Towneplace Suites by Marriott Houston Galleria Area

Great place. Staff is excellent

Property was well maintained. Staff was friendly and helpful. Clean rooms. Overall great stay. No complaints.

it was fine for the price

Clean room , easy parking

ok

The courtesy shuttle only runs Monday through Friday until 3 PM. Breakfast is not a buffet, and the front desk staff was not very friendly.

Clean room, reasonable price, good parking

We stayed there to get rest and prepare for my husband’s surgery the next day. Unfortunately you can hear the people up stairs. Literally heard them till 4am. I am not exaggerating. It was loud. Did not get the rest we were hoping for. Very disappointed.

It was close enough to downtown and provided everything I needed for my convention stay

Wonderful staff.

Great stay

I recommend this place. Good staff, clean room, etc. Only warning is the hotel is located in a shopping center parking lot that contains multiple shops and restaurants so traffic around there is always very heavy, making it a bit difficult to get to.

Rooms were clean and the space was used practically. The staff was knowledgeable and friendly. Parking was easy.

Location Outdated, The rooms need updating.

This is the most amazing staff. They are professional and engaging - the hotel is always on point

Did not eat breakfast. Parking felt safe

Room was well cleaned. Staff was helpful and friendly. Breakfast was good and tasty.

Yeah

Great place and breakfast was great.

Roaches

Na

Friendly staffs

free parking

El cuadto olia mucho a humedad

Fine

Friendly staff Good value

The staff was very nice and helpful! The breakfast was great and the location was not too far from where I needed to be while I was there. I overly enjoyed my stay, if you need to be somewhere long term this is the place for you!

It was not maintained well. The room furniture was stained. The lobby furniture had torn fabric. The floors were not swept. A used kleenex sat on a table for hours. The hallway smelled like weed. Dog were allowed.

I had an amazing stay in this hotel. The hotel environment and room were clean and the room was cozy. The breakfast was fresh. The staff were nice and parking was good

Nice hotel, convenient location

Decent Breakfast

Breakfast was good; free parking was a plus; and staff were nice. They can do better with bed and the pillows which are not comfortable.

Just note that traffic is terrible getting out of the parking lot during certain times.

loved the little kitchen

Parking felt safe and easy. Room was very clean - no concerns. Staff was helpful.

All good

Friendly staff and clean Location

Cleanliness and carpet smell

The picture looks bigger than the actual site. The futon was bad.

Too old and poor response

Nice and clean Crime in parking lot-someone had their tires jacked. No security nor surveillance.

The property was fine. Everyone was friendly. Everything was clean. There were pets there, but they were well behaved no barking. Everything was fine. The breakfast selection was good. Whenever we come to Houston, we stay at this hotel. It’s very convenient to everything we are interested in.

Decent breakfast, pleasant staff and good location

It was clean and everyone was friendly. The breakfast was good and there were plenty of tables and seats. The rooms were stocked nicely with kitchen articles. Almost $4 for a candy bar was ridiculous.

Clean, quiet and comfortable room. Breakfast was great! Would definitely stay again.

Property was clean and very close to shopping and restaurants. Room was clean Parking was free.

Misty smell. Older hotel

Clean rooms. Adequate beds. Free breakfast was above average for comparable hotels.

Kids upstairs were stomping all day from 6 AM ON WARD. I CALLED 4x and went downstairs in person once to ask the desk to tell them to stop. The guest NEVER stopped

Hotel a little older. But rooms clean . Staff helpful.

Friendly staff, happy to help out

Rooms need updating. Definitely older but clean and beds were comfy

Clean,accessible and centrally located.

The room was great. The gym was minimal and the pool was the same. Ewing in the parking lot with Walmart and chick filet was pretty anoying .

Grewt location near lots of dinner. Clean room friendly staff and breakfast had several options.

Room smelt stale, air conditioner made a low humming sound that couldn’t be turned off and the beds were old.

Amazing

Close to everything !

Clean room , good breakfast

Everyo

👍

The front desk guy was very nice and the room was very clean.

The staff was so friendly and helpful. I had booked for the wrong date and she helped me take care of it without charging me an extra fee for cancelling and booking a new room.

Breakfast was good every morning. I liked the variety. Staff was friendly. Couple of sketchy people that stayed near the hotel. Hard to get in/out of parking lot due to traffic.

The breakfast did not have much variety.

Good bfast. Good location close amenities nearby and quiet at night close to main access roadways. N/a

What a deal! 2 bedrooms, living room, kitchenette, and large bathroom for under $200 a night. Free self-parking and plenty of it. Free coffee in the lobby when we checked in. Snacks available for purchase. Pappas Steakhouse was a short Uber drive away. Everything was clean and the kitchen was stocked with dishes and cutlery. Would definitely stay again.

Love it clean quiet Nothing

Breakfast fresh, simple, tasty. Room 2BR was clean and kitchen furnished. Elevators were fast. Check in/out was quick. Room was quiet We did not use other amenities.

