Holiday Inn Houston NE - Bush Airport Area by IHG
About Holiday Inn Houston NE - Bush Airport Area by IHG
Comfortable Accommodations Holiday Inn Houston NE-Bush Airport Area by IHG in Humble offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, hairdryer, refrigerator, work desk, free toiletries, microwave, shower, carpeted floors, and a wardrobe. Exceptional Facilities Guests enjoy spa facilities, a fitness center, sun terrace, and a year-round outdoor swimming pool. Free WiFi is available throughout the property. Additional amenities include a hot tub, 24-hour front desk, business area, and full-day security. Dining Experience The modern, family-friendly restaurant serves American cuisine with halal, vegetarian, vegan, gluten-free, and dairy-free options. The bar offers a relaxing atmosphere for guests to unwind. Prime Location Located 0.6 mi from George Bush Intercontinental Airport, the hotel provides a free airport shuttle service. Nearby attractions include Minute Maid Park (19 mi), Downtown Aquarium (19 mi), and the National Museum of Funeral History (11 mi).
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel receives mixed reviews with guests appreciating its proximity to the airport and cleanliness, but expressing dissatisfaction with various aspects of the service. Some guests had issues with the shower, WiFi, and breakfast not being included in the room rate.
- Close to the airport
- Clean rooms and hotel
- Shower water not getting warm
- Serious issues with WiFi connection
- 3/5
Fácil de llegar y cerca del aeropuerto
- 5/5
Holiday Inn hotel that i stayed was an excellent hotel clean and refreshing spacious luxurious and convenient i highly recommend this hotel nice area great location nice professional staff that is clean and proper .
- 4/5
Ok for a night before a flight. Basic restaurant, cocktails weren’t that great. Hotel starting to show its age but it’s clean , free parking, friendly staff
- 4.5/5
Accessibility, breakfast buffet, room comfortable, parking and washer/ dryer. Dish connection on/off.
- 3/5
Great location The staff! Reception were disinterested girl was surly argued with me and gave us a room with shower after I requested bath. The shuttle although service and drivers great the booking process terrible. They kept putting me on hold then cutting me off - very stressful after a 14hr flight!!!
- 5/5
Warm reception from staff, cleanliness of facility, location N/A
- 4.5/5
Nothing
- 5/5
Very clean hotel and room as well. Comfortable need and friendly staff
- 4/5
Hotel was nice, staff nice. Called & got hotel shuttle from airport. Paid extra for hot breakfast and it was a just an ok buffet that most give as a free breakfast.
- 3/5
Great breakfast, nice sized room, looked relatively new hotel and well maintained. Beds were comfy and coffee facilities in the room. Only down side was the instructions to get the free shuttle bus from the airport were very unclear. Tried calling and messaging the hotel to ask about booking it but heard nothing back. Instead had to take a $30 taxi for just 9 miles!
- 4/5
It’s a nice hotel and close to the airport. Their shuttle service has hours though and it did not work with my schedule.
- 5/5
Very clean! Front desk very helpful. Great stay before our flight out. Very close to airport!❤️
- 5/5
Clean room
- 5/5
Great stay, staff were great.
- 3.5/5
Very comfortable room and bed No hot water and only one person at front desk.
- 5/5
The hotel is beautifully decorated, well kept, and close to shopping centers and plenty of places to eat. The staff was very pleasant, and I felt completely safe throughout my stay. They also offer breakfast and happy hour, although I didn’t get the chance to enjoy either. My only small concern was that the shower water didn’t get as hot as I normally like, but it was still warm enough for a comfortable shower. Overall, I really enjoyed my stay and would definitely stay here again!
- 5/5
The room was very clean, and the restaurant was surprisingly very good.
- 5/5
Property was excellent.
- 5/5
Clean and updated decor. Quiet and a good place to spend the night before we left for a cruise. Would have liked an included breakfast buffet and there isn’t much around the area within walking distance as far as restaurants etc.
