Country Inn & Suites by Radisson, DFW Airport South, TX

This hotel is ok for a night. Staff worked very hard. Needs some touchups.

For a three-night stay, it was just okay! The rooms were somewhat clean, though we did see two roaches in our room. We let the front desk know, and they were happy to check us into another room, so we were happy about that. For a budget-friendly stay, I do wish the bathroom were cleaner, but it could have def been worse!

Awful. Please dont stay here. Bugs in my bed and a $50 deposite per day, not per stay as advertised. Worst experience ever.

The room had cockroaches, the room smelled like alcohol and it was musty, the carpet was in terrible condition, the tiles in the bathroom floor were uneven to walk on, the trim was falling off, ceiling paint was peeling off. Had to request a new room, and though we were moved to a different room, the second room was only minimally better. I would not recommend staying at this hotel.

The property was clean, employees helpful. Breakfast was good with a waffle maker. Room was clean, but had a musty smell and the shower seemed slippery.

Nice stay! Very clean and nice pool

This hotel is dated for sure. But we only stayed the night to catch are flight the next morning so we weren't there for leisure. The pool was really warm so that was nice. The room had everything you needed. And the shuttle driver that dropped us off at the airport was amazing! Great personality, very knowledgeable of the airport layout. He even waited for us when our bags were delayed at baggage claim!

Please don’t stay here, we are trying to get a refund. Not even close for what the pictures shows. Super outdated rooms, the bathroom tiles were broken and you couldn’t even stand without the floor moving. Ac didn’t work we woke up pouring sweat. We talked to the front desk about this issues and they didn’t care to help. Very sketchy people. We won’t ever go back there

It’s a good hotel to just stay to sleep/rest for a bit and leave, after a 12 hr road trip. Not very comfortable and wouldn’t stay here again

Front desk staff. Clean level. Company it brings.

La entrada y registro fue muy eficiente y rápido , la habitación era aceptable para el precio aunque estaba algo deteriorada. El techo tenía filtraciones y humedad , que al otro día amaneci enferma de mi garganta y nariz . La falta algo de remodelación a los acabos de los cuartos y baños , el resto del hotel estaba todo bien además en un área céntrica y muy tranquila . Nada peligrosa

It is close to the freeway. The staff were very nice. An ok breakfast, meaning, I have had a lot worse at a hotel continental breakfast and I have had a better.

We did see a roach by the ice machines and then we are pretty sure there were bed bugs cause some of us woke up with red bite marks

The room is okay for the price. Very basic breakfast.

The staff is what made this trip entirely a disaster for my family and I traveling from out of town. I have an elderly mother and small children to not be accommodated after I’d already reserve the hotel only because our flight was coming in late is unacceptable. I’ve come in late many times so many occasions and many different states and this is the first time had ever been denied. As much as I travel, I will never be back to this place because of the staff alone.

It had cockroaches and a very rude manager that cussed at my partner when she brought the concern up to him.

Nothing. Breakfast was horrible. Eggs were green. Bacon was as thin as paper. Muffins were extremely old, dry. Light shade was rusty, room was outdated besides the modern looking beds. The tiles in the bathroom floor were loose and moving, grout was also loose and would poke your feet if you stepped in the wrong spot. TVs were outdated. Stated full kitchen..no it was not....it was a tiny mini fridge without a freezer and a microwave and a 4 cup coffee pot. Then it was the nasty pool. Looked like they never clean the pool area. It was extremely hot and humid in the pool area. Not enjoyable at all. It honestly smelled nasty in there. 3ft deep all the way around no deep end. I will never stay here again. I stayed at a country inn in Galveston and it was way nicer, cleaner, and friendlier staff and good breakfast. The guy at the front desk wasn't very professional when checking in. So I kept my interactions to a minimum with him and was still just as unprofessional when I checked out.

Overall the stay was OK. Near highways for quick travel to all locations. Breakfast was not extensive but adequate. Beds were comfortable. Plenty of gas stations nearby. Convenience stores like 7-11 and a range of restaurants and a mall were nearby. AC in room worked well. Parking was on site and convenient. The area, staff, and guests were very ethnically diversified. Lamps in room did not have secure outlet connections but wall outlets were better. Cleanliness was adequate. Cleaning staff did not speak English. No closets in room.

Bathtub isn't flat

There were roaches in the room. And the restroom sink would take forever to drain.

