Courtyard By Marriott Dallas DFW Airport North/Irving

Clean rooms and great staff

The property was maintained fairly well. Had an issue with toilet, moved us immediately to another room.

The front desk staff was very helpful with getting bedding for pullout couch!

Great place and amazing staff!

Great hotel

The location was great. Easy to get to and very quiet.

It was clean, and people are very helpful, but the only thing is the bed an the pillows are not comfortable.

Nothing all great!

Clean room, even though we were close to airport you could not hear the planes from the room or inside.

Very clean

clean rooms

Clean and very cold AC!

Excellent place to stay in Plano area.

Property was not maintained well. Saw several water bottles on the floor in the driveway one day and saw those same bottles the next day. A whole 24 hours of no one on staff taking a walk to clean their property. Parking lot had a flood of water where if you parked and tried to step out you would get your shoes soaked. Not once did I see staff trying to dry that area out. Would not come back.

N

Our room was clean and comfortable. We loved having a shuttle to the airport. The pool area was nice and clean. Thanks for making our 3 night stay so enjoyable!

Very nice stay. Clean room and friendly staff. Comfortable bed and pillows. Would stay again.

The restaurant was very nice. Cool booth areas each with their own TV. The staff was very nice and hardworking.

El hotel en Dallas Texas fue estupendo, súper recomendable

The staff was friendly and very equipped room

Outstanding location, receptionist was very professional. Housekeeping was friendly and professional. Bistro was great. Thank you

Nothing

Our room was very clean and the staff were super friendly and very helpful.

Everything was clean and the staff very friendly and helpful.

Close to North DFW and near things like Target and Walmart.

Was supposed to have room for 3 people only had room for 2 ( had to make arrangements with family for the 3rd person Did not get 1st floor that was requested

Everything was fabulous

Very kind staff Very nice stay

Breakfast wasn't good ..staff taking my order was rude..

They was nice ,friendly , everything was clean

Being next to the airport there was not good voice insulation - thus i did not was not a good night's sleep. The fitness equipment was not great either.

😊

Updated, room was clean and bistro was good. Friendly staff

Very nice front desk and bistro team

We missed our flight because weather delayed us in Charleston so we were thankful to find a room!

Hotel staff was friendly, parking was a little odd but other than that the stay was nice. Ac was cold, rooms were clean. We were only there for like 7 hours so we didn't utilize the amenities, but room was nice.

The staff was great and very informative. I had to spam call the front desk a couple of times. Other than that the hotel itself was great and pleasant to stay in.

Was a very nice property a. The staff was very helpful with our last minute stay of 7

Housekeeping didn't come and clean the bathroomr, take dirty towels, or gather trash like I asked them to.

good location,safe,great bed

The place is super clean and updated. The bed was comfortable. The staff is courteous and friendly. Rey conveniently located to DFW airport.

Great experience!

Good

I’ve stayed here multiple times over the years. It’s convenient to the airport, they offer a free shuttle, and parking has always been $20/week. The hotel is clean and modern. The staff is generally friendly and helpful. The only issue I’ve ever had here was this time. I was informed on arrival that the parking policy changed to $10/day. Luckily I had checked Expedia before booking and knew it was listed at $20/week. I showed the clerk and she insisted their policy had changed and I would have to pay the new price. Once I pulled up the Expedia listing, she got the manager. The manager gladly honored the $20/week rate. Not sure why the parking policy is changing as the parking lot was almost completely empty when we got there. Overall I would rate it an excellent place to stay, but I will probably just park at the airport if it goes up to $10/night.

Nice and accommodating

Thank youuuuu

I would have gave this hotel a 10/10 if it wasn’t for no continental breakfast not even toast or something basic . They had a restaurant that looked more like a pantry And the breakfast prices where to expensive forcing us to go out and eat with the prices they had there for breakfast, everything there was for sale even the coffe . Do your research before coming here I won’t be staying here anymore next time I come to Dallas I’m staying somewhere I can get a free coffe atleast I’ll definitely be doing my research next time I come into Dallas forth worth area

Great location near DFW and friendly staff.

