Symphony Inn and Suites

2-star hotel Great 11744 SW Freeway, Houston, TX, TX 77
Symphony Inn and Suites

About Symphony Inn and Suites

Easily accessible from major area highways and close to downtown Houston, this hotel has spacious guest rooms featuring microwaves and refrigerators. Coffee and juice is available at all times in the lobby. The Symphony Inn and Suites features free Wi-Fi and in-room CD and DVD players. Guests can also enjoy free in-room movie channels and 24-hour coffee in the lobby. Brazos Bend State Park, the Fort Bend Museum and the George Observatory are all situated near the Symphony Inn. The Houston Zoo and Minute Maid Park are also nearby.

Amenities

  • 24-hour front desk
  • Meeting space
  • On-site dining
  • Café / coffee shop
  • Wheelchair accessible
  • Smoke-free property
  • In-room safe

Reviews

3.6 / 5
Great 357 reviews

Guests generally appreciate the cleanliness, comfort, and affordability of the hotel, as well as the friendly and helpful staff. However, there are recurring complaints about the state of the bathrooms, issues with AC/heating, and concerns about safety and cleanliness in some rooms.

What guests liked
  • Clean and comfortable rooms
  • Friendly and helpful staff
What could be better
  • Issues with bathroom cleanliness and maintenance
  • Problems with AC/heating in rooms
  • Kathrina Aug 2026 · via hotels.com
    4/5

    Bed and linen were comfortable. It was quite throughout the night. Price is good for the area.

  • Evariste Jul 2026 · via booking
    4.5/5

    Superb

  • Bianca Jul 2026 · via expedia
    5/5

    We stayed for 3 nights and enjoyed our stay. It was quiet and in a good central location.

  • Mandakini Jul 2026 · via priceline
    0.5/5

    Nothing was good about this motel. I cancelled my booking and looked for another motel in the middle of the night. The area smelled with marajuana. The refrigerator had beer bottles from the previous guests before us.. the room didn’t lock properly. So, we left right away. We never stayed at this place even though we booked it. I was there with my two kids and it was really bad. I would never visit this place again.

  • Mandakini Jul 2026 · via booking
    0.5/5

    Nothing was good about this motel. I cancelled my booking and looked for another motel in the middle of the night. The area smelled with marajuana. The refrigerator had beer bottles from the previous guests before us.. the room didn’t lock properly. So, we left right away. We never stayed at this place even though we booked it. I was there with my two kids and it was really bad. I would never visit this place again.

  • Yolanda Jul 2026 · via expedia
    1/5

    This places was horrible. I don’t know how they have a 8 review on Expedia. They had roaches TV didn’t work. Couch dirty mirrors dirty. Bed frame dirty. Guy move us to another room and the same thing more roaches in that room. Worst experience I had. Tried to cancel he said I couldn’t. I had to cancel through Expedia. I let him know all this before I left. Even showed him the roaches. Remote had no back on it. This should have been a 1 on this app

  • Pamela Jul 2026 · via expedia
    1/5

    We did not stay after seeing the room & management would not respond to refund requests from Expedia.

  • Joe Jun 2026 · via booking
    3.5/5

    Good

  • Monroe Jun 2026 · via booking
    5/5

    Exceptional

  • Erica Jun 2026 · via priceline
    4/5

    Not too far from public transportation and various stores, restaurants, etc. were in walking distance.

  • Erica Jun 2026 · via booking
    4/5

    Not too far from public transportation and various stores, restaurants, etc. were in walking distance.

  • Sami Jun 2026 · via booking
    2/5

    Location Dirty sheets with stains.

  • Victor Jun 2026 · via booking
    5/5

    Excellent service Nothing all excellent service

  • Victor Jun 2026 · via priceline
    5/5

    Nothing all excellent service

  • Pablo May 2026 · via booking
    5/5

    Exceptional

  • Steven May 2026 · via hotels.com
    3/5

    This is not the best place to stay but it was clean. It needs repairs and upgrades but doable, at best a 3 on a scale between 1 and 5, Five being great!

