The Moran CITYCENTRE
About The Moran CITYCENTRE
The Moran CITYCENTRE Located in Houston's vibrant CITYCENTRE district, The Moran CITYCENTRE is a AAA Four Diamond boutique hotel that seamlessly blends modern luxury with urban sophistication. Following a recent multi-million-dollar renovation, the hotel offers refreshed guest rooms and enhanced public spaces, providing an elevated experience for both business and leisure travelers. Accommodations: Each of the 244 rooms and suites features floor-to-ceiling windows, plush Egyptian cotton linens, and curated bar carts stocked with Texas-based liquors. Guests can enjoy amenities such as 49-inch LED TVs with streaming capabilities, Illy coffee makers, mini-fridges, and complimentary high-speed Wi-Fi. Daily housekeeping and plush terrycloth robes add to the comfort of your stay. Dining & Social Spaces: Start your day with a gourmet breakfast at Café Moran, and unwind in the evening at The Allegory Bar, which now features a 950-square-foot terrace with outdoor seating. Amenities: Outdoor pool overlooking CITYCENTRE fitness center Complimentary garage self-parking Complimentary car service within a 5-mile radius Monthly lobby social events Full-service business center and flexible meeting spaces Located within walking distance to upscale shopping, dining, and entertainment options, The Moran CITYCENTRE offers a dynamic and convenient location. Downtown Houston and Minute Maid Park are approximately 15 mi away, while NRG Stadium is within a 30-minute drive. George Bush Intercontinental Airport is located 29 mi from the hotel.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally enjoy the hotel's location, with numerous restaurants, shops, and entertainment options within walking distance. The staff is often praised for their friendliness and helpfulness. However, the hotel is undergoing renovations, which has led to some inconveniences such as noise, unavailability of certain amenities like the pool and gym, and a lack of clear communication about the ongoing work. Some guests have also expressed dissatisfaction with the quality of breakfast and the cleanliness of rooms.
- Convenient location with easy access to restaurants, shops, and entertainment
- Friendly and helpful staff
- Ongoing renovations causing inconvenience and noise
- Quality of breakfast and cleanliness of rooms could be improved
- 5/5
These hotel was a very relaxing experience. Crazy that we stayed during Halloween & though the shopping area had events, we heard absolutely nothing. Will surely be staying here again.
- 5/5
Everything was incredible 100/10.
- 5/5
Great location, in the middle of city centre
- 5/5
The hotel is very nice and the location was fantastic. Very walkable to restaurants and shopping.
- 5/5
Very nice Quiet clean will definitely stay again
- 5/5
Great stay, nice staff! Room was amazing..very clean! Nice view…great location. A++++++
- 5/5
Our rooms were very clean and customer service was very satisfactory.
- 4/5
It's quite until the music from outside starts.its okay, though. We get a bottle of goid wine per stay. The refrigerated is nice.
- 5/5
Room was beautiful with a great view
- 5/5
Amazing location. Perfect for a Houston getaway that doesn’t involve inner loop worries. Proximity and ease of access to the highway is unmatched.
- 5/5
Sooooo great !
- 5/5
Hotel is close to dining and attractions, room was very clean and quiet. N/A
- 1/5
The property is great. Can't beat the location if you're looking for lots of commercial in walkable distance. The issue I have is I stayed there 2 weekends ago and have yet to receive my receipt. I have incidental charges of ~$270 on my credit card and have spoken to 4 different people since checking out, including the front desk and their customer service. I was told I'd receive a copy each time. The second to last time I was told it was being escalated and I'd receive in one business day. Instead I've only received one email....a marketing push to book another stay. I assume I have to physically go there this weekend to resolve the matter as when I call, I'm told they can't see what the charges are for.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Rooms were clean .. perhaps a section to purchase juices and small snacks after the cafe closes.
- 5/5
Great area
- 5/5
Hotel is great, well kept, linens comfy bed etc. and the location is right at the heart of fine dining and things to do. Will return.
- 4/5
Very good
- 5/5
Clean room and attentive staff
- 5/5
I had a GREAT stay and will be back again soon.
