Element by Marriott Dallas Fort Worth Airport North

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Very nice place, good breakfast, very helpful shuttle driver.

The room was clean, cozy, and wonderfully comfortable with great lighting and a nice, quiet atmosphere. A special shout-out to Eric (spelled ARIC), who checked me in and provided exceptional service.

I like that they pick you up from airport. Really helps. My favorite place to stay.

We had a lot of trouble with the Staff, especially the guy in the front desk. He was very rude to us, and said he will call the cops on us and that we are trespassing, even when we had a booking. He was very rude and unprofessional and disrespectful. It was a horrible experience and we had to talk to the cops at 6 AM in the morning, which is not ideal. He was very unprofessional.

First time staying in this area, the staff was SO helpful! Very clean place with a nice home feeling. If we ever come back we will stay again! Highly recommend.

The cleanliness of the room was also disappointing, and there was a very strong smell of cooked food. To make matters worse, there was someone’s underwear left lying in the elevator, which was unpleasant and raised further concerns about housekeeping. On a positive note, the breakfast was fairly decent and was probably the best part of our stay. We booked a one-bedroom suite, and the bed in the bedroom was comfortable. Overall, I would not recommend this hotel. As a travel agent with 24 years of experience and a retired military spouse, I have stayed in many hotels over the years and have plenty of experience to draw comparisons from. Unfortunately, this property fell short of the standards I would expect, particularly in terms of cleanliness and the accuracy of its advertised amenities.

Breakfast was OK. NO BAR and the Happy hour's provisional bar served hot wine and drinks, except beer that was a bit cooled down

Breakfast was OK. NO BAR and the Happy hour's provisional bar served hot wine and drinks, except beer that was a bit cooled down

Thanks

Room & bath were very clean. There was a little rust and some smeared caulk on the shower but that's it. The water pressure was OK but not great. Staff were great and helpful but the front desk was abandoned at times. Breakfast was OK and typical. There was a large canister of syrup but no pancakes or waffles. Coffee was above average. Location and parking were very good. We were visiting friends in Coppell and it was only a few minutes away. Our room was a full "away from home" suite with a queen and a hide-a-bed, also a fully functioning kitchen w apartment size fridge, 3 burner stove and bar/barstools for 4. Bed was a little soft for my taste and the 4 pillows were large, firm & clean with button-on pillow cases. Very easy on-off the freeway as well as nearby Sams, WalMart, Trader Joe's, Kohls and other shopping.

Hotel staffs except the lady who checked me in was very rude.

Very clean, friendly employees It was great!

Very clean, friendly employees It was great!

Parking, trees full of birds that will poop all night and cover your vehicle. I know nothing can be done of the birds but Staff should advise guess so we can park elsewhere

Parking, trees full of birds that will poop all night and cover your vehicle. I know nothing can be done of the birds but Staff should advise guess so we can park elsewhere

The decor is soothing and comfortable. I love the efficient use of space. Many dining options walking distance from the property.

Nice restaurants nearby.

I’d definitely book a room here again.

A great location close to DFW airport. Was very unique with spacious rooms that had a lot of extras like a full size fridge, sink, stove top and microwave. The free breakfast offered was very good. Would definitely stay there again.

This hotel was very clean and the suite room was nice as well

It’s not very often you find a place that is OVERALL a nice place to stay but this place was above and beyond. Every staff member was friendly and helpful from check in to morning breakfast. We enjoyed the pool and the restaurants surround the area. The rooms were clean and fresh. This is a place we will definitely recommend and will stay again when in the area. Thank you.

What more can you add to a wonderful stay!!! Great experience from check in to check out!!!! Love the my Element Dallas experiences!! Clean property, great breakfast and kind staff. Definetely a home away from home!!!

a/c leaking onto the floor

1

Our stay for 2 nights was effortless. The front desk staff was very accommodating. The airport shuttle only took 25 minutes to pick us up at our baggage claim gate. The room was typical and expected. They were quick in their response for more towels, pillows and when there was an issue with the hot water. Would definitely stay again.

