Regency Inn & Suites By Capital O Houston IAH Airport
About Regency Inn & Suites By Capital O Houston IAH Airport
Less than 4 miles from George Bush Intercontinental Airport this Humble, Texas hotel offers rooms with free Wi-Fi and satellite TV. A complimentary continental breakfast is served each morning. A full kitchen is included in every room at Regency Inn & Suites Humble. All air-conditioned rooms also offer a work desk and ironing facilities. The reception desk at Humble Regency Inn & Suites By Capital O Houston IAH Airport is available 24-hours a day. Guest laundry facilities are available on site. Lake Houston is 20 minutes’ drive from this hotel. Houston city center is 18 miles away. Tour 18 Golf Course is less than 3 miles from the hotel.
Amenities
- 24-hour front desk
- On-site dining
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Common themes include cleanliness, comfort, and staff behavior.
- Spacious rooms with comfortable beds
- Helpful and understanding staff
- Cleanliness issues, including dirty towels and bedding
- Breakfast not meeting expectations or not provided as advertised
- 5/5
Exceptional
- 2/5
Nasty dirty underwear and several items were left in the room.
- 1/5
I had my wife to come from out of town to get here and they gave our room to someone else she had leg hurting and I booked her a jacuzzi room to find out once we arrive they gave to someone else very not concerned about the situation because they only wanted the money not the responsibility of giving room to another guest when my room was already paid for ;; they gave me $60 back but that still does not comfort my wife leg that was to be soaking in the jacuzzi bath I really hope they could resolve this problem I always get the jacuzzi room:
- 4/5
Very good
- 4/5
It was very convenient to a lot of great places and GREAT area! Would definitely book here again 😊
- 0.5/5
Bad
- 5/5
Clean
- 5/5
Beautiful spacious room with a ceiling fan!
- 1/5
Front desk staff was rude. Room was dirty and not enough pillows
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
The TV wasn't center of room
- 4.5/5
Clean rooms n comfort The TV wasn't center of room
- 2/5
staff put me in smoking room even though i booked non smoking.
- 4/5
Very good
- 3.5/5
Good
- 5/5
Very clean and quiet
- 5/5
Very clean and quiet
- 5/5
Exceptional
- 3/5
Nnone
- 5/5
Very clean and quiet
- 5/5
Very clean and quiet
- 1/5
I would not recommend. Furniture has stains, door doesn’t lock and curtains don’t close fully
- 4/5
Room was tidy and comfortable Good value for the price
- 2/5
There was burns in the swing it was out dated need to be upgraded needs air fresheners for the smoking rooms
- 4/5
Quiet. Was only there a few hours for sleep. Slept well
- 5/5
Exceptional
- 3.5/5
Good
- 3/5
The room was nice. The Emma at the counter was upset because my room key
- 5/5
Exceptional
- 5/5
Room was nice and staff was friendly
- 4/5
Room was clean and larger than expected.
- 5/5
Exceptional
- 1/5
Discusting One King not (2)sheets never changed pullout bed cigar wrapper tabaco everywhere on filthy yellow stained sheets in wouldn't fit my little nefww checking out now after pulling bed linings for much needed restsheetseveryall over fil
- 5/5
The rooms are pretty big
- 4/5
Very good
- 2.5/5
It was close to the airport The room was dirty. Bedsheets were dirty. There was hair in the sink, there was hair on the floor. I stayed there just because it’s close to the airport.
- 3/5
The room was spacious but there was a cigarette burn in one of the comforters. Overall it worked as a place to lay our heads for a few hours, but wouldn’t recommend staying long term.
- 5/5
Staff very friendly. Only overnight stay to catch early flight.
- 1/5
Do not and will not recommend this hotel to anyone.
- 1/5
I need my money back. This is not fair when I have a 70 and 75 year old sister and brother inlaw that could not stay in that hotel. We had to drive an hour to find another hotel. I need my money back inmediately
- 1/5
More on my 3rd day While im looking at the price
- 4/5
Room was clean. Had just the basics. No tray in the shower so everything had to be set on the floor. No place to get or make coffee or ice. It was okay if you just wanted a bed for the night.
