Wyndham Houston at Reliant Park & Medical Center

The hotel is a little outdated. We couldn’t turn on the heat, the rooms were freezing

Very convenient to the stadium. Direct highway access. Older hotel but clean room with comfy bed. Parking fee is expensive.

Extremely kind and helpful staff, room was spotless and organized.

Perfect location. Walking distance to NRG. Building is old but rooms were clean, hot water and central AC.

Place was good for the price. Super convenient location if you have an event at Reliant Stadium

It was okay but needs renovation

The room was very clean but old…I mean it’s not the ritz so it was fine. It’s the perfect spot for going to the stadium! We had a great stay.

Clean room. Easy check-in/check-out.

Roaches and spiders in room. When I brought this to the attention of the front desk they informed me that there was nothing they could do because I did not take a picture of it. And they suggested I find a new hotel. I couldn’t believe they suggested this. Vents looked like they have never been cleaned. Pls see pictures. Staff is not friendly nor accommodating, specifically Shima and her direct manager. I will never return to this hotel. Food is terrible and expensive. And workers don’t know how to communicate with customers. Having to go back and forth with corporate to get a refund because they wouldn’t on property. I have stayed at many hotels, this was by far the worst one I have been to. 0/10.

Nice staff I will be back in late November

Everything was good. Wish they had cable tv

Staff was exceptional!

no frig or microwave in the rooms have to go to the busy lobby. I had to use the ice bucket for my insulin to stay cold. the Steton Bruch was cold for the place we paid. Need to treat the outside, ant beds everywhere and i got attacked

Convenient ! Walking distance to Reliant stadium. Loved the balcony. Helpful to have fridge in room. Access to microwave in lobby. Front desk staff were helpful! N/a

For the price you’d expect a pretty good hotel, however it looks and feels extremely outdated and rooms especially restrooms need a newer look to them. Pretty heavy doors to open to get into lobby and outside doesn’t look too good either. not a bad hotel but for the price you could get better.

The hotel room felt unsafe. There is a balcony off the room and only one of the locks latched. Also the latch on the front door was very loose. There was a hair in the bed which is gross but okay it happens. The sink was completely clogged and did not work. You can hear literally everyone everywhere. Outside or in other rooms so we were woken up by screaming kids by the pool very early. I would give this place 2 stars. Felt very unsafe but walking to the stadium was helpful.

Overall decent stay for the price, although the room was FREEZING and was not able to get it to warm up, and there were a lot of people hanging out in the parking lot late at night. Otherwise, not too bad.

The hotel rooms are old and need to be updated. The lobby area is nice, the bar and Starbucks are great. The rest of the facility needs fixing up. Just make it more appealing to guests. We had to be moved from our first room due to ants… they were everywhere.

Everything was great.

The only plus is that it is so close to the arena. The property is out dated and a lil run down they make you pay for parking when they allow people just attending events to park their as well, I shouldn’t have to pay for parking if I’m a guest already. The bar or restaurant ran out of food that night and were short staffed. The only good thing is that I was in walking distance to my event.

After a night out at a concert to the stadium across from the hotel, I came back to random people leaning against my car. When I went to let the front desk know, she produced an attitude and said that she has nothing to do with it. That I need to figure it out on my own. Keep in mind, they charged me for parking at the hotel that I already paid to sleep at. I paid $30 for parking per night and they said that it was noting they could do about people leaning against my brand new car.

Bed was wonderful

Clean and very close to venue. No gate open for shorter walk.

The closeness of the property to my venue I didn't like the fact that I had to pay to park my car in a hotel I was staying at. I didn't like how nothing was updated. I got a suite and there was no fridge or microwave. No ice machine were working. Very outdated and old. Walls and ceilings needed to be replastered. Lobby was very beautiful however.

The air did not me and my family was so cold and it was nt clean

The proximity of this hotel to Reliant Stadium was the deciding factor on staying here. The front desk staff was friendly and this is a pretty big propery. However the room clearly shows wear and tear especially the bathroom.

