Studio 6 Suites Houston, TX - Spring

Olor a marihuana en toda la propiedad, e inseguro al rededor.

Superb

I would recommend this motel to anyone kids and pet friendly as I have a 180 lb golden retriever the staff is friendly the e maids are excellent rms are clean and it is very relaxing and quiet

Staff is great very helpful property is nice pool is great clean fun motel is very quiet I have a service dog a 200lb gold retrieverfor my seizures and the staff here was great with him the maids were very friendly and helpful the room was big for the price but got here and AC was leaking water and TV the cords wasn't there to hook up to tvand the bathroom in the lobby was out of service the front desk has snacks to buy if you get hungry at night all in all I would recommend anyone to stay here great place

There were homeless people in the vicinity of the hotel. The facilities are very run down

Nothing There were homeless people in the vicinity of the hotel. The facilities are very run down

Exceptional

The staff made my stay a good one. There was always someone at the front desk; 24 hours. They immediately responded when I had an issue w the tv in my room, knowing how to fix it. My room was spotless, the bed and pillows were very comfortable and the shower was voluminous, w plenty of hot water. Parking was easy, and being right off the highway, the property was easy to find.

Exceptional

Exceptional

Can’t think anything would be nice, it’s not like you’re getting a room for free for the headache you experience. Humidity and wet floor means health hazard. Smell of moisture in the room, floors get wet with humidity levels. Cracked window. Lack of towels or proper hotel amenities standards.

Can’t think anything would be nice, it’s not like you’re getting a room for free for the headache you experience. Humidity and wet floor means health hazard. Smell of moisture in the room, floors get wet with humidity levels. Cracked window. Lack of towels or proper hotel amenities standards.

Bad

Good

There is nothing I don't like

The hotel is very clean, the staff are very nice and understanding, and family friendly place. There is nothing I don't like

Exceptional

Everything was perfect

Room service ladies and the nice man up front he's like my security at night... He makes me feel really safe The lady who was so rude to me I guess it is Tony's wife but everyone else kind of makes me feel better about staying there... I have two children and I'm 5MTHS pregnant (transitioning into a home right now )and my children make a mess and I was in the middle of cleaning my room with my door open for some fresh air and she comes walking by telling me that " I NEEDED TO CLEAN MY ROOM IMMEDIATELY AND I NEEDED TO GET ROOM SERVICE RIGHT THEN" MIND YOU I HAD BEEN ASKING FOR ROOM SERVICE FOR THE PAST TWO AND A HALF DAYS NOBODY CAME BUT WHEN THEY FINALLY DID COME ROOM SERVICE LADIES ARE AMAZING I'M SURE THEY WERE JUST TRYING TO LET ME GET SETTLED IN... THEY CAME IN AND JUST DID THEIR THING THEY ARE AWESOME ??

I have never had a bad experience until this time. The air conditioner in my room didn't work. They told me to turn it off and unplug it for a little bit. I had to do that several times. There was no microwave when I told Tony he said we will figure something out and never did, no remote for the TV. Didn't offer me another room. I went back in to use the restroom and the women who I believe is the owner also. Was upset because my son took the locks off the window so we could open it cause it was hot due to broken air conditioner. I was told by Tony I could open the window. The window would not open. When I told her that the air conditioner didn't work that's why we were trying to open window she told me she didn't care. That they gave me a nice room and we didn't appreciate it so there for I can no longer rent here. I am ok with that. After being Told she didn't care that her air conditioner didn't work I would not rent here again anyway. If her version of a nice room is broken air conditioner water damage on the walls and windows that don't open. I would really hate to see what herer version of a bad room is.

Exceptional

I have never had a bad experience until this time. The air conditioner in my room didn't work. They told me to turn it off and unplug it for a little bit. I had to do that several times. There was no microwave when I told Tony he said we will figure something out and never did, no remote for the TV. Didn't offer me another room. I went back in to use the restroom and the women who I believe is the owner also. Was upset because my son took the locks off the window so we could open it cause it was hot due to broken air conditioner. I was told by Tony I could open the window. The window would not open. When I told her that the air conditioner didn't work that's why we were trying to open window she told me she didn't care. That they gave me a nice room and we didn't appreciate it so there for I can no longer rent here. I am ok with that. After being Told she didn't care that her air conditioner didn't work I would not rent here again anyway. If her version of a nice room is broken air conditioner water damage on the walls and windows that don't open. I would really hate to see what herer version of a bad room is.

