Ramada by Wyndham Houston Intercontinental Airport East

776-5130one staff member checking in, cooking, and providing food.

I've been at this hotel before, only because of the 24 hour airport shuttle. If I had a rental car, I would have gone somewhere else but this was a last minute option.

It's ok for 1 night stay

Loved how easy the shuttle service was. The room was clean and comfortable

Place is clean. Bed was good. Room was good. Would recommend. Only complaint was bar / restaurant was not open early enough.

Non

First time in Houston and this was a pretty good hotel especially for the price.

There was no WiFi service so I was not able to use YouTube or Netflix. Really I couldn’t use the tv at all.

Wonderful place to stay. Dont like that there was no hand soap in the bathroom but it was clean.

Clean room. Staff was great and attentive.

Friendly staff and clean rooms.

The receptionist (Tina) is cloudy and lost No help at all Only worry about her looks…… Never again

Close proximity to IAH and complementary shuttle service

The restaurant person was a man of few words. Maybe a language barrier, but when questions were asked regarding the menu, answers were like pulling teeth. The hotel itself is dated. This was a last-minute reservation due to a flight change, and we wanted something close to the airport. We will think twice next time.

Breakfast is not free

Okay

I will return Thank you

Not sure what to say here not great

All good

The hotel is an "airport" hotel, but getting to it isn't easy. The hotel shuttle service does not pick-up at every terminal and getting to the terminals at which they do stop is quite a walk with luggage, especially if you're a senior and don't walk well. After our cruise we stayed there again and, once again, the shuttle drop-off for our airline was a significant walk. You'd be happier paying a bit more and staying at the Marriott which is connected to the airport. As usual, you get what you pay for. The restaurant at the hotel had a very limited menu and didn't seem to be prepared to order but defrosted and microwaved to order. That said, the food was reasonably-priced and edible.

Availability to charge devices was not optimum. The whole hotel could use good obvious maintenance repairs!!

Shower didn't work

It was ok. Restaurant was good, made us a good pizza to go. Rooms are very basic with only the bare minimum. (Only paper coffee cups, no water glasses, no regular chairs for sitting. Water pressure in the shower was bad.

All the weekend noise, Someone had a boom box in the hall playing music until 3 AM on the second floor. The music started again with my neighbor at 6 am then they started smoking marijuana.

Room was clean and quiet, bed was very comfortable. Loved having a shuttle to take to the airport. Staff was very nice and pleasant.

Checked in and was charged someone else's bill. I went to sign the receipt and had someone else's name. Pending 100 refund TBD.

Cerca del aeropuerto. El transporte al aeropuerto es cada hora. Hay q reservar con tiempo. El check out, deberia ser hasta las 12mdia, ya q la mayoria no hacemos el check in a las 3pm, sino de despues.

It was close to the airport.

Very good

It’s dirty and unsafe

There were nothing onw could like there. WIFI did not work at all through pout my stay inspite of telling every staff there.

Nice

Honestly, it met most of our needs for the week, but I was expecting more out of the hotel based off of their advertising.

Clean room

Aceptable in general

Front desk was great at check in at 1 a.m.. Shuttle service was good. Room was clean and comfortable. Building is showing its age. Convenient to the airport, and affordable

Clean and staff was attentive.

Good thanks

Clean

This was not a 3.5 star hotel by any means. I don’t know how this “motel” got classified as a 3.5 star hotel because it most definitely was not. It wasn’t falling apart or dirty per se but it was old and not well maintained.

We waited for 45 minutes before shuttle showed up at airport. Called multiple times and they were just hanging up

This place isn't worth the money and their $100 deposit fee

Great customer service! Rooms outdated

Clean room great price !

Near the airport Bed was old and no hot water. The TV was confusing with 2 remotes and Monday Night Football was not available. No cup in the bathroom.

Great parking

Room was clean and a excellent price for a one night stay. The airport shuttle was a plus and also the driver is very pleasant and helpful.

This was not simply a dated hotel. The concerns involved cleanliness, pests, water intrusion, deterioration and maintenance.