- 5/5
We arrived around 5 pm and out room was not ready due to a conference attendees checking out late but we got upgraded… to the PENTHOUSE!! Needless to say the room was fabulous, great views, clean. The location is undoubtedly the best, restaurants within walking distance. Highly recommended.
- 5/5
I’ve stayed there a few times. I’m steady booked again.
- 5/5
Clean
- 5/5
Great stay, the rooms were amazing, I wish I could afford to stay longer.
- 5/5
It was convenient for us obe shop stop loved it
- 5/5
This was a great hotel in a great area ! Parking was easy and the staff were so friendly. I will definitely stay again.
- 5/5
Beautiful property and great location, wonderful staff. Will definitely stay again.
- 5/5
I don't know Houston very well, beyond the fact that it is HUGE, but I think I would want to stay here whenever I visit in terms of 4.5-star luxury for 3-star prices. Staff are very friendly and welcoming; you feel like a treasured guest who stays often. Room was quiet, no noise from outside. Full pay bar in room with nice selection (but I didn't have anything).
- 5/5
Moran is a great hotel and we would stay here again. The staff were friendly and the area is amazing!
- 1/5
It was clean and nice. I enjoyed the area around it Our room was not ready when we checked in. I booked the room over a month In advance. We had an event to be at by 6pm. We were EXTREMELY late to our event bc we did not have a room ready. We didn’t get a room until after 5pm. We still needed to shower, get dressed, hair make up etc. I am extremely disappointed
- 3.5/5
Location
- 1/5
It was clean and nice. I enjoyed the area around it Our room was not ready when we checked in. I booked the room over a month In advance. We had an event to be at by 6pm. We were EXTREMELY late to our event bc we did not have a room ready. We didn’t get a room until after 5pm. We still needed to shower, get dressed, hair make up etc. I am extremely disappointed
- 3.5/5
Location
- 2/5
The staff upon arrival was not accommodating. The room didn’t feel clean- woke up next morning to see hair in sheets . A big wad of hair . Gross - I will never stay at this property again .
- 5/5
Had a great stay in this very nice hotel. Rooms were clean and hotel was very modern. Located in a great location with food and things to do right outside the hotel. Also has a bar right by the lobby and the credit toward the room that you can use comes in clutch. I would definitely stay in this hotel again.
- 3/5
Location is great though best feature!
- 5/5
10/10
- 5/5
Wonderful location,staff and facilities.
- 5/5
Wonderful location,staff and facilities.
- 5/5
Everything was exactly as advertised.
- 5/5
Awesome accommodation’s and very convenient. The staff was fabulous and professional
- 4/5
Nice hotel, room was well appointed. Pool was very small. Easy access to City Centre. Bar was nice after a long day. Greeted with a bottle of wine. Parking was easy.
- 5/5
Very clean, quiet, nice. The environment is aesthetically pleasing.
- 5/5
The location of the hotel was great with so many places to eat very close by. The hotel had a vehicle to take us to our favorite restaurant: the taste of Texas. The room had a great view with a very large window. The bed was nice and room had a cart for additional drinks.
- 4.5/5
location and services nothing
- 4.5/5
location and services nothing
- 4/5
Great location for business trips in the Energy Corridor. Being close to CityCentre makes it very convenient to grab dinner or pick up essentials. The hotel is clean and the amenities are good overall. The gym is underwhelming and needs improvement. Value for money is lacking due to too many extra fees—including charges just to stay and fees to receive packages. Breakfast was also disappointing for $24.
- 0.5/5
Zero communication. Cannot even call them to cancel our reservation and we got charged bc we couldn’t get in contact wit
- 0.5/5
Zero communication. Cannot even call...
- 4/5
First front desk receptionist was great and the cleaning room staff on my floor of a was great.
- 5/5
Beautiful property surrounded by local shopping and food within quick walking distance. Definitely a stay if you prefer to not drive!