Der kostengünstig übernachten möchte für den Hotel okay wer auf Qualität und ein bisschen Luxus Bett liegt, sollte es auf keinen Fall buchen

Everything its comfortable

Everything its comfortable

Room service ladies and the nice man up front he's like my security at night... He makes me feel really safe The lady who was so rude to me I guess it is Tony's wife but everyone else kind of makes me feel better about staying there... I have two children and I'm 5MTHS pregnant (transitioning into a home right now )and my children make a mess and I was in the middle of cleaning my room with my door open for some fresh air and she comes walking by telling me that " I NEEDED TO CLEAN MY ROOM IMMEDIATELY AND I NEEDED TO GET ROOM SERVICE RIGHT THEN" MIND YOU I HAD BEEN ASKING FOR ROOM SERVICE FOR THE PAST TWO AND A HALF DAYS NOBODY CAME BUT WHEN THEY FINALLY DID COME ROOM SERVICE LADIES ARE AMAZING I'M SURE THEY WERE JUST TRYING TO LET ME GET SETTLED IN... THEY CAME IN AND JUST DID THEIR THING THEY ARE AWESOME

Room was out dated bedding was dirty front desk didn’t have any clean bedding the outside was cleaner than the inside

To loud generator on the window. Can’t sleep.

Multiple issues with room but were addressed and dealt with when notified front desk. No smoke detector, air conditioner not working very well but thermostat was set to 84 at arrival. Missing lightbulb and broke counter slab. No breakfast or coffee. Not a great area. It was simply okay for the cost since issues were addressed.

Stink marihuana

Damage to the room, looked like the bathroom door had been kicked in. No towels in the room as well.

God customer service, no coffee in morning, but Alex went to mcd's and got me a Carmel frappe

Greast customer service

If you are the type of person to go off reviews, be glad you read this one. As soon as we walked in the lobby the entrance smelled of weed. Then the desk worker finally came to check us in and was high as a kite. We ignored it and walked up the stairs to get to our room.Because apparently there's not an elevator anywhere, and the minute we opened the door we knew we were not staying. We counted a minimum of 30 roaches before we just stopped counting. There were burn holes in all of the blankets, some as big as a baseball. How is it possible when they made the beds, They didn't see them? Without a doubt, the worst hotel experience i've ever had. Luckily hotels.com gave us a refund. DO... NOT... STAY... HERE!!

I asked what time breakfast was served and guy at counter said we don’t serve breakfast at this location. When I got my room key 216, I then went out to my vehicle to get my bags and went up to the room and turned on the light there was so many roaches and bugs crawling everywhere. On the walls and floor just covered. I closed the door and walked right back downstairs to check out.

My room wasn’t too bad other than the pullout couch that had mold on the mattress, my parents room however had bed bugs. My brother got at least 20 different bites from the bugs.

This was the worst Hotel experience. This property should not be on the Expedia web site its unsafe. The property is not family oriented when you pull up at 1:00 am from driving 545 miles and observe allegedly drug deals and prostitution activity in the parking lot. The Pictures are deceiving no continental breakfast served period, but they state that and have the furnished area but no food nothing worked. The lobby had a strong marijuana odor that the manager Ben said he didn't notice when I complained. Tired and frustrated I checked in to my room that he escorted me to on the second floor. I observed exit doors wide open not locked. I observed no ice machines worked, entering the room it had a foul odor and the door was beaten up, the pullout couch for my two granddaughters was broken the couch pillows were ripped the and the mattress had stains on it. He escorted us to another room with the same results broken and stained furniture. I informed Ben we could not stay here due to the property condition. My family and I exited the room and went to the lobby with our luggage. I requested a refund from Ben and he stated he could not because he was not the manager, but he would tell him we did not keep the reservation due to the condition of the property. I booked another Hotel room at The Heritage 3:00am.

The staff was unfriendly. There was food outside the rooms on the floor. No breakfast or coffee available. Sheets were dirty.

Ceiling fan was broken. Air conditioner didn't work well. Smelled like marijuana in the lobby and hallway. Pool was closed upon arrival without notice. Roaches in the room. Bedding was VERY VERY thin. Had to ask for extra bedding for the fold out sofa.

The place looked old and run down. They also advertised that they offered free breakfast, but the staff said they haven’t done so in a while. Why not update the site? I wouldn’t recommend.