I enjoyed my stay, there were a few concerns. The wifi didn't work, there was a bug on the ceiling . There was no refrigerator or microwave.

Walking distance to the stadium

We were hesitant to enter and checked the room, including the bathroom and closet. My younger daughter felt uncomfortable, so we went to the front desk to report the situation. Finding our room open raised serious concerns about our safety and the security of our belongings. We also paid an additional $30 for hotel parking, which added to the disappointment. A secure room is a basic expectation of any hotel stay. What should have been an enjoyable trip with my daughters instead left us feeling uneasy and concerned.

Good place to stay at

Old room with old mattress. Not a good sleep at all.

The hotel and room has a VERY strong odor

Location was perfect! The bar area was perfect after our event. Good food, drinks & nice staff! The false advertisement! The main building alone will have you thinking the place is beautiful! Then there are other rooms that’s not connected to the actual hotel that gives motel vibes!

Very convenient stay if you have a concert to go to at the stadium. It was walkable and easy to get to. The place is nice and clean, just a little outdated. Over all comfortable.

The stay was ok it could have been better . I had to pay $40.00 dollars for parking when I rented the room for two day. Just because of the Sunday game. I really think that was ridiculous when I paid for my room 😐

The walk to our room was very far from the front door and all side doors were locked. We went to try and buy something from the little store they had next to the front desk and no one even acknowledged us. The bathroom in the room was tiny. There was no microwave in the room like the “welcome call” said. The door to the patio in our room didn’t close all the way so we kept seeing insects. Overall the only thing I liked about this hotel was the location. Other than that I would never stay here again and I suggest you don’t either.

The location was very close to the venue I was attending. Everything is very outdated, the one way one way out of the parking lot. Had to switch rooms because the TV didn't work. The next room the air didn't work. The shower head was extremely old. There were signs posted throughout the hotel stating a buffet breakfast could be bought daily, that wasn't true.

The rooms smelled moldy and they charged guests for parking knowing that most of us were there for the concert.

#1 - check in took close to 30 minutes #2 - was charged $30 for parking, front desk said they always charge parking for customers with room reservations when there is a concert next door at NRG arena, I want my $30 back and I do not care if it comes from the hotel or hotels.com #3 - no refrigerator in room(?) #4 - no breakfast, because there was a concert the prior night next door (?) #5 - would not recommend anyone stay at a Windham or their attached sister hotel Windgate

Needs updating. Strange odor. Different from photos

Extra parking fee

Upon entering the hotel the lobby looked decent. At the check-in desk there was a sign advising they do not rent to locals. When I entered the area that led to the elevator the aesthetics changed. The elevator was small and cramped. The hallways could use a fresh paint job. Once in the room I noticed I could see the light from the hallway through the door, the lock on the door would not lock and the latch was loose. The bathroom is extremely small. The curtains had holes in them. There was a door that led to a balcony. The dividers between the rooms did not go down to the ground. Looked as if someone could crawl under them. The hotel charges guests $30 for parking only on days there are events at the Reliant Stadium. They allow individuals who are not guests to park on property for $40 taking away spots from guests. After events they permit individuals who are not guests to hang out in front of the property and in the lobby.

The property needs an update. The only thing appears up-to-date, very nice is the lobby area? The bedrooms are all outdated. The building definitely needs a uplifting. It's outdated. With all the buildings that they have, you cannot catch the elevator in your building. You have to walk from a another 2 buildings just to catch an elevator to get to your floor, then walk to your building/room. It needs painting trees or over taking the parking lot. You have to go around trees just to make it in the parking lot. It's a lot of up keep needed as far as the stay. It was quiet. The beds were comfortable. But what was disturbing they charge you $30 to park there, when you are staying and an event is at the NGR stadium.After reservations room for a room, they should not charge you $30 to park if you staying there. If there is a event taking place at the NGR stadium, they will charge you for parking in their parking lot. All they had to do is give you the tag. They shouldn't charge you for parking. They give you a tag, but they still charge you $30 to park. On their property. The bathroom can tell that the bathroom sink needed to be clean. There was not a shine to it. It was dull and just wiped out with no cleaner. You can tell by looking at it. It's a lot of upkeep needed for the amount that they're charging you.