- 5/5
This is a beautiful property. It is nice and clean. Staff is very friendly and professional. I wish my stay could’ve been longer so that I could’ve tried the restaurant.
- 5/5
This is a beautiful property. It is nice and clean. Staff is very friendly and professional. I wish my stay could’ve been longer so that I could’ve tried the restaurant.
- 5/5
Very pretty hotel
- 4/5
Nice hotel for a long day traveling. Hotel has free shuttles to airport!
- 5/5
My parents enjoyed their stay! Very clean
- 4/5
I was charged a fee for Breakfast. The only breakfast available was the hotel Starbuck. What was the $7 breakfast charge for?
- 4.5/5
Very nice facilities, restaurant in the lobby that makes life easy, comfortable hotel owned shuttle, very good breakfast, nice amenities in the room (good shampoo, conditioner, lotion and coffee maker). Nothing. It is a little expensive but you get what you paid for.
- 4.5/5
Very nice facilities, restaurant in the lobby that makes life easy, comfortable hotel owned shuttle, very good breakfast, nice amenities in the room (good shampoo, conditioner, lotion and coffee maker). Nothing. It is a little expensive but you get what you paid for.
- 5/5
Fast check in. Very clean. Nice staff.
- 5/5
Staff was very helpful and kind. Excellent for a one night stay before going to the airport.
- 5/5
I had a great day from meeting with the front desk, extremely courteous and pleasant. The hotel is very clean smelled nice. My room was very comfortable and quiet.
- 5/5
It was decent.
- 5/5
Hotel is well kept, clean, and the staff was very professional and attentive. It's location is very near the airport, and close to places to eat up and down fm.1960. Plenty self parking spaces with well lighting.
- 4/5
We booked this based on their details that they provided gated parking and also had direct shuttle service to the airport. They don’t offer overnight paid parking for the airport and they’ll shuttle doesn’t start until 5am, so neither worked for us. The restaurant was great and our food was really good! Don’t work out for our needs but we’d stay there again.
- 5/5
Will be back
- 4/5
Stayed one night, staff was helpful with my req for early check in , over all a great stay
- 4/5
Chill and nice, it was wild they didn’t have coffee but whatever.
- 4/5
So it would be helpful that, at the reservation, the question would be asked whether we need a transportation to them
- 4/5
So it would be helpful that, at the reservation, the question would be asked whether we need a transportation to them
- 3/5
We stayed at the hotel very nice area. We used the pool very nice but over the night in our room the air conditioner went out. The people that were above our room were stomping all night. We alerted the front desk multiple times and it would stop for a while but then go again.Then we had no hot water in our shower even though our sink had hot water so it wasn’t the best stay for our layover , but the facilities and location was nice.
- 5/5
Very convenient. Clean. Comfortable bed and pillows. Noisy AC was my only complaint.
- 5/5
Location/ gym/ restaurant on site all good
- 5/5
Location/ gym/ restaurant on site all good
- 4/5
Great option for overnite stays for early flights out of Bush
- 4/5
I gave a good rating instead of excellent and would stay again if needed simply because of its cleanliness and safety factors, but I would insist on no double deposit charges.
- 5/5
No free continental breakfast. While I appreciate the small restaurant, it is not practical for families that are trying to maintain a budget.
- 5/5
Staff very friendly.
- 5/5
The fact that you can’t get basic things like complimentary water to drink or kettle to heat up water for tea.
- 3.5/5
I like that it’s close I stayed here because I saw they had an airport shuttle . The main reason I stayed here was so that I could leave my car and catch the shuttle to and from the airport . They DO NOT allow you to keep your car here. The night before when asking the front seat, they never mentioned this when I asked what time the shuttle leaves. They knew I had driven my car there . Last minute, I had to find a parking spot but they were all sold out. It was actually a mess and very inconvenient.
