Hilton Garden Inn DFW Airport South

Overall, we really enjoyed our stay. But what stuck out the most was the friendly staff, especially the front desk. Every one of the front desk stay was incredibly kind and genuine when talking with us. Customer service is overlooked many times these days, but I must say, not at this Hilton Garden. The wife and I had a great stay.

Wonderful room

Very good

Very good

Yes

Staff was amazing kind and helpful!

Games n activities

Very clean, food cooks well Games n activities

Location was great for our purposes. Friendly staff. The faucet in the bathroom was loose. Other than that, the room was in very good condition. Enjoyed our stay.

Staff was very good. Went over & beyond on everything.

Very good

Great place for a quick stay near the airport. Clean, safe, friendly and comfortable. Has breakfast and a bar with decent food too.

Close to the airport but...

Exceptional

Pleasant

Dirty pool , could not swim for our 3 days stay . Ants in room on surfaces . Very loud AC , had to wear earplugs at night as it woke us up when it kicked in . Staff nice but no manager on site for 3 days to express our concerns too.

Convenient hotel right next to the Parking Spot around the corner.

I loved the staff (Reine) and the setting overall. The rooms were very clean. I rented a spacious suite. I would come back again when at DFW. NA

I loved the staff (Reine) and the setting overall. The rooms were very clean. I rented a spacious suite. I would come back again when at DFW. NA

Ask for a top floor. Sound like elephants were pounding on the ceiling and unable to rest. Otherwise a nice place and courteous staff

Very good

Superb

The only thing was the pool is was dirty but it’s not time for swimming

Poor front desk staff. Room old and smelly

No bathtub

Perfect place to stay for my meeting. Clean, stylish, and comfortable.

N/A We booked this hotel because we had a plane delay at DFW. We booked it because it had a shuttle from the airport. The shuttle from the airport was not working at the time we got in. Not only that, but in the morning the shuttle was overbooked. We had to take a cab both ways which ended up costing us an additional $70. The information on the booking site should include limitations to time and transportation. The hotel was completely unapologetic and noted that the transportation was a COURTESY and that basically we should not have counted on the service.

N/A We booked this hotel because we had a plane delay at DFW. We booked it because it had a shuttle from the airport. The shuttle from the airport was not working at the time we got in. Not only that, but in the morning the shuttle was overbooked. We had to take a cab both ways which ended up costing us an additional $70. The information on the booking site should include limitations to time and transportation. The hotel was completely unapologetic and noted that the transportation was a COURTESY and that basically we should not have counted on the service.

Great location for us, clean room and friendly staff.

I was disappointed with my stay. The front desk staff were not very welcoming or helpful. Housekeeping was supposed to be provided every other day, but during my five-night stay, my room was never cleaned. I also informed the front desk, but no action was taken. Additionally, during snowy weather, the shuttle service was unavailable when it was needed most. Overall, the service did not meet expectations.

Breakfast was okay but noone told me it was not included and it was not worth the $10ish Got to tell guests that breakfast is extra

Had to wait for a luggage cart for half an hour at check-in. Otherwise all good. Personnel vert friendly and helpful.

Great

Exceptional

Good

Breakfast is excellent.

Location

Close to DFW No lunch available

The room was cozy and the evening manager was so helpful and nice

They mention in their advertising that the hotel charges a $50 fee per stay for two pets, but when you arrive at the hotel, they tell you it's $75 per pet.

Clean, comfortable, ease, quiet, 'free' breakfast with the upcharged room, close to our destination

Very clean and the staff was very friendly

The shades on window did not block bright lights out!!

Parking was fine. Didn't eat the breakfast, but it appeared just like other hotels FREE breakfast.

The room was huge and amazing! Super clean well stocked with everything you could need and comfy beds.

Clean room and nice staff

Be aware that breakfast is paid apart

Everything was fine.

The beds are so comfortable. I would like to stay there again.

Hotel was clean and comfortable. Welcoming staff.

The Hotel was very nice and had a lot to offer

Denzel at the front desk was charming, respectful, and informative. He made my pre-birthday weekend special.

And made you feel welcome. Clean rooms and very spacious. Nice property

Absolutely the best location to “The Parking Spot” South for route to DFW.

Worth the stay!

The room was a bit on the dark side, but other than that it was very comfortable.

Cloae to airport and airport parking

The only issue was the person above us was SO LOUD and heavy-footed, even sounding like he/she was jumping at one point after 10pm! We could also tell when the person was awake the next morning.

ok

.

Great parking, staff, incredible area great and easy to get to DFW.

Was told I was going to be picked up at the airport due to a late night flight. The transport never came. I had to pay for an uber.

Very clean and comfortable rooms. Staff was extremely helpful and welcoming. Although there is no room service, there is a restaurant that you can sit and order or you can order from your room and pick up at the bar area. Food was very good as were the cocktails. Nice setting with lots of greenery. Free, spacious parking and close to airport. I would definitely stay again.

