Comfort Inn & Suites Irving Las Colinas DFW

The mini fridge wasn’t working either, and the safe was locked, making it unusable. The guests in the neighboring rooms were extremely loud, or perhaps the rooms simply lacked proper soundproofing. The noise was so disruptive that we had to be moved to a different room.

The hallway and elevator had a funny smell but another then that everything was good

Lift and balcony is weird smell and AC didn’t work at all

It ‘s clean am able to work and beds and pillows comfy warm breakfast

Coffee machine was broken and they had no backup. Breakfast was cold. This was our second stay and will be our last.

Nice stay, breakfast could be alot better your served the same thing everyday.

The shuttle to and from the airport is an old van, the driver kept picking at his teeth for the whole ride and kept driving like a maniac on the highway. The hotel room smelled horrible, the bathtub was full of stains. The staff charged me a $100 deposit they said because of my age which made no sense what so ever.

Stay away from this property! This property needs to be shut down immediately due to to mold exposure I had a reservation October 30th I arrived and the front desk worker

Comfortable, restaurants are not very far Benihana is next door. Kroger and Whole Foods are just a couple of miles away.. Staff was nice, breakfast is served in the morning.

Great Experience

Everything went well except that they advertised the presence of a business center, but there was none. They even had a picture of a PC for business use, but it did not exist. Furthermore I could even send more than 5 pages to be printed.

The elevator and lobby smelled horrible

Our room was clean and the complimentary breakfast was yummy.

We found out that we were going to have a problem with our return to the airport and the staff were extremely helpful. If we ever make it to Dallas again this is the only place we would stay

convenient stay

Hotel needs to be remolded. Staff: during my time there I honestly only spoke to one person, which was the same person sun up to sun down.

Me volvería a quedar

Amazing and supportive staff. The exercise room smaller than expected with limited equipment.

The beds & pillows were extremely comfortable! Room was spacious and the windows opened for fresh air. The smell in the entrance lobby, elevator and walkways around the hotel. Intense fragrance/mould smell in the elevator.

Not the best not the worst

Breakfast was good . Cereal, waffles, Eggs, Sausage, different breads, yogurt and The protein choice was different everyday of our 3 day stay. Staff was very friendly The elevator had a horrible smell in it.

It was rather well maintained. My only concern was the bathroom. High-touch surfaces were clean, but the small details like crevices in the shower and around the bath were not particularly clean.

Si debería haber un aire más moderno pero si funcionó el que había sin problema y la puerta del baño estaba ruidosa. Arreglando eso todo estaría perfecto.

No hot water. Night or the next morning.

The location was convenient and the hotel was mostly clean We did find a bug and a cockroach one morning, but they were were none before or after that date. Breakfast quality was inconsistent on the first date. The meat was not cooked well but later on in this day it was much better.

The location was convenient and the hotel was mostly clean We did find a bug and a cockroach one morning, but they were were none before or after that date. Breakfast quality was inconsistent on the first date. The meat was not cooked well but later on in this day it was much better.

Everything went well. My room was clean and the staff was very helpful. The breakfast was hot and delicious.

Well-located near airport and train station. 45 minutes from Dallas downtown very convenient; clean, good breakfast and service

lol

Cons: The elevator area had a very unpleasant smell, every time I had to use them, I tried to hold my breath. There was no water for coffee in the room. In the bathroom, even though it was clean, when the exhaust fan was turned on, there was a smell of maryjane, maybe another guest smoked in there, or the smell was coming from another room through the vents. The employee in charge of cleaning the breakfast area had a very bad attitude, she seemed to be in a bad mood, making faces and gesturing aggressively while cleaning. I don't think that if it's her job she should do it reluctantly, especially when guests can notice it. Overall, it was a good experience and I would stay again if I visit Irving, Texas in the future.

The hotel listed amenity of airport shuttle is misleading. It is only available specific hours and only at the top of those hours. The hotel staff was unhelpful when trying to arrange transportation. The fridge in the room did not work and required maintenance. There were lingerers outside the hotel property at arrival. Breakfast options are very limited. The hall trash cans were overflowing. The only positive is proximity to conference center but there are other options which would have been worth the extra cost.

