Wingate by Wyndham Humble/Houston Intercontinental Airport
About Wingate by Wyndham Humble/Houston Intercontinental Airport
At Wingate by Wyndham we focus on connecting our guests to the elements that form a great stay. Stay connected to the world with free Wifi keep connected to your routine with our free hot breakfast buffet and fitness centers and connect to convenience in guest rooms appointed with flat-screen TVs microwaves and refrigerators. You will find every service and amenity at Wingate to keep your life balanced and productive even when you travel. Service Animals - ADA defined service animals are welcome free of charge. Sorry no other pets are allowed.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
Reviews
The hotel received mixed reviews, with some guests praising the staff, cleanliness, and affordability, while others expressed dissatisfaction with various aspects of their stay. Several guests encountered issues with the hotel's facilities and services.
- Great staff and customer service
- Clean and inexpensive rooms
- Issues with room amenities (e.g., TV, toilet, locks)
- Poor breakfast set-up and limited options
- 1/5
Just save yourself some stress and stay somewhere else.
- 4/5
It was good for what we needed
- 2/5
The front desk clerk at the time did not care.
- 2/5
Like weed
- 4/5
It was a pleasant stay and as usual the staff was nice.
- 3.5/5
Did not have tv in the room
- 1/5
Locks on the front and back doors of hotels were not operational and anyone could enter the building as they pleased. Conjoined bedroom door did not latch and the guest in the room next to us could have entered at any time. Satellite TV not working.
- 2/5
They had the tub rusted , lamp , ac. The hotel smelt like weed. It was hot in there. Front desk did not seem friendly. Will never be back here nor recommend
- 1/5
The big & tall gentleman told me that there was nothing they could do for me because they were sold out. Not sure how you’re sold out and my reservation not be a part of that. So at almost midnight I had to walk to another hotel for accommodation.
- 1/5
If this hotel is going to carry the Wyndham name it needs a big upgrade furniture and all
- 2.5/5
The pictures looked better than in person no hot cooked breakfast available
- 4/5
Very nice hotel but the breakfast is below average of what you would get out of the hotels but the gym makes up for it. They have a very nice gym.
- 0.5/5
I asked for cancellation before checking in
- 1.5/5
The shower head wasn’t even attached to the wall, just left hanging out of the tile and flopping freely. The hand rail in the shower was nearly falling off as well, the anchors were pulled halfway out of the wall. The hair dryer had some sort of foamy residue like mousse left on it, assuming from the previous tenant which led me to wonder if the room had even been properly cleaned and turned over with new sheets.
- 2/5
Location and quiet The hotel itself has a distinct unpleasant smell. Seriously needs a commercial deodorizer. The room was not cleaned properly. I had to purchase my own cleaning products and deodorizer for the room. The morning staff is not attentive, instead the man just sits on the sofa in the lounge area near front desk and talks on the phone while guests just drop off the key in container of front desk. Couldn’t even ask a question as I had one because he was busy. Also get an airport shuttle that is presentable…. That old truck is in embarrassing condition to shuttle people to airport.
- 4/5
It was by the airport and there was a Waffle House next door, very clean and quiet The lights did go out when I was leaving
- 5/5
Neighbors on top were noisy and you could hear them.
- 5/5
Clean
- 3.5/5
Needs updating
- 4/5
I actually enjoyed my stay and would return to see how things improve. There has been remodeling done which looks good. I personally struggled with the smoking followed by incense. and I wish there had been more than toast for breakfast when I left but you also get what you pay for the room. Excellent being so close to the hotel but remember to call ahead for a shuttle.
- 5/5
Great No Complaints!
- 3/5
Close to IAH and very nice, friendly staff but the rooms are not maintained to the normal standard. While relatively clean, there was no hair dryer available and had to buy one. TV was totally broken, nothing worked. The shower head needs some repair as it's barely dripping. Also, it would be nice to provide some shower gel, too, all other 3 star hotels provide this, besides the hand soap. The nice staff definitely increased the rating of this hotel. With a minimum effort I can see this place going up.
- 5/5
Staff was friendly, clean rooms & comfortable beds
- 5/5
I love staying here The angry face man... seriously, lighten up a bit.
- 3.5/5
Close proximity to airport. Reasonable rates, room was very clean. Older facility, lobby could use an update and thorough cleaning. The elevator wasn’t working.
- 4.5/5
Thin and ruff towels in bathroom. Entrance door in lobby makes noise that you can hear on the 2nd floor and needs repair or replacement.
- 4/5
Clean and friendly helpful staff
- 2.5/5
Dirty bathtub
- 2.5/5
no breakfast, hot tub broken,no restaurant on site, towels were paper thin, no beverages or water aval
- 4/5
The room was fine and clean. The hallways are very worn but enjoyed the Waffle House next door. The breakfast was very basic, yogurts, cereals, bananas, juices. There was a pancake maker.
