Holiday Inn Irving Las Colinas by IHG

Stay was great……………………….

stayed for a concert and thought it was a great one night stay. no complaints.

Great location… really needs updating

Location, cleanliness, staff attitude (happy courteous) facility . I found my place!

The room was cleaning the parking was clean and clear. Only weird thing is they charge for basic breakfast.

The staff was incredibly kind and welcoming. The food was delicious, and the hotel was clean and comfortable. Great experience!

The stay was great the check in went get . The staff very friendly and knowledgeable. We had a great stay . The pool was good .

I'm travel by myself and here is safe and sound, staff is really helpful i love jackie - the female bartender, give me really good time when i was at the bar. and martin would help you with anything! sincerely, love people who work at this Holiday Inn Irving Las Colinas.

Superb

Kind of run down. Could use some TLC

Outdated back to the 80’s. Useless ancient TV, old dingy rooms dirty sheets. Terrible cooling system

Good

This hotel was nice and very clean. My main complaint are the way the rooms are so early spread out from the Lobby. I feel like I got my weekly walking points for the Month after staying two nights here. A bonus though is they have a shuttle to go to the music pavillion!

Clean room and good location Old and poor

N/A

Nothing just the location Pool wasn't working, mean staff, kitchen was not available at all time.

Pool wasn't working, mean staff, kitchen was not available at all time.

Good breakfast, good deal. Ice machine on third floor wasnt working. Everything else was ok.

Great service, this was my third time I stay here this month and everything has been amazing

Thank you for the hospitality.

Exceptional

Superb

Bad

Buena ubicación. Desayuno completo y el personal de cocina son súper amables. Realmente muy buenos y atentos. Las ventanas de mi habitación estaban dañados el vidrio. No se miraba nada hacia afuera, muy lastimados. Las chicas de aseo bien amables y cuidadosas.

The pool didn’t look anything like the picture, it was Shallow and it looked dirty. We got a ground floor room and it smelled terrible and the beds looked old. Very misleading. Only plus was it was close to the airport but definitely not worth the $160 I paid for one night.

None

Very clean and quiet. Service was amazing. Had a great time.

Staff was extremely helpful and made this trip easy for me! Grateful they took the extra time to help me find transportation to my event.

Honestly I won’t stay here again.

My room look like there were some fine hair maybe from a dog or the carpet was not vacuum

Staff greeted me every time upon entering the hotel.

Yes but the room we were in needed an update Just our dates and needed an uplift

Yes but the room we were in needed an update Just our dates and needed an uplift

The room with the beds appeared nice visually. There was a bad smell in the carpeted room. Did not smell the odor in the bathroom.

The room with the beds appeared nice visually. There was a bad smell in the carpeted room. Did not smell the odor in the bathroom.

Great place to stay.

Exceptional

Clean rooms, great place to stay

Great experience!

Staff was very friendly and welcoming. Really appreciated the shuttle bus service.

Nothing

The space & the cleanliness Nothing

Location to the venue. Beds were comfy. Layout of room. Staff was very friendly. Loved the free shuttle to the venue. 12 o clock checkout. Having to pay for breakfast when most hotels it is complimentary. Hotel rooms need upgrading, some older feel to it. Ceiling in bathroom was leaking.Price of the room was a little high.

Location to the venue. Beds were comfy. Layout of room. Staff was very friendly. Loved the free shuttle to the venue. 12 o clock checkout. Having to pay for breakfast when most hotels it is complimentary. Hotel rooms need upgrading, some older feel to it. Ceiling in bathroom was leaking.Price of the room was a little high.

It seemed a little outdated. Too much brown carpet, furniture. I hated the layout, it was a stinking maze just to find your room. We had taken our room card not realizing our room number was not on it, and when we returned we had to call the front desk to ask our room number, and was told they didn't have us registered. My husband trekked back down thru the fricking maze to the front desk to get our room number.