If you plan on staying here for events then it’s close to the reliant stadium so you can walk. The beds were not comfortable, my suite wasn’t ready so they offered two regular rooms for the price of the suite. Even though they found a solution, our room had no refrigerator, the tv was messed up and the remote didn’t work. Also, the outlets didn’t work in the room except the bathroom. The other rooms fridge wasn’t cold at all. 1 star at best.

The inside was clean, but smelled like there was a gas leak in the lobby upon arrival. The room was clean, with no odor. No refrigerator or microwave. The hotel is very old. They updated flooring, bathroom countertops, and beds, but the shower area and other furniture were very old. We had to hold the handle down for an extended period of time for the toilet to flush. The best part of the hotel is being close to the radiant stadium. We came for a concert and they are not good at getting people and cars out. We walked 6-8 min to the hotel (which is where some people paid to park for the concert). Overall, will do for a short trip.

Great service. I enjoyed my stay

You could s

I didn’t like the fact that I had to pay for parking because of the concert.

Close to the stadium Charging 30 even if your staying at the hotel for events

Nothing . But the location close to the Reliant. The rooms are dated with a mildew odor. The bed was not comfortable and the bathroom was a mess. The entire hotel has a bad odor. They made us pay for parking on Friday night due to a concert at the Reliant. That was not disclosed when I booked the room . I would never stay there again . I think you should remove the hotel from Booking.com.

Clean hotel and the location so close to Reliant was awesome.

When I was purchasing snacks from your snack shop, it was irritating to find out that cash is not accepted. Oh well, annoying but it is what it is. And last, it was hard to find an ice machine. The one closest to me was broken. Thanks

Very clean hotel just needs some remodeling in the bathrooms. Overall, great stay if you are attending the game since it’s walking distance. Starbucks inside was missing half of the things to make your order and went to the bar and no one took our order they just sat us down so we decided to leave after 10 minutes of no one coming.

Knowing the age of this hotel I was surprised by the cleanliness and how pretty it still is in the lobby but it is now a Wyndham property. Room was clean and comfy Restaurant had no ability to cook much due to their "having to clean and had no grease as a result" and they sell all fried foods except a burger

Was disspointed with the bar. Knowing there is a high vibe when there is a Cowboy and Texan game, you know veryone will be going to the bar. Just ordered 1 drinl and left, because the service wasnt there!

Basic, outdated, breakfast was plain for the $16.99 per person get better breakfast at a motel inn.

All the workers were so helpful and both restaurants had great food The ice mechanic didn’t work in the 2 build

Great stay!!

The room was clean and the hotel was within walking distance to the event.

When I booked, it stated my room included breakfast and day of, they were telling me that it was not included. Yet i was showing them my booking confirmation email and it showed their breakfast was included. And they were saying it was not showing on their end. It was upsetting since i was specifically showing them the confirmation email that showed breakfast included on the email and they were still telling me no like if I didnt know what I was talking about and still were not acknowledging my concern. Or taking accountability.

na

The room was ok. But you had to pay $40 for parking, even if you weren't attending, because of an event at the stadium that's near by.

For the price we paid, the complimentary breakfast should have been free, we paid $72 for food that was terrible!!! The room was okay but no microwave or elevator for our room in thr building they out us in. I wouldn’t stay there again!!

Rooms need to be clean and disinfected! The chairs and carpet smelled really bad, and the rooms needed more towels only two per room. No washcloths or face towels. The whole hotel needs updating, old elevators, ice machine. The only part of the hotel that looked nice and new was the lobby. The two young ladies were very helpful (Ava & Amal)

M

Excellent

It was great

The hotel lobby was nice but the rest of the hotel smelled, was not maintained, falling apart. There was no fridge in the room and no working ice machine. The shower only had super hot water and no way to regulate it. I would not stayed there again and would not recommend it to anyone.