- 4/5
It was a nice clean space and nice facilities like the weight room. The only shortcoming is the breakfast which was all right.
- 4/5
All of the above
- 5/5
No it does need to any better because it was so nice
- 2/5
They need to take the carpet up..it stinks ..I had to go buy air freshner ...carpet was nasty and smelly..And u can tell they dnt clean very well..lots of things were dirty ,,the table the night stand .will it be back.
- 4/5
Great value for the price
- 2/5
I checked in late that afternoon because my flight was canceled I only stayed a couple hours, but the hotel reaked of weed and so did my room I actually got a headache from the smell, the staff wasn’t that pleasant
- 3/5
The hotel was clean and the staff was very helpful. Only issues we had was that the room only had one wash cloth, the showerhead didn't work, I had to connect the TV myself and the door didn't lock all the way... I had to prop a chair under the door.
- 4/5
I had a great experience except for ants in the pool.
- 3/5
Hotel is old but just book it if you just to sleep and that’s about it
- 1/5
However, the sheets were clean, as well as the small towels.
- 1/5
Nothing that place room doors are unsafe
- 4/5
It was an okay stay for what we paid. The staff were not super friendly ( except the black women that worked the evenings) and nothing is really explained. We had to call to ask for the wifi and when’s breakfast. The pool was open which was nice. Overall gives more motel rather than hotel vibes
- 5/5
I stayed for 4 hours, the bed and pillows were comfortable
- 5/5
I was very happy with my stay at the Wingate by Wyndham Humble/Houston Intercontinental Airport! My room was spotless, check-in was hassle-free, and the staff were all super helpful. Leaving my car and taking the airport shuttle was so convenient, and the shuttle arrived right on time both ways. I’ll certainly be staying here again in the future.
- 4/5
It was clear from the start that the owner doesn’t fix broken things. The front doors to the hotel are automatic but they were not functioning - just left open. The interior doors were broken and couldn’t fully close because of this. My room must have been set-up for just me as there was one washcloth, one hand towel and only two bath towels. However, there was no bath mat so it didn’t make sense since the room had two queen beds and could fit four people. I didn’t like the HVAC system as the only way to turn it completely off was to trip the breaker switch in the plug. Also the air conditioning did nothing to lower humidity at all. Having indoor humidity in the 70s is ridiculous.
- 4/5
Convenient to both the airport and Hwy 59. The free breakfast was severely lacking. The Waffle House next door was very convenient and useful. Room was clean and a/c worked well.
- 5/5
Very clean
- 2/5
wasn’t clean, tub was nasty, bugs. just a no .
- 2/5
Not clean
- 5/5
Second time booking here and it was perfect. This time had the shuttle pick up from the airport.
- 1/5
Completely steer clear of this hotel unless you want a bad experience and bedbugs.
- 2/5
Room was not very clean. There was something sticky/oily on the nightstand. The AC was so loud that I could not sleep at all. They will charge $25 for an early check in. Even if you will check out super early in the morning. They don't care.
- 2/5
The room and a cleaning rag hanging over the tub. I had no towels in the room. Will not be staying here ever again
- 1/5
Estaba muy viejo, el agua caliente no funcionó mis hijos se tuvieron que bañar con agua fría, el aire acondicionado sonaba horrible toda la noche.
- 4/5
The issues I had were in room 327: the bathtub is slippery when taking a shower, no drain plug in the sink, and the water pressure is low. Overall, my stay at the hotel four star **** rating.
- 5/5
I love that hotel when it be time for me to travel catch a flight going on vacation I always pick that location and leave my vehicle and when I get back my car still be the Same
- 2/5
You get what you pay for. Beds looked like Lego pieces that didn’t fit.
- 1/5
Not clean
- 2/5
Booked a 2 bed room. When I arrived the night manager changed meal to a 1 bed room. New booking was sent to my email which HE changed. Had to sleep on sofa, which is not great for a 6 ft 70 year old male!!
- 1/5
I Switched Rooms 3 Times Before Settling Because The “Motel” Was Non Refundable. The Rooms Smell Like Smoke, Garbage All In The Hallways, The Locks On The Doors Are Easy To Break Into. I Felt Unsafe The Whole Time & Was Unable To Sleep. It Was Like A Scene Out Of A Scary Movie.
- 4/5
Clean room and clean lobby.
- 5/5
Highly recommend this place, my flight got delayed booked hotel at a great price and got a shuttle that came with the hotel pick me up that same day and drop me off the next day in the morning,”
- 4/5
Above average on everything
- 4/5
The reception staff is excellent and they have improved their breakfast
- 2/5
Not a good one!