It was all fine

The coffee was not made in the early morning. We had to take the shuttle at 5:00 am, the breakfast didn't start until 6:00 am. The lobby coffee should have been available 24 hours, or at least, starting at 3:00 am.

The room was in terrible condition. Strong smell, roaches, very old and uncomfortable mattress. We had to leave asap.

Rude front desk receptionist, dirty shower head, hair left behind in tub.

The breakfast was nice with variety of choices the kids took advantage of. We enjoyed the clean indoor pool. The rooms where nice size and cool during the Texas heat. Loved that it was so close to the airport also. The only prob we had with the room was the cleaning needs to step up on the hidden detailing like in the desk chair where my toddler found an old pasta noodle from previous occupants and the tub seemed to have an oily film from what seemed to be use of baby oil previously.

Liked the location The smell of the room was very overwhelming

This is not a Rad****on property as they are advertising. Once you arrive, all of the Rad**** names are marked out with markers. (Expedia won’t allow names) The building is filthy. Our room was covered in mold on the ceiling and roaches were crawling everywhere. I was awakened with roaches in the bed. They were crawling in the walls, I had to empty my bag because they were coming from my bag. Do not stay here if at all possible. This place should be condemned and torn down. Mold, falling apart, infested.

Not much! The rooms stunk really bad, it was old and outdated. The air was off and it was so hot it took hours to cool. The couch was wet. They had no pillows or blankets for the sleeper sofa.

Good breakfast - plenty of choice. Staff friendly and helpful. Location was great for our purpose.

This is not a Radisson property as they are advertising. Once you arrive, all of the Radisson names are marked out with markers. The building is filthy. Our room was covered in mold on the ceiling and roaches were crawling everywhere. I was awakened with roaches in the bed. They were crawling in the walls, I had to empty my bag because they were coming from my bag. Do not stay here if at all possible. This place should be condemned and torn down. Mold, falling apart, infested.

When check-in at hotel, I was charged for the accommodation, $105.69 so please arrange for a refund.

Roach hotel and overall just very nasty

Food was not good

The smell of the carpet and room I could sleep well because of the smell restroom not in very good conditions

Cockroaches on my bed

Clean

Nothing special

We stayed one night on the way to DFW. The room was fine for an overnight, but the airport shuttle was misleading. I was dropping a family member at the airport, planning to help them through security, then return to the hotel. I asked about that scenario at check in and was told to sign up for the morning shuttle, which I did. I was told I would have to call for a return shuttle to the hotel and also noticed a sign at the front desk saying shuttle service every hour from 5 AM - 11PM. In the morning, we got on the shuttle and I asked about the return trip and was told there were no other shuttles scheduled for the morning returning to the hotel. I asked for a suggestion and was told to Uber back. I don't use Uber, so found this highly unhelpful. We ended up driving to the airport, but I was not at all satisfied with this misleading information.

Nothing Not clean

Location to my family Food places were closed

Staff was not welcoming or helpful. There was nobody at the front desk for checkout. Room was not well maintained.

When we first checked in, the lady at the counter was rude. When we got our room, it smelled awful, the tiles in the bathroom were all loose and coming up, the carpet was torn and lifting up, and the air conditioning was making a bad ringing sound. When I asked the front desk lady to switch rooms, she said sorry all rooms sold out. She did say she could send a maintenance man in to fix sound coming from air conditioning. We had to leave for a scheduled dinner. When we returned to the room, the sound was still there. I called front desk and spoke with the new front desk guy and he was very helpful and sent us to another room. Way nicer than the lady on duty earlier. The room was better, but the air conditioning was still noisy (making humming, vibration noises) but no loud ringing noise. It was tolerable. Didn't get that well of sleep. The couch bed was uncomfortable for my children to sleep on, so we just had them sleep on the couch. The owner seriously needs to upgrade the rooms. The rooms we were in don't match the pictures they advertise. Very disappointed with this place.

Nothing Everything

Clean room, very noice on the first floor. Amenities where noisy.

I booked 2 rooms, one was ok. The other one was bad, torn curtains, beat up furniture, mold in the washroom. I asked for a second room… even worse entire washroom ceiling was covered in black mold. I asked for another room, mold on the ceiling above the beds. Finally got a room, one bed studio on the ground floor that was fine.