  • Rhonda May 2026 · via hotels.com
    3/5

    Parking was easy to find. But this hotel was 8.2 and it is definitely not a 8.2.

  • Johnson Apr 2026 · via booking
    5/5

    Exceptional

  • Danny Apr 2026 · via expedia
    3/5

    Sucio

  • Pablo Apr 2026 · via booking
    5/5

    Exceptional

  • Amber Apr 2026 · via expedia
    5/5

    To close leter

  • Azriel Apr 2026 · via hotels.com
    5/5

    Good place to walk

  • Azriel Apr 2026 · via hotels.com
    5/5

    This is a very kind community and very understanding!

  • Azriel Apr 2026 · via hotels.com
    5/5

    Clean rooms and quiet.

  • Azriel Apr 2026 · via hotels.com
    5/5

    Clean rooms and great staff. Quite property tucked away.

  • Ja'Kyra Mar 2026 · via expedia
    1/5

    Disgusting I never stayed I checked out and left immediately after seeing the condition of the hotel room . It’s not sanitary at all and you could hear every foot step and people talking from the other side . I would highly recommend not booking definitely run !

  • Victor Mar 2026 · via booking
    5/5

    Very good room Good service

  • Victor Mar 2026 · via priceline
    5/5

    Good service

  • Azriel Mar 2026 · via hotels.com
    5/5

    Consistently great customer service

  • Aisha Mar 2026 · via expedia
    1/5

    At check-in, I was informed that no non-smoking rooms were available and was told I could leave if that didn’t work for me, which left me with no choice but to accept a smoking room. Overall, this was an uncomfortable experience, and I will not be returning.

  • Hiren Mar 2026 · via expedia
    2/5

    Floor was very dirty and expired stuff

  • Markus Mar 2026 · via hotels.com
    5/5

    Parking was easy and AC was extra cold

  • Azriel Mar 2026 · via hotels.com
    5/5

    The staff is great. We enjoy the stay.

  • Elihaoud Mar 2026 · via expedia
    5/5

    Everthing was g

  • Azriel Mar 2026 · via hotels.com
    5/5

    Front desk, always nice. When something needs yo be fixed it's done so quickly. Thank you for a great stay!

  • Brittany Mar 2026 · via priceline
    5/5

    Quiet property

  • Brittany Mar 2026 · via priceline
    5/5

    Quiet property always clean

  • Brittany Mar 2026 · via booking
    5/5

    Quiet property always clean

  • Brittany Mar 2026 · via booking
    5/5

    Quiet property always clean safe spot to be

  • Brittany Mar 2026 · via priceline
    5/5

    Quiet property always clean safe spot to be

  • Robert Mar 2026 · via expedia
    4/5

    The maid service is excellent. It's easy to see your vehicle and belongings and plenty of stores close by.

  • Matthew Mar 2026 · via hotels.com
    1/5

    Room smelled like weed. Blanket, sheets, and bed all had stains. There was no toilet seat. The door wouldnt stay closed unless it was locked.

  • Khosrow Mar 2026 · via expedia
    1/5

    Front desk and the ac didn’t work nor the tv

  • Guohua Feb 2026 · via expedia
    2/5

    dirty

  • Kimberly Feb 2026 · via hotels.com
    5/5

    Very satisfied

  • Albert Jan 2026 · via expedia
    3/5

    Full of roaches

  • Michael Jan 2026 · via expedia
    4/5

    The had nice king size bed and good mattress room pretty nice for price

  • Chyvalyea Jan 2026 · via expedia
    1/5

    There was hair in the bed in the sink and in the tub

  • Kimberly Dec 2025 · via hotels.com
    5/5

    Room was very clean. Have stayed in past and never disappointed. Polite front desk clerks.

  • Alexa Nov 2025 · via expedia
    4/5

    Large room. Furniture could use an update, but overall pretty good. Easy parking.

