The Westin Houston Downtown

Front desk staff was amazing! Room were very clean! We had a great experience.

Exceptional

I stayed at The Westin because I had a work trip in downtown Houston. If you’re looking for something nearby the convention center, that’s quiet and has some good restaurants nearby, this hotel is amazing. Not only that, the king bedroom is spacious, great amenities with a spacious bathroom, a snooz white noise machine, and even an option to rent two monitors, a keyboard / mouse via Outpost. Truly an amazing experience as a business traveler. The staff at front desk were so helpful.

Nice staff. Located close to downtown activities. Loud traffic could be heard in room throughout the night ( think ambulance, motorcycle etc.) I guess that’s being part of downtown maybe. The biggest disappointment was the horrible water pressure.

Great hotel and proximity to Daikin Park! Loved having the little coffee shop in the lobby. Only negative was the noise level from the lobby each night. We had a room facing the interior lobby and the noise was tough to fall asleep to until past 1am. They did give a noise machine to help but some people’s voices just carry more than others. Not the end of the world but just poor planning on the design overall I feel.

We didn't have breakfast there, but dinner Saturday night was very good.

We didn't have breakfast there, but dinner Saturday night was very good.

Location was perfect. We went to an Astros game. Breakfast was very good. Room was clean and comfortable.

Location was perfect. We went to an Astros game. Breakfast was very good. Room was clean and comfortable.

Exceptional

We enjoyed our stay. Westin actually has REAL coffee in the rooms. Will stay again.

Best hotel in that area. Across the street from Daiken park.

The location is perfect! We were in town for the Astros games! Close to everything we were looking for! N/A

The location is perfect! We were in town for the Astros games! Close to everything we were looking for! N/A

Central, clean, beautiful lobby bar to watch sports

The hospitality of the the employees There was no dislikes

The hospitality of the the employees There was no dislikes

The staff was courteous and very helpful. Food was excellent. The room was great.

The hotel and staff was great and great location for

The Westin Property was extremely well taken care of from a cosmetic view. What made our stay the best was the staff. From front desk to cleaning services to the bell hops they were all nice and professional.

All the staff was very nice and helpful. The room was very clean and up to date amenities.

We enjoyed our stay at the Westin Houston Downtown...so convenient for attending an Astros game and not having to fight any traffic. The staff was helpful and kind.

Exceptional

We were in Houston to see a couple of baseball games and the Westin's location was perfect. The staff were very helpful and friendly while the room was clean and comfortable. The closely adjacent Vic and Anthony's Steakhouse was very good.

Mikey at the desk and Jerome in the cafe were great. Enjoyed talking to them

Accessible Theres nothing i can say we loved our stay there

Accessible Theres nothing i can say we loved our stay there

Exceptional

Extremely clean and wonderful staff

Very good

Very good

Beautiful hotel. All the staff was wonderful. Rooms were excellent and the location was just perfect. We had a concert at Minute Maid park and it was literally across the street.

Exceptional

Exceptional

It was clean, the beds were so comfortable and the staff was very friendly and helpful. We were so close to Daikin park, it was a 3 min walk.

Awesome stay, great service! Top notch here!

This is an extremely friendly, comfortable, quality hotel. The staff were so wonderful and went out of their way to make sure I was taken care of. The room was very clean and well decorated, the bed was super comfortable. My stay was very pleasant, - this is now my go to hotel whenever I need to stay in downtown Houston.

Service was great

Excellent check-in experience.

Good location near convention center, stadium, and reasonably close to downtown. Good restaurants right around.

Excellent. Great location for sporting events.

Gorgeous hotel! Rooms were extremely clean, well-arranged, quiet, and updated. Staff were all polite, helpful, and went out of their way to accommodate us. Loved the entertaining and relaxing bar area! Safe downtown location.

Love the smell as soon as you walk in. People are also so friendly from helping me out of the car to walking us to the elevator. Room was incredible view of lobby! Very quiet.

Staff was really professional and friendly. The food was great for breakfast and dinner. The location to Daikin Park was so easy to get to, and getting our car from valet was real quick. We would love to stay there again!

Bar was great, food was yummy!

Beautiful hotel! The property is right across the street from Daikin Park. The Astros game started at 3pm and we were able to check in early. The staff (valet, doorman, check-in, bar/restaurant waiters) were all super accommodating. Restaurant was delicious. We had Jim Beam lemonade, Patron strawberry margarita, pizza, Caesar salad with grilled chicken, and the breakfast buffet. I didn’t care for the scrambled eggs. The room was spacious, clean, updated, and comfortable with amazing views of Downtown Houston. The room also had a fridge and a variety of free coffees and teas. We would stay here again!

Thought the corner room had a different view of the baseball park but all good

Hotel was catty-corner to Daikin Park which was awesome. The room was nice and clean, the bed was comfortable, and the staff was very welcoming.

The Westin is must when going to an Astros game.

Always so nice, clean, staff is always friendly, and the food is great! Can hop across the street to the ballpark, makes everything nice and easy!

We had a great stay.

Street noise and then party crowd make it hard to sleep.