- 5/5
Great location. Walking distance to a lot of good dining options
- 5/5
It was well maintained and the location was perfect. Nothing
- 5/5
It was well maintained and the location was perfect. Nothing
- 5/5
Clean roomgood staff
- 5/5
The views from the hotel were great, and you really can’t beat the location. The Moran is right in the heart of CITYCENTRE, surrounded by great restaurants, shopping, entertainment, and nightlife—all within walking distance. CITYCENTRE holds a special place in our story, so being able to celebrate our anniversary here made the weekend even more meaningful. The Moran provided the perfect setting for us to relax, reminisce, and enjoy our time together. Great atmosphere, beautiful views, thoughtful touches, and an unbeatable location. We truly enjoyed our anniversary stay and will definitely be back!
- 5/5
Best hotel shower i have ever been in, wife even made a comment on shower. Room was super clean and spacious king bed had king size pillows and we got a good nights rest
- 5/5
Best hotel shower i have ever been in, wife even made a comment on shower. Room was super clean and spacious king bed had king size pillows and we got a good nights rest
- 5/5
Amazing
- 5/5
Great property and location
- 5/5
Everything is always nice!
- 5/5
Wonderful hotel; staff very helpful. In an area with lots of restaurants, shopping and there is a beautiful play area for families to relax. Exceptional!
- 5/5
Exceptional
- 4/5
There is a $25/DAY charge for wi-fi and a few other amenities ( pool, fitness room) that are usually included in the room rate
- 2/5
I wanted to stay another night but the desk clerk (she) said I would have to book it myself or she would but at higher rate, that ticked me off and I did not stay another night. Also I phone not working properly or on/off signal in room using your WiFi.
- 5/5
Room was clean and comfortable. Excellent location.
- 5/5
Best hotel I have ever stayed at. With shops and restaurants within walking distance I had no reason to move my car
- 2/5
There were only 2 washcloths and a hand towel in the room for two persons. I had to call to get bath towels. This lack of attention to details shows a real problem with the management. Also, I was charged more for my room than I was told when I booked the reservation.
- 5/5
Incredible property! Tons of amenities, lots of shopping and restaurants that are walkable.
- 5/5
Great property and location, plenty of shopping and dining within walking distance. Will definitely return for another staycation.
- 5/5
This hotel was nice I loved it clean rooms close to everything you need breakfast was good 5 stars for me
- 5/5
Excelente servicio el lugar muy limpio fue un buen fin de semana ❤️
- 5/5
Clean room, great location and vibe
- 5/5
Excellent location for restaurants, bars, and shopping.
- 4/5
We had a lovely stay. The room was very nice with a great view. The only thing that didnt make this weekend enjoyable were the pillows. They were flat as soon as you lay your head on it. We did enjoy breakfast with alot of different options.
- 5/5
Beautiful decor and excellent location. Walkable to many shops and restaurants.
- 5/5
Our room was very clean. We’ve stayed at this hotel many times in the past and have always enjoyed it. The staff at check in wasn’t as friendly as usual and I had to ask for my bottle of wine that was included in our room.
- 5/5
Will stay again
- 5/5
Best location possible in City Centre. Walkable to everything. Clean and well maintained.
- 5/5
we had a great stay!
- 5/5
Front desk was wonderful, pleasant and friendly
- 5/5
The hotel was beautiful and staff was kind.
- 5/5
Such a convenient hotel! Love the location and walking around City Center
- 5/5
Had a short power o
- 3/5
Room was clean and comfortable. The bathroom sink was cracked but did not leak. The handle on the shower was very loose, almost coming off. Breakfast was OK. A bit pricey, and no better than the free breakfast one gets at less expensive places. For the price, I expected better
- 5/5
Phenomenal environment
- 5/5
Everything was great. Staff professional and rooms clean
- 5/5
Nice property, good value, excellent location.
- 5/5
Room was very clean, bed was comfy & we loved walking from the hotel to the restaurants and shops nearby
- 3/5
Paid 100.00 more than I was expected to other than that hotel was really nice.
- 2/5
Checked out early due to a power loss.
- 5/5
Excellent location for eating, drinking, and shopping. Very convenient.