The pictures of this hotel were very misleading. When getting into our hotel room, the temperature was set to 79°. We had to get assistance because the AC was not working. They came up and changed the batteries and said that should fix the problem it took forever for the AC to cool the room down when you laid in the bed and looked at the ceiling. It looked there was possibly black mold at some point on the ceiling and some kind of patchwork was possibly done. You can see all different kinds of shades on the ceiling when you lay down in bed there was an odor as well in the room, thank goodness I did have a smell thing that I could change the smell of the room in the bathroom. There is a huge gap between the faucet and the wall this room needed some updates very disappointing to pay $100 for a hotel room that looks like this. I am very dissatisfied with this room and the misrepresentation of what the rooms looks like if I could’ve gave it a zero star I would have.

The room was very nice.

It was an excellent stay. Ayla and Nicholle were especially helpful. Best place to stay in the area, will stay again!

There were bugs in the bed and all in the rooms in the showers. Then the front desk clerk gave a key out to a visitor to my room without my permission. I really would like a refund.

Was a great value for the cost. I would stay here again

My stay was extended .Everything was good

Bed was comfortable.I reserved the 1 bedroom studio king.

Older Hispanic with pony tail that would be in charge of breakfast was always rude, looked bothered & never felt welcoming …

Key card did not work on the east door exit first floor

Todo

Más variedad de proteína y frutas en el desayuno.

It was a clean place to stay and at a convenient location. The sounds at the hotel drove me crazy. The toilet made a loud whistling sound when flushed. The air conditioning had a high pitched sound and rattled. You had to leave the fan on to get the room to cool off so there was no peace from the sound. The worst part was the bed. I swear I woke up with ribs out of place. It literally hurt to breathe trying to move after sleeping on the bed. Staff was nice but their cards would randomly stop working and they’d say it was because it wasn’t the original card or it was with electronics (we had to get it replaced when it stopped working - and they were not with electronics.)

I loved the breakfast and the staff! Rooms were nothing fancy, basic but useful for a nights stay

They carpet, shower and doors were filthy. The oatmeal was like water. The gym was broken down, only the treadmill was functioning. This property needs to be remodeled!

Rooms2.0Service1.0Location3.0 RoomsBathroom water ran into the room and onto the carpet Food & drinks- They offer breakfast but it's not very good and you have to stand back while the employees families And children take everything they want.

Very very old place. As you enter you are welcomed with a lot of bleach smell and smells very very uncomfotable.

All equipments

Yes everything was good, its just bad condition of property and bathroom and room.

Very good breakfast

The pictures advertised online made it look pretty cool but the facility is actually shabby and dirty in person! If not for the fact that the stay was nonrefundable, I would have cancelled altogether!

Place is okay a little rundown but was good for the one night I stayed.

The room was clean overall but the air conditioner was noisy and would make you jump when it came on. We had a king room and there was a non working jacuzzi in the room near the bed which made the room feel odd. Breakfast was good and location is convenient.

The main issue was that we couldn’t get through to them to send the shuttle when we arrived at DFW. Eventually we had to take a taxi which cost us $45.00.

Safe location, helpful staff

No

Bad hotel, have cockroach

I asked to be moved and was told they had no more rooms available. On Day 3 of complaining I was given a different room but there was mold all over the ceiling and vents

Breakfast was good. The only complaint is roaches in the bathroom of both rooms.

The best

Great

.

The rooms were gross. Stains all over the bed coverings. The shower head was brown after we took Lysol wipes to it. Back of the toilet was filthy. We checked in went and looked at the room and checked out shortly after.

Clean, great service, and super cheap

This was supposed to a non smoking hotel. Room smelled like cigars and weed. Every time I walked in my room and several time during the day and night. Room was needs several upgrades it’s old. When I checked in the desk person charged my card and then said it was declined so I had to use a different card. Had to wait to get to a refund for the first charge. Got charged twice again the next day for two sodas. The manager was cool but the two of desk people need more training. Also the guy working Friday night needs some hygiene training it’s tough trying to check in when you smell like deodorant has never been your friend.

Dirty!!!!!’ No water came out the shower

Will def stay here again was clean staff was friendly felt safe

They don't advertise the subpar airport shuttle they offer stops at 10pm, and only runs on the hour. They do the minimal.

The room is clean & comfortable. Staff was just ok but i checked in late and left early so not too much interaction with staff besides night shift who didn't care much about being there.