- 4/5
Rooms are big and comfortable. Breakfast is minimal
- 5/5
It’s very quiet and peaceful. I really enjoyed my stay.
- 1/5
I was assigned a room that had a pungent odor that hit you as soon as you walked in. I was assigned a different room that did not have an odor but the toliet and bathtub were dirty.
- 3/5
Although checking was not flawless, even though I booked online, I was told they didn't have any rooms available by the time I arrived, which was like 7 hours later, but luckily, The person on staff was able to find me and my kids a room. Happy.There was food next door at the Waffle House when we arrived at 1 am.
- 5/5
Nice place would stay there again
- 5/5
My stay was excellent. The cleaning ladies as usual were very attentive and pleasant. The breakfast could use more variety in a hot breakfast section. The staff was excellent and very accommodating. They help me out a lot when my flight was canceled and I was rebooked by the airline. They have a few new people and they are very pleasant and overall it was a big improvement. I would like to add that they have one of the best workout areas or small gyms of the hotels that I've stayed in.
- 5/5
Everything was great and hotel staff is wonderful and very helpful and accommodating when it came to parking. The only complaint I would have is there is not a lot of parking and we have a truck and trailer. But the front desk worker(might be the manager I didn’t get his angel or anything) was super understanding and helpful when it came to figuring out parking.
- 1/5
The room was beyond dirty and the smell was horrendous. Lady at front desk did not offer any customer service concerning this matter. I gladly left immediately and booked downtown.
- 1/5
I tried to speak to manager as I didnt get the amenities and accommodation that my stay came with. I never had an issue with Wyndham hotel stay.
- 2/5
Dirty, poorly maintained property.elevator broken and the stairwell was filthy. Broken tv hanging off the wall, remote had no battery. Room clock was a broken shell with no cord or battery, leaky toilet ran all night. All USBs in lamps were broken. Just a gross experience.
- 2/5
Requested extra pillows via the app before check-in and specified that there would be three people in our double queen room. There were no extra pillows and only enough towels for two people. So we had to go to the front desk to request those. The room smelled as though someone had urinated in it repeatedly, and it had never been cleaned up. It was very strong in the corner nearest the window. When hotel staff was alerted to the issue the response was, they would let housekeeping know. It should’ve been rectified immediately. And management should’ve been notified. The bathroom was in poor condition and had recently been painted, and there was paint on the shower curtain and on the faux tile walls that had never been cleaned up. Just lack of detail in everything.
- 1/5
La habitación estaba sucia, la poceta tenía muchísimo residuo de popo, todo olía a cigarro y estaba manchado, nos cambiaron a otra habitación que olía igual de mal y estaba igual de deteriorada; no se dejen llevar por las fotos del lobby las habitaciones están muy deterioradas!
- 1/5
Insufficient parking for the guest. One night i arrive and the parking lot was full.
- 5/5
The shuttle bus does come as scheduled
- 5/5
Stayed one night before flight. Good place, clean and would stay again.
- 3/5
My room was not properly stocked with bathroom items. The room had a funny odor although it wasn't smelly, it wasn't a pleasant smell either.The one wash cloth that was in the room appeared to be used because it had long hair attached to it. The iron to iron with, had a extendable cord that would not extend. I was able to get another iron though. The microwave was VERY out dated but worked. The refrigerator didn't have shelving so we could only place food on the bottom. The simple things that were neglected before my arrival from Georgia, were not acceptable but overall the beds were comfy so we were able to sleep well.
- 2/5
We looked for the pool, it was dirty and didn’t run until the 5th day. The sprinkler system leaked 2nd floor, a few rooms down they smoked pot every night, I had a broken foot and the 5th and 6th day( our last day) the elevator was broken. The room had a broken toilet paper holder that was barely hanging on. The dresser had bent handles, and the bed was very uncomfortable. We wanted to look for another hotel, but we had a package deal and spent our budget. We would have had to use our extra spending money to go somewhere else. We decided to tough it out and stay. Definitely wouldn’t stay at another one of these hotels…..
- 5/5
Nice property
- 5/5
Close to the airport waffle house next door for food good place for a night could be cleaner.
- 2/5
I didn't stay. The property is worn and the staff is not very accommodating
- 3/5
Airport shuttle was unreliable.
- 1/5
This hotel had a visibly cracked toilet seat, bathtub drain not working
- 4/5
Struggled to get ahold of the hotel to use the 24 hour shuttle. Ended up going through corporate to connect us. This added an hour and half to arrive after a delayed flight. I would definitely have the shuttle prearranged for a specific time.