Nice stocked breakfast, staff helpful, room was spacious and good for a one night stay.

Close to the airport with affordable prices

Spacious clean friendly staff good hot breakfast

the room we stayed in had a problem with the wall it was all torn up

This hotel is very nice and clean. Our room was just as pictured. The bed was comfortable, the room and bathroom were clean, and there was plenty of space. The only thing was that our refrigerator did not work, which we didn't notice until late afternoon of our second day.

However the overall experience is better than I expected. The facility was clean and met my needs. The A/C and the curtains may need some updates. One of the dryers had been out of order for more than a week.

I was comfortable and had everything I needed!

Used the airport shuttle provided for an early morning flight. Arrived quickly for pick up. Staff helpful with extra towels. Air conditioner kept room comfortably cold

Good stay

.

Stay was just ok, overall condition was mediocre.

Charges a deposit but takes forever to return your money

Staff most helpful...

Housekeeping ladies were so nice and the front desk helpful. Clean room & Comfortable king bed. The breakfast was ok and would’ve preferred the sausage patties daily rather than the little sausage links. Good waffles. Overall good, convenient and quiet stay. Might choose another comparably priced hotel over this spot if the breakfast is better

Breakfast buffet included, shuttle from the airport included overall a good stay

Location and price was nice. Staff was great as well. First room’s A/C was not working, so he transferred me to a room that did with no hesitation. Elevator smelled. Bathroom could have been cleaner. Overall, it looks like an outdated hotel that was recently renovated but cheaply.

Location and price was nice. Staff was great as well. First room’s A/C was not working, so he transferred me to a room that did with no hesitation. Elevator smelled. Bathroom could have been cleaner. Overall, it looks like an outdated hotel that was recently renovated but cheaply.

First of all, Expedia put us in a handicap room, which I did not appreciate then the room had a cracked floor in the shower. I killed a large cockroach in the bathroom and the room kind of smelled.

The A/C in my room wasn't working, and the actual unit appeared to be damaged (the plastic covering had holes on the push buttons on the control panel). Fortunately, the temp in the hotel and the temp outside were both such that it was only slightly warm in my room, and was tolerable. Aside from that, it was an OK stay. Breakfast was enjoyable and in general, the hotel was a good value. Certainly, my view would likely be different if I really needed heat or A/C.

The door joining rooms wouldn't lock and there was a man that was in the next room. He went and spoke with the man in the room about our door not locking and to keep his locked. Well all of that is unsafe. I didnt know the man next door and felt very unsafe. He tried to convince us to staying a room where the door wouldn't lock. There is too much trafficking and killing for me to feel safe with that situation. We left and they gave a refund to Expedia in which I am waiting for the funds to hit my account

Clean room. Staff was excellent, and great location.

Staff

Staff

I did not like staying here because there was a foul odor in the elevators because of some issue the hotel had with sewage. I was there for 10 days for training. I had to switch rooms because a huge cockroach was crawling around in the bathroom.

First, there was no soap for the shower -

Guide for TV didn’t work. Had to change room due to shade not working. One of the elevators didn’t work. Front staff very helpful!

Great for price will stay again if needed

I enjoyed my stay at the hotel, the room was clean and the staff were very helpful. My only two complaints were; there was no shower gel in the shower (only shampoo and conditioner) and the gym was not well maintained. Many of the lighter hand weights were missing and 3 out of the 4 cardio machines didn't work.

It was okay for an overnight stay. There were strange smells throughout the location. Hallways and elevators had different and unusual smells. The bathroom wasn’t very comfortable. I would not want to spend multiple nights here,

Window shade broken, mold in showers, rug needed cleaning, maid service didn’t empty some buckets, did not replenish soaps and coffee. Unclean and rusty around window frames, window extremely dirty, air conditioner was in poor condition.

A+++++++++ clean will book again

No complaints at all. I enjoyed my stay.

Hotel was clean quiet and convenient. Breakfast was on time and on point.