Staff was just so very very nice, friendly and accommodating. Breakfast and shuttle service were excellent! I would stay at an Element hotel again in a heartbeat.

The staff are obviously better trained than most and were good. The shuttle driver, Troy, was very kind and took me to a bar nearby on his rounds. Especially as there wasn't a store. The chain is Westin so the bed was nice and the hotel was quiet. The breakfast was basic but always appreciate a hard boiled egg.

10/10

I loved it! No issues and rooms were big !

Everything was clean and updated. The fresh paint was a great addition. The staff was great!

WiFi needs improvement. It’s unusable in the rooms

Because they are so nice and always give me extra time ❤️

The shower did not work. It had no pressure and was broken.

Get the pool working properly 😎

Great breakfast

People

The furniture had some dents but nothing significant.

No complaints

From price, to the lool and functionality of the room and public spaces, the friendly staff and the complimentary breakfast and shuttle, all excellent!

Staff were very attentive and the room was clean + up to date. We had an issue with a water leak and the front desk staff immediately accommodated us to a different room.

One of the best hotel we ever stay. Very clean and good foods. Staff are super nice.

Clean and nice room

Excellent complete breakfast. Clean, large hyper modern room. Ample safe parking. High ceilings. The pool was warm and clean. The paint was highly discolored in the pool. It looked stained which was a concern.

Great stay. I loved the room, especially the suite setup with the kitchen and all the amenities. Everything was very clean, comfortable, and convenient for my weekend stay. The location and overall experience made everything easy, and I would definitely stay here again. Highly recommend!

The room was great, but there was no body wash.

Nice room and break fast

My reason for not giving 5 stars is the airport shuttle service. I booked this hotel because of the included airport shuttle service. The morning that I checked out, I asked about my scheduled shuttle. The employee behind the desk told me it was running late and still at the airport. I had an international flight to catch and became concerned about getting late to the airport. When the shuttle arrived 30 minutes later, a large group of guests who had also been waiting, got on it. There was no room for me. I asked the same female employee about the return time of the shuttle and she suggested I call an Uber. I called a friend who agreed to come get me to the airport for $40. I had few options, so I agreed. I will probably not book this hotel again due to this situation.

Pleasantly surprised at how clean and modern the room was..included a full size fridge, cook top, dishwasher and basic utensils..beds were comfortable..

Had an exceptional time here. All staff were super friendly and the pool was very clean. My family and I will definitely be staying again in the future.

Tengo años hospedándome en este Hotel! Y es muy lamentable que los sillones de la recepción estén tan sucios y con manchas. La alberca, siempre está cerrada! Todo lo demás, muy bien.

The breakfast was exceptional! There was a coffee machine that had several custom options, as well as a milk steamer/frother attachment--this was available all day! We stayed for 2 days and one morning there was omelettes made to order right there. There was several cereal options, breads/bagels/muffins/loafs, hot food (eggs, bacon/sausage, potatoes), condiments, oatmeal, chobani yogurt bar with toppings, and fruit. The hotel was very clean and unique style of rooms. The shower was very nice and rooms had adequate bedding/pillows for fold-out couch. The kitchenette was also well stocked. They did not complete my request to put the rooms close together. They had to move our rooms and they were still 2 rooms apart. This was not ideal but they owned their mistake and I believe they did their best to get as close together as possible. There was one staff member at the check-in desk that was not very friendly but the rest were and made up for that.

The breakfast was exceptional! There was a coffee machine that had several custom options, as well as a milk steamer/frother attachment--this was available all day! We stayed for 2 days and one morning there was omelettes made to order right there. There was several cereal options, breads/bagels/muffins/loafs, hot food (eggs, bacon/sausage, potatoes), condiments, oatmeal, chobani yogurt bar with toppings, and fruit. The hotel was very clean and unique style of rooms. The shower was very nice and rooms had adequate bedding/pillows for fold-out couch. The kitchenette was also well stocked. They did not complete my request to put the rooms close together. They had to move our rooms and they were still 2 rooms apart. This was not ideal but they owned their mistake and I believe they did their best to get as close together as possible. There was one staff member at the check-in desk that was not very friendly but the rest were and made up for that.

