SpringHill Suites by Marriott Houston Intercontinental Arprt

So appreciative they accommodated our early arrival! Clean rooms. Hot breakfast.

Proximity to airport is great. Surprised to have to pay $20 for overnight parking.

Very nice free breakfast, lots of choices and good quality. Convenient shuttle to the airport. Room was very big and very comfortable for resting, working and lounging. The mattress was a bit softer than what I am used to, but it was very comfortable. The quality of the pillows and sheets ensured I had a good night sleep

The best staff and rooms. And the hotel is clean.

Bring your own shampoo and lotion. Would definitely stay here again.

The beds were terrible. I can put up with a lot, however, the beds were so bad I slept on the floor on the sofa cushions. I slept about an hour. Both beds were so bad even my 13 year old grandson couldn’t sleep and 13 yr old kids can pretty much sleep anywhere. I will never stay at another Springhill Suites again.

Ok property very basic amenities

Limited breakfast options.

The property looks new, well kept. The complementary shuttle was useful. However, Downtown Houston still another 25mins drive. there is no much around that location unless you got a vehicle.

Breakfast was just ok but parking was great. Definitely need earplugs though

The room was nice and clean.

Recent refurbished feel. Late check out a bonus and food walkable

Perfect

It was great

Convenient location

noone help me with my big luggage

The AC was too cold .

The check in staff member Bri was amazing and helpful. She was very busy as many came in about the same time we did. Very nice room. The only thing that no one can change is the plane noise so that’s a given.

Great choice

The toilet sounded like it was running all day and night

Enjoyed my stay but was not happy about the parking charge.

It was a very nice hotel, close to the airport, with a shuttle. Everything was clean and comfortable. Staff was very friendly and professional. Will definitely stay here in the future when I fly from Houston Int'l. The location is very close to the airport, so it's not a necessarily a destination stay, but the area seemed safe enough and we had a good night's sleep. Not much in the way of dinner, but with some walking, there are restaurants in the area, and in the hotel next door, I think.

Nice place close to airport

Cool hotel. Can’t really hear the planes in the rooms

Good clean hotel. Airport shuttle drivers were so incredibly reckless on the road, those vans should be monitored

Glad for the shuttle service, clean and spacious room, good breakfast and distance from the airport.

Shuttle from airport took a while so I called to inquire and staff was a bit rude.

Very clean and well maintained property. Rooms were spacious and very comfortable

My stay was a pleasant stay. I would stay again.

Rooms are great, staff is friendly

Hotel and rooms are very nice and maintained. Only area of opportunity is having a restaurant in the hotel.

A plus

Very clean. Friendly, knowledgeable staff. Nice breakfast. Room was very clean and comfortable. Close to airport. Nicest shuttle drivers.

NA

I drove to Houston a day early before my flight and got a room next to the shuttle service. That made it easier for me to get to check in and TSA on time. My flights are usually early in the morning just as the airline checks are opening up.

Great location to everything. Sucks they charge 20 a night for parking

Rooms were very clean and amenities are up-to-date. Airport shuttle is every 30 mins so that's great. Only thing I can say I didn't like was the breakfast as they didn't offer potatoes and the food was pretty dry

Breakfast was terrible

No it was great

Great customer service. Clean and well-maintained different areas of the hotel.

Everything was amazing. It’s literally my favorite hotel. I always enjoy my stay!

Worked well for a quick layover!

We liked everything

Location, staff, cleanliness, and room size N/A

Clean, convenient!

Great location - nice rooms for large families - breakfast was a good addition and the airport shuttle was very good.

Breakfast was just fine

Will use here next time.

Estuvo todo bien. Buenas atenciones

Good price, airport shuttle. Great staff . Wish breakfast started before 7:00. Onsite restaurant would be nice.

Clean Nothing it was perfect

Breakfast was good, excellent customer service

Excellent staff, very polite, wonderful shuttle service that was on point and so personable, and the room was clean, clean, clean

Breakfast is fabulous! Connie makes sure everything is clean, hot and fresh! Its always a pleasant way to start the day! Front desk staff is exceptional!! Always welcoming and accommodating! Tequila always greets guests with a warm smile which is always appreciated especially after a long day traveling! N/A

Perfect place to stay. It's clean, for travelers arriving late... Airport to Hotel pick-up is until 11:30pm. Great staffs.

Nothing

If you want to sleep bring ear plugs...we were on second floor but sou ded like planes were landing on the roof all through the night!

Quick ride to the airport, they helped with the shuttle.

I was there one night, got there late and had to be at the airport at 5:30 am to catch a flight out. No time to look around at anything.

The beds were terrible

Poor points: The airconditioner made huge noise and disturbed our sleep.The room was quiet when the airconditioner was off but we had to turn it on to keep the room cool. We could not sleep well due to this. The amenity was poor. There was no free water, no tea bags.

Nicely updated rooms. Good stay for a quick overnight with easy shuttle access to the airport.

Great location, close to the airport & major roads. Very convenient for travellers.

Check in was simple and fast, friendly staff, clean rooms

Everything was perfect.

They didn't refund my room or offer me credit. Have sympathy for people who have to change their plans due to family emergencies!!

Clean room

Perfect

Great room at a great price.

The only thing bad I can said is the $20 for parking is ridiculous. For the only reason I won’t be coming back.