Check in was easy and quick, the only issue I had was the top cover on the bed had a cigarette burn in it, and the lamps on each side of the bed looked old and dirty. Other than that it was a nice stay

🙃🙃

We got stuck in the elevator for 20 minutes, had people threatening to shoot everyone all night. Mold all over the bathroom, and in the refrigerator. Broken tiles were they could cut people, no fire alarms, missing electrical outlet covers, food and trash all over the room.

This was by far the worst experience. We had to book somewhere quickly as our original booking elsewhere was cancelled. We found this location and they had the space to accommodate our family. However, it was disgustingly dirty. They say smoke free but people smoke inside the rooms blankets had burn holes, you could smell smoke while in hallways. They claim they have microwaves in rooms and they do but don’t work, one was rusted terribly and looked very unsafe to use. The restrooms were super dirty. Our family was in a bind and stayed but we will never frequent this establishment and I have no idea how they are in business

An actual crack pipe was found in the bathroom. Thankfully a family member found it and not a child but it was really trashy. The staff was very night and the lobby and pool and hottub were decent

This sucked.

Lobby smelled like pot. First room they gave us had a broken door lock, crumblrd cigarettes, trash, broken table top that nearly fell on my foot. New room they put us in had no towels, no iron, no hair dryer, bed was terribly uncomfortable, and cigarette burns all over bed spread, pillows were small and hard, couch back upholstry was torn completly open on bottom. No continental breakfast was available, not that i would have trusted it anyway.

Was a completly mistake, really nasty and dirty. They offered breakfast on the add. But was not true. Facilities so nasty. Room were full of croach. This facilities needs to be closed by health department.

It’s was okay for the cause

The rooms are dirty and the couches are broke. Changed my room 3 times due to broken couch so it could not be pulled out, cockroach in the shower, and other issues. The pull out couches have no mattresses, so very inconvenient. No breakfast as stated. The whole place smells like marijuana and the room above us had kids running around in il 4 in the morning. Women walking in in just lingerie heading upstairs then leaving about a half dozen times while we sat around the pool. The carpets in the he hall and stairs going up are extremely dirty, trash in the halls, and the walls are peeling and are dirty. I asked for an extra towel as they supply only two and we had a party of 4, and they stated they have none left. I stayed during the 4th of July extended weekend, so everything else was booked by the time I tried to leave. No discount was offered only they are under renovation. This place need more than a renovation, it needs to be closed until all work is done.

Dead roaches in icebox dirty microwave ,old brown rusty tub , no room service was there for 2 nights ! Hall way 100 degrees

BED THEY BAD BLANKETS SO OLD IS DISGASTING No A/c on the hallways This bad hotel you people need to call this hotel the picture on the web is not true SOOOOOO BAD AND SO DIRTY

Bugs everywhere

Room hadn’t been cleaned, my granddaughter found condoms in drawers. Half lotion. Didn’t get two beds only one bed and a pullout bed that my dog couldn’t slept on, hot tub didn’t work, no breakfast. He said he would refund but gave 20 instead. First and last time there

It smelled like ass

after I checked in, I walked to the room and I use the key on the door, but it looked like the door jam had been broken like someone had tried to break in. And I went in the room and I couldn’t get the door to shut securely. The room smelled mildew. the mini fridge was propped open with a garbage bag sticking out of it as well. I went back to the front and asked them to put me in a different room. both rooms had stains on the carpet. This room also had stains all over the couch and the office chair. I laid a towel down on the office chair so I could sit. There were also stains on the pillowcases and the sheets. It looks like something has filled in the refrigerator.

This hotel is Horrible. Expedia should be ashamed for doing business with this hotel. I walked in saw the room and tried to get my money back but expedia said they could since it was none refundable and booked online. But i trust expedia and thought this hotel would be ok but i was wrong. There was old mattresses in the hallways when i opened the door to the room i saw roaches run away,all the lamp shades were torn i dont see how they passed their health inspection. Im soo disappointed in expedia and after so many years of business with them. I will probably never do business with them. I even had a trip booked for Hawaii this October but im going to cancel that and just rebook somewhere else

Room and bathroom was unclean, smoking weed in the parking lot therefore could smell in the hotel and room with our 3 kids!

Mattresses were dirty the room was disgusting. I had to ask to be switched to a different room. The carpet is really nasty. I was uncomfortable and did not want to sleep there, but because I was coming from Phoenix Arizona that was the only hotel that I was able to sleep in I would never sleep here again it needs to be renovated carpet beds everything need to be torn away. I pray that I don’t have any bedbugs or bugs in my bags.