It seemed a little outdated. Too much brown carpet, furniture. I hated the layout, it was a stinking maze just to find your room. We had taken our room card not realizing our room number was not on it, and when we returned we had to call the front desk to ask our room number, and was told they didn't have us registered. My husband trekked back down thru the fricking maze to the front desk to get our room number.

the breakfast isn't worth 11.00

Paid almost $200 for the room and our "package" didn't include breakfast, we would have to pay for it. Parking lot was strange, as you had to find a spot your vehicle would fit in without hanging out in the driveway. The bar was nice, staff was friendly. Location excellent if you are going to the Toyota Music Factory. Our room had a half eaten, rotten apple in the top of the closet, and I did see a little black bug crawling down my pillow when we were packing up to leave, kinda freaked me out. I did let the front desk know. They apologized and offered us breakfast vouchers lol. We passed as we ate our cold leftover pizza already after they said we would have to buy breakfast. They said a manager would call (they haven't) or I would get an email and they would try and make it right, never got that either. I wasn't asking for anything anyway, just wanted them to be aware. Other than that, it was a nice stay. Breakfast should always be included when paying almost $200 for a room in my opinion. Too bad we did see the bug before we ate cold pizza!!! Lol.

I had my car vandalized while staying here. We had a 4night stay and it was well cleaned but reeked of Marijuana 24/7. Staff wasn't too helpful when the incident when it happened. We'll stay elsewhere next time.

Staff was superior friendly. Ro I ms where a good size and quiet. Lived free shuttle. Would definitely book another stay.

For starters the TV was not 43 inch. Itwas a 30 inch at best. The ice machine was across the hotel and not convenient. The refrigerator didn't work as well and was plugged in.

Tasty breakfast with fresh fruit and yummy hot choices.

We had a short stay. Everything was great

For what you paid for, the value and the experience are about what you expect the hotel to be worth. It's cheap and is a comfortable place to stay if you simply need a place to sleep. I would go again if I needed a place to stay.

Everything was great clean room

Parking felt safe and somewhat secure. Front desk attendant was friendly. Room smelled dingy and of smoke. Bathroom floor had not been swept or mopped or poorly done. I'd stay here again but the price would have to be lower.

room was clean but some items need to be updated and/or repaired

Very pleasantly surprised. The breakfast buffet was tasty, eggs not runny, bacon delicious. Room was big, bathroom plenty of counter space, I even had a balcony. Can't complain. They also have a shuttle that will take you anywhere within 3 miles.

Clean and quiet, friendly staff

The entire property smells like a nursing home

Hallway and room smelled a bit like mildew But not enough to be offensive by my standards Have stayed here on numerous occasions and plan to return

The stay is okay but it was not to my personal liking. I had a leak that happened in my bathroom ceiling and I found several roaches in my bathroom and bedroom. I request some type of refund but they were not will to compensate me. The only positive thing was the breakfast, the bar and some of the staff. I personally don’t recommend booking here unless you want an experience you will regret.

Overall it’s a great hotel.

Great breakfast buffet. Staff was very friendly and helpful. Clean place even though the building is older. Enjoyed our stay!

Yes

I hung a do not disturb sign on my door Tuesday morning but the cleaning staff still came in while I was gone.

Excellent!

Clean room, amazing sweet attententive staff, great WiFi, quiet environment

Was great

Ants in the bathroom and in the bed! I paid for drink vouchers during booking and was told at the hotel that there was no indication in my reservation that I was allotted any drink vouchers. Terrible customer service. The rooms are old, cracked, rusty and dirty. Motel 6 quality at best. Terrible customer service, will not be staying here again ever.

The room smelled like stale cigarettes and there was no hot water. I had to take a cold shower both days.

Chill stay no complaints

Everything is good

Super clean, great staff. The best hotel breakfast I’ve ever had. Located close to great restaurants.

Old hotel and the heat wasn’t working very well.

the hotel was stuffy, but i notched it off to unusually warm weather. the welcoming staff made the experience near perfect.

We always stay at this particular Holiday Inn in Irving TX. This time we would like to thank Thomas in the front desk for being so kind and attentive to us at all times. Also thank you Yuri in the dinning room for being so very kind to us. Breakfast was good every morning excellent coffee. The suite was clean (the only bad thing is that their towels are always not soft and their toilet paper is not of very good quality) bed and pillows were very comfortable. It was a nice stay and would recommend this hotel to our friends. Would stay there again.