We were triple charged the first night. No help from desk staff. Also we moved the 7 dollar waters (not far) just out of the way. Not opened at all. Only moved. Front desk said she could not refund non opened smart waters. Nice staff in lounge but very very much ripped off on price of room and we were forced by our minor daughters robotics competition to HAVE to stay at this hotel to be allowed to compete. Felt very deceived by price changes as well as not being told to not move or touch water. Price of room should have not went up especially since they are partnered with the FIRST robotics competition and require guests to stay at example this hotel. Just deceived and paid over 800* for 1 night in a king room.

wonderful comfortable room. We stayed here years ago and returned largely because of the on-site food options. A lot has changed and while the room is wonderful and the hotel is fine, the food options disappointed us-not enough simple options, and too much salt.

Friendly, clean, and excellent food

Everything was perfect

Excellent

Property was the nice

Room was comfortable and relaxing

Everything was awesome. The staff was courteous, nice, friendly. Really amazing. Thank you all for the hospitality. For sure coming back for another vacation..

Clean room, friendly staff

Stayed there for the weekend to go to a show next door. Room was clean and the receptionist were all very helpful. Good water pressure and the room was well organized.

Bar tenders were awesome!

The hotel was clean and the staff members were very friendly and helpful.

Ckean room. Great staff and nice bare vibe.

Beautiful hotel with friendly staff and convenient to stay for games.

Great stay for NYE! Beautifully renovated hotel and room. Bed was extremely comfortable and loved the layout of both the room and bathroom. I liked the tub and shower were on opposite sides of the spacious bathroom. Also great pressure from the rainfall shower head! Would definitely stay here again.

Everything from service to the room was excellent

Room was very clean and experience with the staff was great

Clean hotel.. comfortable room.

Great experience with friendly staff and quick service. Amazing interior design and a welcoming environment.

Close to Daikin Park

Food was good at the bar, do not stay on a low floor, you’ll hear every noise from the lobby.

Amazing

The staff is awesome. from the valet parking to the staff and check in. they went out of their way to make sure we were well taken care of. the hotel is beautiful and the rooms are so comfortable. Vic and Anthony's 30 foot walk makes life so easy. 10/10

Staff hospitality was excellent, and housekeeping outstanding! Requested extra towels and they always remembered to keep us stocked with them.

Very clean hotel

Amazing customer service.

Great location and clean

Wonderful place! Nice clean rooms, great bar area!

It was hot and humid….but the hallway and lobby were cold …..

The way we are treated here keeps us coming back. Hospitality and respect are everything and this is the best!

Great staff

This hotel is across the street from Daikin Park, so location is ideal. Also, it was easy to get back onto I-45 in the morning. However, it is pricey valet parking only and breakfast is not provided. We had no hot water in the morning to shower. The Ballpark Cafe was delicious but quite expensive. Between parking and incidentals,they put the largest hold on our accounts that I have ever encountered in a hotel. I would probably stay here again if I was going to an Astros game just because it's so close, but otherwise I wouldn't choose it for our travels.

Situated downtown next to George R Brown centre, the reason for my stay. Restaurants and bars in local area. Valet service quick

Loved the sound machine in the room.

Friendly and professional staff! Great location, especially for Astros games. Lovely hotel; would definitely stay again.

Could not have been better. Staff was excellent. Property was beautiful. Location was perfect.

Walkable from the Daikin Park and friendly front desk and valet staff

Perfect for an Astros game! Super nice and clean! We will definitely be back!

The rooms were immaculate and the staff was so helpful. The restaurants all had delicious, wonderful food!

The closeness in proximity to Daikin Park

The hotel was located exactly where I needed to insure that I could walk to the ballpark for the games I was attending. Valet parking was expensive but convenient. The food in the restaurant was quite good and room service was fairly prompt. The room was quite spacious and comfortable. I will definitely visit again.

Friendly staff, beautiful hotel and rooms

Excellent customer service, front desk top notch!! Clean and spacious room

Nice and friendly staff

Horrible mind numbing music in the lobby on Saturday night.

The restaurant downstairs was amazing and convenient. We had breakfast and the staff Lupe was wonderful. She was very detailed, quick, and friendly.

Great

Very clean!

Overall ok

Modern property located downtown by the baseball stadium. Great bar area in the lobby and many good options in the vicinity. Parking is expensive but lots of on street parking which is free from 6pm until 7am.

For the price, the beds were hard and the rooms were hot. I wouldn’t stay again. The staff was awesome, though.

Have always stayed here. All of the staff are awesome.

The room was very clean and comfortable… Very walkable to the stadium.

Good stay just not 5 star.

Beautiful hotel. Staff very friendly and accommodating. Love the room and beds. Very enjoyable stay.

Staff was very welcoming

Excellent. Love the stay. Breakfast was great! I can do it again.

Rooms were clean, new, and quiet! The staff were so friendly and helpful!

Great time.

This place was amazing. The service was top end quality from check in to check out. The room was extremely nice and comfortable. Vic and Anthony's 10 steps away and a bar in the hotel that was a perfect place to end the night

Amazing!

Hotel management kind of messed. Gave my wife wrong room card at check in. When we backed at night, found all luggage gone from room. Then the front desk found it took by room services and still lost the charge cable. Breakfast card got wrong date. This hotel looks nice, the management is mess!

The staff was excellent

Bs valet rates . Noisey area at night on weekends

Location, quite,dining,easy parking, convenient

Perfect spot for an Astros game across the road at Daikin Park. Lively bar in the foyer area both before and after the game. Room was furnished in traditional Westin fashion - might be time for a freshen up?

The room was absolutely beautiful and clean. Other burning my hand with coffee because of the barista failing to put the top on correctly when handing it to me, the other staff was pleasant.