Unfriendly staff asking for a deposit in case I smoke but the carpet of the room was absolutely disgusting and dirty

Waiting to get a refund still we checked in late. Got to the room within 10 mins I had killed 3 bugs. Went back to the front desk and asked for a refund and left to go find another hotel.

Was nice place and very reasonable price.

Had to waken person at desk for check-in at 8pm/ no smile or verbal greeting. When we asked where the complimentary breakfast would be located, the response was a simple, dis-interested, sullen "No breakfast". Rusty shower head / bad mattress / no over-mirror light in bath / bathroom door looked as if major flooding peeled bottom and sides and had simply been painted.over / no additional mirror in the suite / ice machine broken / vending machine out of order.

Renovation was going on, so not a lot to this hotel for now. I was just there to simply sleep, which met my need for the night. It's a descent hotel to stay for a night or 2, and it's close to a lot of stores & restaurants. Price is reasonable, but there is hardly no amenities for now, except for a pool. It's a good place to sleep, but not much outside that.

Horrible

The rooms need some painting and the toilet ran a lot.

Wife of the manager should not attend customers everybody else were nice and respectful

We were passing through and stayed here during our family vacation. The room was exactly as advertised and very clean. The staff was friendly and helpful.

The staff was great and very helpful. The room however was not great. There were hairs in the sink and bath tub, the floors were very sticky and grimy. (Took my shoes off and walked around then found my feet to be very dirty). The bed was some what comfortable was the comforter was very thin so I woke up very cold in the middle of the night. The mini fridge barely worked, some buttons on the microwave did not work, one bed side lamp did not have a light bulb and I was disappointed to find that we did not have an iron in our room to fix clothes for our trip and the TV remote did not work.

Nice

My credit card was stolen i did not book this stay or am i even in that state.The Hotel lets anyone stay there without verification that they are who they are.

This place is geared towards their locals and not for travelers. Upon arrival we were blasted by the stench of weed, it lasted until the next morning. There is no breakfast as advertised. There are no towels for the pool and the quality of the pool area shows their concern as there is broken chairs laying around. Hot tub looks like a pool of algae. There were people going in and out, hanging around that made it feel unsafe. After dark my kids and I stayed indoors. Our first room had a broken pull out coach, black stains around the tub and we had to lift the back of the toilet to get it to flush. The door to our room stopped locking so they moved us to another room. I kept finding issues with this place but ultimately it boils down the ownership. This is a place that they do not put any money in and it shows. I chose this for the cheaper cost since I was going to be in the area for days and I got less than what I paid for which is saying something. If you need a place to sleep and nothing else, it might serve its purpose but if you're a woman with her kids, pay the extra money for a better place to take your family.

Great air conditioning! The lady at the check in was wonderful! So pleasant and helpful!

People hanging outside dirty towels smoking smell as soon as you walk in the door just not up to standard

Because we took longer than 15 minutes to unload our car and get into room to see the terrible condition, they refused to give us back our money for the first night. We went elsewhere.

Very bad environment. Front doors propped open. Carpet wet and smelly. Mold in the bathroom. We did not stay there. Ate the cost and stayed elsewhere.

Ok

I checked into this Property and made it to a unclean room and it smelled like cigarettes, so we immediately checked out. I was assured a refund the following day because we had literally been there for less than 20 min, and the only reason we couldn’t get a refund at that moment was because the the employees there weren’t authorized to do refund but they assured me their manager would the next morning. So I called the next morning and he proceeded to tell me because I booked through Expedia that he couldn’t process my refund, and to speak with Expedia, so I proceeded to call Expedia and Expedia told me it was on the property to process refunds because I did a pay later so it would be on the property to process refunds, which makes sense because the property took my card. So I proceeded to call back and was told Expedia is trying to play me and nobody’s going to help me. So long story short don’t book here or at least ask to check your room before you book or book with Expedia and have them take card info, because this hotel took $70 and a $50 hold fee from me for less than 20 mins of me being there.

Hotel is so dirty! Our room smelled like smoke- the entire hotel smelled like weed! Horrible experience!

Nothing worked in the room. Microwave/ hair dryer. Otherwise not bad. Pool needed cleaning.