Staff was nice and helpful!

Absolutely beautiful

Stayed two weeks. Staff was great.

Great! Highly recommend. Very clean and friendly staff. Nice rooms.

Yes great room !

Everything was great.

Clean room indoor pool and staff were amazing!!! We definitely be back for another stay

Easy, clean, and nice staff. Decent coffee in the lobby. No issues with the room. I found the beds pretty comfortable.

Clean room. Comfy bed. Had a microwave. Friendly staff. Front desk was efficient. Breakfast buffet. Would definitely recommend if you need a hotel for one night after your flight has been cancelled. Thank you for making life a little less stressful.

Shower has to be really hot to get any pressure. Found ants on beside table as well. Everything else was fine. Room 027.

Staff was very polite and attentive.

breakfast was excellent and staff was great. Also loved the convenient location. The property could use some updating was the only comment. I did not like air wall units in the rooms instead of thermostats.

Great stay.

There are No Free breakfast at the Holiday Inn Irving Las Colinas by IHG?

Friendly staff

I did not end up being able to stay there. My trip was diverted.

Greatvlocation 15 min away from everything

Hotel room was nice and comfortable, for myself and for my two nephews. Breakfast selection was enjoyed and appreciated. Staff was friendly. If I'm in the Las Colinas again next year, I'll likely stay at this same hotel.

cool

It was a pleasant stay with comfortable amenities.

Picture of the hotel looked better than the physical hotel

Nice friendly staff

All good.

Stayed at this hotel for a quick concert trip and it was so nice! Very close to the venue and in a nice location! Would stay here again!

Was okay.

Great stay!

Business friendly

the staff is always very accommodating and pleasant

This property needs an upgrade, the carpet in the hallways and the rooms are dark, worn, and hold in a stale odor. The walls are paper thin. I could hear the people in the next room snore. The only saving grace for this property is the staff is exceptional. Very good customer service, which is surprising since they work at property that needs a lot of apologizing for.

Location is good

Really great!

I called down a few times for towels/pillows, it kept saying they’re not available and voicemail is full. We had to walk down to asked.

There were cation signs from I guess a water leak and the maid woke us up trying to come into our room that morning. Could not access internet and some of the plugs did not work. Only up side was bed was comfortable and shower was hot.

staff is always nice and courteous, the hotel is clean. We use this place when we have traveling employees and they are always satisfied.

It definitely needs to be upgraded. The carpet was very old and all of the hallways are very hot

…

Great

The property was in a good location. It was safe and room was big. The property seems a little old, but it was ok. The bathroom was a bit small but it has the necessary. As to parking there is little parking we chose not to take out our car to avoid losing our spot, and just ubered and walked.

Stayed at this hotel because we were attending a concert at a venue close by. Hotel was really clean. Staff were very friendly. Buffet breakfast(paid)was delicious and had plenty of variety. Room was spacious and comfortable. Loved having shampoo, conditioner and body wash in the shower and hand soap and lotion at the sink(all Dove brand). Will definitely stay here again for a future trip! Didn’t get a chance to try the pool.

There were bed bugs in room 267 where we stayed 1st night. Pool hoist for handicap daughter was not operable. When I requested to be compensated for having to swap rooms and the fact I could not take my wheelchair bound daughter into pool was offered a$15 price break on the room for 1 night only not the 3 nights we stayed. Front desk staff, bar tender and cleaning staff were amazing but it’s obvious upper management needs replaced.

The service from the front desk staff to the bartender was above & beyond. Very impressed. The room was clean, but maybe on the average to slightly run down side. I'd say, just okay. Comfortable bed. I can't describe the smell exactly but I was above/outside the indoor pool so maybe related. I would give them a try again and probably ask for a room preview first. Location is fantastic. Easy to get to and close to evy

It was clean and quiet

Wish I had a fuzzy blanket on top of the thin throw ! Pillows awesome bed awesome ..