Best Western Irving Grapevine DFW North
About Best Western Irving Grapevine DFW North
This hotel is off Highway 114 and within a 6-minute drive of Dallas-Fort Worth International Airport. The completely smoke-free hotel offers a free airport shuttle and rooms with a refrigerator. Best Western Irving Grapevine DFW North rooms include a microwave and work desk. All of the rooms are equipped with complimentary WiFi and coffee maker. This property provides guests with a daily grab and go breakfast. Guests can also dine at the on-site restaurant. Six Flags over Texas is within a 26-minute drive of the SureStay by Best Western Irving Grapevine DFW Airport North. The Grapevine Mills Outlet Mall is 6 miles from the hotel.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction across various aspects. The majority of complaints were about cleanliness and maintenance issues.
- Convenient location
- Friendly staff in some instances
- Poor cleanliness and hygiene
- Maintenance issues in rooms
- 2/5
The room was not up to the standard it needed to be
- 5/5
Great
- 4/5
Very nice and helpful. Clean and well maintained definitely recommend
- 1/5
This is a motel, not a hotel. we didn’t feel safe and people could walk by and look right into your rooms. Regardless of the curtains were drawn we left immediately.
- 1.5/5
Low pressure in shower, and kinda of annoying that I had to check in talking to a guy on a computer when they have a desk clerk(lobby definitely was not busy) and breakfast was very limited and looked over cooked
- 1/5
Breakfast barely has options
- 4.5/5
Quiet area and reasonable price for booking. I also like that they offer a shuttle to take you to the airport and other places if you didn't have transportation. The hotel desk attendant was very nice and pleasant and made our check in process easy.
- 3/5
Not many options for the food/breakfast The bed being on wheels
- 5/5
Quite nice
- 1/5
Nothing!!! Both nights I stayed they did not find my booking through booking.com. And I was lucky to get ahold of them when calling directly to the hotel.
- 1/5
Nothing They could not find my booking trough booking.com again.
- 3.5/5
The cleaning crew can't be trusted. Please take your valuables with you or lock them up in a safe place. However, the receptionists were very nice and willing to help when asked
- 0.5/5
The bed was the only thing that was good with this motel. If you are a couple staying overnight only-maybe, only if you have no other option. There are no spaces to put your clothing. There were like 5 hangers by the tiny bathroom sink. There were hairs in the tub. Oh, there is a whirlpool tub by the sofa bed and no privacy screening so if you have a 3rd person sharing a room-they have to come through your room to use the restroom. The pool was questionable- and didn't have breakfast but it didn't look like much. I asked the nice attendant when checking out the next day if I were to cancel, would I be charged a fee. She said not through them but gave me a number to call that didn't direct me to anywhere that was helpful. I disputed with Booking.com to see if I could be refunded the early charge- I was informed that they had not received a response from the facility and to contact them directly. I emailed a few days ago with no response. I am a frequent Booking.com consumer but On this trip I have found better and more affordable and wonderful accommodations by just checking in same day. I am seriously reconsidering this option in the future.
- 3.5/5
The pool was nice, comfortable beds
- 4.5/5
Located poorly
- 0.5/5
There were several roaches in our room. The shower did not have hot water.
- 0.5/5
Nothing Not recommended and I reserved 2 night and after a bad night I am directly left the hotel.
- 5/5
N/A
- 4/5
N/A
- 4/5
Staff and location The breakfast
- 4/5
I appreciate being able to leave my car. The bed wasn’t very comfortable, but it met my need.
- 3.5/5
It was clean and nice The check in I had to show them my email that I paid after driving 8 hours to be hassled
- 5/5
EXCELENTE
- 3.5/5
How clean the place was and the staff was nice. Fitness area need some weights. Pool wasn't blue but had looked like some algae in it.
- 1.5/5
Toilet didn't flush properly, bathroom door wouldn't close, no extra toilet paper, and when we were leaving, there was a cockroach on the door.