- 5/5
💪😇
- 4/5
We're excited to see that we had a jacuzzi in our room! Not so excited when we realized it didn't work. Call the front desk to ask for instructions on how to make it work and was told it was broken.
- 4/5
nice business stay!
- 1/5
Theses people are the worst I dealt with in a long time especially during a time in need. After going through hurricane Ida. This place refused to give me a room knowing that they take the fema registration. Then when my registration goes through he tried making me pay for the room. While smiling and laughing at me because I was being so polite. So after I figured out the bad vibe he throws my paper and tell me find somewhere to stay. Like wow so I picked my paper up and left thank god I did. I hear they have bed bugs and insects in there room. The place looks dirty. Also I told them I had someone that’s pregnant and I need a non smoking room. He told you get I give you. At that moment it was time to go. I’ll never book or even look up a hotel with this name and btw this was in Houston Texas the day after hurricane Ida. Sad place very bad experience for black and white people there smh
- 2/5
Red ants in bed water leaks in kitchen Area I believe coming from the tub when u take shower
- 5/5
Clan and confortable
- 1/5
NOTHING
- 3/5
The rooms open on to the parking lot, not into interior hallways. This presents security and noise issues. Also, I was not expecting a heart-shaped jacuzzi in the room.
- 4/5
The jacuzzi is so big. This room is really nice actually and has a full kitchenette.
- 3/5
It was decent for the price.
- 5/5
I really liked the decor in the rooms. Very comfortable stay.
- 1/5
These people charged me twice for one night, this was 2 months ago. Expedia has contacted them 3 times but the manager is never there and never returns my calls or Expedia’s. They are thieves making me have to fight to get my money back. There was marijuana all over the table when I walked into my room, the front desk lady is rude and this place has bed bugs from other reviews I’ve read. I was too scared to look but would not recommend anyone stay here.
- 5/5
The staff was very sweet and understanding and helped me out alot!
- 3/5
The stay was ok. Even though they were told how many people were coming there were not enough towels in the room and we had to go to the front desk to get more. The breakfast left a lot to be desired so we had to go shopping to get breakfast food for the next day.
- 2/5
I was able to get a room quickly on the day-of, which was much appreciated. However, once I got in the room I understood why. The room was generally very dirty and when I went to shower a dead bug fell out of my towel.
- 4/5
Affordable for 4 nights very easy check with reservations
- 5/5
It was a great stay and great service
- 1/5
Blood and rodent droppings on the pull out bed, smelled like smoke, a/c made a rattling noise, what else to be expected @ 50 bucks a night.
- 4/5
Big room, close to airport, good value for price.
- 5/5
Easy check in and check-out process, room was lovely and comfortable! Fast wi-fi, great TV, close to the airport and an easy Uber ride into the downtown Houston area!
- 4/5
Our room was quite large and was equipped with a rather large refrigerator and microwave which was nice. My only complaint would be that they left the air conditioning off in the room which made it feel like a sauna with a musty smell when we entered. Due to its size, it took over 12 hours to actually cool it down. Also, the water never got above a tepid temperature which made it unpleasant for taking a shower.
- 4/5
The man at the front desk was so helpful when our principal room smelled like smoke. He gave us another better room quickly.
- 4/5
Only draw back was the noise from the busy street.
- 1/5
Room was dirty. Shower head didn’t work right. People outside throughout the night. Felt extremely uncomfortable. Not worth the money
- 4/5
I arrived pretty late after a crazy day of losing my other hotel reservation. I found this hotel and at check in the hotel staff was very friendly reassuring.
- 5/5
Great place to stay!!!
- 2/5
We were in Houston for the Super Bowl. So we didn't have much of a choice for the few hotels available for the Super Bowl weekend. There wasn't much desirable about this place.