Comfort Suites Humble Houston IAH

I see that you probably have a problem with cut through traffic but you really do need to find a solution and open the back entrance. Entering the service road in this location can be very hazardous!

Room wasn’t clean smell very bad

Close to the interstate Needs update and felt humid beds hard

Upon check in I had to switch my room 3 times due to the rooms not being properly cleaned. The first room the tub was dirty, the second room had a wet dog smell, and the last room had old condom wrappers left next to the lamp shade, along with a pair of glasses left on the floor next to the night stand. That is simple things that could have been cleaned. All the couches were dirty with white stains on them. The chairs were all messed up and ripped up. The only thing decent about this stay was the breakfast. When I would bring this to the staff, they seemed rude & dismissive. I asked for the manger and I was told he was out of town. This was a horrible stay, I couldn’t wait to leave. If I could’ve found another hotel upon check in, I would’ve left immediately.

I like the fact the room was roomy. Had two Queen beds and a couch that turns into a bed. The price was reasonable for a night. I also think the breakfast they do for guest, had different varieties to choose from. I don't like the $100 deposit which takes 2 days to get back. My credit card was already on file. So ur actually paying $198 a night.

Breakfast is good. Room is clean. Sofa a bit worn out

You get what you pay for. So it wasn't very scenic of course. You can see and hear the interstate traffic from the pool. My A/C unit didn't work. Room never got below 71 despite it being set in 67 and running non stop for 3 days Also my bathroom sink drained super slow. But the staff themselves were good

Like it very much

Exceptional

I have bed bugs. You get what you paid for.

Horrible communication. I booked a king size bed. When i arrived to check in they tell me & my wife they only have queens. I asked for some type of compensation but it’s taking forever & seeming as if they don’t want to compensate.

My room had a huge roach

Good and clean place

i have not received my $100 deposit back

i have not received my $100 deposit back

The telephones in the room do not work. The front desk does not have any complimentary razor. The bathroom tub had a patch on the floor. Average level soap.

Free parking

Nice and clean

Nice and clean

Large rooms, very comfortable, breakfast good, staff friendly Nothing

Everything was excellent

Staff was abrasive, I was charged additional taxes upon check-in, and breakfast was just average.

Cockroaches in the bathroom not just one but THREEEEEE of them, idk if there where more in the roomI stay there with a little kid cero recommended if you have kids

The breakfast was very good , the location was far from my conference ball but that was my problem the location was changed. There was no smoking signs all over the property but my room smelled totally like smoke. The smoke smell gone.

The breakfast was very good , the location was far from my conference ball but that was my problem the location was changed. There was no smoking signs all over the property but my room smelled totally like smoke. The smoke smell gone.

Staff was really nice and friendly! Rooms were clean. Overall a nice good experience and tv's have Netflix! Huge plus!

Food was Good , also I would like to thank the Lady Breakfast Staff lady , this morning 10/11/26 I spilled Pancake batter an she was so kind to help clean it up . Thank you ? ? I didnt like how on Saturday morning walking into elevator spilled milk and yogurt cup all over the floor from a customer. I cleaned it up but that was just super rude of someone to just leave it . Not the facilities fault.

Food was Good , also I would like to thank the Lady Breakfast Staff lady , this morning 10/11/26 I spilled Pancake batter an she was so kind to help clean it up . Thank you I didnt like how on Saturday morning walking into elevator spilled milk and yogurt cup all over the floor from a customer. I cleaned it up but that was just super rude of someone to just leave it . Not the facilities fault.

Breakfast was poor. Same menu eggs and potatoes. The coffee was awful. The worker was making it on a 10 cup pot. Hah to wait and look and tast bad.

Clean

Nothing I got my car stolen at the office was horrible especially the guy at the front office didn’t help for shit I would never stay here again horrible Nothing horrible u get your car stolen STAY AWAY

Nothing I got my car stolen at the office was horrible especially the guy at the front office didn’t help for shit I would never stay here again horrible Nothing horrible u get your car stolen STAY AWAY

Very clean and beds were super comfortable. The staff was VERY friendly!!! N/A

Very clean and beds were super comfortable. The staff was VERY friendly!!! N/A

Excellent

The staff was absolutely amazing

Rooms smelled horrible like mildew. There was visible rust all over the bathroom. I purchased (2) 2 queen room and sofa bed, the room did NOT have a sofa bed and I was only offered a 10% discount as an inconvenience. Also lost a AirPod that was showing the location at the hotel, but staff swears they did not see it.