Overall quite stay just the sheets didn’t look clean

My family and I attended an event every year around this time. We always stay at this property. We have seen it decline. Before COVID they served a nice breakfast and gave great service. Now, it is a hot mess. It must be under new management. It is a disgrace. This particular stay included us moving from our original room to 2 other rooms. This was due to the toilet leaking (first move) and the sofa couch being broken (second move). The staff were very nice about getting us moved from one room to another. But dang it! We have been at an event all day, worn out and just wanted to rest. Not play musical rooms. Well the new 3rd room was just as bad. The tub handle came off and the sofa bed is broken. Wait!!! I didn't mention when you walked into the hotel it always smelled like marijuana. Someone there was definitely smoking. It was either someone from the front desk staff or someone in the rooms or both. This was a horrible stay. We went down for breakfast as we were leaving for our event and we were told the truck didn't show up with the GRAB AND GO BREAKFAST BAGS. At this point I expected anything to happen. Unfortunately we were not able to move to a different property because due to the event they were booked. So we were trapped. I wouldn't have been surprised if when we returned to our rooms we found an opossum laying in my bed, propped up on a pillow, eating our snacks with the remote and watching TV, telling us not to disturb him when we walked in.

I went to the hotel and they told me they didn’t have anything available. But my money was taking off my card after they said i wouldn’t have to pay until i stay

nothing tv did work

The man at front desk was very disrespectful

This hotel had mold in the room and old carpet and furniture smell to it. The manager was horrific and has kept my $50 (because you didn't make the appointment with us) incident fee now for a few days. The room had mold in it that caused me to cough after only 3 hours there. I went and got another hotel room. Don't stay here - RUN to another hotel.

I would grade this hotel 2 start. Poorly maintained.

Lap shades ripped, mismatched paint room smelled like bug spray, drywall repairs were done and covered parts of the fixtures, water damage on head boards doors had screws holding water damaged veneer to the door. Carpets were stained. We checked out 2 hours after checking in.

Our trucks catalyst was stolen during our stay at this property.

The pillows were the size of throw pillows. So small. Then when we finally got to breakfast at 9. We learned they only serve between 6-8 ON A SATURDAY. Wth do better!!!

Great service but my room smelled a little bit like cigarette. Overall customer service was great

CLean spot

This was the worst property I’d ever stayed at in my life. My mom woke up to a roach crawling on her face. The manager was very rude and nonchalant about the roaches they did nothing to accommodate us and also charged me $100 for getting hair color on 1 face towel. I could not believe they way they tried to handle us. They also have unauthorized charges on my credit card from them that I had to dispute. Someone needs to be fired and that place needs to be torn down!

The room was spacious however the management of this property is faulty. The staff was courteous however management is non existent.

The room was filthy, i had to go buy my own cleaning supplies to clean room properly, bathtub was so stopped up that the bathtub would fill up all the way while taking a shower, there was half full water bottles under the bed, tried to get moved but they didnt have the room i needed. They advertise free breakfast and no breakfast at all. Stains on the duvet covers, just a very big disappointment.

T[ol @qp5

It was nasty and the ceiling fans were very very dirty. The sheets were very thin and the room smelled like weed when we first entered. The tub was dirty and there were not sheets or pillows on the sofa bed. Only 3 towels in the bathroom and we had to return those to get more. Overall I wouldn’t recommend this hotel.

Pleasant experience. Staff is great rooms are clean. Towel situation was weird you have to bring dirty towels to the front desk if you need more. But overall nice place

Location

Great location and near many businesses. Staff was friendly but room condition was not great. We found trash on carpet, bathroom wasn’t cleaned properly the smoke detector wasn’t checked. Ours had plastic covering obviously for smoking. The room had a smell too like a smoker had been there. Not to mention our room didn’t have enough towels. We are 4 and had only 2 towels. The front desk apologized but how do not have enough towels for guests.

This place was dirty and had bugs everywhere. Advertised free breakfast but was told under new management. Seemed to be the answer for everything. I will not be back.

Pool was green and staff made us wait then charged us late check out. She was extremely

The staff at this Quality Suites was very knowledgeable and friendly. We made several requests throughout our stay. Each staff member not only provided what we needed, they filled it quickly and with a smile. I recommend staying here when you are in Houston.

when we drove up and it looked ok i check in left came back. the girl working front desk i guess had her boyfriend or husband up there and he was smoking Marijuana in the breakfast area and you could smell it throughout the hotel. someone had like 10 kids in 1 room and they were running up and down the halls till late hour of the night. we checked out in the morning and i kept saying good morning i need to check out and nothing then 5 min passed and she cMe outbthe office and was rude. never will i stay here again

Quite.

I have photos showing how dirty the hotel room was. There was visible dust caked on the walls and ceiling fan. Mold and pubic hairs in the bathroom. Crumbs and smears from food from previous guest on carpet and desk chair. Other people staying there yelling in the hallways and calling police to handle their dealings. The smell of the hotel was moldy, musty, and cigarettes. There was no breakfast or grab and go breakfast like other hotels still provide. The pool was dirty and the hot tub timer to turn on the heat was broken so you could not heat it up. I could go on and on...

