Super 8 by Wyndham Houston/Brookhollow NW

Great service I had no issues

Bed linens really fresh n clean

Bathroom,tub were very clean.u liked the safety mat

Exceptional

The pictures were exactly how the room looked. It was a great room

There was so many cockroaches in my room, that they moved me to another room

It was clean, quite, affordable and comfortable pillows and bed.

The room is really clean and spacious and they have bath tub mat that you can put so it wont be slippery when you taking shower, it helps when you have kids or elderly and staff is really nice.

Exceptional

Very good

Good

Good

Just coffee and a cereal bar

In houston there is a lot of options about hotel; but this one is one of my favorites for spend the night after a long drivingt trip. Very clean, locationif you are looking for something close to any road and the price is very fair Very satisfying with everything

In houston there is a lot of options about hotel; but this one is one of my favorites for spend the night after a long drivingt trip. Very clean, locationif you are looking for something close to any road and the price is very fair Very satisfying with everything

Clean and nice staff

Clean and nice staff

The staff were respectful. I’m a non-smoker with asthma. I specifically asked for a non-smoking room. My lungs were inflamed the whole night from the smell of cigarettes the room had absorbed and the room next door seemed to be smoking throughout the night. There were doors in between the adjoining rooms. Mine was open and couldn’t be locked. As a woman traveling alone, I was scared for what could potentially happen. I barricaded the door with my heavy luggage and couldn’t sleep. My neighbors next door in the adjoining room had their tv on high, were laughing, talking and having a great time all night long. The sheets did not look clean so slept with all my day clothes on, on top of the bed at the bottom corner after laying towels from the bathroom on it. I absolutely hated it and would not recommend it at all. I am an international traveler and thought the U.S. would not advertise horrible places like this to the inexperienced tourists in their country. Boy was I wrong.

Absolutely nothing! Literally everything

Absolutely nothing! Literally everything

Very good

Staff was so unfriendly and unhelpful. Did not give us the room we book. Toilet did not flush well. Just terrible and would not stay here again!

Exceptional

The price if i stay more than 2 days it doesn’t make any difference in tha price if i pay for each day

Poor

Exceptional

Rooms and facilities were well put. Definitely a comfortable stay for resting. Decent convenient location. Property advertises amenities such as pool and laundry but neither were accessible during my stay.

Eire

The room was clean but smelled like smoke even though it was a non smoking room. Hotel staff was rude. It was in a crappy part of town. There was a homeless lady with trash strewn about her less than a 100 ft away. The grass was unkempt. I would never stay there again.

good little area

Air conditioning was not working when told staff to move us to different room they were rude talk very rudely will not recommend this hotel to anyone.

The room was infested with roaches. Woke up to one in bed with me, went down to the office and the man at the desk didn’t understand me. I slept in my car the remainder of the night and then when someone else was at the front desk they told me they couldn’t do nothing about it.

Great value, staff was great Arti front desk was excellent!! Very clean, everything worked. Absolutely no complaints! Worth a stay..

Staff not very helpful. The TV had a welcome pop up screen I wasn't able to get rid of, so I called anf they hung up on me. So I walked there and the solution they gave did not workef either, the next day I went there and finslly they gave a new remote and iit workef.

Great stay always

Great staff, great environment

Just ok

The owner is nice once he saved my parking spot.

Staff was really helpful. We needed another key, they helped us no problem. They made change for us so we could use the laundry facility. Sheets had some stains, tho. Holes in the curtains. My room could have been cleaner.

The internet was pretty slow and the complementary breakfast was a few granola bars and when I put the half and half in my coffee it curdled making me think it was pretty old

The sheets Towels The bed all are dirty

Aweful.

Room was as to be expected, but the floor was dirty. There was hair on the floors and looked like someone just forgot to finish cleaning. Bed was comfortable and clean. In the bathroom there was a big dirty hand print on the back of the door. Just small details that were missed by the cleaning staff. Overall the stay was quiet and staff was kind.

Was in a 2nd floor room and there was little cockroaches. The fridge and the sink had some stains. Bed sheets also had stains.

The room cleanness was not good & some cockroaches were found in the room & bathroom.

Roaches in room, stains on bedsheets and pillows, parking could be better

One of the beds sheets had stains.

Staff and the room cleanliness. Room is

Clean and staff was very courteous

we always go for the same room. I love it

Desk clerk lady was excellent, very knowledgeable and professional.

The staff could have been more welcoming. I felt as if they really didn’t anther service.

They never fail me. Never jave I been disappointed staying here I love them

Clean rooms and the staff were nice.

Staff was great, room was spotless.

Nice

Horrible property I wouldn’t stay here unless you like cockroaches

The first room had roaches in there, the second room the lights didn’t work. The sink was falling apart. The remote didn’t work for the tv either. Pillows was dirty with stains on there.

Could've been better. Front desk mixed up my reservation and it took a long time to resolve it but it got taken care of.

Great area . Staff was nice

The bathroom had roach after discovering this I checked early. Coffee pot was disgusting filthy with dead roach in side filter where you put the coffee grinds very sickness. I won't be back soon.

Clean room. Good staff. They also allow service dogs with no question ( but if you have a service animal make sure to bring right paper work and rember to clean up after) the staff is nice about it so be nice about it back 🙂

Very clean, nice staff, always stay here

Its

Been coming here a lot. Great staff,great hotel , extremely clean.