Todo estaba en muy buenas condiciones, habitación limpia, buen desayuno y excelente el servicio. Todos los días pasaron a limpiar la habitación.

Stay was just okay, nothing to rave about. Room was decent. Everything worked properly. TV was an issue when we first got into the room, but staff was helpful in getting it to work. Wasn’t able to try the breakfast, so can’t speak on that. Hotel was in a great spot and wasn’t far out from places that we visited in Dallas. Would rate it a 3/5.

NA

Clean room, staff very helpful especially with the airport shuttle, breakfast included various food. Would recommend it.

Very nice service

Close to a lot of stores, very convenient. The mirror light in the bathroom didnt work. The light/fan in the ceiling of the bathroom wasnt there, just a giant whole in the ceiling with drywall crumbs all over the floor. Had to move the desk lamp into the bathroom to shower. The light/fan was shoved under the sink.

Close to a lot of stores, very convenient. The mirror light in the bathroom didnt work. The light/fan in the ceiling of the bathroom wasnt there, just a giant whole in the ceiling with drywall crumbs all over the floor. Had to move the desk lamp into the bathroom to shower. The light/fan was shoved under the sink.

Clean room

Staff was extremely nice and welcoming. They took good care of me

Room was clean an smelled refreshing. The temp in my room was very cozy. Breakfast was enough to hold me over.

I had two rooms under my reservation. In room 1 the AC unit was leaking water into the room. I told the front staff and he didn’t seem to care. Since it was 2 of us in the room we just stayed on half side of the room since the carpet was soaking wet. The rooms also had a musty smell In room 2 there wasn’t any big problems you can just tell the hotel had been renovated but poorly. You have signs that are upside down . The area is good nothing to say about that. Pretty close to the Arlington area if you’re attending anything at the stadiums. Overall for the price I believe there’s better. I wouldn’t stay here again

Liked everything

staff very friendly also a good location and walking distance to restaurants and stores hotel is about 10 minutes from the airport and has a shuttle van that will pickup and drop off for free if called in advance

The room was clean and cozy .. breakfast was good the only issue was the tv guide … and the remote was working properly … but other that that it was absolutely great !

Our air was leaking extremely bad. The floor right next to our bed was soaked, so the bottom of our covers were also soaked. The shower door would not stay closed which was annoying because I had to use one hand to keep it closed the entire time so the bathroom wouldn’t get soaked

Our air was leaking extremely bad. The floor right next to our bed was soaked, so the bottom of our covers were also soaked. The shower door would not stay closed which was annoying because I had to use one hand to keep it closed the entire time so the bathroom wouldn’t get soaked

The room was very clean and the bed was comfortable

Excellent value

Room smelt like cigarettes and weed, hair in the bedding, bobby-pins all over the floor, just wasn't a clean stay.

Room is in good condition but we encountered mosquitoes issues in the restroom and shower.

Paint was peeling off of the walls, debris was around the a/c unit in the window frame, some of the outlets didn’t work, stains on the floor, holes in the screens. Will not be returning.

Enjoyed our stay ! ! !!!!

The room needed some maintenance

Room was nice however the bathroom door didn’t shut all the way. That’s my only complaint. Other than that, great room for the price.

well and the common areas were impeccable. Several rooms within the hotel are in need of maintenance in the shower and curtains. One room for sure was molded with the wallpaper falling down. I was given a suitable room in place of the poorly maintained ones promptly and without questions or hassle.

would have been good to have different types of bagels available

would have been good to have different types of bagels available

Great breakfast!

I went to spend the night with my wife for our wedding anniversary; everything was fine, but the cleaning staff opened the door without authorization three hours before check-out.

Wouldn’t stay again. For the price there’s better options. The rug was exposed and could see nails, mold in bathroom, roach in bathroom, mold on the ac. Disgusting wouldn’t stay again.

Spacious room with fridge, microwave, hair dryer, coffee maker. The breakfast was good - I would have liked oatmeal, but there was a good variety of hot and cold offerings. Some minor wear and tear on the furniture, walls, window coverings in the room, but everything worked fine. Car rental office on the first floor- that’s pretty unique.