- 3.5/5
I like that it’s close I stayed here because I saw they had an airport shuttle . The main reason I stayed here was so that I could leave my car and catch the shuttle to and from the airport . They DO NOT allow you to keep your car here. The night before when asking the front seat, they never mentioned this when I asked what time the shuttle leaves. They knew I had driven my car there . Last minute, I had to find a parking spot but they were all sold out. It was actually a mess and very inconvenient.
- 5/5
The fact that you can’t get basic things like complimentary water to drink or kettle to heat up water for tea.
- 4/5
watch out if you are taking airport shuttle to the hotel, there are 3 Holiday express (different shuttle bus) and one of them is pretty far from the airport and we got on the wrong bus (even we asked the driver if it was the correct bus). wasted us ovr 30 minutes going back ....
- 3/5
Beds 2/10 Noise from other room above us was a huge issue disturbed us into the late of night .
- 3.5/5
This is probably the first room that advertises as accessible, that actually is accessible. There are lots of grab bars in the bathroom. The room is huge. The only thing that would help would be beds that aren’t so high. There was a musty smell in the halls. I really think that needs to be addressed because the front entrance is very clean and nice and then you get to the hallway and you wonder whether your room is also going to be good. Fortunately, the rooms didn’t have that odor, but the hallways did.
- 3.5/5
This is probably the first room that advertises as accessible, that actually is accessible. There are lots of grab bars in the bathroom. The room is huge. The only thing that would help would be beds that aren’t so high. There was a musty smell in the halls. I really think that needs to be addressed because the front entrance is very clean and nice and then you get to the hallway and you wonder whether your room is also going to be good. Fortunately, the rooms didn’t have that odor, but the hallways did.
- 5/5
We love to stay here before we fly out of IAH. Love the bar!
- 5/5
Very nice place
- 4/5
Clean, great room, friendly staff. One of the better places I’ve stayed in recent years
- 5/5
Looked like it was freshly built
- 4/5
Staff were above and beyond friendly, including shuttle drivers to the airport. Extremely prompt when airport pickup was requested.
- 5/5
.
- 5/5
Didn’t get a chance to eat breakfast. But, I would definitely stay at this location again.
- 1/5
Al llegar te piden un depósito de 150 dólares va casi una semana. Y nada que lo regresan puse acceso a discapacitados y nada de eso
- 4/5
Convenient, clean and reasonable! Great option if you need to overnite near the airport.
- 5/5
Room was nice and clean. The beds were super comfortable.
- 5/5
The airport shuttle bus pickup was quick and easy to get contacted and processed but somehow we did not received the full details from Expedia where the meeting point was located. Hotel was clean and quite, breakfast was adequate and better than the normal continental breakfast.
- 4/5
Everything else beautiful!!!
- 5/5
Everything was awesome
- 4/5
Hotel was fine. Parking was sketchy.
- 5/5
The room was very clean which is a major thing for me. The staff were very helpful and pleasant; they made sure I was happy. I enjoyed the dinner and breakfast, very reasonable in price too. The buffet breakfast was well stocked. I didn’t need parking but from what I saw there is ample parking. Last but not least, the Shuttle service to and from the airport is a huge bonus and the driver David was very nice. I only spent 1 night because it was a quick trip, but I would definitely use this hotel again.
- 4/5
Clean room, soft bed and pillows.
- 5/5
I always stay here when I come to Houston being close to the airport. Super clean and comfortable!
- 3/5
electricity went out and the room got really hot, guess they dont have a backup generator
- 3/5
The property was clean, they came through in a clutch... but my jewelry was stolen and nothing was done. They asked the cleaners if they had seen it and of course they said no. Nothing was done by leadership, well a shoulder shrug and sorry about your luck.
- 4/5
There could be more variety in the snack shop. At least one vegan option on the restaurant menu would be nice. Staff were pleasant and room was clean.
- 3/5
When I arrived everyone was super nice, but when I got to my room. It was not throughly clean to me..it was a piece of razor from a shaver on the floor and the room did not smell super clean. I think the floors should have been cleaned with a fresh smell. I bring room fresher when I stay out of town so I was able to stay in the room... they were accommodating but I think they should have went over board to accommodate me, like switch me to a different room. I won’t stay there again.
