Comfort Suites DFW Airport

NA

As it was suite didn't have daily housekeeping. Good daily breakfast with a few hot items along with cold items. Appreciated the balcony and being able to have the doors open

The rooms were cleaned and the staff was friendly. Love the fact there was breakfast in the morning.

Great place to stay

Although the hotel was clean, it had a horrible odor to all areas. Fortunately we were only there to sleep before catching our flight the next day.

Beds were comfortable. Room was spacious.

Comfy bed, lots of room, good location close to the Airport. However, some items were clearly broken, eg hair dryer, shower head and despite asking staff to fix it nothing happened over two days. No information was provided as to why it was not fixed as well.

Breakfast was mediocre on the first day, but did get better. Great location right next to the airport. 10 min drive. Easy access to shipping and eating.

Everything is perfect about the hotel but they can make better the pool I know is Texas but they can make an indoor pool it’ll be great…….

While room was clean but dated and breakfast was good, staff needs some lessons in customer service. Could tell they weren’t liking their jobs.

Overall everything was great

Breakfast was very marginal. Air conditioner was noisy all night long and setting the thermostat was very challenging. Staff very courteous and did a good job at keeping the place up.

Great place for an overnight stay. Price is very good .

The jetted tub did not work but was okay for soaking and bathing. Didn’t get a chance to try the pool and hot tub.

Easy check in and love the shuttle service to the airport

Close to DFW airport

Close to DFW intl

Nice breakfast

exelente

It was gross got bit by bugs it was dirty the mattress looks like multiple people used the bathroom on it just nasty they need to knock the place down

Room was spacious and clean. The entire facility was clean. Staff was welcoming. My only issue is the elevator, its in need of some updating.

pool area could have been upkept better but all in a great mini getaway

Breakfast was good there was options. Better body soap.

It was very good

It was so nice after a day of flying to enter our clean, comfortable suite! The decor was cohesive and complete! We slept well and awoke to a nice breakfast, will stay again.

Average looking property. Needs updating. Horrible BO smell in lobby when entering. Room was okay, but dated. Stayed over night due to missing flight due to delays. Was better than the Motel 6 the airlines put us in. A/C cooled minimally. Would not choose this again but worked in a pinch.

Clean room, friendly staff. Airport shuttle and breakfast is a bonus. Property is little dated but it's nothing major to worry about. Will stay again.

Large room with sink in separate spot from toilet and shower which really helps when sharing the room. Appreciated the 24 hour shuttle from the airport as our flight arrived late.

Light not work

Ac Was not on when I entered the room

Gym was very limited on working equipment and amount available. Pool was very small, grandkids not able enjoy it.Restroom was very low shampoo window screen was torn. Our all the problems when you walk in the hostel was very friendly and it smell very clean and lobby was very neat and clean. Breakfast was not bad, good.

This hotel has a vintage vibe. Clean enough to get you through the night and shower as you embark to another day.

Na

If you travel often, you know how rare it is to find a helpful person at the desk! The hotel was also clean. And the rooms were quiet. Did not hear the jets landing, even though the pattern put them almost over the hotel.

Staff, services, sofa bed for unable to sleep

Only thing is I didn’t like is there’s rarely anywhere to park but everything else it was great hotel to book.

Cleanness, desk help , prompt transportation. None

I was there for 4 days no one cleaned. I was told on night 3 that I was supposed to ask at the front desk to have my room cleaned. There were a couple of bugs I believe they were bed bugs. I kept the lights on and I did not sleep.

Good over all.

Location, cleanliness, friendliness of the staff. Shuttle service was horrible, driver was super nice though!

Great location, wonderful price, gentleman checking us in was super efficient nice and friendly. Very clean and comfortable. THE SHUTTLE SERVICE! It’s spotty at best at nighttime. We waited nearly 2 hours and were told we’d have to go from one location (C) to another (D) to catch it, which required a shuttle bus to get to…and then there were so many people waiting on the bus to the hotel or group got broken up. The driver of the shuttle was AMAZING tho and we tipped him VERY well! It was likely due to airport construction…but after telling nearly 24 hours on flights all you want to do is get to your hotel to rest.

The rooms were good, the property was a bit run down.

everything was good

It was clean, nice, and breakfast was good.

We waited for more of 45 minutes for the shuttle from the airport to the hotel!

We just had a quick stay for a super early flight the next morning but it was just right for that.

Rooms were gross with mold spots. Front desk was rude and unhelpful. Shower didn’t have shower curtain and one was t provided.

The facility was spacious clean and organized. Loved the living area separated from the bedroom. However the air conditioner was noisy. Overall good for the time spent

I enjoyed the stay

It’s very convenient to the airport! They are really nice and helpful! I have no complaints about this place! We’ve stayed several times and the quality hasn’t gone down! They take great care of things!

breakfast doesn't start until 7am. Airport shuttle seemed to run every 1/2 hour. Good bed.

Habitación limpia.