We were placed in a room with accommodations for physical handicaps. The doors of the separate bath and shower were transparent and the light shown through all night. Frustrating.

👍

Location

The only complaint is NO LOTIONS AVAILABLE! Otherwise it was perfect.

Good breakfast. Clean. The bathroom door handle was falling off. Elevator railing also.

Nothing

My stay at this property was excellent. The room was impeccably clean and felt very fresh upon arrival. The staff members were incredibly friendly and welcoming throughout my entire visit, always ready to assist with a smile. I was also impressed by how spacious the room was, providing plenty of comfort and room to relax. I would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay.

J

Excellent service. Facilities clean

What I like is that the hotel had a nice aroma smell throughout the hotel not only on the first floor but every floor.

The staff at the desk was helpful. The room was clean. My day was fine.

Will definitely stay here again, staff was super helpful , our room was clean and hotel is close to the airport with shuttle service !

Location to airport

We only stayed briefly but was nice. Staff were all friendly and helpful.

Room was fresh, clean, and contemporary. Front desk got our 3 rooms checked in quickly and were friendly.

Nice, clean hotel close to the airport. Parking was alittle expensive at $20 per day but very secure location.

Roaches on the first floor.

Clean spacious room, pleasant staff, better than average hotel breakfast, great airport location and great airport shuttle service.

Very clean and good customer service

It was easy access for my family and I . Staff was very friendly and helpful when he asked for extra clean towels.

Overall, the hotel whisk gadge, but we did not like the bathroom set up in the room. Tiolet was too low and the sliding doors on the slipt bathroom was clunky. The shower however was a blast. The water pressure and jets was most enjoyable. That $20 a day packing was not cool. The breakfast was okay. It was a decent stay

Room was clean and easy to get in and out for a stay before flying out of town.

Great location to airport and clean. Little higher price than a few others but much cleaner than near by hotels

Great location! Charged me $25 to park my car for the night but didn’t charge the other couple with us

It was a nice hotel for a night. The staff were great and super friendly.

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Clean Room

Fast easy process. Clean. Excellent customer service provided.

Good nice hotel, breakfast was great

Everything was great for our layover, was a nice option to rest a bit with breakfast and shuttle service

The only reason why I have it an overall four stars is because the TV didn’t work and they couldn’t send someone to fix it, so it was a bit of an inconvenience. Other than that, it was great.

The room is clean and the breakfast is okay. The staff is kind and helpful. But the noise control is not good that we can hear others talk and open/close their doors all night.

This hotel was so clean, super comfortable, and the hot breakfast was great.

Súper clean, helpful staff, breakfast and shuttle to the airport

Knowledgeable staff , courteous and helpful.

The hotel itself was absolutely amazing! 😻 It was clean, comfortable, modern, and conveniently located near the airport, which made traveling for business incredibly easy. The bartender deserves a special shoutout—he was friendly, welcoming, and truly made our stay so much more enjoyable. He was definitely the highlight of our trip! Unfortunately, the customer service from the front desk staff left a lot to be desired. During our 3-day stay, we were unable to get fresh towels, room service, or even a consistently working room key. Our key only worked the first day, and after that we had to visit the front desk repeatedly just to get back into our room. Not to mention being locked out for over an hour when we returned late night. I reported these issues more than four times, yet it seemed like no one documented the complaints. Each time I had to explain the entire situation all over again, and the response was usually just, “Okay,” with no real follow-up or resolution. It was frustrating because these were basic issues that should have been addressed promptly. I truly wanted to give this hotel five stars because the property itself is beautiful, the location is excellent, and the bartender provided outstanding hospitality. If management can improve communication, documentation, and follow-through from the front desk staff, this hotel would be an easier recommendation.

Excellent property. Would stay again

We stay every time we come to Houston!

El hotel esta súper cerca del aeropuerto y shuttle al aeropuerto fue excelente, sale cada 30 minutos del hotel. La habitación estaba limpia, y el desayuno por la mañana estaba rico.

Conveniently located to airport & parking

Nice place to stay at. Enjoyed the hospitality.

Although the Hotel had few guests I was given room 311 that sits next to the elevator shaft and had a terrible night hearing metal banging noises so my rest was interrupted; also I had an early flight and needed to take the 6 am shuttle but the breakfast service doesn’t start until 6 am so I left with an empty stomach. There are a lot of Hotel options in the vicinity so if you can go elsewhere.

Very nice, clean hotel near IAH and The Parking Spot JFK. Staff are friendly and helpful. Only negatives were that the conditioner was empty (fortunately I had leave in conditioner in my luggage) and the room temperature at 73 (too warm for me but wouldn’t let me set it at 70, which I find helpful for my asthma).

Everything we needed for a comfortable 1 night stay. Complimentary breakfast was a bonus. Super friendly and helpful front desk and house keeping.

Very clean and nice bedroom.

The room was one of the most spacious I have ever been, very clean and upon entering there was such a nice clean aroma!! It also helps that the shuttle drives every 30 mins to the airport very convenient!!

Our go to hotel if we fly to and from IAH ☺️

Great place to stayed, good location, good breakfast and excellent service.

Clean room, great staff. Free breakfast is really good. Nice bar and bartender!

We stayed here for the night because of a flight delay. Super spacious room very clean hotel. Definitely recommend