- 4/5
Good overall.
- 5/5
Location with shuttle to the airport.
- 5/5
Very safe, well lit parking area and quiet.
- 5/5
This is the perfect place to stay
- 5/5
great
- 5/5
Very clean and nice place to stay. Very quiet.
- 5/5
Good
- 5/5
We had a nice stay. Thank you!
- 5/5
Perfect spot for travel to airport
- 5/5
Disappointing on 2nd day with no bacon. Staff were very helpful and friendly. Airport shuttle was helpful. Bar staff were on the ball and an excellent evening meal had
- 1/5
For the first 3 nights, there was no hot water available in the shower. I had to take cold water showers, which was very uncomfortable. Upon making multiple requests, it was fixed on the last night of my stay. The hotel was fully booked so they could not even transfer me to another room too. Will never book at this hotel ever again.
- 4/5
Was a nice place for a stay waiting for flight
- 5/5
Was a great stay
- 5/5
Would stay again!
- 5/5
Very clean, new hotel. We will definitely stay here again
- 5/5
Very clean room facilities were very nice
- 5/5
Friendly front desk staff. Very clean, cozy room and great wings at the bar.
- 5/5
Quiet, comfortable room
- 5/5
Very clean
- 2/5
The walls are super thin, the bathroom smelled like mold and the bar menu has no variety.
- 3/5
The front desk check in person was rude and questions I was asking her she seemed to be an annoyed with.
- 5/5
ㅇ
- 4/5
Good location, big rooms, good shuttle service. The room was well used, but the bed was fantastic.
- 2/5
Fix your generator. Power went out several times.
- 5/5
Clean. Close to airport. Comfortable beds
- 5/5
Clean, attractive room, comfortable bed, friendly and helpful staff
- 3/5
No platinum perks that we were to get. Rude counter clerk. No amenities really except expensive buffet breakfast we paid for. As good as low end hotels. No gift basket either. Shuttle driver was great. Not a fan. Highly over rated not family friendly.
- 5/5
Super comfortable bed; easy check-in even though front desk was a bit terce. Other employees were very nice. Will be back!
- 5/5
Great, new, very clean hotel. Rooms were a great size and bar was good. Staff was friendly. Right next to FastPark, which was awesome. I would definitely stay there again when flying out of IAH.
- 5/5
Great one night stay close to the airport! It was Clean, comfortable, and conveniently located!
- 5/5
Very clean room | Hotel is in excellent condition. I will stay here again.
- 1/5
Bad crowd outside at night, wife got sick eating at the restaurant and rooms are not clean. Night staff was rude, booked one room with 2 queens but got a room with 1 king. They would not cancel my reservation and they did not have a roller bed. Had to sleep on the floor. Not a good hotel.
- 5/5
Only complaint would be restaurant wasn’t open during the day for lunch
- 5/5
The hotel is great
- 4/5
Room was very clean.
- 3/5
The tub in our room wasn't cleaned properly and the tub didn't drain when taking a shower.
- 5/5
Just a quick stay before an early flight. All was as would be expected.
- 5/5
Great
- 4/5
Staff was very friendly. Appreciated the late check out. Room was clean and spacious. The beds are very high, but comfortable.
- 3/5
They don't show on hotel.com site they charge a $150 deposit till time of check in, which is more than room rate, We ask when we would be credited back on our credit card, and would be in severals days, no real answer, we had house keeping check are room at check out, just to be on safe side, I learned from being a long time traveler, red flag warning when the security deposit is more than the room rate
- 5/5
Great place to stay. Near the airport
- 5/5
Very clean and comfortable hotel. Airport shuttle ran every 30 minutes. Decent restaurant.
- 5/5
Great hotel close to the airport.
- 3/5
If i had been informed that breakfast is served and that there are other amenities in the hotel,
- 4/5
- a couple things broken in bathroom (room 430) and piping showing under sink (dont know if this is standard) - clean and close to airport