  • Richard Nov 2025 · via expedia
    2/5

    Sketchy area

  • Amanda Nov 2025 · via hotels.com
    4/5

    For a budget hotel, this was a solid option. The room was clean and has clearly been refreshed with some modern updates, though you can still tell it’s an older property. No shampoo or conditioner provided, and there’s still a faint “old hotel” smell. The bed was reasonably comfortable, though the sheets showed some wear (a small hole, possibly from a cigarette). Check-in was quick and easy, and parking right in front of the room was super convenient. There was some early-morning noise around 5:30 a.m. — maybe someone refilling a soda machine or doing maintenance — but overall, it was a decent spot for a simple, no-frills overnight stay.

  • Dominic Oct 2025 · via hotels.com
    4/5

    The room was big and clean. TV had many channels. Great bed and blankets. Didn’t have shampoo, but that was the only thing

  • Nicole Oct 2025 · via expedia
    4/5

    Room as described on app. Quiet location and friendly staff at check in and check out. I requested handicap accessible room through a brief message and they kindly gave me one on the first floor. My parking spot was literally at my door. We will definitely look to stay again if in the area.

  • keith Aug 2025 · via expedia
    5/5

    Very friendly

  • Madeline Aug 2025 · via expedia
    5/5

    Loved this room! It was beautifully updated and had lots of space! Especially important to me was the amount of surfaces in the room, plenty of tables and countertops to put our belongings. The fridge, microwave, TV, and shower were all very nice and clean. Super comfy bed, I slept well. I would gladly stay here again

  • Noelia Aug 2025 · via expedia
    5/5

    Staff is very nice and helpful. We will be returning!!!!! Tonya at front desk is the sweetest!

  • Bernell Jul 2025 · via expedia
    4/5

    Decent place to stay. Room was clean. Only thing was there was no chair to sit at the desk.

  • Vanessa Jun 2025 · via expedia
    1/5

    We literally walked in walked out gin shot through the window on ahead board of bed and the ac wasn’t cooling so we booked at another spot couldn’t get refunded we drove 4 and a half hours

  • Aaron Jun 2025 · via expedia
    4/5

    Quiet and quaint. Property manager and staff cares about property and people.

  • Saeedeh May 2025 · via expedia
    1/5

    I do not know how this place got rate 8 but it is like rate 2 or worse

  • Manisha Apr 2025 · via expedia
    3/5

    Staff behaviour is good but the building is in poor condition.

  • Jorge Apr 2025 · via expedia
    1/5

    There was a gunshot on the door of our room and the water pressure was bad and the room was dirty to say the least

  • Verified Mar 2025 · via hotels.com
    4/5

    The matress was SUPER Comfortable!!!

  • Rhonda Feb 2025 · via hotels.com
    3/5

    Water pressure was so low…. No remote to watch TV. It was relatively clean and over all the room was fine for a overnight stay

  • Anil Feb 2025 · via hotels.com
    2/5

    This is not by a long shot 8.2* on customers review scale , after checking-in I could immediately tell I was conned, bed was comfortable…. All shower tubs were really ugly and rusted any room I checked, everything was super basic not enough soap for customers, cheap quality shampoo conditioner etc , no bed side lamps no USB wall plates for charging at all, bed was comfy and clean.

  • James Feb 2025 · via hotels.com
    1/5

    This place is a dump. When the guy in the lobby is in a cage it’s a bad place. A non smoking room still smelled like smoke. It’s in an alley way. Do not book a room. I left and went to another place. Felt very unsafe.

  • Verified Nov 2024 · via hotels.com
    1/5

    Had to leave the lights on all the time to reduce the roaches in the room. Was there for two nights and the room was not cleaned.