The mangers were super friendly

The entire hotel is outdated and not clean at all. The entire hotel smelled like canabis. For a single women traveling on business, it did not feel that safe.

The hotel was clean and presented well. The room had newer furniture, comfortable bed and very clean. However the shuttle service from the airport to the hotel was terrible. It was 1 1/2 hours from the time I called the hotel for the shuttle service before they arrived. The service picks up passengers for about 6 hotels so if it is full before getting to your area, it delivers those passengers. Then the other ones have to just wait for it to return! It was late at night for me and very maddening to have to wait that long.

They didn’t come clean my room until I checked out but were nice people

Come again. They need more trash bins around property

Do not rely on the shuttle getting you to the airport on time and do not rely on being picked up soon from the airport. I waited 1hr after before I was picked up. Several others waited more than me. One shuttle services 5 other hotel. Staff lied over and over about how much longer we would wait. Each time they said 5 more minutes.

Hotel is decent, transportation sucks! I waited with my family for 2 hours at the airport to get picked up. I just ended up using a Uber. Staff wasn’t helpful either the transportation issue, I called like 6 times and every time he said the van was around the corner, when it finally showed up it had room for 2 people and there was at least 6 people waiting in front of me.

Ya

We only stayed here for about 6-7 hours due to a rebooked flight. The hotel was fine. I don’t know how the breakfast was because we had to leave for our rescheduled flight before serving time. Our major complaint was the shuttle pickup at Dallas Fort Forth. We received instructions describing where to meet the shuttle so that is where we went. It was difficult due to construction at the airport terminal. When we called for the shuttle service we were told that was not a place we could be picked up. I got new instructions and we had to get on a bus and go somewhere else. Apparently we did not find the correct location because after waiting an hour we were not picked up and we got an Uber. Quite frustrating after a long day of flight delays.

Perfect stay thanks

Everything during our stay was great! Will definitely stay again

The place was very comfortable and great. Had a good experience

EVERYTHING WAS JUST GREAT!!!

Too noisy and not efficient.

On the day of us checking out, we were trapped in their elevator for over 15 minutes. None of the emergency buttons were working so we began banging on the elevator door and screaming, no one came. Thankfully we had our cell phones on us and called the motel to help get us out of there. They came and shouted for us to press all the buttons, we did and still nothing worked. The staff didn’t call the fire department nor tried to get us out. I’ve never been more claustrophobic and I began having a panic attack. We almost missed our flight. Comfort Inn would not give me anything in writing after stating they’d compensate for our entire stay. I’m called for the manager of the Comfort Inn DFW International location to call me and still nothing. Also our bedding and room smelled of stale cigarettes and there was a blood mark on my pillow. Worst stay ever!! Also the elevator didn’t have any paperwork showing when it was last serviced or inspected.

I was just trying to get as close as I possibly could have to the airport so that I didn’t have to drive so far and do my rental drop off as well and that was just the hotel I picked and everything was good

I have stayed there multiple times. Enjoy the stay there. Room is clean. It’s quiet. The breakfast is good. People at the front desk are accommodating. They have a little snack area to buy drinks or snacks.

Everything!!!

Property is a little older and in need of freshening up. Overall everything is good but not great.

Clean room, Helpful staff, convenient and close to the apirport

Friendly staff. Clean property. Great price.

Great stay

Shuttle to the airport was too small had to make several trips at 5 am

Great service and shuttle to and from airport was very smooth, as advertised.

Great stay! Loved the suite and spacious tub.

The hotel was in pretty bad shape and the pool was even worse. Plus, when I was in the oool the staff decided to bring and deity ac unit or vent unit of some sort and clean it next to the pool. I wouldn’t stay there again.

specious room The room was terrible and not clean. The reception staff’s behavior was also very poor. The airport shuttle was delayed for over 1 hour and 15 minutes and never arrived. When I called to follow up, the first and second responses were that it would arrive in 7 minutes, but after that, they stopped answering the phone. Finally, I had to take an Uber.

Breakfast is more like namesake, there is no real food. All I saw was just some muffins and coffee that tasted like charcoal. I wouldn’t return to this place.

The breakfast was pretty good. Something bit me around 5am the morning I was to check out. I reported to the front desk and clerk said she’d share with manager.

The garage parking was terri

Very clean, smelled good staff was great. Price was great. Room was beautiful. nothing

Hair dryer didn’t work but the hotel was clean and large. The shuttle to the airport was convenient and the pool was nice

The room was great with the exception of a broken microwave. I had to call over 5 times before they finally brought one up (my second day). Bed very clean and comfortable. Room very cozy and in a great location. Love the private balcony. The breakfast was hot and they offered a great variety with the exception of being out of orange juice my entire stay (Who does that?). I loved the waffle station. Upon arrival I was hit with an unexpected $100 incidental fee. I was very rudely told that it was in the "fine print". LOL, yes the very famous hidden fee's. Luckily I could afford the hold, that by the way I'm still waiting for it to be released. I wasn't a big fan of the marijuana smoke on the floors and coming through my walls (I don't know in this day in time that I can hold the hotel accountable for this.) I was very dissatisfied with the weekend day shift. I was without a functioning microwave for half of my stay. The capable second shift on Sunday finally adhere to my concerns and got me a microwave. The kitchen was out of orange juice my entire stay (Who does that).