Thank you to the men in charged of the breakfast area very helpful. And the girl that give us the complementary breakfast pass today 6/8/25.

Everything was nice and clean.

Rooms are nice & clean. Staff was very accommodating.

I liked that all the staff weee friendly and helpful. Norman at the dining area was very friendly and hard working. We will definitely stay again.

Our stay was very enjoyable. Having a comfortable place to stay in an accessible location was a win win.

Nice when flying out of DFW

No review

The room is great and the hotel was very nice. Check out sucked because I didn't have enough staff at the desk, or something was causing the service to drag. But as soon as I complain they did something about it.

The hotel was nice, the beds were comfortable and the staff was absolutely amazing! They literally were the friendliest hotel staff we have ever stayed with. It was very refreshing, especially in this fay and age.

Asia was very polite, smiled, happy front desk person.

We were here for one night. Staff was able to get us early check in. Friendly. Only thing is that I wish the dinning hall was open for dinner on the weekends.

Nice and clean place

Convenient to stay at hotel where classes were taught

The only negative was housekeeping knocking on our door several times at 10am. We had a late appointment so we wanted to sleep in and relax. Check out wasn’t until noon. Other then that, great experience.

The facility was amazing and the staff were very friendly. The only issue was the comfort of the mattress. It was very hard making it difficult to fully rest.

Great location

Nice clean place with friendly staff… updated and comfortable

The hostess was very kind and understanding. I had a booking issue and the hotel approved a refund that I desperately needed.

had a bar but wasnt open fri sat sun mon tue..

Very comfortable hotel. Welcoming front desk staff. Easy to get to. Bed and pillows are comfortable. The welcome message on the television was a nice touch.

Very clean and friendly we had a very nice stay

Everything was pretty great except the refusal of front desk to furnish and extra coffee for our coffee maker. We had one and the rest decaf and tea. Front desk agent flat out refused 1 extra coffee. Seemed pretty ridiculous.

Great place to stay.

Staff was super friendly and helpful

Close to The Parking Spot

Easy to get around and quiet.

Had a cold shower

Friendly staff!

AC didn't work in first room. Was told mutiple times they fixed it but it was never fixed. Cockroaches on floor. Eventually they moved me to a different room. Both very not very cleaned and looked like they hadnt been vacumed in a long time. Someone elses dirty socks were under the bed. Patched areas on walls didnt have matching paint. Just felt dirty and not cleaned very thoroughly.

The hotel is clean, staff friendly, relaxing and accommodating. I was able to attend a church gathering which was my reason for being there.

Very close to airport and was able to get there in time. Staff was friendly, room was clean, easy to get to!

Kind and friendly staff. Clean room.

I extremely disagree with a $75 pet fee! I will definitely consider that before staying again.

Clean and comfy rooms/beds. Little restaurant. Food was great. Construction going on adjacent but not an issue for us. Check in was quick.

Accommodations were great, phone in room did not work, no shower cap available.

Amazing customer service and very clean

Great location for our stay. Clean and pleasant staff

It was great. Room was spacious and clean. Great price! Safe and quiet.

Very clean and comfortable

Fridge didn’t work in room food was really good

Not a walkable location however the shuttle bus made up for it

Nice room, friendly staff, well lit parking area

The Hotel itself is fantastic but the area near and around the hotel is not the safest of places.

Great property to stay at!

The service and location were great.

The curtains don’t close, and the shade does NOT provide cover. I had to Jerry-rig something to block out a bit of the light just so I could sleep. Isn’t the purpose of a hotel room a place to sleep?

2nd time staying here, in between flights. It’s convenient from the airport via private hotel shuttle. Torrence is a great and entertaining driver. Dine-in, or walking distance to fast food.

Bed had dirty coverlet on when we arrived. The rooms are dark unless you turn on lamps that feel like an operating room. Pool is nice as is the workout room.

The room was clean. However, we were not happy that we were not notified in advance about the water being turned off. What we were told that might take a few hours ended up being longer into the middle of the night. Again no communication was given. We had to ask several times and eventually asked if we wanted a “jug of water”.

Very nice and clean hotel. Staff was very helpful and welcoming, my family and I would stay here again.

Good night stay -clean

The room was good. The airport shuttle was not. Driver left without us, sitting right in front of the hotel, without saying anything. We had to pay $20 for an Uber because the shuttle would not come back and get us.

The bar and restaurant were both closed on Saturday and Sunday but other than that the property was great.

Loved the property and check in was a breeze! The lady at the counter was amazing! Rooms were a little bit on the warm side… my only complete.

It was close to the airport.

A little too frugal for me. No shampoo and stuff. No bath mat. Water got all over the floor. Not so great for the cost. I’ll look for better next time.