Not many toiletries provided

Not many toiletries provided

The staff and the shuttle drivers were awesome. I loved them all. My only concern was the pool wasn’t open my entire trip. The breakfast was delicious daily.

Breakfast buffet good and in room kitchen best thing to have with breakfast a baby

Nice place

It was loud, which I realize is not the hotels failt

Awesome service, nice room

It was generally loud in the room, the second stay was much better

Couldn’t have asked for anything more. If you are in the area and want to have a place don’t think twice.from full function kitchen to continental breakfast and the convenient airports shuttle service. You can’t go wrong. Also so many food options walking distance

Everything about the property was amazing Nothing

Everything about the property was amazing Nothing

Great property!

Room was awesome, staff is great outside of keeping things going at a busy breakfast time. The trash was too full and people had to wait quite a bit for a hot breakfast. Front desk people are great. We will be back.

The staff is excellent and always greet me by name. I stay here often and choose this for location, and the friendly staff.

The hotel says it has airport shuttle service but none was available , we had to use Ubers for the nine of us to get from the airport to the hotel - very inconvenient

Nice hotel.

Clean spacious room at a low price.

Room smelled bad and was directly across from elevator.

Excellent

Room cleanliness and quality could have been better

Petit déjeuner trop limité.

Amenities, spaciousness and very good manteinance. Big bedrooms and bathrooms and in very good shape.. Very clean .

I always enjoy this Element hotel, friendly,bery nice staff, professional, cleanliness is extremely important to me. Even this time I used the laundry room and I was impressed, it also was clean, my only suggestion would be to put better signs so when guest use the dryers they clean the lint traps also the area to add detergent can stand a cleaning but otherwise, all is always awesome!!! Great staff and hotel

Very welcoming staff! The water could of been a lil hotter

Very welcoming staff! The water could of been a lil hotter

Very friendly and courteous staff. One of two elevators didn’t work. The breakfast was great. Couldn’t shut off the tv. In the morning the channel Chan had been mixed up wthe one in the bedroom and I couldn’t shut off the living room tv. The flight out was cancelled and we were stuck in a weather related DFW shutdown. I called Marriott on my card and the foreign phone operator I could barely understand. I had never stayed in such a Marriott. I had been traveling for hours from Bali Indonesia with terrible flight connections. I told you operator I had never before stayed at the named Marriott and it was an emergency to get a room. I took what I could get. The cleanliness overall was not up to Marriott standards. The shuttle blew by the pickup spot, never stopped and did loop back bit caused by an additional 25 minute wait due to the blow-by.

Very friendly and courteous staff. One of two elevators didn’t work. The breakfast was great. Couldn’t shut off the tv. In the morning the channel Chan had been mixed up wthe one in the bedroom and I couldn’t shut off the living room tv. The flight out was cancelled and we were stuck in a weather related DFW shutdown. I called Marriott on my card and the foreign phone operator I could barely understand. I had never stayed in such a Marriott. I had been traveling for hours from Bali Indonesia with terrible flight connections. I told you operator I had never before stayed at the named Marriott and it was an emergency to get a room. I took what I could get. The cleanliness overall was not up to Marriott standards. The shuttle blew by the pickup spot, never stopped and did loop back bit caused by an additional 25 minute wait due to the blow-by.

This was my and my family's second time staying at this location, and I would highly recommend it to anyone. All of the staff are SO friendly and courteous. The rooms were very clean, and anything that we were lacking, the front desk was more than willing to accommodate. Very pleasant stay and interactions that my family and I are growing accustomed to.

The staff was courteous, room clean, and the breakfast fresh was good.

The room and atmosphere were excellent not to mention the staff was very friendly and helpful.

The staff was awesome! The room was very clean...thank you Claudia and Kiera!

Great place stayed for business clean

This trip was good, but it’s usually a little bit better..

We had the best time here. The staff was super accommodating. Will definitely stay here again when visiting the area.