- 3/5
Not a bad place to stay. I was looking forward to using the hot tub, but it wasn’t working. The pool was pretty cold, but refreshing. The breakfast was kind of sketchy. No eggs or bacon. They had a sausage on a stick. Looked more like a corn dog. I didn’t try it. The bagel was good. The room was good and the bed was comfortable. They don’t have their own shuttle, the driver we had from the company they used was great. Good sense of humor.
- 4/5
Comfortable and close to airport. Reliable shuttle service
- 1/5
Hotel was terrible , super dirty. Hair all over sheets, seems like they haven’t been cleaned in forever. The mattresses were dirty and to top it off when we woke up the next day my son was full of bites and we found bed bugs on his bed!! Please do yourself a favor and don’t stay here.
- 1/5
Run down - no where good to eat in walking distance - terrible breakfast offering - would not stay again. I will say the bed was very comfortable and quiet but that’s it.
- 3/5
We signed up for the 5am shuttle at when we arrived in the lobby at 4:50pm, we were informed that the shuttle had already left and that we should have been down 20 minutes earlier. We were not told that, and if the 5:00am shuttle is actually the 4:40am shuttle, then why not call it that to reduce confusion? There are only six spots per shuttle run, which happens every 30 minutes. So if you aren't part of the first six for the time you need, chances are you are going to need to call an Uber, which is what we did. The hotel itself is not bad. The lobby has been updated but that's where it stops. The room we were in was dark and damp and had peeling paint on some of the walls. That said, the bedrooms were comfortable and it was quiet and we paid around $170USD for two rooms with two beds in each.
- 3/5
Breakfast was great the washer and dryers not so much …
- 5/5
Great
- 1/5
This property was visually appealing, BUT only on the outside. Though it seemed really nice and new it was not well kept at all. There were stains on the bedding in both beds, we only had hot water at night, the pool was covered in pollen, the breakfast area was unappealing and all the appliances didn’t even work, they reset your room key twice a day. There was just way more cons than pros. But the staff was efficient and knowledgeable for the most part.
- 3/5
The room was ok, the staff was somewhat helpful however, when i arrived my reservation was cancelled and not by me. The hotel was not helpful in that sense. The location is far from the city.
- 2/5
The staff wasn’t very helpful, doing the bare minimum to accomodate us.
- 4/5
Good staff but needs to be more in the reception. Not just one person in the counter
- 1/5
They cancelled my booking a few hours before my stay. Not nice.
- 5/5
Close to the airport, shuttle was convenient, staff was nice. Would stay again.
- 3/5
Cost for the size Of Rooms
- 2/5
This hotel is very, very tired.It needs a huge refresh. I usually stay at a different place but decided to give this one a shot because it also had the airport shuttle that I often need when i'm in houston. When I arrived at the hotel , it appears that expedia had canceled my reservation and had also canceled reservations made by other people. Not sure why this happened , but I have put a report in to find out. I don't think it was the hotel's fault , but this did happen.
- 3/5
We had no remote for the room. Called the desk and finally was to have the attendant to come and give a new for the cable only.
- 2/5
The bed need to be change and there was a very bad smell in the room
- 2/5
Room door lock didn’t work, the shuttle was full had to take an uber
- 4/5
Room was clean, bed was comfy, shuttle to airport was convenient. There wasn't coffee in the room. It seemed to be forgotten..There was a coffee maker. No breakfast before 6am, so we can't review that. The hot tub was down for maintenance. We had a separate reservation that was randomly cancelled and no one knew why. Other than those inconveniences, it was worth the price we paid. Located next to a Waffle House, which was good.
- 3/5
Staff was very polite. Overall the visit was ok. Price lured me in, however, the room had stains, and some items were showing sings of poor repairs. I would make time to visit the waffle house before attempting this continental breakfast. The hotel shuttle timing/conversation needs to be addressed. 3 stars is pushing it
- 2/5
Le personnel était correct mais la chambre sentait mauvais
- 1/5
The staff was fine, but there was a stench in the room and I saw a Roach in the tub when I woke up. I wont be going back.
- 5/5
Yes everything great.
- 4/5
The shower curtain was too short allowing water to spray onto the bathroom floor. The continental breakfast was at best minimal. More options should be available. Everything else was good.
- 4/5
The bathroom has some stains in the bathtub. The toilet had some stains. The shuttle to the airport is in time and every 30 minutes 24/7, which is really good. The cost is great. It is a ok place to stay 1 night waiting for the flight.
- 5/5
The TV was good, but need upgrading since it is older versions of cable guide and set up.
- 3/5
The heat didn't work at the room and the breakfast is very basic.
- 5/5
Good location
- 4/5
Staff efficient and friendly.
- 3/5
,
- 1/5
The whole place smelled of cigarette and marijuana !!!!!!!!!
- 2/5
No heater and cold weather no maintenance on staff ?