  • Trina Oct 2024 · via expedia
    4/5

    Cleanliness

  • Faiq Sep 2024 · via expedia
    5/5

    Cozy and a great bang for a buck

  • Jonathan Aug 2024 · via expedia
    1/5

    Change rooms 2 times

  • Jonathan Jun 2024 · via expedia
    1/5

    No safe

  • Sarah Jun 2024 · via hotels.com
    5/5

    Great stay for a fair price! Ice machine works. Staff is super friendly. Beds were very comfortable.

  • Veronica Jun 2024 · via expedia
    5/5

    I love this place an the host who runs it the very nice an helpful

  • John May 2024 · via hotels.com
    4/5

    Room was good value for price. Clean. Good bed and linens. Refrigerator and AC worked great. Only complaint is that there was no desk and no chair in the room for working on laptop.

  • Torrian May 2024 · via expedia
    5/5

    I Always Enjoy My Stay At This Company.

  • Torrian May 2024 · via expedia
    5/5

    I always enjoy

  • Torrian May 2024 · via expedia
    5/5

    I I always enjoy my stay at this hotel .

  • Julie Mar 2024 · via expedia
    5/5

    I travel to Houston alone for medical appointments. Because it is not vacation I don't like spending a lot of money. This place was older but the staff was helpful, the room was clean and I felt safe. It took me 27 minutes to get to MDA. Will definitely book again.

  • Torrian Mar 2024 · via expedia
    5/5

    It's always a pleasure staying at the Symphony Inn and Suites.

  • Freddie Feb 2024 · via expedia
    5/5

    Love the area

  • Torrian Feb 2024 · via expedia
    5/5

    They need to fix the ac/heaters in the rooms 😒. Other than that they're ok with me .

  • Torrian Feb 2024 · via expedia
    5/5

    I Always enjoy my stay at the Symphony Inn and Suites.

  • Mark Feb 2024 · via expedia
    3/5

    Management allowed a screaming kid for 3-4 hours. Bathtub is rusted through on the side. Ac works but can’t turn low enough

  • Torrian Jan 2024 · via expedia
    4/5

    Its a great place if you get the rooms where the heater ,hot water or T.V actually works !!! Other than that ,i always have a great time here .

  • Lindsey Jan 2024 · via expedia
    5/5

    Excellent

  • Lindsey Jan 2024 · via expedia
    5/5

    Everything was great!

  • Brandi Dec 2023 · via hotels.com
    5/5

    Older hotel, but pretty well maintained. I’d stay here again if coming to the area. Super friendly staff as well.

  • Verified Dec 2023 · via expedia
    5/5

    It was clean

  • Torrian Nov 2023 · via expedia
    5/5

    Its always a pleasure to stay st the Symphony Inn snd Suites. I look forward to staying again.

  • Lindsey Oct 2023 · via expedia
    5/5

    Best hotel in Houston for the price! Clean and affordable! Highly recommend.

  • Torrian Oct 2023 · via expedia
    5/5

    I Always have a wonderful experience at Symphony Inn and Suites. I look forward to my next stay there.

  • Oziel Oct 2023 · via expedia
    5/5

    Hyes

  • Tera Oct 2023 · via expedia
    5/5

    This is my always go to place whenever I want peace and quiet.

  • Debbie Sep 2023 · via expedia
    5/5

    I liked the decor most of all and how you could get coffee at 5 in the morning across the street at starbucks.

Frequently asked questions about Symphony Inn and Suites

Does Symphony Inn and Suites have free Wi-Fi?
Yes, Symphony Inn and Suites offers free Wi-Fi for all guests.
Does Symphony Inn and Suites offer parking?
Yes, Symphony Inn and Suites offers free parking on-site.
Does Symphony Inn and Suites have meeting spaces, conference centers, or conference rooms?
Yes. Symphony Inn and Suites offers meeting spaces for business and group use.
Does Symphony Inn and Suites have a fitness center?
Symphony Inn and Suites does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Symphony Inn and Suites located, and how walkable is the area?
Symphony Inn and Suites is located at 11744 SW Freeway, Houston, TX TX 77031. With a Walk Score of 68, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

House rules

Check in 5:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available