👍

The elevator smelled like sewage and the carpet in my room was full of stains

It’s very quiet clean in the staff is very sweet

Good stay i will stay again

We had a 22 hour layover at DFW and this was close and economical for us. We had a lot of luggage and the hotel was wonderful in helping us. Perfectly met our needs.

Nice hotel at a good price.

Nice hotel at a good price.

Roaches in the room. Stains on the sheet. Terrible odor in elevator and hallways. Carpet was not vacuumed

Room was comfortable, breakfast was good, the staff helpful, Cons the elevator area was smelly, and shuttle driver was talking on phone and yelling.

The breakfast options always same and not change

The breakfast options always same and not change

Staff friendly. Clean room. Air conditioner works. Food ok

Mini fridge, microwave, one-cup coffee maker and iron/ironing board, were provided and fully functioning. There was a comfy sofa and desk with chair that accommodated my work nicely. The window blind was broken and affixed in the closed position. I wanted some light, but lamps had to suffice. At least it was dark and private while we were sleeping. False alarm-fire alarm came on early and woke us up. Then housekeeping tried to open our door, even though we had placed the "Do Not Disturb" sign on it. (This was hours before check-out time.) Had we not had the extra lock, she would have walked right in on us. Other than that, it was a very pleasant stay. I would have given a perfect score if we hadn't been disturbed.

The one major downside was the elevator area. There was a strong, unpleasant sewer-like smell that was hard to ignore. Even though the rest of the hotel was clean, that odor stood out. On Saturday night we could still faintly smell it from our room.Aside from that issue, the stay was comfortable. Would consider returning if the elevator smell gets fixed.

Staff and area was great.

Todo muy bien

Desk staff was excellent, food selection was poor-microwave soups would be a good option- the only semi decent choice were chicken pot pies and they are awful done in a microwave. We had an overnight lay over at DFW- we arrived late and left on the 4am shuttle- we did not see the property really. We were happy with the mini suite room.

Smells Horrible

We arrived to friendly staff and efficient check-in. Walking to our room we noticed a strong odor. It was a mixture of sewage, cleaning/air freshening chemicals, and pest spray. It’s Texas, so I thought maybe the property had just had exterminating spray applied. We walked into our room and there was a different, strange, not unbearable, odor inside. I returned to the front desk to inquire and stated the hallway smell was unbearable, and friends of ours were staying on a different floor that did not smell, so maybe we could move to that floor? I was told that the sewer ran under the elevator and sometimes there was an odor there, but that housekeeping had just left for the day so there was no way I could be smelling anything else, so if I I was still dissatisfied in the morning I could change rooms then. Really?? ! We ended up staying in our original room, avoided the hallway from our room to the elevator, as there was a continuous rotten eggs/sulfur smell there the entire 3 nights. The smell in our room improved and we avoided housekeeping coming in case the cleaning products, or deodorizing products, were the culprit of that smell. The cleanliness of the lobby appeared good, the room was acceptably clean- it’s a hotel so the carpet was so-so. Why don’t hotels just have tile throughout? The staff was otherwise friendly and prompt to requests for clean towels. The smell was the most unpleasant thing, it made me question the actual cleanliness.

Nice room, breakfast was good :)

They picked me up from the airport even though it was a late flght. Liked the staff. Decent hotel.

The first thing I noticed was how clean the room was! I felt relieved and at ease the moment I walked in

I had a 12 hour layover and they picked me up and dropped me off. Those beds were beyond comfortable. If ever in town I’d return.

Upon arrival the lobby appeared nice and clean. Check in process was simple. As soon as we got near the elevator there was a terrible smell that continued throughout the hallway to our room on the second floor. The AC unit in our room did not work and the room was very dirty and musty. There were holes in the wall near the window. The desk clerk moved us to the first floor. The first floor room appeared cleaner and the AC worked but the entire side of the room containing the fridge, TV, microwave and coffee maker had no power. Would not recommend this hotel.

Would give it a zero if I could