For older motel it was good

The floors were uneven and coming apart

First room had a musty smell but desk staff immediately changed it to one that was satisfactory.

the swimming pool is the best

Clean , comfy. The shuttle was great picking up and dropping off at the airport. Fast check in and out. Great for a layover. Got in too late to use the pool. Breakfast was $7. I think it was a great choice for what I needed! N/A

Breakfast's suposed to go until 10AM, but 9AM wasn't almost anything left and the woman at the restaurant kept taking the few things left to the kitchen where she and other employees were chatting and eating the food that the guests paid for, before 10AM.

Transportation from the airport to the hotel was not the clearest. The hotel should not assume that every customer is familiar with the airport or city. The driver said she had been trying to call, while another driver called while I was already being transported. Had some transaction issues, some double charges, but got fixed. Restaurant closed early (10 pm), Do not order the jalapeño poppers (terrible); chicken wings were very good. Very disappointed that the pool closed at 9 pm, main reason I chose this hotel was for the pool. Morning checkout was ok but I never got a receipt! The receptionist was very unprofessional, and I ended up taking an UBER to the airport. Sorry to say but worst Ramada i've stayed at!!!

The rooms and hotel stunk when I entered I had to buy candles and febreeze. The water pressure and temperature in the shower was terrible. The morning staff was straight up rude. The tv remote was barely responsive.

Wifi was down in rooms but available in lobby area. Fixed overnight. Staff very helpful although airport shuttle from IAH very slow to pick up and deliver. Overall, good value for price especially restaurant.

Very good price for the conditions they offer. Excellent staff, professional, fast. The room was very clean, same for the bathroom. Everything was working well. Free parking helps, too. Shuttle to the airport was available although I didn't need to use but they asked. Overall, great price/quality ratio.

The van ride from the airport was to fast and the driver whipped around. The morning ride was much better

Excellent

Restuarant running good, quick and delicious food for this class Hotel.Amazing

I was given a handicap room, which I certainly did not ask for or expect the shower makes it quite difficult to enjoy a nice hot shower after a long day of travelling when you can’t properly stand up and to make matters worse there is no soap or shampoo in the bathroom

Room its self was clean, big king was nice and soft. Bathroom was dirty and towels were very stained. There were some big bugs crawling around the hallways. Didn't try the breakfast cause who wants to pay for breakfast and the staff over it looked like they hated their job. The "sliding doors" to the rooms and balcony DO NOT OPEN so false advertising there. Pool was nice and well kept.

Close to the airport and cheap It is very old, dated and tired

Location, price, plenty of parking, clean room Toilet didn't flush or fill correctly. Large chip in the tank cover. Satellite didn't fucntion (no TV) which was blamed on rain by the staff. It was not raining. A worker with whom there was a language barrier, "fixed" the problem for about an hour. I gave up. Furniture is very old and looks it. Bed was acceptable. Front desk staff took personal call during check in, which was disruptive.

BUT A) you need to call for the shuttle but no indication that the shuttle is at a very different terminal so if you arrive at terminal d/e good luck With all your luggage all the way back to terminal c via train link NICE! This could easily be avoided Why not announce on the site terminal c for the shuttle They blamed it on hotels.com B) my room was at the same level than the parking lot which meant I couldn’t open the curtain for privacy reasons. The only curtain was a block out light curtain. It’s a very dingy run down place Smelled of humidity and pot Not recommended

Everything was very well kept, and the shuttle from the airport a great commodity. The staff is very friendly and they helped me promptly to retrieve a jacket I forgot.

Pour les voyageurs qui arrivent avec Air Canada, après avoir récupéré ls bagages au Terminal E, il faut retourner au Terminal C pour prendre la navette vers l'hôtel.

Its a decent hotel. The front desk staff was accommodating and professional but the lady in the cafeteria is annoying and disrespectful. Its good

Shower didn’t work. Had to leave without taking a shower. Notified the front desk.

Easy access to airport & property was clean & parking available.

The location is quite close to the airport and provides a shuttle. The room was typical and very clean. The pool is a serious plus. Because of early flight schedules, I would have liked the restaurant to open before 7 on weekdays.

Great place!