I never have issues here j love this place

They where awesome never do I have issues with this hotel

I asked for a smoking room and got a none smoking room but everything else was great

The property is unsafe. Drug addicts prostitution. Our room had blood on the floor and it was dirty.

None

Room so very humidity I’m no recommend for nothing .

My room was nice, the outside of the building was creepy looking because of construction. The p

It was noisy at migh

I’m paralyzed booked accessible back in may2025. No room available so I settled for regular room and my wheelchair didn’t work in bathroom that’s not accessible for shower ing. Our reservation was double booked and nobody called us. Only coffee and energy bar for breakfast, sad sad

There was no breakfast next morning....hard water spots in shower and dirty bathroom.. no desk lamps.

The people that work there are very helpful and friendly. I have stayed there a couple times. I'll always come back. Thanks

the receptionist was not very nice out off office she woulf not acknowledge you when u ask her something the maid was very nice office people tji k they or better then you an your the paying customer

Great stay for the price!

There were black females being so loud outside at all hours of the night. I couldn’t sleep. I called the front desk to make a complaint several times but they never answered.

This place has gotten some bad reviews but I feel I got exactly what I paid for iykwim!! The room was roomy, clean and AC worked. The free breakfast was coffee and a granola bar but I knew that already from reading the reviews. No biggie. Denny’s is right next door. Ask for Miranda, she was great!! Never got in the pool but it looked great. Housekeeper was super nice. There was no hair dryer or iron in the room but the front desk had both… minor inconvenience but you get what you pay for. No biggie! I was in town for a concert and whatever else I could find so I wasn’t really hanging out in a hotel room. I never felt unsafe and it served its purpose!

N

Great and clean for fast motel needs while my daughter was having her baby

They took extra money from me; very rude manager and front desk employee; it was dirty towels with fresh stains, they were not changed.

Great

Great

Nice room very clean great customer service

Didn't like that someone just walked into our room

Day one basically just threw my key at me. I've never been treated so unfriendly at a hotel or motel. Day two, got there for breakfast at 8:55 a.m. and she said, it's closed. All it is is a granola bar and coffee anyway. Breakfast was supposed to be over at 9:00. How hard would it have been to bring me a couple of granola bars??? Later that day I go to tell her they didn't clean my room. She says, it's not daily service. All I needed was another bar of soap (they only put one small bar in the room) and clean towels. She meets me on the side and hands me a small bar of soap. Yes, I would stay there again, but they do need to improve breakfast by fixing the juice machine, adding at least some pastries, cereal and milk. Or don't advertise that breakfast is included. I saw many reviews saying the same thing from months ago and the manager replying they would work on it. Clearly they haven't yet. Most of all, it doesn't cost anything to be nice. A smile goes a long way. Train the front desk to be nice. Act like we're guests, not an inconvenience.

Nice location, clean, friendly staff.

Comfortable place!

No breakfast.

Clean and nice staff

I enjoyed my stay here. If they had cartoon network, it would be Perfect 👌.

Loved it convenient to getting around

Room was clean. Breakfast is granola bar.

Clean and really good service. No deposit either and that is always appreciated.will return

its far north FYI...but nice and clean, with easy access to eating.

Breakfast: coffee and granola bars only? I contracted influenza A while I was there. Big stain on the loveseat. Floor hadn't been swept, and the room smelled like an underground military bunker...I know what that smells like...I'm former military. Because I got the flu, I never did get a chance to do any sightseeing.

Checked in at 3 for a 3 day weekend. Checkout at 6 same day. Pool, Tv, Fridge all out of order not working? Maintenance man literally knocked on my door to fix a broken curtain. I have never had someone knock on my door to fix anything before. This room was not ready. I asked for a different room. They said NO EXTRA room you want a refund! Gladly took refund and went some where else.

The room was dirty when I checked in and in need of many repairs as well as updated furniture. I spoke to 4 different staff members about these issues. They offered another room (which I declined because it was not a smoking room like I preferred) instead of ATLEAST asking housekeeping to do their job, so eventually I asked for a refund and clocked out on only day 2 of what was going to be a 5 day stay.

Only thing that’s is not to my liking is that the app says free breakfast it’s only coffe and granola bars Otherwise it’s perfect

.

This super 8 is quiet a few small bugs in room but honestly you get what you pay for I’m from the hood so roaches are nothing anything else was great no late check outs btw

Everything went smooth. Decent room . Decent price.

Room floor was dirty and room had roaches with dirty towels. Cheap room so let’s just say you get what you pay for!

Roaches everywhere

We left within 30 seconds of arriving. Upon getting out of the car we were greeted by individuals on the sidewalk who were clearly on drugs and arguing with the woman at check in. We got to the room and immediately noticed HUGE cockroaches crawling around the room as well as unbearable smells. The bed sheets had stains and the floor didn’t look clean at all. We didn’t even set our belongings down before running out 30 seconds later.

The thing that disappoints me is that they market the hotel with breakfast included. This is something risible because they only put a basket of granola bars and coffee as breakfast.

Very compassionate staff

My husband is disabled and they always accommodate us We are very grateful for there kindness , and compassion Thank you

Good property

Great hotel currently under upgrade! Great manager and team!

Nice and quite

Good afternoon. I don't know how it is doing the daytime because I don't be in my room. But at night I've heard knocking on my door. I never went out this would be 2:00 3:00 in the morning. I do not go out of my Not at that time of the morning anywy.

Everything was okay. I enjoyed my stay. Thank you

Great

This super 8 would definitely be a rest day for me and friends.

It’s old

Quiet

Would stay again.