Food at the Bistro was delicious

Nice hotel i loved the bistro food was delicious and the atmosphere was awesome would stay again

Had a great experience here after my flight was delayed, highly recommend!

Super easy and convenient to book - had to make last minutes flights and plans. Helpful staff and close the airport.

Great staff. The room was very clean and cool air conditioner

The location was convenient and close to the sites I wanted to visit. However, the bathroom door squeaked loudly and was difficult to pull open. Additionally, the ceiling light in the entryway was burnt out, and no action was taken to fix it even after I notified the front desk.

I love the bar and amenities. There was a mini golf, jumbo jenga, tic tac toe. However it said complimentary breakfast included it was complimentary there was the paid bar that sold food via the bistro.

The beds weren’t the most comfortable and it wasn’t clear if breakfast was included or if it cost extra.

Very nice property.

the receptionist was incredible

Good God this hotel is in the middle of nowhere warehouse area north of the airport. But honestly, it’s not the hotels fault. DFW is the most jacked up airport in America. I wouldn’t consider 20 minutes from the airport an airport hotel.

Super clean. Fantastic staff. Quiet. The Bistro was very good.

Great place for a night stay! Very close to the airport and not far from the highway. Would definitely stay again if in the area.

Hotel was decent. It seems old. It felt like it was a older Hotel that was turned into a Marriott. Room was really clean. There was no soap in the shower, all the bathroom amenities needed to be refilled. Lady who checked in was not very pleasant. Seemed like she was ready to go. I guess it was late. Overall it was decent. But I wouldn't book again.

HORRIBLE. Apparently reservation from booking.com did not reach Marriott, but they found me a room. I have now been charged 3 times for the single night stay. Absolutely HORRIBLE. Have talked w/asst manager Dakota twice now to resolve. On July 10th he said he had located problem, my 6/6 reservation had shown up as 6/7. He would fix, but then my credit card was charged the THIRD time for the room. Yesterday (7/21) Dakota said he would correct and get back to me. No word, no credit, nothing. I am disgusted with this whole mess.

The property was beautiful, nice and clean the staff were friendly the only drawback was you could kinda hear the airplanes in the distance since it was close to the airport so if you're a light sleeper keep that in mind but would definitely stay here again

hotel was good and clean

Check in went smoothly. Room was clean but smelled musty. The air conditioner turned off and on about every 5 minutes all through the night and made an awful sound. We were on the 1st floor and the ice machine on the 1st & 2nd floor were not working. I had to go to the 3rd floor in the middle of the night for ice due to pain from a recent surgery. When we went to shower the next morning the shower gel in the shower was completely empty. This is unacceptable.

I was there over a weekend and had to request house cleaning to clean the room. And the floor wasn’t vacuumed even after having housecleaning come in when there was still visible mud on the floor because it had rained that day.

Very clean, really nice and helpful staff.

The Staff was amazing, the room was very new and clean

Everything was good

Had a pleasant stay. The staff was courteous and helpful. We enjoyed every moment of our stay.

Great hotel staff and very clean rooms. Love the area with all the restaurants and near a mall.

This hotel was great, the staff was welcoming and very helpful letting us know the places to shop and/or eat. I especially need to give the older gentleman, I think Charles, a shout it. Sorry I can't recall since it's been almost 2 weeks now. I will definitely be returning.

The staff was very helpful

Very nice. A great shuttle to the airport.

The sheets were clean and the rooms were clean....

convenient location to airport

They helped us get to the airport early in the morning and they were wonderful.