Property is kinda old, it was good for a weekend we only used it to sleep and shower. Friendly staff right by the stadium its convenient location. I would stay there again, only thing is your gotta pay for parking

How close it is to the Reliant Stadium. It looks very outdated.

The room was clean and well maintained. The staff was courteous and helpful. We stopped to have a few drinks before our concert at the bar and the bartender was welcoming, recommended food, and also got us a shareride. We would stay here again.

.

The staff were very friendly and the room was clean. Very easy to walk to NRG from the hotel.

It needs alot of remodeling its clean but it hs a weird smell maybe cuase its old.

Great if you’re going to NRG Stadium but hotel looks good from outside but a little run down inside and build connections. We had building 2 definitely need to upgrade window blinds.

Location perfect for concerts and events but know that they will charge for parking if there is a concert or event ($30) even that in the description says is included. Shower just have incredible hot water so 1st person can shower fast because at some point water will burn and is imposible to shower (they mention the city closed the water for 2 days so that's why they only had hot water which I didn't understand the explanation at all). Also water in the sink had no pressure at all so very complicated to shower or wash your teeth or even hands. Really a bad experience just location was perfect, I'm glad was only one night.

Enjoyed our stay!

The pool area is decent it could be better, the windows look dirty, the elevator on the pool side seems like its breaking. This hotel definitely needs an upgrade. It was close to the NRG stadium and thats the reason we stayed here. But the rooms are very outdated. Theres holes in the walls and we found a huge cockroach. The bathroom had a bit of mold on the ceiling above the shower.. the staff is cool! Like i said you get what you pay for.

i wished they would of told me about the no cash policy ahead of time

We were told upon arriving No running water and we didn’t get our refund. Although, they said they would.

Was not happy the water was off they need to do some upgrades to the rooms. Also, it smelt like meal doing in there like the floors were wet and dried wet no safes in the rooms no refrigerators in the rooms not very happy at all. Would never stay there. Do not recommend.

Would definitely stay again.

I had such high hopes for this location near NRG stadium but the place is outdated and not what I expected. The TV signal looked like it was from the 80s.

The property had no running water. And the A/C was not working properly due to the lack of running water that help the A/C stay cool. We had to book a different hotel. And since it was during a football weekend and and not booked in advance, we ended up paying more for our stay.

Restaurants never opened for business. No A/C and water upon check in. Breakfast was served without any utensils being provided. Once the water was turned on, no hot water available. Very disappointing visit to this location. Lucky Dominoes was able to deliver....

Restaurant and bar closed the whole time we stayed

At check in..the hotel had no water for 5 1/2 hrs due to a water main break..The bar/restaurant wasnt open the entire trip (Sat thru Sun) Advertised all over opens at 4pm nightly....Best perk a 5 minute walk to the stadium for the game. Also, they charge for parking for the game, prolly to make their mortgage payment.

It is not a new hotel by any means but for its age and size it is still a great location to stay at especially for any Reliant Stadium event. It was very hot outside and indoors the AC was set pretty high as well. Rooms are outdated (bathrooms very)but for the price = reasonable. Bar was great, food was ok and other amenities were fine. $30 parking I guess was reasonable due to Texans football game that weekend. I would stay hear again for its convenience and hospitality.

Great place to stay centrally located. I will stay there again

Everything was perfect except for the breakfast area restaurant. Service was not good. We waited for nearly 45 minutes before we finally got someone to take our order. The order was wrong but we accepted it because we had to get to the game.

Bed nice. TV nice. Quiet. Good location for room. Staff fantastic. Has to ask for bathroom to be reclined. Light bulb needed and phone rechecked. Musty smell in lobby.

Room 1806 large tub faucet completely unusable. I wasn't upset that you had to run the tub water 5 minutes to get steady hot water. Once there was hot water cold water could not be accessed to gain a usable temperature. Again once the hot water makes it to the faucet, there is zero cold water available at the faucet. But you must run the water up to 5 minutes to receive hot water. At that time there is zero cold water to adjust the temperature to usable.