Went and asked for a room change, was met with zero hesitation, thankful for that. Second room smelled pretty terribly too, just slightly more bearable. Hallways nor lobby had a bad smell though, so at this point we figured it was the rooms and tried to make the best of the situation as we wouldn’t be in there for too long each day. BUT the food(?) stain and hair all on bed sheet... gross! Asked for a clean set of sheets and slept on top of that. I get that some sometime you get what you pay for... but damn, lesson learned! 🙌

There Front Desk service from Catlyn and Heidi was impecable. They need to fire Dominic the part time help waa very rude and unprofessional. Its not their fault the building is old. Do not stay for the Cleanliness or Comfort.

Staff was awesome, actual room was in need of improvements.

It was good

Heat/Air unit was broken and funiture was old

Internet was out when we arrived but later repaired - an employee came to our room to inform us it was back on. We were unaware that the shuttle to the airport was not operating. We were unaware that the free breakfast was not operating. Room phone was not working. The hot tub was cold. Room was adequate but even though it is a suite, had only 2 towels and no extra sheets for the pull out bed.

It was good, it was really cheap to be honest it was a really great buy.

Cheap area and cheap hotel. Do some research

Live in Houston. Power was out. Contacted Hotels.com They made a reservation at this property. Loaded family in car, rode an hour, property was closed because they had no power or personnel. Drove home to a cold house for the night. How could you accept reservations when your property was closed. Terrible !!!!!

They have a bad customer service for not letting there customers know that the building was not operating after several hours of trip.

They falsely displayed vacancy online where there wasn’t any. Upon arriving, there were 10 people waiting to check in with reservations that couldn’t be fulfilled. In a really rough part of town too. Absolutely dreadful experience.

The night auditor was the only one that tried to make the stay right the rest of the staff was rude obnoxious I would not suggest this Motel to anyone

I didnt get my room all overbooked and very upset i used you guys service

When we arrived at the hotel Tuesday night at 6PM, the hotel was closed, totally dark. There were a number of people in the parking lot who also had reservations, but hotel was closed. We had to return to our home, with no power, no running water a spend the night in a house with the temperatures in the 40s. I have extremely displeased with both the hotel and your service. I thought I had a room and so stopped looking. I could have found another room at the time I was looking but my the time we realized the hotel was closed, there were no rooms to be had in the city of houston. You and this hotel both failed us

Good location close to just sbout everything you wod possibly need to live everything is in walking distance great price and staff and very clean building

The staff are so friendly and helpful. Room spacious and Directv

Room very dirty, seemed like it wasn’t cleaned properly. Towels had blood stains on it. Bathroom very dirty. Broken door. Dirty bed sheets. Lots of homeless people around the hotel, and around 4am there was a fight right outside my window, police even had to be called. We even left earlier because it was an overall bad experience. Avoid.

Very clean room and spacious! The bed is very comfortable however the pillows could be more firm.

Good experience

Rooms wore clean and 2nd shift staff was very nice!!

the hotel was disgusting, very unclean, staff was unprofessional, very dirty.

The telephone and the tv was not working, the room was not clean .

The staff is what makes the property nice. Pool was clean just not open much to use.rooms ok

I arrived after 11pm with my 7y old baby girl exhausted. The lady greeted us with the question,"Are you sure your

I like that the room was spacious. I didn't like that there were limited to no face towels and when i asked for some the clerk g

Bad communication. Cleaning ladies suck and the one who cleaned our room was on a phone call the whole time. Dirty. No clean sheets. Shower head was broken. All bad...

Rooms were filthy with bathroom scum and mildew. Mold growing all over the rooms. There was hair in the beds and bathrooms. The sheets had been turned inside out and stained. The mgr was very rude to my family. The front desk clerk gave us cleaning products to do it ourselves!!! She also said a swim in the pool could be worth a tetanus shot. The mgr lied when asked his name and gave me the wrong number when I asked for corporate's number. The health department needs to drop on this hotel. Cleanliness is not debatable with several family members being up in age COVID-19 is definitely not being considered at this hotel.

I didn’t like the old obvious stains on the comforter. I’m sure it’s not much to buy new comforters. The shower curtain was cloth and old as well which had stains. The carpet had stains on the floor. The whole hotel needs to be deep cleaned.