THE HOTEL WAS FINE, MY PROBLEM WAS WITH MY RESERVATION THROUGH EXPEDIA, I RESERVED A ROOM FOR 5 PEOPLE AND THE ROOM GIVEN TO ME WAS FOR THREE, WHICH FORCED ME TO GET AN EXTRA ROOM FOR TWO. NOT SURE I UNDERSTAND HOW THE HOTEL WAS NOT AWARE THAT THE RESERVATION WAS FOR 5 PEOPLE, AND WHEN ARRIVED THEY NOT ACCOMMODATED ME AND MY FAMILY ACCORDING TO MY RESERVATION. I WOULD LIKE AN EXPLANATION, SINCE I HAVE THE SAME RESERVATION FOR JUNE 27

Their heartlessness.

A big reason I chose those hotel was for the fitness center which is pictured as having a bigger selection including cable machines. That was not the case. Several machines were non operational, cable machine doesn’t exist, missing several dumbbells, unable to cool the area down with one AC, and subpar facilities. Room itself was large but floor tiles were missing grout or were not properly secured and no hair conditioner even after requesting. Overall was quiet which was nice but disappointing to say the least.

Clean looking. we arrived late due to a flight change and weather; we could still get a drink, some food and watch the hockey game. Room smelled musty; like it hadn’t been used in a while. I couldn’t run the fan constantly through the a/c . (I need a fan) :) The food was mediocre for the price! The burger I had was just meh. No seasonings! Coffee in the morning did not taste fresh and it was 0415! Pretty spendy for a meh plain coffee.

Affordability and location are ideal for our needs.

The butler service is not helpful at all .. didn’t get our fridge refilled , or rsvp to restaurants were either not made or made incorrectly. The room service doesn’t provide drinks — the grilled cheese was 2 pieces of cheese on non grilled bread . The dinner restaurants are very good / Japanese , steakhouse and Italian were our favorite. We upgraded to a swim up room / highly recommended- this saved our trip . The beaches are not for us we are beach people and love to snorkel - the lagoon people talk about it not any better . Very rocky and dangerous to get in the water . Wait staff is 1/2 and 1/2 - some pleasant some zero help we are tippers so usually after they saw we tipped they would tell us where they would be at the next day to wait on us . The sports bar is fun and all staff super helpful Beds are comfortable. Room was not clean when we arrived but to get help with anything was just being ignored . We are super easy people and travel 3/4 times out of country a year . This is why we usually don’t stay at all inclusive - they trap you here you have already paid for it so your stuck .. resort is beautiful and they paint that picture for you … it’s a false picture . All they need to do is improve the food and more options to eat during the day .

comfortable and quiet room better access to airport shuttle. told to wait for 45 minutes to be picked up from the airport.

It's located in an extremely lonely or quiet environment. No malls closeby

Very clean, the staff was amazing. Definitely would stay again. It rained the entire vacation so could experience the pool

I had to call the hotel twice and waited an hour for the shuttle. I was told to stand in one place and the shuttle stopped at a different location 40-50 yards past where I was told to wait. I should have just taken an Uber.

The hotel was clean. The pack and play was broken. They have a kitchen/coffee area but menu is limited. Breakfast not included.

We had a nice turn around trip, room was clean and beds were comfortable.

Great, beautiful place, nice outdoor patio and a clean accessible pool that’s open late. Airport shuttle was very punctual. We were stuck there for 2 nights after our airline (AA) screwed us. The hotel was very helpful and accommodating. Would definitely recommend.

Great stay near the airport

Fine

It was a very nice place to stay, just for one night.

Excellent excellent excellent

Stayed because my flight was cancelled. There was ONE person checking in upwards of 40 guests. Knowing a weather event was going to occur, appropriate staffing should have been addressed. My room was freezing cold and I could hear the person above me walking.