The cleanliness.

Great location. Near the galleria and very convenient for the events o had going on. The property was great. Very clean and quiet

The room was very clean and so was the hotel. I will stay there again!

Clean room great price point next expressway Wal-Mart. Can cook a meal or go to the nearby fast food and restaurant.

Yes

The central location is great! The rooms are well equipped and clean and the hotel well-maintained.

Clean, nice booking.com didn’t reveal non refundable pet charge of $100. I would have looked elsewhere for accommodations. Sofa sleeper had big stain, so my daughter would not use it.

Everything was great!

It was a very quick trip, checked in at 10pm, checked out at 5:30 am not really enough time to comment. I've stayed here before, I've never had a bad experience.

They had several hairs all in tub and shower area! The sink vanity wasn’t very clean nor the toilet seat! It was late so I didn’t report it although I think my granddaughter left a note on the clipboard

Clean, convenient location, staff was friendly

The staff was the best & the room was very clean. The breakfast was good and very enjoyable for what it was.

Same as always, clean well appointed room, good service.

Excelente servicio y muy limpia la pieza. Cocinamos…tenía de todo 👌👏👏

Clean, older hotel in a good area. Close to restaurants and a Walmart.

Room was clean but carpet needs to be cleaned. Room does smell fresh at all.

This was a good choice for a quick overnight stay in our case, but the room was big, and with the kitchenette and work area, we could've stayed much longer. The room was clean and the bed was really comfortable. I'd definitely stay here again.

Good located, Walmart behind the hotel and restaurants across the street is a plus. The room was clean, the kitchen is very helpful traveling with kids, the pool was clean. The self free parking lot is great. It was my second time in that place in this year.

The property is with walking distance to a variety of fast food places and Starbucks. Retail shopping is also within walking distance. The room was equipped with everything I needed to prepare my own food which I prefer. I will definitely stay again.

Ok.

Very small TV.

Shops nearby

Room was very noisy due to the fridge and smell moldy.

Convenient to downtown Houston and major highways.

Overall, it’s one of the great places I’ve stayed in a weekend ( one night only). I’ll definitely book again if needed to be in the area again.They had good complimentary breakfast. Night shift receptionist need to be more accommodating and attentive to guests coming into the entrance.

Very spacious room

Love them as always!!

Purpose of the trip was a one night stay for a concert at NRG. Hotel staff allowed us to check in a little early so that we could change and get ready for the show. Room was clean and updated. Bed was comfortable and the room was quiet with no issues. Great stay.

Great location with shops, restaurants, and a gas station nearby. Convenient parking, clean facilities, and a quiet atmosphere made for a comfortable stay. I wasn’t able to extend my stay for an additional night at check-in and was advised to follow up at checkout. Thankfully, the day shift manager was very helpful and able to accommodate my request.

Loved the fact that the room i stayed in had 2 bedrooms. Worked out perfect for people traveling with another person.

Great location and amenities if you need to be close to medical care in downtown Houston—free parking and breakfast. They have a shuttle as well.

Sofa beds uncomfortable

Place was not all that, very poorly room, old, not clean, would not go back

Great breakfast!

Good hotel but needs new carpet.

Pet deposit policy is not stated anywhere when booking. We were charged a non-refundable $100 pet deposit for a 5 lb Yorkie. Will not book here again.

My stay was amazing there was a Starbucks and Walmart right next to the property

Easy to get to. Great sized room and bath. Comfortable clean beds. Friendly, courteous and helpful staff.

Literally ran out of water while showering on second day there. It came back a few minutes later, but it was annoying. Plus, door did not have proper seal on frame so noise came through the opening. It was an average stay otherwise.

Location was convenient and my room was clean with enough towels and bedding. However, the AC in the gym was not working so it was ridiculous to try to work out in it. Also, the reservation clerks were unfriendly and unwelcoming. Not a place I would choose to stay in again.

Friendly service, safe location, great value

Great breakfast!

Room could’ve been cleaner but not bad

Excellent business

Very enjoyable

Hotel was clean and well maintained. I was impressed they had two gas grills to use by the pool. Area around the Hotel was quiet and very safe. There was a decent selection of fast-food restaurants (mostly chicken places) with one really good burger joint that had been there for over 40 years and a Wal-Mart walking distance from the hotel. However, there are no sports bars in walking distance from the hotel. There were some a few miles away but I was visiting and did not rent a car so I used Lyft to get everywhere. It would have been nice if there was a place to get a beer nearby.

Decent property

The gym was very small and AC was not working. Breakfast was poorer compared to elsewhere hotels of similar standards. Room was fine.

People were very friendly and I loved all of the common spaces. The gym was missing quite a few weights. The rooms were nice and had everything that I needed.

Fitness gym clean and in good condition

It is a decent place to stay if you are trying to save. It is located around a lot of options.