They are good and clean

Elevator needs work but property was nice

Honestly, the place is okay. The only thing that bothered me was the damp, musty smell.

Decent location, clean and spacious rooms.

Ns

all the ice machines were not working anywhere loved the swimming pool and hot tub rooms were not very clean but beds were very comfortable.

Towels and sheets were dirty. This hotel needs an upgrade. It is out dated and they don’t clean well enough. The shower was brown and even light switches had caked up dirt. This was not a comfortable stay. There was a phone in the bathroom. Not that I used it but it was filthy. This stay was stressful and uninviting. The staff was rude. Instead of saying a simple hello the guy said “Yea”. It was the worst hotel I’ve stayed in EVER! It smelled. The airport shuttle smelled and was not air conditioned in 105 degree weather. Do not stay here even Priced at $50 its not worth it!

Hallways smelled of weed and ac didnt work that well other than that it was a nice hotel

Easy trip and stay. Clean and comfy. Good breakfast

.

Stayed there two consecutive days. Did a review already. Great convenient place to stay

The room was spacious and clean. It was quieter at night than I thought being close to the airport which was good. Microwave and fridge worked well. Staff was accommodating. The breakfast was a full breakfast. Parking was easy and no issues. Airport transport left on time. Definitely recommend.

There is an advertised shuttle that is supposed to pick you up but after waiting 40 minutes it didn’t show. When you call the front desk they will just say “it will be there in 25 minutes.” We called three times and were told this same answer “25 minutes.” Hotel smelled although it was clean, probably because it has old carpet. Breakfast was ok. I feel like we paid more than we should have for something like this.

Easy to get to. Nice staff and clean. A little sketchy at night outside. But felt safe and staff was great

I smoke, so I go outside in the evenings and sit in my vehicle once or twice before bed. While I was out there I felt *extremely* unsafe--there were two different men walking circles around the building. One was talking to himself and making odd gestures. He started staring me down on the second of 4 trips. I went inside FAST!!! When you walk into the lobby, you are just about knocked over with the overwhelming floral scent of whatever air freshener they are using. It was very overwhelming. The whole hotel has had a bad paint job inside. On first glance it looks okay, but then you notice that it was just too thick and sloppy--paint on hinges, paint bleed from the door jambs to the walls, etc. That's not a deal-killer, it just adds to an overall sense of "I don't care" attitude about maintenance. The swimming pool was WAY over-chlorinated. Yes, the chlorine is there to kill germs but there are testing strips to make sure that the levels are correct. The entire pool area is extremely cramped. I wouldn't put more than 10 people out there at a time. Overall, I would not advise anyone to stay more than 1 night and I would definitely not advise ladies to stay by themselves unless they know how to possibly defend themselves if need be.

Had a pleasant and restful stay.

Rooms were dirty

I unfortunately spent less than 6 hours at the hotel. The bed was comfortable. The room was spacious and clean. It would have been helpful to have a QR code or pamphlet in the room to share what was available. Even though I was given the WiFi password, for whatever reason it didn’t connect to the the internet. The wait at the airport for the shuttle to pick up was something to be desired. There were several of us waiting and many of us called at least twice trying to get an ETA. Apparently there is only one van that makes the rounds and pick ups for about 6/7 properties. I didn’t get to use the amenities and thus my mid rating.

The perk is you can leave your car for a small fee and the complimentary airport shuttle. Other than that I don’t recommend.

Super convenient airport hotel! Free shuttle was great! Was able to book quickly after cancelled flight.

The location was great and the price were both great The air unit in the room didn’t get cold nor did the wall dryer work

Bathroom cortain falling apart air conditioner wont cool past 80.

Good location, staff was kind I enjoyed the pool the whole stay.

I didn’t like that I wasn’t told that I had to reserve parking so I could shuttle to the airport and once I got there they told me I could park there because they were running out of parking so I had to pay for another place to park when my plans was to leave my car there and take a shuttle to the airport because I was traveling with my two year old.

Decent place.

Good clean room, courteous staff

Location, cleanliness, customer service—actually, everything.

Has a shuttle to the airport nice rooms

Very friendly staff

Our shower

The air conditioning in the rooms is below par for Texas heat.

Nothing

Not within walking distance for food or shopping of any kind. We were hungry, had to order via Uber Eats, waited till 11pm to get our food, so due to early flight, had to skip morning shower to get enough sleep.

Comfy bed ,location, tv. Breakfast Elevator is creepy , no over head lighting

Nothing Everything. It was in terrible condition.