Crossroads Hotel and Suites Irving
About Crossroads Hotel and Suites Irving
Comfortable Accommodations The Crossroads Hotel and Suites Irving in Irving offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a bath, shower, TV, and wardrobe. Convenient Facilities Guests can enjoy a hot tub, 24-hour front desk, daily housekeeping service, and a seating area with a sofa bed. Additional amenities include a refrigerator, microwave, and free toiletries. Prime Location Located 1.2 mi from Texas Stadium and 3.7 mi from Dallas Love Field Airport, the motel is near attractions such as Zero Gravity Amusement Park (4.3 mi) and Dallas World Trade Center (6.2 mi). Guests appreciate the friendly staff and excellent service.
Amenities
- 24-hour front desk
- Meeting space
- Dry cleaning
- Self-service laundry
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews collectively indicate a poor experience for most guests, with cleanliness being a major concern. Many guests reported issues with roaches, dirty rooms, and poor maintenance. However, some guests appreciated the friendly staff and convenient location.
- Friendly staff
- Convenient location
- Poor cleanliness
- Roach infestations
- 4/5
The space and deep is a great help for anything u need Have a lil bug problem not to major tho
- 4/5
Had a few hiccups with my room at first, but the staff was very helpful and accommodating. Deep is who helped me, he made sure we got a new room and it was very clean and spacious. Great customer service 10/10
- 5/5
Housekeeping is very nice sweet very consistent!!! The manager (DEEP) is very helpful & a great person. I'll stay here again!
- 5/5
Affordable Spacious Comfort
- 5/5
Always enjoy staying here great service small store in front that has snacks and essentials
- 5/5
Customer service is good they fix anything you come to them about no problem clean rooms home like feel
- 2/5
Custom service wasn't so great
- 5/5
It's was comfortable and homie. I liked the room size it's very spacious.
- 5/5
Nice experience Staff is nice have small store in fromt office with foods and snacks !
- 5/5
Clean room silk sheets
- 5/5
Big Rooms, Looks Like A House When You Walk In Nice Clean Big Bathrooms
- 5/5
Other than being a lotta bit tricky to get to, its a great place. Rooms are fairly nice, bathrooms are roomy, and they have a security patrol.
- 5/5
Pretty
- 5/5
The private hot tub was great!
- 5/5
Nope!
- 1/5
Saw roaches
- 3/5
Minimal housekeeping. You get what you pay for.
- 4/5
Location not that great. Nothing really close by as far as restaurants. The office does sell drinks and a few snacks though. Front desk people are nice.
- 5/5
Great deal for the price. Will stay there again!
- 1/5
Never got to stay there check in is at 3pm they told me they didn’t have any ready come back 4pm ….still nothing and no refund
- 2.5/5
Passable
- 5/5
Good
- 4/5
Ok
- 5/5
Nice staff
- 5/5
Saw a few bugs, and a plumbing issue in the shower, though they corrected the plumbing issue.
- 0.5/5
Place is disgusting and falling apart The whole thing the place is shit show
- 0.5/5
Bad
- 0.5/5
Place is disgusting and falling apart The whole thing the place is shit show
- 0.5/5
Nothing ??? Roaches was in my room. They were crawling on my pillow. Crawling on the wall by my bed. Crawling on the second bed that my husband was going to sleep in. The hotel staff came and saw the roaches and put me in another room. Soon as I opened the door, there was a big roach on the bed and some on the floor and they ran underneath the bed. Went and got the hotel staff again. He saw the roach. He put me in another room. My husband saw 1 roach and killed it but we stayed in that room because it was really late and we had to get up early in the morning. We didn’t see anymore. I couldn’t sleep for thinking that a roach was going to crawl on me.
- 0.5/5
Nothing Roaches was in my room. They were crawling on my pillow. Crawling on the wall by my bed. Crawling on the second bed that my husband was going to sleep in. The hotel staff came and saw the roaches and put me in another room. Soon as I opened the door, there was a big roach on the bed and some on the floor and they ran underneath the bed. Went and got the hotel staff again. He saw the roach. He put me in another room. My husband saw 1 roach and killed it but we stayed in that room because it was really late and we had to get up early in the morning. We didn’t see anymore. I couldn’t sleep for thinking that a roach was going to crawl on me.
- 1.5/5
No lights working in the rooms . Water barley running . Over all . Nothing like the pics as advertised.
- 1.5/5
No lights working in the rooms . Water barley running . Over all . Nothing like the pics as advertised.
- 2.5/5
Location and tenants were sketchy. Cockroaches were in the room and the air conditioner was crap.
- 2.5/5
Location and tenants were sketchy. Cockroaches were in the room and the air conditioner was crap.
- 5/5
Exceptional
- 1.5/5
Front desk people Cickroaches Disgusting Need to renovate the hotel
- 1.5/5
Front desk people Cickroaches Disgusting Need to renovate the hotel
- 1/5
Very poor
- 0.5/5
Locks were broken, roaches, people doing drugs in parking lot
- 0.5/5
Locks were broken, roaches, people doing drugs in parking lot