Very helpful and nice staff

The hotel was okay overall. It wasn’t the cleanest hotel I’ve stayed at, but it was clean enough and comfortable enough for a good night’s sleep. The staff was helpful and friendly. I didn’t have a chance to enjoy the pool or have breakfast at the hotel, but it was nice to know those amenities were available. Overall, it was a decent place to stay for a short visit.

☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️

Is always an overnight stay for a early flight the next morning. I have always had great communication with the staff and the shuttle service to & from the airport is great. Hopefully will stay another night same time next year.

The staff is nice and helpful, but this hotel is in terrible condition.

Decent restaurant on site. Clean rooms. Super convenient to IAH. Shuttle was quick.

This was more like a 1.5 star hotel.

Night, I was there they were understaffed and they only had one person checking people in and answering phones

Had lots of teuble with the Wifi

It is what it says it is and you get what you pay for. Good value for a quick overnight stay.

It’s fine if you have no other option.

Great experience

This room nice and clean.

The pool was so dirty, you couldn't get in it.Ice machine was broke.Air conditioner didn't work and t v didn't work.Hotel was a total disaster.We'll never stay there again.I would like my money back or voucher for another hotel at a later date.

Close to the airport, nice and quiet.

Hotel looks kind of run down. Shower tap needs to be replaced

Room clean

Nothing to say

Everything was excellent

Desk clerks were very helpful when scheduling a shuttle to the airport.

Mold smell

None

The staff member that works the midnight shift or early morning shift is rude, obnoxious and unprofessional. I’ve had to deal with him on three different occasions, and every time he was a pompous ass. The wake up call system does not work. I use it as a backup just in case my cell phone doesn’t go off and when I bring this to the night clerk’s attention, he tells me that I’m wrong. It’s working perfectly. It doesn’t work the last three times I stayed there.

Restaurant was closed because they had no chef

I arrived late but I have stayed before, it is an older hotel but I think it is good value for the money. The staff are always friendly and the shuttle drivers are great as well. I always stay here on a layover. And will continue too.

Very friendly front desk staff

I’ll choose You guys Again.

.

Good location, free airport shuttle is a must. I definitely enjoyed staying here for layover flights.

It was a good location and the staff was helpful in getting the shuttle from the airport.

We had to pay a $25-30 Uber.

El personal es muy amable! 10/10 la comida muy rica, se agradece mucho el servicio del transporte del aeropuerto al hotel y viceversa!

Hotel is too old. They got 100$ for deposit. The same Wyndham got 50$ in Orlando with the cleanest room, kindest stuff

Shuttle only picks and delivers to terminal C so if you’re an international traveler it’s about a 1 miles hike with luggage, not fun. Restaurant is good with good service.

Was a great affordable hotel for a layover in Houston. The hotel restaurant had reasonably priced healthy meals for dinner. I left before breakfast was served so cannot comment about their breakfast. Also has a well equipped gym and a nice pool. I would highly recommend this hotel for stays in Houston.

Bery nice and comford

No frills hotel convenient to the airport.

Everything went smoothly for my one night stay, and parking for my flight(3days) went well.

The smell wasn’t good. The tv didn’t work as smoothly as it should the WiFi code was wrong and the cherry on top was few ants on the towels at the bathroom.

Not a place I would go to again

Check in with smooth. Staff was great.

hour to get the shuttle and another hour to wait in line to check in. avoid.

I didn't stay this trip, The price was excellent. I have stayed there often when overnight at IAH (I did stay at a nicer hotel actually inside the airport. No slight to the Ramada, but I arrived into IAH late night and decided to stay there.)

El lugar bastante acogedor, el restaurante la comida estaba divina lo único que solo trabajan hasta a las 10pm, y el servicio del bus hacia el aeropuerto bastante eficiente.

It’s a property with what seems like a lot of potential. The reception area was clean and well organized but the furniture seemed a little dated. The breakfast area is sufficient and provides a sufficient variety of options. The one day I chose to have breakfast, the area opened late and the attendant appeared to be either angry or bothered (bad attitude). The pool is nice and inviting. The room was sufficient and the a/c worked well.

Good room rate for a short stay, Clean room, helpful staff, proximity to the Airport

Then, they had very limited spots on the shuttle back to the airport the next morning and we had to go an hour early