Yup

Plenty of room and clean.

Too much nock the door

被子上有头发，房间异味较大

The place is very quiet and clean; the rooms are large, comfortable, and clean. A recommended place…

Breakfast is terrible not too much to offer. Staff is Not very amicable. The Hotel is OK. To pass the night. Not the Greatest.

Great stay. Clean and convenient to restaurants and shopping. Big room with sitting area.

I only stayed for one night and It was kinda late when I got there. So I didn’t really use any of the amenities or need the staff for anything. The property was clean. The bed was comfortable.

Everything was perfect I will be booking again

Clean an good service , the break fast good

All good

Only thing that was wrong was ice machine didn’t work on the floor.

Breakfast is very Limited, staff is ok but not very friendly especially the kitchen staff. Rooms are ok.

Hotel was visibly aged, breakfast left a lot to desire but it was the essentials. Cleaning with okay alot of details missed especially in the restroom. Overall for the price I paid not worth it. Plus they charge a fee of 4.99 if you book through a 3rd party thats not disclosed.

Room in excellent condition, very clean hotel, good service at the front desk.

Staff was very polite and professional.

Good

Was a pleasant stay and clean. Front desk were very helpful

The A/C isn't working well; it's old and needs to be replaced.

I stayed there before about 6mths ago and ithe hotel seem to be cleaner, smelled better furniture wasn’t damaged but this time I wasn’t as comfortable and pleased.

the experience was okay. No Amenities.

The first room I was assigned was dirty, the deadbolt wouldn’t lock, most of the lights wouldn’t turn on, and it smelled of smoke and mildew. I requested a different room and it was slightly better but still way less desirable than advertised. Paint and floor boards are chipped severely throughout the whole hotel. It’s also very noisy property. Definitely wouldn’t recommend. However, the manager on night shift was very kind.

Later

Other than breakfast was only half set out the hotel was nice.

Everything was great but please fix the ice machine on the first floor. It’s been broken like 5 weeks.:( surely y’all have a maintenance tech y’all can hire to fix it so that way your guests don’t have to go up to the 4th floor everytime for ice .

Place was clean and convenient. CVS was 1 minute away.

Nice hotel and friendly staff!

The stay was great, clean room as well as the property. Staff were very friendly and helpful. I would recommend and surly visit again.

The shower door was broken and the laundry machine didn’t work. The breakfast was super simple with 3 options only. The parking was useful and the room was big.

Nice breakfast,

A pretty decent hotel.

I NOT Recommend!!!! My truck was broken window last night and My tools were stolen.

I had a wonderful stay

Website states curtesy bus to and from airport. STAFF INFORMED US NO CURTESY BUS FOR OVER A YEAR !!!!! MUST REMOVE FROM WEBSITE. ROOM KEYS KEPT FAILING. VERY INCONVENIENT.

The breakfast was ok.

Quite, comfortable and very clean, breakfast was good aswell, I had a great stay!!

I like the location. Easy access to fwy and stadium. My room smelled stuffy and saw bugs in room. The staff was nice and on it when I reported my issues. We were moved to another room. Was disappointed in breakfast.

The lady at the front desk was very sweet and attentive help me out because my reservation was canceled but she helped get my room back.

Staff were not trained correctly.....poolwas closed all 3 days we were there..breakfast is a joke pretty nasty!3 car were broken into in parking lot.....getting out of parking lot is a task from traffic...thanks air conditioning barely worked...ect

Loved it , is my 10th time staying there

Enjoyed my stay to the full! It was close to all the places we wanted to visit, and the staff was on point.

very noisy and stinky

The area was about 25 mins from downtown but the hotel provided great breakfast and the pool was good as well. The gym being 24 hours was a nice touch as well. The hotel is perfect for those looking to stay away from the busy area downtown and relax!

Great service. Would recommend to anyone

The room was not what I had booked and the restroom has a smell of wet clothes we had cockroach’s in our room

Room was clean. The whole building was clean. Felt comfortable. I was there for the world cup, it was perfect for the short time i was there.

Clean room, decent breakfast and very quite.

The hotel is close to airport,-

Staff was great, but my room in 201 had bugs and I found out about that in the middle of the night. If you have to get a room, please request a room on the TOP floor or you'll be dealing with a lot of stomping throughout the day and night. AC in my room was good, but the unit will begin to get louder and louder when it's running causing you to sometimes wake up in the middle of the night. Wifi was good as well, but started having issues with my laptop randomly tapping the screen (touchscreen) when I didn't even press the screen. But, now that I'm back home, I haven't had that issue ever since 👀. Being honest, I wouldn't stay here again. But, I do understand everybody's experience is different.