- 4/5
The room was very clean and the lobby overall. We were unable to enjoy a lot of the amenities due to only visiting a short while. I would stay here again. The parking garage can be tricky, but we were fortunate to find a parking space near the entrance of the bridge that takes you directly to the lobby. There are plenty of eateries and entertainment sources in the area. I recommend this location.
- 5/5
Experience was great, we would love to stay again. The only thing was that we didn’t know before arriving or told when when we checked it was that the hotel was running off of a generator. Which wasn’t necessarily a bad thing but unfortunately the the generator went out while we were on the elevator and we were stuck for about 10 minutes before everything reset and the doors opened up. Unfortunately we were with no power for about an hour. Non the less they were able to restore power and the rest of the stay was pleasant.
- 5/5
Convenient!!!
- 5/5
This hotel and the amenities were excellent! Staff was very friendly, welcoming and helpful. The room was clean, quiet, and the property as a whole was well taken cared of
- 5/5
Beautiful hotel and accommodations. We loved the location- in the heart of City Centre. Will definitely be back!
- 5/5
Beautiful rooms and excellent service, nice restaurants nearby and walkable
- 4/5
Didn’t like cheap thin toilet paper.
- 3/5
Food was terrible
- 5/5
I loved everything about the place
- 3/5
My stay was okay. I stayed for the weekend. I was just annoyed at the hotel wanting to nickel and dime residents for amenities, e.g., using a microwave onsite was not permitted but they could send a microwave to my room for a deposit. I've never been charged a microwave deposit in my life. But yeah, the rest was fine.
- 5/5
The room was clean and the staff were helpful. I always enjoy my stay here.
- 5/5
Great property in a great location for CityCenter.
- 5/5
Great experience overall.
- 4/5
Clean room. Nice staff.
- 5/5
We had a wonderful stay! The hotel was very clean, and the food and drinks were excellent. We especially enjoyed the fun World Cup atmosphere throughout our visit. The location was perfect, with plenty of restaurants and shops within walking distance. It was also very convenient to park in the complimentary garage, and having EV chargers available was a great bonus. The pool was a great place to relax as well. Overall, it was a fantastic experience, and we would definitely stay here again! Thank you, The Moran!
- 5/5
Very easy check in. Great location
- 5/5
The Moran was the perfect hotel for my staycation. The property was extremely clean and well maintained. The check in was quick and easy and the complimentary wine was a nice bonus. If you’re looking for a great place to stay that’s within walking distance of several restaurants and shops, this is the place for you! I will definitely be returning! Also, free parking!!
- 4/5
Beautiful hotel - difficult to find my way around. The signage from the garage to the hotel is terrible. Signage near all elevators is terrible. I did a lot of unnecessary walking around hauling all my luggage which is a poor way to start a hotel stay. Maid service not great, but the rooms and public spaces were clean. Service at the bar really slow.
- 1/5
They charged me twice for the room after I had already paid with Expedia.
- 5/5
Clean room
- 5/5
Great place
- 5/5
Great stay! Very convenient to restaurants and shopping.
- 5/5
Our go to Houston hotel
- 5/5
spacious rooms - great area where everything is walkable
- 5/5
The pool was wonderful for the entire family.
- 3/5
A few things are starting to age and need a little maintenance, but still a very nice place. Only disappointment this time we stayed here was that none of the staff seemed like they wanted to be there. No one was particularly rude, but no one had a smile and every interaction was right on the verge of a bit sharp in the way they spoke to us. We also ordered food from the bar for happy hour and it never showed up after about 50 minutes and we were heading to dinner anyway, so I just cancelled it. Again, bartender wasn’t necessarily rude, but her words could have been a little kinder, and maybe an apology or something would have been nice? Her response was “as you wish”. Again, not rude, but in the context of the situation, it was close to a bit rude. Will give them another chance in the future because we like the place and the location, but wasn’t nearly as impressed as we used to be with it.
- 5/5
Just a great staycation for one night… we enjoyed the city center area the small pool, the bar area, and all the restaurants around