We (and many other people) were stuck overnight in Dallas due to weather-related flight issues. When I searched for a hotel, I used filters for one with a free airport shuttle and breakfast provided. I selected this Courtyard hotel rather than less expensive ones, because my husband thought it would be nicer. Not! The airport shuttle did not come and no one would answer the phone. Other attempts to contact hotel resulted in connection to a useless bot (AI). We and another couple had to take an Uber to the hotel ($$). Hotels dot com gave me the choice to pay an extra $32 for breakfast, and since my husband always wants breakfast, I did that. But there was no breakfast provided - I paid $32 for exactly, precisely, nothing. Breakfast was entirely a la cart pay for everything - for just my husband it was $20. Shuttle back to airport was every 45 min even though website said every 30 min and hotel is supposedly < 4 miles from the airport. At check in, the one person present was of overwhelmed and the line was nearly an hour wait. The exercise room was okay, although only one of two treadmills worked and the attached TV's did not work at all. All in all, it may be a nice enough hotel, but it was NOT as advertised and NOT what I paid for. After a frustrating day of delays, sitting on grounded planes, having to make back up to back up plans, etc., the last thing you want is a frustrating, costly hotel experience.

Rooms nice. Staff very friendly. Would recommend coffee station for guests.

AC worked very well and the balcony was a great addition!

Very nice and newly renovated property. Room very cozy and staff very nice. Bistro is a nice option since there are no food options within walking distance. There is nothing at all within walking distance except the Aloft. Pool available and a very nice courtyard! Quiet. My only complaint would be the airport shuttle. Not punctual at all.

Even though the shuttle didn’t start running before 4:30 am, when I could not reach a taxi for pickup, the shuttle driver took me to the airport at 4 am. I was deeply appreciative for the effort and kindness of the staff. They are all very wonderful!

Staff was nice

Seems like a new facility, very nice

Good place to stay if you’re flying out of DFW. The shuttle is very handy and parking is cheaper than the airport!

Bathrooms and light switches were a little outdated, but still clean

I would not recommend leaving your car there when flying. When we returned from our trip and called for fan to take us back to our car it took 4 phone calls and 45 min to finally get someone to pick us up.

The room was okay nothing fantastic, basic beds weren’t the best. Staff wasn’t very friendly, they weren’t rude just not so friendly. They didn’t smile wasn’t welcoming at all.

If you're in one of the rooms at the end of the hall, you may not be able to get the WiFi.

Very clean

Hotel staff during check in was very courteous. The room was very clean and inviting. I selected this hotel to relax at the pool and breakfast. To my surprise breakfast is not complimentary. Just heads up if you read services the way I did.

Elevator wasn’t working, mini fridge broken, phones not working…, most of the staff was not very helpful.

Nice hotel. However I was disappointed with the shuttle service. I called several times after arriving to request shuttle pickup. Over a half hour period they never answered the phone. I had a family member call from home and they said they never got a request from me. Also note that the shuttle only runs every 45 minutes. So when the shuttle was full during the time slot I wanted to leave, I had to get an Uber because 45 minutes was too long to wait. The hotel and room were very nice.

Good

It was cool but elevator doesn’t work and when we needed towels the staff pretty much asked you to come downstairs to grab even though elevator was down and we were on 3rd floor

Nice stay. Will stay again.

Friendly staff, updated, clean, and comfortable room/facilities, convenient from/to DFW, free and professional shuttle service. I had to stay overnight near DFW because I missed my connection due to the weather. I didn’t really have any expectations, but it turned out to be one of the best airports hotels I’ve ever stayed. Almost nothing. I noticed there is no stores or restaurants nearby, unless you have a car, you can’t go anywhere else for food. Although the hotel has a small market with snacks and drinks, a bistro for light/simple meals and coffee, it seems to be on the expensive side. It will be nice if a free breakfast options is provided.

Clean, ready upon arrival. Location was okay. Nothing.

When I checked in on a Friday, I requested a room on the third floor and Saturday they started construction on the same floor I was on beating and hammering, if they knew that they was gonna be having some work done, they should’ve made me aware of that when I checked it, very disappointed and unprofessional The room comfort and the location

The microwave and fridge did not work

Said breakfast included and it was a $50 credit at the bistro