Clean but I seen several roaches

Stains on all the furniture, curtains and carpet. Bathroom tub has been patched several times. The toilet wouldn’t stop running. Ended up switching rooms at midnight, barely got any sleep before a 5:45am flight.

Great stay!

The elevator was not working. The key card reader at the side door to parking lot didn't work.

It was clean but worn. Breakfast was quite good.

First going to start off by saying the front desk staff when we check in was very rude when we got there there was some issues with our reservation and instead of handling it in a better fashion he got really defensive and was rude to my husband and myself. Also not sure of the elevator was up to standards. It made an

Very nice.

My kids got stuck at DFW airport during this last ice storm. I live 2 hours away and wasn’t able to leave my driveway to pick them up. Their flight was coming in at 10pm and I was concerned that they wouldn’t be able to make it to the hotel. I called and spoke with Daniel, who was awesome! He assured us that their shuttle would get them there and I was concerned about late check out, as I wasn’t sure how fast it would thaw out here. He let them have a late check out and took care of them. The hotel is a little old but they felt safe there and well taken care of. It’s not a 5 star hotel but there were no bugs or other concerning things. Thanks Daniel!

There was a loose tile in the bathroom and a strong smell. Comfy beds

The lobby smelled of mildew. The room smelled. The a/c didn’t work. We saw a roach on a door. But the front desk staff was very friendly.

Staff was courteous

Great Shuttle Bus

Food was great

Breakfast was great

Hotel overall was dirty and in rough shape.

Horrible breakfast quality. Molded bagels. Service was rude asked for pillow for kids that were sleeping on sofa bed and said they were out of pillows. Hotel key card stopped working twice during our stay. No sign or option to not have housekeeping service. Said they were out of shampoo and conditioner as well. Front desk was frustrated for every questions we had. Pool should not be open. The entire hotel should be shutdown by the condition of the pool room alone! Molded chairs, doors completely rusted, broken door handles, old dirty towels in pool towel hamper. Zero ventilation

The staff was rude, unethical and and unprofessional.

Great staff

Super quick check in. Clean hotel, but dated.

Amenities. The place was clean but old. Needs an upgrade.

The temperature of the pool

Clean room and the staff is nice

Very clean and friendly

This hotel has definitely seen alot of travelers. Several things had been broken but they were nice enough to fix it with duct tape. Breakfast is very small and generic. Coffee was always cold. It was ok for a couple nights for a funeral, but if i was staying 2 weeks on a vacation this wouldn't be the place. Sorry.

Yes

The hotel clearly advertises that it provides a free shuttle to and from the airport. That is the only reason I booked this hotel, but it did not provide the shuttle in either direction. The shuttle driver was “unavailable” both times a ride was needed. The hotel name even mentions the airport. FALSE ADVERTISING! I had to pay for my own transportation. Either provide a free shuttle or take that amenity off of the hotel description. Travelocity should just take it off regardless. When you’re dealing with a cancelled flight, the last thing needed is dealing with a hotel that does not provide the service it advertises. Shameful.

Room was duty, and is not smoke free, rooms smell nasty.

Came very late almost 4am. Staff was there alert and helpful. Got checked in quite quickly. Room was comfortable.

Rooms were clean, beds were comfortable, but the interior was slightly worn. Very friendly staff

The rooms smelled like mildew and musty. Not very clean rooms. You don't dare walk on the carpet with bare feet. Front desk personnel were very hard to get to help you. Personnel were not very friendly. I wish i would have paid attention to the review rating. I rate this hotel a one.

The room was clean but the hotel is old. Looks nothing like the pictures.

Quiet. Needs bigger parking. Check-in person wasn’t very informative, but was there to just check-in guests.

The airport shuttle is always on time, as a matter of fact, he gets there before to assure arrival at airport is on time. It doesn’t matter if it’s raining or cold, he is there to pick you up. He’s very nice and always helps place bags in the vehicle.

The room smelled like mildew. We couldn't sleep due to the smell and the bad headache we got and we got sick the rest of the next two days. We were there only for 1 night sleeping since it’s close the airport. The location is convenient but if you have respiratory problems or want a stay for more than 1 night do not go there.

Shuttle was on time. Room serves was horrible. The ac unit was noisy, there were roaches in the room. They served the same thing for breakfast everyday, plus the food was cold.

The room was not clean I found food in the microwave a cup on the side of the bed with chewing tabaco spit in it, old food on the floor, cig burns in the sheets

Below average