How close it was to the stadium. Was convenient

Cold Room Comfy Bed Too expensive

On site Restaurant/Bar and great proximity to the stadium

Bed was super comfy, the room was cool and comfortable in this Texas heat. View of the pool was nice. Location perfect for attending the Texans game! All a little dated, tiny elevator and bathrooms. Nothing so bad that I'd question staying here again.

clean room , but outdated. the air Conditioner made too much noise.

I would only stay if attending an event at the Reliant Staduim. Not bad, but not the best.

First time at this Wyndham it was very nice, spacious , just a little trouble with the water pressure in sink but will certainly recommend this hotel

There was an unexpected $30 parking fee for a “special occasion” night, that wasn’t disclosed upfront on the reservation. Their website link would not connect to parking for explanation. The Bar was packed with concert goers but only 1 bartender and a long wait for drinks. Finally another came but didn’t know how to create a margarita or process the credit cards. Food was fair at best and the main restrauant was closed. Manager was not willing to waive the parking fee and was abrupt. Said to take it up with Hotels.com. The room was convenient to Reliant Stadium and an easy walk.

The beds and pillows were comfortable but it needs a lot of attention when it comes to maintenance. Only 1 elevator was working, leaving us waiting up to 10 min each time we needed to use it. They charged for parking which was advertised as free parking when it was booked almost a year in advance. Location is close to NRG stadium with just a short walk. The staff was nice bit overall the hotel needs a facelift.

The rooms were very quiet and we didn’t hear any of our neighbors, which was nice. The location was extremely convenient for us, going to a concert at NRG Stadium. We were able to walk to the venue and back to the hotel afterward and felt safe doing so. We weren’t able to experience the restaurant, it had closed when we went there at 10:30 am. We would stay there again, but choose an upgrade for the amenities that we want.

Excellent stay and hotel was nice and clean. Staff was even better

Las habitaciones son muy amplias, limpias y cómodas.

The hotel itself was great the staff great just found it disappointing that they charged for parking due to the event that was going on during our stay, it would’ve been nice if actual customers could’ve been given the parking for free and all others that were just attending the event would be charged. They had plenty of parking, especially towards the back for all the others that were non-customers to park, but other than that, the hotel was perfect.

Happy with our stay thank you. Wish parking was more for customers

No air conditioning, spoke to 3 people, got 3 different answers. Pool had a light with electrical cord hanging out of the side by the water. Balcony was falling apart. No shampoo, conditioner, toothpaste, lotion. Totally junk for the price we paid. Awful!!!

If you're a local resident no matter what your issue is the owner doesn't allow local residents to book at this hotel.

Close to venue I was attending Dirty, a/c only worked in half the unit had to go buy a fan to keep cool, phone would ring in middle of the night multiple times, outdated

Hotel has a weird smell. Lobby looks fine. The rooms are very outdated

Easy to concert

Exterior of building needs some repair in areas, particularly the area around the water feature.

Place was acceptable at best. Got stuck way in the back in a very old building. Room felt very damp and a/c obviously couldn’t remove the humidity. The place looks like very little is put back into it for upkeep. Probably was nice back in the day. It was convenient to the stadium which is probably the only reason it stays open in its condition. Parking is 30 bucks on top of your room charge. Pretty sketchy neighborhood.

For a main event at the NRG the motel was packed and they only had one elevator working and maybe two front desk workers so between check in and getting up to the room took over an hour and a half we asked the staff where the stairwell was nobody would tell us

Great location. Close proximity to Reliant Stadium. Only drawback was the addition of a $30.00 "parking fee" that was not previously announced at the time of the hotel booking. Apparently during certain events at Reliant Stadium the hotel sells parking spots to anyone in order to increase their revenue. However as a guest of the hotel I do not feel like we should have paid the additional parking fee since we already spent the extra money to stay at a hotel within walking distance to the event.

Needed more help for this event

Staff friendly rooms nice and clean.

The room was very clean had a separate living quarters which was nice!

Will stay at Wyndham from now on

Very nice, I liked it alot.