ton of cash.

I was placed in room 123. And it was nice and quiet. I needed the rest for this work trip

Great stay!

Upon check-in, I noticed a lot of bits of food around the tables and chairs in the area that clearly were missed when the area was cleaned, but then maybe it hadn't been cleaned yet, however, I would have expected this to be cleaned up shortly after those occupying the table had left by the attendant(s) on duty. Other than that, the breakfast was excellent, the room request was met and it was a very pleasant stay. My thanks to the two gentlemen on the front desk when leaving the luggage (Ravin and Dewey) before check-in and then checking in later. They were very polite and helpful.

Elevators were broken for two days.

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Convenient

Elevator stopped working so I had to walk 2 or 3 flights of stairs to get up and down. The front desk or the whole crew needs help because they seems very short staffed.

Staff was amazing

The stay was okay, walking in looked very nice but as you check in it’s a total different story. Once you go past lobby extremely hot in elevator area and inside elevator. The entire hotel was hot and had a smell to it. Only 1 elevator working the entire stay, until the last day when it broke down. Seems like most of this hotel are franchised and will cut corners to save. Besides that it was okay, but not a pleasant stay.

Mr. Dewey is always kind and very helpful. I come to Fort Worth three or four times a year and I always make this my stop before I fly out. Location is great, beds are comfy. Best of all I feel safe when I stay at this hotel.

Clean and decent

Nice that they have complimentary breakfast and a cute little gym for us who like to work out!

Had another excellent stay! The staff is so pleasant and helpful and the entire property is well-maintained. This is my go-to place when needing to stop on a long trip home. It refreshes me for the last leg!

Staff very friendly, specially the front desk ladies, one of them named Irina. Very nice staff.

Our check in staff was such an amazing human. We saw him again this morning and he remembered here we were going. Breakfast was amazing. Will absolutely stay with you guys again.

The hotel was in a nice location, the staff very friendly and our room comfortable. We would stay there again.

Excellent hotel for a quick stay, very clean and in a nice neighborhood

I wish breakfast ran to 10am. Its a wonderful breakfast just not long enough. I have to be at work early so I really don't get enjoy breakfast time. I am out before 6am. Everyone and everything is great when you do get to get a hot meal.

From the moment I stepped foot in the lobby, the staff was energetic and welcoming. In our 3-day stay, we enjoyed breakfast which was well stocked and had great hours of operation. We requested additional towels and we were promptly assisted within 15 minutes. We had a clean, working room, and utilized the clean, stocked lobby bathroom as well. Check out was also a breeze, as they gave us our last warm goodbye. Getting in and out of the property, as well as ease & proximity of parking, were all extremely easy. I would highly recommend this hotel to any basic traveler. 10/10!

Wonderful wonderful wonderful

The breakfast at this hotel is really good. The location is convenient, and it’s nice and quiet too.

The breakfast is always fresh and the owner is wonderful.

The only hang up for a beautiful property is not having a ATM and laundry for someone that travels for work to be able to wash their own clothes.

Na

Left before breakfast

The rooms need a few updates. Small stuff

Everything was good

Food is great

Always clean and staff is so nice and friendly.

Wonderful place to stay tucked away and a peaceful place

Excellent staff and room

Unfortunately, I didn't try the breakfast or park. My mode of transportation was Uber

“Great stay overall! The hotel was very clean and well-maintained, which made a big difference in comfort. The staff were friendly, welcoming, and helpful whenever we had questions. Check-in was quick and hassle-free, and everything went smoothly from start to finish. The pricing was very reasonable for the quality of the stay, especially compared to other options in the area. Overall, it was a comfortable and convenient experience, and I would definitely stay here again.”

Clean room and friendly staff

Bug found in bed. Ink stain on carpet. Outlets overloaded with cords

Breakfast and kitchen staff was awesome they took care of things quick and had a smile. Very pleasant

Staff wasn’t rude but definitely wasn’t attentive to customers

I turned on the light at night and there were many cockroaches in the sink.

Great place

From the time stepping inside the staff was great, room was clean and spacious, and the ot was the best breakfast I've had inside a hotel. The only complaint was that the water pressure was a little low. Other than that, one of the best hotel stays I have had.

Room was nice and the staff were friendly. The light above the shower was flickering. I reported it and someone came a fixed it. The breakfast was ok except for the eggs. There was a smell to them so I couldn’t eat them. And the hot water for hot tea was warm.

Big and comfortable room. Polite staff. Decent breakfast.

My room was spotless. We had a lot of space. The area is quiet & clean & from check in to check out the staff was nice & courteous.

The room was clean, staff was nice. Seemed pretty quiet.

Dewey, the manager, was exceptionally friendly and quickly took care of any issues we had. Excellent face of the company!

Dewey was friendly, professional, and took great care of us!

Clean and the breakfast was delicious

Alway clean and staff with a smile and great attitude!!! Thanks!!!

Dewey was amazing at check-in. He remembered my name from check-in all the way through check-out, which was a really nice and unexpected touch. It made the stay feel personal, and overall it was an excellent value for the price.

Great

Everything was good. Thanks 😊

Room was in bad shape . Couch was filthy -

Comfortable beds, nice water pressure, on site bar and great staff

👍

Room was clean, extra pillow and layout of room was nice! The staff were amazing and breakfast was amazing! The only negative thing I would say there was a smell maybe stale smell when we entered.

Amazing staff and hotel. The location was great - right near the DART line for easy access to airport and Dallas city. The breakfast was fantastic and rooms clean. We discovered they also have a free airport shuttle. The staff at the front desk were so lovely and accommodating. I highly recommend this hotel and would return without hesitation.

Spacious and clean rooms. Staff was courteous and breakfast offerings were very nice.

Yes

Nighttime staff desk customer service

No TV

Bottom Security lock was not working in my room. The rooms were in need of updating, there was peeling wall paper in the room and worn carpet. Desk /Work area lacked outlets, has old, worn out desk. There was a flashing/strobing light in drive area that came through the window and gave me a migraine and causing me to switch rooms. However, the Staff was polite, accommodating and very helpful.

Good stay

Excellent room and great service. Very spaciousness and clean room.

The staff was very friendly and helpful. They had a free shuttle to local areas. The room was good with a comfy bed. The complimentary breakfast was very good. Lots of hot food and other food to choose from. Would stay there again.

Good breakfast, but room was not clean.

Safe and clean.

Check-in went smooth. Room was clean. Workers were very nice and helpful. Room AC was consistent. We stayed one night and it was great! Their peanut butter cookies are delicious! Would definitely stay here again!

.

Not only was this hotel conveniently located near the airport, it was also easy to uber from there to East Dallas and to Fort Worth. As I was traveling for work and wanted to stay within budget as much as I could, I kept expectations low. I was pleasantly surprised by how well-managed and maintained this property was - it was very clean, the room was incredibly spacious and had all the essentials you'd expect from any hotel. The extra bonus was the free shuttle that took me to restaurants within a 5-mile radius at night, which was so very convenient and helpful. The best part was the front desk staff. I had the pleasure of meeting both Dewey and Irina, and especially the lovely Monica. All 3 took care of me both at the front desk as well as at the bar during my stay. Monica was also able to assist me with early check-in and gave me some helpful tips when I asked her about navigating to Fort Worth too, since it was my first time visiting. Not only were all 3 efficient and great at what they do, they clearly also enjoy their work and it truly makes a difference. Their warmth and inviting presence truly enhanced my trip. Thank you!

Front desk check in was easy. I was worried about checking in late after our event. It was great and she was very nice! We will stay here again.

Everythinh perfect

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Good breakfast, staff was polite and very friendly will definitely recommend