I have at Hiltons Hotels but my stay here was over the top.Kiera the desk clerk was very helpful and sensitve to my needs. I will now make due to stay at a Marriott Bonvoy brand. My guest rate is 10/10

The reason I chose this hotel was to utilize the stay and fly option. Upon checking in, we were told the airport shuttle does not start running until 6am. We had a 7am flight so we could not make it to the airport on time. Also the hotel is a bit dated. The frig had dents all in the front and the shower was in need of replacing. Everything else was OK.

Nice area ! Not the best property by far !

Convenient location, clean and comfortable.

I liked the way the property is located. very convenient for foo, travel and etc

The shuttle bus is NOT 24 hrs as advertised.

It was a good relaxing stay I loved it.

No complaints

Even staying at the same time as a girls, youtth, hickey team, it was so quiet and peaceful, that i slept wonderfully. Definitely recommend for convenience and peaceful rest when coming through Dallas. We will definitely be back!

A special mention goes to the sweet older lady who prepared the breakfast each morning — she was so kind, and the food was absolutely outstanding! It was such a wonderful way to start each day. I honestly don’t understand why this place has bad reviews online, because our experience was nothing short of exceptional. Thank you to the entire team for making our stay so enjoyable — we will definitely be back!

It is good hotel with reasonable price. I can introduce this hotel to my collegues.

Would recommend this place hands down. The room was amazing. The breakfast was a very good variety and delicious. Shuttle service was great.

It's a nice hotel, my coworker and i booked because of the 9 of 10 start rating, but I feel that's very old rating. Overall a good start, but the room has wall damage, chipped and damaged furniture, and loose outlets. It's probably time for an update at this property.

Dinner dining was nearby, as was entertainment. Breakfast was incredible, there were so many options to choose from, and it was delicious. I would have liked to have had real oatmeal, instead of instant, but I loved having real plates, glasses, bowls, and silverware. We would definitely stay there again. The highlight for me was the lovely young lady at the front desk, Kiara, she made my day. She was so friendly and helpful. I'm so glad I chose to stay there. I wish we could have stayed longer. Thanks, Debbie

They are always the very Best!! very customer service friendly, will upgrade your room without asking You, Nothing is ever an issue! They make things happen with a smile and always super friendly! Love them there!

As far as cleanliness, the hotel, including the lobby and rooms were spotless. We did have a mishap with one of the elevators when we arrived, but opted to use the stairs for a bit, until the lift was serviced. The shuttle was also a major convenience, offering drop off and pick up service to and from the airport and many locations in the surrounding area. The rooms were very modern, and the amenities were perfect. The kids and I agree...we would definitely stay here again!

Old and dirty

The staff seem like family. I was welcomed by everyone and felt so safe thank you

Also there's a constant smell of mold throughout the hotel, especially in the hallways, but also in the room. Public areas look great and are cool, but not the rooms.

The location is also great because it's close to the major highways, near good food (and variety of choices) and also close to the airport. Highly recommend it!

Everything was good!

The employees were nice and helpful.

Very clesn

Nice room

Needs attention to details in the paint and overall conditions.

There was an unpleasant smell throughout the place. No one at the front desk at 6:30am, needed info for airport shuttle. Found out desk clerk was driver for shuttle so he was gone from front desk, No one was there to take over. Just seemed a bit strange.

Excelente place

Nice staff

Nice hotel.

I rate this hotel a 10 out of 10!

First day front desk staff was significantly more friendly than end of our stay staff. The breakfast was good, way better than most hotels, and the staff that supported that we great. They do need do not disturb signs as they started knocking at 9:30 for a total of three times by 11. I understand they want to get at their job as quick as they can but there were no do not disturb signs and checkout was noon

The Element Hotel in Irving was absolutely amazing. All amenities were spectacular and the staff was helpful, polite and made me feel at home. 10/10 would recommend.

The front desk clerk said she would pass on my complaint to the manager. I asked if there was anything they could do for me because of the situation stating verbally over the phone and on their website...they did not do one thing to make this right. BEWARE! Hotels.com should make them remove EV Charging off website.