La habitación apestaba a humedad que no se podía estar ahí porque dolía mucho la cabeza, el olor era insoportable fui a hablar y no me cambiaron de habitación ni intentaron hacer nada por quitar el olor! Los desayunos feos y malos y el personal sobre todo el de la comida malísimo!

Todo muy bien.

All good

Loved it, very honest and great personel

The staff, including the kitchen staff, were super polite and helpful whenever needed. My only concern was exiting the parking lot—it felt very dangerous due to the fast oncoming traffic from the highway. A safer exit would greatly improve the experience. Thank you staff!

Unfortunately, my experience with the daytime front desk was disappointing. The TV in my room didn’t work, and when I reported it to a younger gentleman working the day shift, he didn’t seem concerned. He told me someone would come to fix it, but no one ever did. I eventually had to return to the front desk, and it was actually a member of the housekeeping staff who came to my assistance and arranged for me to be moved to another room with a working TV. While I appreciated being moved, it was frustrating to have to pack up all of my belongings and relocate after I had already settled in. I also asked whether there would be any compensation for the inconvenience, but the same daytime employee told me that because I had been moved to another room, no compensation would be offered. Overall, the housekeeping team and the evening/night staff made a very positive impression, but the lack of concern and customer service from the daytime front desk employee took away from what otherwise could have been a much better experience.

Very nice

I really enjoyed my stay here. The front desk receptionists were friendly, room was clean, and breakfast was good. I’ll definitely book here again.

The staff was very friendly and answered all of my questions. I did think the couches were a little worn in the rooms and a little care and maintenance around the bathroom baseboards could have made the experience a bit better.

Hotel was clean! Staff was excellent just older and the pool was snall

Clean room, overall good hotel

Windfall

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The staff was very friendly and the room was very clean. The bed was very comfortable. I would of like a more firm pillow but that is just my choice. Will be staying there again...

Clean, friendly staff, close to airport

Everything was up to date and clean

Evening Staff when we arrived was friendly. I didmt interact with other staff. Ice machine disnt work on our floor and no sign of there was another kn a different floor but when we asked it was only available on the 4th floor. Room was clean and sheets too but they did halve old stains on them. There were missing tiles in the hallway which made AC pretty loud. Other than thay it was a nice oversight stay. Pretty quiet and easily accessible as its right off the freeway.

TV not working

Clean rooms. Friendly staff. Very affordable!!

Staff was great, easy check in. Very close to highway so has road noise. Neighbors slammed doors much of the night but not a reflection of the hotel. Overall we loved it.

Clean rooms and grounds. AC Struggled to cool and keep the room dry, which is obviously key in Houston. Bathroom was a bit dated and rundown.

Need different breakfast options same thing everyday stayed here 3 months ago still same breakfast

I’m not sure how we had such a poor experience at a hotel rated this high. When my husband arrived, we were assigned a room that had a stained tub floor. Since it appeared dirty, he asked for another room. We were put in another room with a stained tub floor. The staff onsite said it was nothing they could do because their cleaning staff tried everything to get the stains out. The towel rack fell after I pulled a towel off of it. The air conditioner broke on our last night. We put the air on 60 but it was 79 degrees in our room. There was no ice in the ice machines. The soap was chalky and didn’t lather well. For this hotel to have a $100 holding fee for incidentals I would think our experience would have been more pleasant. I’d recommend RUNNING not walking unless you like wasting money. We will not be returning.

It's close to the highway no shopping centers in walking distance. However, if you have a car you will be fine

Good Place!

Our front desk Jay was wonderful. He called and checked on us to see if everything was okay with our room after we checked in. Breakfast was great and the attendant kept everything stocked and fresh.

The breakfast was good and the stuff was very nice. I did not use the pool. The rooms could use a little bit of refreshment like as far as paint on the walls. The only thing that was really an issue was the ice machine on my floor is broken and the one on the second floor of us usually out of ice because of that so I had to go up to the third or fourth floor to get ice that’s all

Room was pretty clesn

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So Much

Good

My pick up truck got broken into and the cameras around the hotel were not functioning and they didn’t help in any way

Breakfast was good room's were clean

Clean rooms and the staff are amazing thank you Pam.